Crawl Space Repair & Basement Waterproofing in TN, MS, and AR | Foundation Repair Company Near You in Memphis

FAQ about our name change!

2026-08-03T00:00:00.05Z

Is Redeemers Group now Redeemers Structural Solutions?
Yes! We have changed our name!

Did Redeemers Group change its name?
We sure did!

Is Redeemers Structural Solutions the same company?
We sure are!

Did Redeemers Group get bought out?
No, Redeemers Group was not bought and the ownership is the same. We’ve simply changed our name to better identify what it is we do.

Is the ownership the same?
The last change in ownership was in early 2024, and there are no recent changes. We are still your local neighbor, rooted in the communities we serve, and are privately -held.

Are the warranties still valid?
All existing warranties are unaffected and valid according to their original terms.

Has anything besides the name changed?
We did recently relocate our Memphis office from 3955 Whitebrook Drive to 8000 Horizon Center Boulevard. Our Little Rock office is the same location at 14820 Ironton Road.

Old Logo

New Logo

Commercial Foundation Repair Helps Protect a Community Gymnasium in Ola, Arkansas

2026-06-05T10:07:36.05Z

Commercial Foundation Pier Installation Stabilized the Settling Gym

The first phase of the repair involved installing foundation piers along the affected area. The crew excavated 11 holes around the building to access the foundation and prepare for pier installation.

During excavation, the soil was soft and easy to dig, which supported the concern that the ground around the building was unstable. Each pier location required approximately four to five sections of pipe. Because of the weight of the commercial structure, there was limited movement during the lift process, but the crew was able to achieve between 1/16 inch and 1/8 inch of lift during pressurization.

The goal of foundation pier installation is not always dramatic lifting. In many commercial foundation repair projects, the most important goal is stabilization. By transferring the weight of the structure to more stable supporting soils, foundation piers help reduce the risk of continued settlement and further structural separation.

PolyLevel Filled Interior Voids Beneath the Concrete Slab

The second phase of the project involved using PolyLevel to fill voids beneath the interior slab. PolyLevel was applied in the area from the men’s bathroom to approximately five feet into the concession area.

PolyLevel is a high-density polyurethane foam used to fill empty spaces beneath concrete slabs. Once injected, the material expands to help support the slab, stabilize the affected area, and reduce the risk of further cracking caused by unsupported concrete.

For this gymnasium, PolyLevel was an important part of the solution because the suspected water-related soil washout had likely created voids beneath the slab. Filling those voids helped restore support beneath the interior concrete without requiring major demolition inside the facility.

A Field Challenge Was Handled Quickly and Professionally

During the first phase of the project, the crew encountered an unexpected issue while opening the fourth pier hole. A drain line for the men’s restroom in the gymnasium was damaged during excavation.

After discussing the situation with the customer, the crew determined that the best solution was to repair the line directly. On the final day of the project, the team picked up 4-inch PVC and two rubber couplings from a local hardware store and repaired the drain line in about an hour.

Commercial foundation repair often requires problem-solving in real time. In this case, the crew was able to address the issue quickly and keep the project moving.

The Result: A More Stable Foundation for a Valuable Community Facility

After the foundation piers were installed and the interior voids were filled with PolyLevel, the gymnasium had improved structural support in the areas of concern. The southwest corner was stabilized, interior voids were addressed, and the customer was pleased with the results.

This project helped protect more than a building. It helped preserve a local gymnasium used by children, families, and the pee-wee sports community in Ola, Arkansas.

By choosing a repair plan that included both exterior foundation stabilization and interior slab support, the school district received a more complete solution for the building’s foundation problems.

Commercial Foundation Repair in Ola, AR

Foundation settlement in a school, gymnasium, church, municipal building, or commercial property should not be ignored. Cracks, wall separation, sinking floors, and slab voids are often signs of deeper soil or structural support problems.

Redeemers Group provides commercial foundation repair, slab stabilization, foundation pier systems, and PolyLevel concrete void filling for properties in Arkansas, Tennessee, and Mississippi.

Schedule a Commercial Foundation Inspection

If your commercial building, school facility, gymnasium, or community center is showing signs of foundation settlement, Redeemers Group can help identify the cause and recommend a permanent repair plan.

Contact Redeemers Group today to schedule a commercial foundation inspection and learn how foundation piers and PolyLevel can help protect your building from further damage.

Crawl Space Structural Repair in Ackerman, MS: Saving a Forever Home with Subfloor Replacement

2026-06-03T00:00:00.05Z

When Cynthia W. and her husband built their Ackerman, Mississippi home in 2007, they did it with help from family. Like many homeowners who take on a build themselves, they were trying to create something meaningful, personal, and lasting. Years later, however, they began dealing with a serious issue beneath the home: the subfloor was getting worse, the floors were losing support, and the structure needed professional attention.

This was not just another repair project. For Cynthia and her husband, this house is their forever home. Their goal was to save it, improve their quality of life, and regain peace of mind knowing the home had the support it needed.

Redeemers Group inspected the crawl space, identified the structural concerns, and completed a major crawl space repair project that included subfloor replacement, floor joist replacement, joist sistering, SmartJack installation, supplemental beam support, main beam reinforcement, and LumberKote wood treatment.

Why This Ackerman, MS Home Needed Crawl Space Structural Repair

During the inspection, the crawl space had enough room for crews to work, with more than 20 inches of headroom and no ductwork blocking access. That helped make a large structural repair possible, but the condition of the floor system still required a detailed plan.

The home measured approximately 62 feet by 28 feet. Two main beams ran the length of the house, and the floor joist spans were laid out in sections of approximately 10 feet, 8 feet, and 10 feet. One of the key issues was that the joist runs did not match the interior wall layout. For example, the hallway was only about 4 feet wide, but the joist run in that area was approximately 8 feet. The main beams ran about 2 feet on either side of the hallway.

That matters because interior walls, hallways, bedrooms, and living areas all depend on the crawl space structure below them. When joists, beams, and piers are not properly aligned with the loads above, floors can begin to sag, bounce, settle, or weaken over time.

Common Signs of Crawl Space Floor System Problems

Many homeowners first notice crawl space structural problems from inside the home, not underneath it. Warning signs can include:

Uneven or sagging floors
Soft or weak spots in the subfloor
Cracks near interior walls or doorways
Gaps between floors, walls, or trim
Doors that stick or do not close properly
Floors that bounce when walked on
Moisture-damaged wood in the crawl space
Visible decay on beams, joists, or subflooring

In this Ackerman home, the subfloor was deteriorating enough that the homeowners knew the problem was getting worse. They wanted to act before the damage threatened more of the home.

Replacing 750 Square Feet of Damaged Subfloor and Floor Joists

A major part of the repair involved replacing approximately 750 square feet of damaged floor framing and subflooring. This included the entire front room, two bedrooms, and the hallway.

The crew removed the weakened materials and replaced the affected joists and subfloor using 2x10 lumber. This was an important part of restoring strength to the floor system because a damaged subfloor cannot simply be covered up and expected to perform long term.

When subflooring and joists are compromised, the repair needs to address the structure itself. Replacing damaged wood helps restore a solid base for flooring, walls, furniture, and daily use inside the home.

Why Floor Joist Replacement Matters in a Crawl Space Repair

Floor joists are the horizontal framing members that support the subfloor and transfer the weight of the home to beams, piers, and foundation supports. If joists are damaged by moisture, age, poor layout, or decay, the floor above can lose stability.

Replacing damaged joists is important because it helps:

Restore structural support beneath the home
Reduce sagging or uneven floors
Improve the strength of high-use areas
Protect finished flooring from continued movement
Create a safer and more stable living space

In this project, the goal was not just to patch a floor. The goal was to give the home a stronger support system beneath the living areas that mattered most to the homeowners.

