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EMPLOYEES

We believe fulfilling work creates fulfilling lives, and we want employees to have both.

We bestow the gift of high expectations on people, but with the love and belief that they can accomplish what they didn't think they could before. We want people to do the work they love, in an environment they're happy in and have the chance to grow.

CUSTOMERS

We believe customer experiences must be remarkable.

We believe the bar for an exceptional customer experience can be set so high that mediocrity in the contracting world is simply no longer accepted or tolerated. We use this perspective in all the work we do.

Customer Service Representative

Redeemers Group, Inc., a regional leader in the foundation & concrete repair industry, is looking for a Customer Care Specialist to join our growing team. Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At Redeemers Group, Inc. we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.

What We Would Provide You

  • A trusting, respectful, and fun culture
  • The best tools and training to get the job done the right way
  • A solid pay and benefits package
  • A team you can be proud of
  • Opportunities for professional growth   

 

What You Would Do

Represent the company in electronic (text and email) communication with customers and prospective customers

Represent us by answering calls, setting service and sales appointments, scheduling production installations, and following up with customers on various issues

Provide tactical support to other departments of the company

Keep customer records and database current

Communicate with customers to ensure their satisfaction with our work

Provide customers with a remarkable experience

 

What We Need for this Role

 

  • Experience in the customer service field
  • Exceptional telephone and interpersonal skills
  • Proficiency in computer programs and apps

 

If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as our Customer Care Specialist.  

For more information about our company, visit www.redeemersgroup.com. EOE

Additional Information

Job Type: Full-time
Experience: Entry Level

Contact Information

Name: Beth Porter
Phone: 1-901-458-3424
Email: [email protected]

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