Joist Sistering for Added Floor Strength

In addition to the floor joist and subfloor replacement, the crew sistered 8 joists on the backside of the affected area. Joist sistering is the process of attaching a new joist alongside an existing joist to increase strength and support.

This method is commonly used when the existing joist needs reinforcement but does not require full removal. Sistering can help improve load distribution, reduce floor movement, and add stability where the floor system needs extra support.

For homeowners, joist sistering is important because it addresses the cause of sagging or weakened floors instead of only treating the visible symptoms inside the home.

SmartJack Installation for Crawl Space Lift and Stabilization

To help lift and stabilize the floor system, the crew installed SmartJacks in strategic locations throughout the crawl space. The original plan included 4 SmartJacks supporting a 25-foot supplemental beam across the kitchen and closet area, along with 12 standalone SmartJacks between existing piers.

This mattered because the existing piers were spaced approximately 10 feet apart. Wide pier spacing can allow floors to sag between supports, especially when the framing system has weakened over time.

SmartJacks are adjustable steel support posts designed to stabilize and, when conditions allow, help lift sagging crawl space floors. In this project, the crew was able to achieve lift on multiple standalone SmartJacks and improve the sagging wall area near the kitchen and hallway.

Adding a Supplemental Beam for Better Load Support

The project also included a 25-foot supplemental beam across the kitchen and closet area. A supplemental beam helps distribute weight more effectively across a wider section of the floor system.

This is especially important in areas where interior walls, kitchens, hallways, or heavy-use rooms place more demand on the structure below. By combining a supplemental beam with SmartJacks, the crew created a stronger, more stable support system beneath the home.

For homeowners, this type of repair can make a noticeable difference in floor feel, wall alignment, and overall confidence in the structure.

Main Beam Decay Discovered During Installation

During installation, the crew began the planned lift and stabilization work. As the required lift was being achieved, the main beam began showing signs of decay.

This was a critical discovery. Framing new materials back into a decayed main beam would not have provided the best long-term result. The crew explained the concern to the customer and made it clear that if the new framing were tied into the old decayed beam, future settlement or decay could continue to affect the home.

Cynthia wanted the best result for her home, so the repair scope was expanded to include the main beam. This decision helped provide a more secure frame-up and a better long-term outcome.

Why You Should Not Ignore a Decayed Crawl Space Beam

A crawl space beam is one of the most important parts of a home’s support system. Beams carry loads from the floor joists and transfer that weight to piers or support posts. When a beam is decayed, cracked, weakened, or undersized, the entire floor system can be affected.

Ignoring beam decay can lead to:

Continued floor settlement
More sagging or uneven floors
Stress on interior walls
Damage to flooring and finishes
Higher repair costs later
Reduced confidence in the home’s safety and stability

This Ackerman project is a good example of why crawl space repairs need to be performed by a team that knows how to evaluate the full structure, not just the visible surface problem.

LumberKote Wood Treatment for Crawl Space Protection

After the structural repairs were completed, LumberKote was heavily sprayed and applied twice to help protect the wood components in the crawl space. The crew also identified an area where the coating was not evenly applied during the first pass, returned to that section, and reapplied the product to improve coverage.

This matters because crawl spaces are naturally vulnerable to moisture. Even when structural repairs are completed correctly, the wood still needs protection from the conditions that can cause future damage.

LumberKote helps protect crawl space wood and supports the long-term performance of the repair. It is especially valuable in crawl spaces where previous moisture exposure, wood deterioration, or decay has already been found.

Why Crawl Space Encapsulation Was Recommended

After completing the repair and applying LumberKote, encapsulation was recommended as the next step for long-term moisture control.

Crawl space encapsulation helps separate the home from the earth below it by using a durable vapor barrier and moisture-control methods. When combined with the right drainage, sealing, and humidity control, encapsulation can help reduce moisture in the crawl space and protect the wood structure from future damage.

For homeowners in Ackerman and throughout Mississippi, this is especially important because humid conditions can contribute to wood decay, mold concerns, musty odors, and structural damage over time.

A Leaking Kitchen Sink Drain Line Was Also Found

During the project, the crew found a cracked coupling at the kitchen sink drain line that was leaking. Plumbing leaks inside a crawl space can create serious problems because they add moisture directly beneath the home.

Even a small leak can contribute to wood decay, humidity problems, and unhealthy crawl space conditions. Finding and addressing moisture sources is an important part of protecting any crawl space structural repair.

The Result: Better Lift, Stabilization, and Peace of Mind

By the end of the project, the crew had replaced damaged subfloor and joists, sistered additional joists, installed SmartJacks, added supplemental beam support, addressed main beam concerns, and applied LumberKote for wood protection.

The team was able to improve lift in multiple areas, stabilize the main beam and kitchen area, and help correct sagging near the kitchen and hallway wall. Joist sistering produced good results, and the final walkthrough showed that the customer was extremely pleased with the workmanship and completed repair.

Most importantly, Cynthia and her husband were able to take a major step toward preserving their forever home.

Crawl Space Repair in Ackerman, MS and Surrounding Areas

Crawl space problems do not fix themselves. Soft floors, sagging rooms, damaged subflooring, decayed beams, and moisture-damaged joists usually get worse over time. The earlier homeowners address these problems, the better chance they have of protecting the home and avoiding larger repairs later.

Redeemers Group provides crawl space structural repair services in Ackerman, MS and surrounding areas, including floor joist replacement, subfloor replacement, SmartJack installation, supplemental beam support, crawl space wood protection, and encapsulation recommendations.

Schedule a Crawl Space Inspection in Ackerman, MS

If your floors are sagging, soft, uneven, or showing signs of structural movement, your crawl space may be the reason. Redeemers Group can inspect the area beneath your home, identify the cause of the problem, and recommend a repair plan designed to stabilize and protect your home.

Contact Redeemers Group today to schedule a crawl space inspection in Ackerman, MS or a nearby community. Let us help you protect your home, improve your peace of mind, and create a stronger foundation for the years ahead.

Redeemers Group Named Top Small Business in the Large Category by Memphis Business Journal

2026-06-03T00:00:00.05Z

Redeemers Group is honored to share that we were named Top Small Business in the Large Category at the Memphis Business Journal Small Business Awards ceremony.

This recognition means a lot to our team because it is bigger than a trophy, a title, or a single night of celebration. It represents years of hard work, growth, customer trust, and a commitment to doing business the right way.

Since late 2007, Redeemers Group has been helping homeowners create healthier, safer, and more stable homes across Tennessee, Arkansas, and Mississippi. What started as a local home services company has grown into a trusted regional team specializing in crawl space repair, basement waterproofing, foundation repair, concrete leveling, mold prevention, and home health solutions.

But this award is not just about what we do. It is about how we do it.

What This Award Means to Redeemers Group

Being recognized by Memphis Business Journal as a top small business is a reminder that strong companies are built by strong people.

At Redeemers Group, our purpose has always been to redefine our industry by creating remarkable experiences for both our customers and our employees. That purpose shows up in the way our team answers the phone, inspects homes, installs solutions, supports each other, serves our community, and follows through after the job is done.

Winning in the large category tells us something important: growth and culture can go together.

As our company has expanded, our goal has never been to simply become bigger. Our goal has been to become better. Better for homeowners. Better for our team members. Better for the communities we serve.

A Win for Our Team

This award belongs to every person at Redeemers Group.

It belongs to the crews working under homes, in crawl spaces, around foundations, and on concrete every day. It belongs to our inspectors who help homeowners understand what is happening beneath and around their homes. It belongs to our production, service, appointment center, marketing, sales, operations, and leadership teams who keep the customer experience moving forward.

Home repair work is not always easy. It requires technical skill, problem solving, communication, and care. Our team shows up every day ready to help homeowners protect one of their biggest investments: their home.

That kind of commitment is worth celebrating.

A Win for Our Customers

This recognition is also a reflection of the homeowners who have trusted us over the years.

Every review, referral, project, and repeat customer has helped shape Redeemers Group into the company it is today. We know that when someone calls us, they may be dealing with stressful problems like foundation cracks, standing water, musty crawl spaces, uneven concrete, or concerns about their home’s safety.

Our job is not just to fix the issue. Our job is to help homeowners feel informed, respected, and confident in the solution.

This award strengthens our commitment to keep improving the customer experience from the first call to the final walkthrough.

A Win for the Memphis Business Community

Redeemers Group is proud to be part of the Memphis business community.

Memphis is a city built by people who work hard, serve boldly, and keep going. To be recognized alongside other strong local businesses is an honor. Small businesses are a major part of what makes this region resilient, creative, and connected.

For Redeemers Group, this award is another reminder that business can be about more than growth. It can be about service. It can be about people. It can be about giving back.

Through efforts like the Love Well Initiative, Redeemers Group has continued looking for ways to support local organizations and serve the community beyond the work we do in homes.

Looking Ahead

We are grateful for this recognition, but we are not finished.

Winning Top Small Business in the Large Category motivates us to keep raising the standard for our industry. We will continue investing in our people, improving our processes, serving homeowners, and building a company that our team and community can be proud of.

To our team: thank you for living out the mission every day.

To our customers: thank you for trusting us with your homes.

To Memphis Business Journal: thank you for recognizing the work being done by small businesses across our region.

This award is a milestone, and we are honored to celebrate it. But more than anything, it is fuel for what comes next.

Redeemers Group is proud to serve homeowners across Tennessee, Arkansas, and Mississippi with foundation repair, crawl space repair, basement waterproofing, concrete leveling, mold prevention, and other home health solutions.

Crawl Space Structural Repair in Starkville, MS: Stabilizing Settlement, Floor Sagging, and Main Beam Damage

2026-05-22T13:46:18.05Z

The Solution: Helical Piers, SmartJacks, Beam Replacement, and Wood Protection

Redeemers Group designed a repair plan that addressed both the foundation settlement and the crawl space support problems.

The solution included helical piers on the exterior, SmartJack crawl space supports, insulation removal, wood replacement, and LumberKote protection. Each method served a specific purpose in stabilizing the home and improving the structural condition of the crawl space.

Helical Piers for Exterior Foundation Settlement

The crew installed helical piers to stabilize areas of the foundation affected by settlement. During installation, they encountered competitor piers and significant underpinning that had to be removed before the new helical piers could be installed properly.

The soil conditions were difficult. The crew found thick clay, heavy concrete, and areas where concrete extended more than 7 feet deep and approximately 6 feet from the wall in some places. Because of the amount of concrete and limited working room, the crew had to trench much of the job.

Even with these complications, the team was able to install the piers and achieve some lift on the chimney and porch.

Why Helical Piers Were Important for This Starkville Foundation Repair

Helical piers are used to transfer structural loads to deeper, more stable soil. For a home with visible settlement, chimney movement, porch settlement, and signs of structural failure around the house, helical piers can help prevent continued movement by supporting the foundation from below.

In this project, the exterior work was especially important because the home already had failed or insufficient previous repair attempts. Removing competitor piers and working through heavy underpinning added complexity, but it also allowed the crew to install a system designed for the actual conditions they found on site.

SmartJacks for Crawl Space Floor Support and Overspanned Joists

Inside the crawl space, the inspection found overspanned floor framing in the front rooms and foyer. The span was approximately 15 feet, with 2x10 floor joists. Overspanned joists can contribute to sagging, bouncing, bowing, and uneven floors.

To address this, SmartJack supports were included along the east side of the home to help reduce the impact of the overspan. Additional SmartJacks were also added in the front room area to help improve the bowed floor condition as much as possible.

SmartJacks are adjustable steel crawl space supports designed to stabilize sagging beams and floor joists. They are especially useful when floors need additional support from below.

Main Beam Replacement and Structural Wood Repair

During installation, the team replaced approximately 9 feet of main beam. The existing main beam was a triple-stack 2x12 beam, and the joists were also 2x12.

The repair area included plumbing, water lines, a waste line, and many electrical wires. Originally, the team planned to add two additional CMU block piers. However, because water lines were located in that area, they pivoted to two standalone jacks to ensure the new wood was supported properly from load point to load point.

This kind of field adjustment matters. In crawl space structural repair, the best solution is not always the one that looks simplest on paper. Plumbing, electrical, ducts, access limitations, and existing framing often require experienced installers to adapt while still protecting the structural goal of the repair.

LumberKote Application After Wood Replacement

After the replacement wood was installed, the crew applied LumberKote. LumberKote is used to help protect wood components in crawl spaces, especially in environments where moisture, humidity, or previous damage are concerns.

This was an important step because the project involved existing insulation, limited crawl space visibility, and potential hidden wood deterioration. Applying a wood protection product after replacing damaged structural lumber helps support the long-term durability of the repair.

Insulation Removal and Crawl Space Conditions

The plan also included approximately 3,000 square feet of insulation removal. Removing old crawl space insulation can make it easier to identify hidden wood damage, improve access, and prepare the crawl space for additional repairs or future improvements.

The customer had also considered crawl space encapsulation. However, there was an important limitation: the HVAC ducts were resting too low and would need to be lifted into the floor cavity before encapsulation could be completed properly. The customer was advised that reworking or reinstalling the ductwork could potentially add $10,000 to $15,000 to the project.

That recommendation was important because encapsulation is not just a cosmetic upgrade. A proper crawl space encapsulation should be installed around a space that is accessible, prepared, and free of obstructions that prevent a complete moisture control system.

Installation Challenges: Thick Clay, Heavy Concrete, and Previous Foundation Repairs

This Starkville project required significant problem-solving. The crew encountered:

Thick clay soil
Large amounts of concrete
Competitor piers
Heavy underpinning
Limited working space
Deep concrete obstructions
A heavy structure that limited lift results
Plumbing and electrical obstacles in the crawl space
HVAC ducts that restricted access

Backfilling also took longer than expected because of the amount of displaced dirt and concrete. Despite those challenges, the crew completed the project and stabilized the key areas of concern.

The Result: Improved Structural Support for a Home Preparing to Sell

Redeemers Group was able to complete the crawl space structural repair, replace damaged beam sections, install additional supports, apply wood protection, and stabilize exterior settlement areas with helical piers.

The home had significant challenges, including tight crawl space access, old repairs, heavy concrete, thick clay soil, and structural movement near the fireplace, chimney, porch, and front room. By combining exterior foundation stabilization with interior crawl space support, the repair plan addressed the home’s settlement from multiple angles.

For a home being prepared for sale, this kind of structural repair can help reduce uncertainty for buyers, realtors, and homeowners. It also provides documentation that the issue was evaluated and repaired by a professional foundation and crawl space repair contractor.

Why the Right Repair Method Matters

Not all crawl space and foundation problems can be solved with one product. In this case, the home needed a combination of solutions because the symptoms had more than one cause.

Helical piers helped address exterior foundation settlement. SmartJacks helped support overspanned and sagging floor framing. Beam replacement restored damaged structural wood. LumberKote helped protect the new wood. Insulation removal improved access and visibility. Together, these methods created a more complete repair than a single-service approach would have provided.

That is why a thorough inspection matters. A crawl space may show floor sagging, but the real problem could involve settlement, overspanned joists, moisture-damaged wood, poor access, previous failed repairs, or hidden damage behind insulation.

Call Redeemers Group for Crawl Space Repair in Starkville, MS

If your home has sagging floors, settlement cracks, crawl space moisture, damaged beams, uneven floors, or foundation movement, Redeemers Group can help identify the cause and recommend the right repair plan.

Schedule a crawl space or foundation inspection today to get a customized solution for your home in Starkville, MS, or the surrounding area.

Heber Springs, AR Lake House Foundation Settlement Repair with Push Piers and PolyLevel

2026-05-20T00:00:00.05Z

When a lake house is built on the side of a hill, foundation movement can become more than a cosmetic concern. Sloped properties near the water are often exposed to changing soil conditions, erosion pressure, and settlement that can cause cracks, uneven floors, and structural movement over time.

That was the situation at a lake house in Heber Springs, Arkansas, where the rear foundation and second-floor overhang were settling toward the water. The home needed more than a patch or surface repair. It needed a foundation stabilization plan designed to address the movement at the source.

Foundation Settlement Problem at a Heber Springs Lake House

The homeowner, Casey S., purchased the Heber Springs lake house in 2025. The property is located next to his mother’s home, making it an important long-term investment for the family. Before Casey purchased the home, the previous owner had already noticed concerns along the back side of the foundation.

The most visible sign of trouble was cracking in the downstairs flooring. These cracks had been increasing over time, which is often a warning sign that the foundation is continuing to move rather than simply showing old damage.

In this case, the settlement was occurring toward the water. Because the home sits on the side of a hill leading down to the lake, the rear foundation was under added stress from the slope, soil movement, and elevation change.

Common Signs of Foundation Settlement in Lakefront Homes

Lakefront and hillside homes in Arkansas can develop foundation problems when the soil beneath or around the home shifts, washes out, compresses, or fails to provide consistent support.

Homeowners should watch for signs such as:

Cracks in tile, concrete, or downstairs flooring
Uneven or sloping floors
Gaps around walls, trim, windows, or doors
Movement near decks, porches, or overhangs
Foundation cracks along the downhill side of the home
Visible soil loss or erosion near the foundation
Structural supports or pillars that appear to be settling

At this Heber Springs home, the cracking floor and rear foundation settlement indicated that the structure needed permanent stabilization.

Why the Second-Floor Overhang Needed Foundation Support

One important part of this project was the home’s second-floor overhang. The second floor extended approximately four feet beyond the lower level and was supported by a large span beam and two pillars, one on each side.

Those pillars sat on concrete supports that appeared to be approximately 24 inches by 24 inches. Because the overhang was settling in line with the main foundation, the repair plan needed to stabilize both the rear foundation and the support points beneath the second-floor overhang.

This matters because an overhang places weight on specific load-bearing areas. If the supporting pillars settle, the structure above can shift, sag, or become uneven. Stabilizing only the main foundation without addressing the pillars would leave part of the problem untreated.

The Recommended Foundation Repair Solution

The proposed repair plan included:

Installing 11 push piers around the rear of the home
Installing 1 push pier beneath each second-floor support pillar
Using PolyLevel polyurethane foam injection to stabilize and lift the interior slab
Backfilling voids with polyurethane foam to improve support beneath the home
Filling injection ports with crack filler after the PolyLevel work was completed

Because Casey was already planning to replace the raised wooden deck, he agreed to remove the necessary portions before the foundation repair crew arrived. He also planned to replace the affected flooring, so the injection ports through the tile were not a concern.

Push Pier Installation for Foundation Stabilization

Push piers are used to stabilize settling foundations by transferring the weight of the structure from unstable surface soils to deeper, more competent load-bearing soil or strata.

For a home on a slope near the water, this is especially important. Surface soils can be more vulnerable to erosion, moisture changes, and movement. Push piers help bypass those unreliable soils and provide a more stable support system beneath the foundation.

At this Heber Springs lake house, push piers were installed along the rear foundation and beneath the two second-floor support pillars. The goal was to stabilize the structure and, where possible, lift settled areas back toward a more level position.

Challenging Conditions: Crumbling Foundation and Shallow Footer

During installation, the crew discovered that the foundation was in worse condition than expected. Shortly after beginning work, they found that parts of the foundation were crumbling badly enough that pieces could be removed by hand.

After inspecting farther down the wall, the same condition was found along the foundation. This was an important discovery because foundation repair is not just about installing piers; the existing structure must be strong enough to transfer loads safely.

The crew discussed the issue with the homeowner and reviewed the available options. Casey chose to continue after arranging for concrete work.

Later installation notes also showed that the soil was fairly soft and the footer was very shallow, sitting close to the top of the ground. Because the home is located on the side of a hill, these conditions made careful installation and controlled lifting even more important.

Why Controlled Foundation Lifting Matters

Foundation lifting is not about forcing a house upward at all costs. It is about safely recovering movement where possible while protecting the structure from additional damage.

During this project, the house began lifting at approximately 2,000 psi. The crew achieved a noticeable amount of lift, but some piers were left pressurized between approximately 1,200 and 1,500 psi.

The homeowner wanted additional lift in certain areas, but the crew made the right call by stopping where they were no longer comfortable continuing. That decision matters.

When a foundation has crumbling concrete, shallow footers, hillside conditions, and existing structural stress, pushing too hard can create new damage. A responsible foundation repair approach prioritizes stabilization first, with lift attempted only where it can be done safely.

PolyLevel Foam Injection for Interior Slab Stabilization

After the push pier work, the crew returned to perform PolyLevel foam injection. Holes were drilled through the interior slab, and high-density polyurethane foam was injected beneath the floor.

PolyLevel is designed to expand beneath the slab, filling voids, stabilizing loose areas, and lifting settled concrete where possible. On this project, the crew was able to achieve lift from all drilled injection points.

They also sprayed PolyLevel into voids around the house at the customer’s request. After the injection work was completed, all holes were filled with crack filler.

Why PolyLevel Was Important for This Lake House Repair

The push piers addressed the foundation settlement, but the interior slab also needed support. Cracks in the downstairs flooring were a sign that the slab had been affected by movement below.

PolyLevel helped support the interior slab by filling empty spaces beneath it. This is important because unsupported concrete can continue to crack, sink, or shift, even after the foundation walls are stabilized.

For homeowners, this is the key lesson: foundation stabilization and concrete slab stabilization often need to work together. If the structure and slab are both affected, treating only one part may not fully solve the problem.

Foundation Repair on Hillside and Lakefront Properties in Arkansas

Homes near lakes, rivers, and steep slopes can face unique foundation challenges. The soil may move downhill over time, become saturated after heavy rain, or lose support near the foundation. Large rocks placed near the base of a slope can help hold soil in place, but they do not always prevent settlement beneath the home.

This Heber Springs property had several conditions that made professional foundation repair especially important:

The home was built on the side of a hill
The rear foundation was settling toward the water
The soil was soft in areas
The footer was shallow
The existing foundation showed crumbling concrete
The second-floor overhang depended on properly supported pillars
The interior slab needed void filling and stabilization

These are not conditions that should be handled with temporary patching or cosmetic repairs. They require a structural solution designed to stabilize the home.

The Result: Stabilized Foundation and Supported Interior Slab

By combining push piers and PolyLevel, the repair plan addressed both the foundation settlement and the unsupported interior slab areas.

The push piers helped stabilize the rear foundation and second-floor support pillars. The PolyLevel foam helped fill voids and stabilize the slab from below. The crew achieved lift during both phases of the project while also making careful judgment calls to avoid pushing the structure beyond a safe point.

For this Heber Springs homeowner, the project helped protect a lake house investment and prepared the home for future deck and flooring replacement.

Why Homeowners Should Not Ignore Foundation Settlement

Foundation settlement usually gets worse when the underlying cause is not addressed. Cracks in flooring, movement near decks, and settlement along the downhill side of a home can all point to soil or structural support problems.

The longer a homeowner waits, the more complicated the repair may become. Flooring, framing, decks, walls, and support columns can all be affected when foundation movement continues.

A professional inspection can help determine whether the home needs foundation piers, slab lifting, soil stabilization, drainage improvements, or a combination of solutions.

Call Redeemers Group for Foundation Repair and Concrete Lifting in Heber Springs, AR

If you are seeing cracks in your floors, uneven concrete, settlement near a lake-facing foundation wall, or movement around a deck or overhang, schedule a professional inspection with Redeemers Group.

Our team can evaluate your home, explain what is causing the problem, and recommend the right solution for foundation stabilization, push pier installation, PolyLevel concrete lifting, and slab support.

Contact Redeemers Group today to schedule your foundation repair inspection in Heber Springs, AR, and protect your home from continued settlement.

Sagging Bedroom Floor Repair and Crawl Space Encapsulation in Halls, TN Improved Structural Stability and Moisture Control

2026-05-19T00:00:00.05Z

Sagging Floors and Crawl Space Moisture Problems Created Safety Concerns in Halls, TN

Shortly after purchasing their home in Halls, TN, the homeowners began discovering multiple issues that had not been properly addressed by previous contractors. One of the most concerning problems was a severely sagging bedroom floor located in a workout room addition at the back of the home. The homeowner explained that the floor felt unstable enough that he worried about falling through while exercising. At the same time, the family was also dealing with crawl space moisture concerns, including mold and mildew risks caused by poor airflow, incomplete vapor barrier installation, and exposed ground conditions beneath the home.

During the inspection, our team discovered that the existing crawl space vapor barrier only extended as far as visible from the entrance and did not fully protect the crawl space environment. Tight clearance areas measuring approximately 16 inches, outdated ductwork, rigid HVAC lines, and an abandoned pit area complicated the structural repair plan. A gas line and suspended ductwork also blocked the intended beam installation path, making both floor stabilization and crawl space encapsulation more challenging than a standard repair project.

Crawl Space Encapsulation and SmartJack Floor Support System Stabilized the Home

To address both the structural and moisture-related concerns, our team designed a combined crawl space encapsulation and floor stabilization solution. We began by applying mold and mildew treatment throughout the crawl space before installing drainage matting, wall vapor barriers, vent sealing, and a CleanSpace encapsulation system across approximately 400 square feet of the crawl space. We also sealed crawl space vents using spray foam and installed a sump pump system to manage water intrusion and improve long-term moisture control beneath the home. A new energy-efficient crawl space door was framed and installed to help isolate the crawl space environment and improve dehumidifier performance.

Because existing ductwork blocked the planned beam path beneath the sagging addition, the project had to be completed in phases. After coordinating with the homeowner’s HVAC contractor to remove the interfering ductwork, our crew returned to install a SmartJack support system with supplemental steel beam reinforcement beneath the weakened floor structure. Three SmartJacks and a 12-foot beam were installed directly beneath the sagging floor area to provide stabilization and controlled lifting. Once the desired level of floor support was achieved, the newly repaired addition area was fully integrated into the existing crawl space encapsulation system to create one continuous moisture barrier beneath the home.

Why Crawl Space Encapsulation and Floor Stabilization Matter Long-Term

Sagging floors are often a symptom of deeper crawl space problems, including excessive moisture, weakened framing, poor ventilation, and unstable support conditions beneath the home. In many Tennessee homes, especially additions or older structures, moisture exposure and inadequate crawl space sealing can accelerate wood deterioration and structural settlement over time. Simply patching flooring from above rarely addresses the root cause.

In this Halls, TN crawl space repair project, combining structural floor support with full encapsulation was critical for achieving long-term results. The SmartJack system helped redistribute floor loads and stabilize the weakened addition, while the encapsulation system reduced moisture intrusion that can contribute to mold growth, wood rot, and ongoing structural movement. Coordinating around existing HVAC systems, gas lines, and tight crawl space conditions also ensured the repair was completed safely without damaging critical mechanical systems beneath the home.

By addressing both the structural instability and the crawl space environment together, the homeowners gained a safer, more stable floor system along with improved moisture protection and air quality beneath the home.

Schedule a Crawl Space and Sagging Floor Inspection in Halls, TN

If your floors feel soft, uneven, or unstable, or if your crawl space has moisture, mold, or inadequate vapor barrier protection, early repair can help prevent more extensive structural damage later. Our team provides professional crawl space encapsulation, SmartJack floor stabilization, moisture control, sump pump installation, and crawl space repair services throughout Halls, TN and the greater West Tennessee area. Contact us today to schedule a detailed crawl space inspection and learn how we can restore stability, safety, and long-term protection beneath your home.

Crawl Space Repair in Indianola, MS for Sagging Kitchen Floors

2026-05-15T00:00:00.05Z

When a homeowner in Indianola, MS noticed soft flooring, gaps near the baseboards, and a visible drop between the kitchen and hallway, they contacted Redeemers Group for crawl space repair. Their concern was straightforward: something beneath the home no longer seemed to be supporting the floor properly.

The Homeowner’s Concern

The homeowner reported that the ground under the house was damp and that the kitchen floor had a soft area. They also noticed gaps between the floor and baseboards. Because the floors had been replaced before, there was concern that a beam, joist, or support under the home may have broken, settled, or weakened over time.

These are common warning signs homeowners may notice when crawl space moisture, humidity, or wood damage begins affecting the floor system above.

What Our Team Found

During the inspection, Redeemers Group found sagging floors in the kitchen area and signs of moisture beneath the home. The soil in the crawl space was significantly damp, and there was also debris under the house. These conditions can contribute to wood deterioration, especially when floor joists, beams, and subfloor materials are exposed to moisture over time.

The project was planned in phases, beginning with the kitchen floor system and nearby areas where the floor had dropped.

Crawl Space Repair Work Completed

For this phase of the project, the Redeemers Group team completed interior floor stabilization and crawl space repair work focused on the kitchen and walkway between the kitchen and hallway.

The team removed and replaced damaged kitchen joists and subfloor materials. They also worked on the uneven transition where the wall and floor area had dropped by about two inches, helping the kitchen and hallway match up more evenly.

Structural support was added with SmartJacks and supplemental beam support where needed to reinforce the overspanned area.

The team also reviewed the moisture issue with the homeowner and discussed future options such as wood protection and crawl space encapsulation once additional damaged wood is addressed.

Why This Repair Matters

Sagging floors and soft spots are more than cosmetic concerns. They can point to weakened structural materials beneath the home. When moisture and humidity remain in a crawl space, they can contribute to wood damage and reduce the strength of joists, beams, and subflooring.

Addressing the damaged floor system helps improve support where the home needs it now. Identifying the moisture issue also gives the homeowner a clearer path for future prevention, which may include crawl space encapsulation or other moisture control solutions.

Homeowner Benefit

After this phase of work, the homeowner had a more stable and more even floor transition between the kitchen and hallway. The repair also helped address damaged support materials in a key living area of the home.

Equally important, the homeowner now has a better understanding of the crawl space conditions contributing to the issue and the next steps that may help protect the home from future moisture-related damage.

Crawlspace Moisture Caused Floor Failure in Corinth, MS Home - Here's How We Fixed It

2026-05-05T00:00:00.05Z

Sagging Floors and Broken Tile: A Warning Sign of Crawlspace Damage

When a homeowner in Corinth, MS noticed a dip in her kitchen floor that led to cracked tile, it was more than just a cosmetic issue. Floor sagging is often a symptom of deeper structural problems—and in this case, the root cause was hidden beneath the home in the crawlspace.

Prolonged moisture exposure had compromised critical structural components, including the subfloor, floor joists, and main support beam. What started as a visible floor issue quickly revealed itself as a widespread structural concern affecting the kitchen, dining area, pantry, laundry room, and bathroom.

Crawlspace Moisture and Wood Rot: The Real Cause of Floor Failure

During the initial inspection, it became clear that excess humidity in the crawlspace had led to significant wood rot. However, insulation in the crawlspace limited visibility, making it difficult to fully assess the damage.

Once the insulation was removed, a follow-up inspection uncovered the full extent of the problem:

Rotting floor joists and subfloor
Compromised main support beam
Damage to sections of the rim band
Inadequate subfloor thickness contributing to structural sagging

The home’s original subfloor—constructed with 1/2-inch sheeting—was not sufficient to support long-term load demands, especially in moisture-prone conditions. Over time, this led to sagging floors and structural instability.

Structural Repair Solution: Rebuilding the Foundation from Below

To restore the integrity of the home, a targeted structural repair plan was developed. The goal was clear: fix the damage without overbuilding—addressing exactly what was needed for long-term stability.

Key Repairs Included:

Removal of damaged insulation to allow full crawlspace access and visibility
Replacement of rotted floor joists, subfloor, and main beam
Reinforcement of load-bearing areas to stabilize the structure
Installation of SmartJacks in strategic locations for added support
Upgrading subflooring to 3/4-inch plywood for improved strength and durability
Replacement of damaged rim band sections

Throughout the process, the team ensured all load-bearing points were properly supported before beginning demolition and reframing. This step is critical in preventing further structural movement during repairs.

Why SmartJacks and Proper Framing Matter for Floor Stability

One of the most important aspects of this project was the installation of SmartJacks. These adjustable support systems provide long-term stabilization for sagging floors and weakened framing.

By placing SmartJacks in key areas identified during inspection, the home now has:

Increased structural support where it was previously lacking
Improved load distribution across the floor system
A solution that can be adjusted over time if needed

Combined with properly sized framing lumber and upgraded subflooring, these improvements significantly enhance the home’s structural performance.

Moisture Protection: Preventing Future Crawlspace Damage

Repairing the structure is only part of the solution. Without addressing the underlying moisture problem, the same issues can return.

To protect the newly repaired wood, the team applied LumberKote, a moisture-resistant coating designed to help prevent future rot and deterioration. Areas that were not replaced received a heavy application to ensure maximum protection against humidity.

Additionally, crawlspace encapsulation was recommended to:

Control humidity levels
Prevent mold and wood rot
Improve indoor air quality
Extend the lifespan of structural components

What Homeowners Should Know About Sagging Floors and Crawlspace Issues

This project highlights a common but often overlooked problem: crawlspace moisture can silently damage your home’s structure over time.

If you notice any of the following signs, it may be time for an inspection:

Uneven or sagging floors
Cracked tile or flooring
Doors and windows sticking
Musty odors coming from below the home
Visible moisture or standing water in the crawlspace

Early detection can prevent costly repairs and protect your home’s value.

A Thoughtful Approach: Doing Exactly What the Home Needed

Every repair decision in this project was made with precision—addressing the actual structural issues without unnecessary work. Collaboration between inspectors, specialists, and the installation team ensured that every angle was covered and the homeowner received a solution tailored to her home’s needs.

The result: a stable, reinforced floor system and a homeowner who can feel confident in the safety and longevity of her home.

Schedule Your Crawlspace Inspection Today

If your home is showing signs of floor damage or crawlspace moisture issues, don’t wait for the problem to worsen. A professional inspection can uncover hidden structural damage and provide a clear path to repair.

How to Stop Crawlspace Water Intrusion and Mold Growth in Older Homes

2026-04-16T00:00:00.05Z

When Mold Keeps Coming Back, There’s a Bigger Problem

Gregory S. of Memphis, TN had already taken the first step many homeowners do when they discover mold—he cleaned it and painted over the affected areas. But the mold kept returning. That’s because mold is rarely the root problem. It’s a symptom.

In this case, the real issue was hidden beneath the home.

Gregory’s property—a duplex with a basement and crawlspace combination—had ongoing moisture intrusion. Stormwater was entering through an exterior vent, traveling through a trench formed by repeated water flow, and running directly over the basement wall. This created the perfect environment for mold spores to thrive and spread into the living space.

For a home he’s owned since 1979 and still rents out today, the stakes were high: protect the structure, preserve property value, and restore peace of mind.

The Real Cause: Crawlspace Water Intrusion from Exterior Drainage Failure

Why Water Was Entering the Crawlspace

Older homes often weren’t built with modern waterproofing systems. Over time, drainage patterns shift, soil erodes, and vulnerabilities appear.

In Gregory’s home, the primary issue was:

Stormwater entering through a crawlspace vent
Erosion creating a direct water pathway (trench)
Water flowing over the basement wall and into the structure

This type of crawlspace water intrusion is especially dangerous because it’s continuous and often worsens over time. Left untreated, it leads to:

Mold growth and airborne spores
Structural deterioration
Poor indoor air quality
Decreased property value

Why Mold Removal Alone Doesn’t Work

Many homeowners try to solve mold issues by cleaning or sealing over it. While that may temporarily improve appearance, it does nothing to address the moisture source.

The Truth About Mold in Crawlspaces

Mold needs moisture + organic material + air to grow
Crawlspaces provide all three when water intrusion is present
Without eliminating moisture, mold will return—guaranteed

That’s why identifying and stopping the water source is the most critical step in any crawlspace mold remediation strategy.

The Solution: Crawlspace Drainage, Sump Pump Installation, and Encapsulation

To permanently fix the issue, a targeted waterproofing system was designed to both redirect water and seal the crawlspace environment.

1. Interior Drainage System (IDP) to Redirect Water

Because plumbing obstacles prevented placing a sump pump directly under the problem vent, a custom solution was required.

Installed a T-shaped Interior Drainage Pipe (IDP) system
Extended approximately 6 feet on either side of the vent
Connected to an additional 6-foot run to carry water away from the foundation

This system captures incoming water and redirects it efficiently to the sump pump, preventing it from reaching the basement wall.

2. Sump Pump Installation for Active Water Removal

A sump pump system was installed near the problem area
Water is collected and pumped out through a discharge line routed across the basement
Final discharge exits safely into the side yard, away from the foundation

This ensures water is continuously removed before it can accumulate or cause damage.

3. Crawlspace Encapsulation to Stop Moisture and Mold

To fully protect the home, a crawlspace encapsulation system was installed:

Durable vapor barrier (Delta) installed across the ground
Wall vapor barrier system (Wall-E) applied to crawlspace walls
Sealed environment to prevent humidity and outside air intrusion
Accommodations made for existing obstacles like a floor furnace and unused ductwork

Even with tight clearances—ranging from just 16 inches to 2 feet—the system was installed completely, creating a clean, controlled environment.

Why Crawlspace Encapsulation Is Essential for Long-Term Protection

Encapsulation is more than just a liner—it’s a comprehensive moisture control system.

Key Benefits of Crawlspace Encapsulation

Prevents mold growth by eliminating moisture
Improves indoor air quality throughout the home
Protects structural components from rot and decay
Enhances energy efficiency
Increases property value and rental appeal

For homes with both basements and crawlspaces, encapsulation is especially important to stop moisture from migrating between areas.

The Result: A Dry, Healthy Crawlspace and a Happy Homeowner

Despite challenging working conditions, the installation was completed successfully. The system now:

Stops water intrusion at the source
Redirects and removes water efficiently
Seals the crawlspace against future moisture

Most importantly, Gregory now has confidence that his home—and his investment—is protected for years to come.

Protect Your Home from Crawlspace Water and Mold

If you’re dealing with musty odors, visible mold, or water in your crawlspace or basement, don’t just treat the symptoms. Solve the problem at its source.

Schedule a Crawlspace Inspection Today

A professional inspection can identify hidden moisture issues and recommend the right solution—before the damage gets worse.

Contact us today to schedule your crawlspace and foundation inspection and take the first step toward a dry, healthy home.

Rotten Floor Joists and Main Beam Repair in Walls, MS: How Strategic Structural Fixes Helped Prepare a Home for Sale

2026-04-16T00:00:00.05Z

Selling a Home with Structural Issues: Why Quick, Targeted Repairs Matter

When Nikki F. and her husband decided to sell their Walls, MS home after 30 years, they were ready for a new chapter closer to family. However, like many long-owned homes, a recent inspection revealed serious structural concerns beneath the floor—issues that could delay or even derail a retail sale.

Their goal was clear: complete the minimal, most effective repairs necessary to make the home structurally sound and market-ready without over-investing in unnecessary work.

The Problem: Rotten Main Beam, Termite Damage, and Failing Floor Support

During our inspection, several critical issues were identified:

Severe Main Beam Rot and Termite Damage

The most urgent concern was a completely deteriorated main beam near the kitchen entry point. Years of moisture exposure and termite activity had caused extensive rot, compromising the structural integrity of the floor system.

Limited Crawl Space Access

With only 15 inches of clearance and a gas line obstructing access, this was not a straightforward repair. Specialized planning and equipment were required just to reach the affected area safely.

Additional Structural Weaknesses

Other areas of concern included:

A 5x14 entryway section requiring full structural replacement
15 feet of failing main beam in that same area
A lack of support where two beams intersected, creating a dangerous load point
Multiple floor joists needing sistering (reinforcement)
A damaged rim band requiring replacement and support

Left unaddressed, these issues could lead to sagging floors, failed inspections, and reduced buyer confidence.

The Solution: Strategic Structural Repairs for Maximum Impact

Because the homeowners were preparing to sell, our team focused on targeted, high-impact repairs that would stabilize the home and satisfy inspection requirements.

Main Beam Replacement and Structural Lift

We replaced approximately 10 feet of the severely rotted main beam, carefully working within the tight crawl space constraints. Using bottle jacks, we lifted the structure approximately 1.5 inches to restore proper elevation before installing the new beam.

Reinforcing the Floor System with Sister Joists

To strengthen weakened framing, we installed 13 sistered joists (2x12x14), effectively redistributing load and improving floor stability throughout the affected areas.

SmartJack Installation for Load Support

A standalone SmartJack support system was installed beneath a critical beam intersection where no support previously existed. This solution:

Stabilizes load-bearing points
Prevents future sagging
Provides adjustable, long-term support

Rim Band Repair and Reframing

We addressed the compromised perimeter by:

Lifting and stabilizing the rim band wall
Installing 7 feet of rim band sistering
Reframing key sections to restore structural continuity

Protective Wood Treatment

Although some framing had previously been coated incorrectly, we applied LumberKote to exposed wood surfaces to help protect against future moisture-related deterioration in untreated areas.

Important Consideration: Balancing Structural Repair with Cosmetic Limits

Due to the presence of a quarter-inch plywood finish floor, achieving perfectly level floors without causing cosmetic damage was not feasible. We communicated this clearly with the homeowners and delivered the best structural result possible without compromising the home’s appearance.

This is a critical part of repair strategy when preparing a home for sale—knowing where to prioritize structural integrity over cosmetic perfection.

Why These Repairs Matter for Home Sellers in Walls, MS

For homeowners preparing to list, structural issues like rotted beams, termite damage, and sagging floors can:

Cause failed inspections
Lead to buyer negotiations or price reductions
Delay closing timelines

By addressing these problems proactively with targeted crawl space repairs, beam replacement, and SmartJack support systems, sellers can:

Improve buyer confidence
Pass inspections more easily
Maximize resale value

Get Your Home Market-Ready with Expert Structural Repair

If you’re planning to sell your home and have concerns about floor sagging, wood rot, or crawl space damage, don’t wait for a failed inspection to take action.

Our team specializes in efficient, sale-focused structural repairs that protect your investment and help you move forward with confidence.

Schedule your inspection today and get your home ready for the market the right way.

Congratulations Redeemers Group! Voted one of Commercial Appeal's Best Work Places

2026-03-27T14:49:15.05Z

Voted one of Commercial Appeal's Best Work Places, Small Business Top 3 Best Work Places, and Top Places to Work New Idea Award!

We are proud to share that we Redeemers Group have been recognized by Tugboat Institute® as one of the 2025 Best Evergreen Companies®!

2026-03-19T10:45:06.05Z

We are proud to share that we Redeemers Group have been recognized by Tugboat Institute® as one of the 2025 Best Evergreen Companies®!
This honor is a reflection of our incredible team—their commitment, perseverance, and care for our customers and communities. Together, we’re proving that it’s possible to build a thriving business that lasts for generations.
Learn more about this recognition and Evergreen companies at: https://www.tugboatinstitute.com/
#TugboatInstitute #BestEvergreenCompanies #Evergreen7Ps

Restoring Structural Integrity and Peace of Mind: A Full Subfloor and Joist Replacement in Crawfordville, AR

2025-12-30T00:00:00.05Z

When floors feel soft, spongy, or unstable, the problem is rarely cosmetic. In this Crawfordville, Arkansas home, those warning signs pointed to severe structural failure beneath the surface. What began as a request for an estimate turned into a critical repair project focused on safety, longevity, and restoring confidence in a home that has sheltered the homeowner since 1980.

This project highlights why proper inspection, full structural replacement, and professional stabilization methods are essential when dealing with widespread floor system damage.

The Problem: Rotten Subfloors, Failing Joists, and Structural Risk

The homeowner contacted us after noticing soft, spongy floors throughout the home. Her primary concern was peace of mind. After decades in the same house, she wanted assurance that her floors were safe and that she wouldn’t risk falling through them.

Our inspection revealed extensive damage, including:

Rotten subfloors across large sections of the home
Degraded and broken floor joists
Sistered joists from a previous repair that were already failing
Severe termite and humidity damage
Loss of structural integrity throughout the floor system

Although some joists had been replaced two years earlier, moisture and pest damage continued to spread. The existing repairs were no longer effective. At this stage, partial fixes were no longer a viable option.

Why Sistered Joists Were No Longer Enough

In many homes, sistering joists can be an acceptable short-term repair. In this case, however, the sistered wood had already begun to degrade. The underlying issues—humidity exposure and long-term structural decay—meant the only responsible solution was full wood replacement.

Continuing with patchwork repairs would have compromised safety and increased long-term costs. A comprehensive reframing was the only way to restore the home’s integrity.

The Scope of Work: Full Subfloor, Joist, Rim Band, and Main Beam Replacement

Based on measurements and structural layout, the repair plan included:

Subfloor Replacement

East side of main beam: 37 ft x 13 ft
West side of main beam: 18 ft x 13 ft
Work began in the living room, extending into the first bedroom
West-side replacement ran from the back bedroom to the kitchen wall

Joist and Beam Repairs

Complete removal and replacement of rotten joists
20 feet of main beam replacement running north to south
25 feet of rim band replacement on the east wall

Two bathrooms were located on the west side of the beam. The homeowner and her son handled vanity and bathtub removal ahead of installation, helping reduce additional costs and keep the project moving efficiently.

The Solution: Professional Reframing and Structural Stabilization

Once demolition began, the extent of damage became even clearer. Nearly all subfloor and joist systems were compromised. The home had lost much of its structural integrity.

Our solution included:

Full reframing of the affected floor system
Replacement of all rotten structural wood
Use of bottle jacks and SmartJacks to lift and stabilize the home
Precision leveling to address long-term settlement
Heavy application of LumberKote in high-humidity areas to protect new lumber

Even after reframing, the home required careful adjustment to correct sagging. Once properly lifted and stabilized, the structure achieved the support it had been missing for years.

Why Proper Materials and Methods Matter in Structural Repairs

Structural repairs are not just about replacing wood—they are about preventing future failure. In this project:

Full replacement ensured no hidden decay remained
Professional lifting equipment restored load-bearing balance
LumberKote provided critical protection against moisture and termites
Long-term stabilization protected the homeowner’s investment

Cutting corners in structural repairs can leave homeowners at risk. Doing it right ensures safety, durability, and peace of mind.

A Customer-First Approach That Makes a Difference

Understanding the homeowner’s financial situation, we made the decision not to charge for the SmartJacks. Our goal was not just to complete a project, but to take care of the homeowner and ensure her home was safe and livable.

Clear communication, detailed explanations, and transparency were priorities from start to finish.

The Result: Safe, Level Floors and a Happy Homeowner

After completion:

Floors were level and solid
Cracks closed as structural support was restored
The home regained proper stabilization
The homeowner felt safe living in her home again

5-Star Customer Review:
“I’m very happy with my service. Floors are level and cracks are closed. Workmen very knowledgeable about what can be done to fix problems.”

Need Subfloor or Joist Repair in Arkansas? Get a Professional Inspection

Soft floors, sagging rooms, or recurring repairs are signs of deeper structural issues. Addressing them early with the right methods can save money—and prevent serious safety risks.

If you’re experiencing spongy floors, rotting subfloors, or failing joists, schedule a professional inspection today. Our team specializes in structural floor repairs, full reframing, and long-term stabilization solutions designed to protect your home and your peace of mind.

Front Porch Settling in Corinth, MS: How Helical Piers and PolyLevel Delivered a Permanent Fix

2025-12-30T00:00:00.05Z

When a Settling Front Porch Threatens Your Forever Home

For homeowners, few things are more concerning than watching part of their home slowly pull away. In Corinth, MS, Joey G. noticed exactly that happening to his front porch. What started as a subtle slope soon became a visible problem: the porch slab had settled forward by as much as 1.25 inches, causing the porch columns that support the roof to detach from their bases.

This wasn’t just a cosmetic issue. This was Joey’s forever home, and like many homeowners in North Mississippi, he wanted long-term peace of mind—not a temporary patch.

The Problem: A Slab-on-Fill Porch Settling Away From the Home

Key Warning Signs of Porch Settlement

Front porch slab tilting forward
Separation between porch and home
Roof-support columns becoming loose
Uneven brick steps with no structural footing

In this case, the settlement was worst on the right side, a common pattern when soil conditions beneath a slab-on-fill porch are inconsistent. Over time, loose or poorly compacted soil compresses, creating voids that concrete cannot bridge on its own.

Left unaddressed, this type of settlement can:

Compromise roof support
Lead to further structural separation
Create safety hazards and costly future repairs

Comparing Repair Options: Underpinning vs. Helical Piers

Like many homeowners, Joey received multiple proposals. One local concrete company offered traditional underpinning at roughly half the price. While the lower cost was tempting, price alone doesn’t tell the whole story.

Why Traditional Underpinning Falls Short

Relies on shallow soil that may already be failing
Does not bypass weak or compressible layers
Often lacks long-term performance guarantees
Higher risk of continued settlement over time

Underpinning can sometimes stabilize a structure temporarily, but it does not address the root cause when poor soil conditions are present at depth.

The Permanent Solution: Helical Piers with PolyLevel Backfill

Why Helical Piers Were Recommended

Helical piers are designed to transfer structural loads past weak surface soils and into stable, load-bearing strata. For Joey’s porch, this meant true long-term stabilization rather than a short-term fix.

During installation:

The top of the footer was found approximately 8 inches below grade
The footer itself was roughly 18 inches thick
Piers were installed to structurally support the porch, including through the area beneath the brick steps

Yes, the brick steps had to be temporarily removed—but this allowed the piers to be placed exactly where they were needed for proper load transfer.

Precision Lifting and Structural Recovery

Once the helical piers were installed, the porch was carefully lifted.

Results That Spoke for Themselves

Porch was lifted nearly 1.5 inches
Out of six loose porch columns, five re-seated themselves naturally
Structural alignment was dramatically improved without stressing the home

This level of recovery is rarely possible with surface-level repairs.

PolyLevel Injection: Filling Voids and Locking in Stability

After lifting, PolyLevel polyurethane foam was used to backfill voids beneath the slab.

Why PolyLevel Matters

Expands to fill hidden voids left by soil erosion
Lightweight and non-invasive
Prevents future slab movement
Complements helical piers for a complete system

The combination of deep structural support (helical piers) and subsurface stabilization (PolyLevel) ensures the porch remains stable for decades—not just years.

The Outcome: Peace of Mind for a Forever Home

Joey’s biggest concern wasn’t just the porch—it was making the right long-term decision. While the upfront investment was higher than traditional underpinning, he ultimately chose a solution designed to last.

The installation went smoothly, the homeowner was engaged throughout the process, and the final results restored both the structure and confidence in the home’s future.

Why Method Matters More Than Price in Structural Repairs

When it comes to foundation and porch repairs:

Cheaper solutions often address symptoms, not causes
Permanent systems protect home value and safety
Correct installation methods reduce future costs and stress

Choosing the right repair method is an investment in stability, safety, and peace of mind.

Don’t Ignore the Signs of Porch or Foundation Settlement

If your porch is settling, pulling away from your home, or showing signs of structural movement, don’t wait for the damage to worsen.

Schedule a professional inspection today to learn whether helical piers, PolyLevel, or another permanent solution is right for your home. The earlier the problem is addressed, the more options—and peace of mind—you’ll have.

Crawl Space Encapsulation and Structural Stabilization for a Commercial Law Office Building

2025-12-29T16:29:20.05Z

The Solution: Crawl Space Encapsulation with Supplemental Structural Support

A comprehensive solution was designed to address both environmental and structural issues, without removing existing support work.

Systems and Methods Installed

CleanSpace® Crawl Space Encapsulation System
Fully sealed the crawl space to block ground moisture, reduce humidity, and create a controlled environment.
Drainage Matting
Installed beneath the vapor barrier to manage ground moisture and direct water safely away.
44 Adjustable Support Jacks
Strategically placed to:

Support sagging floor systems
Reinforce weakened joists and beams
Reduce movement in warped floors above

Supplemental Beam Support
Additional support added beneath a high-load area near the first-floor copier and file storage, addressing concentrated weight concerns.

Rather than removing previous repairs, the system supplemented existing structural work, minimizing disruption while improving overall stability.

The Process: Working Within a Tight, Challenging Crawl Space

The crawl space presented logistical challenges:

Limited access through an 18” x 24” floor hatch
Tight clearances ranging from 3 to 5 feet
Heavy mold presence and pest activity
Minimal lighting

Despite these conditions, two crews worked efficiently to complete:

Full encapsulation and drainage matting installation
Placement and setup of all 44 support jacks
Beam and joist adjustments to ensure proper load transfer

At the client’s request, final jack adjustments were made during the walkthrough, including shaving select 2x12s to ensure proper contact with beams and connectors. The team remained onsite an additional day to ensure every detail met expectations.

The Results: Moisture Control, Floor Stability, and Long-Term Preservation

Crawl space fully sealed against moisture intrusion
Active protection against future rot and mold growth
Floors stabilized at their current condition, reducing further sagging
Improved load support in high-traffic and storage areas
A cleaner, drier, and healthier crawl space environment

While the building will eventually require deeper structural restoration, this project dramatically extended the life of the existing floor system and halted the primary cause of deterioration.

The owner was satisfied with the outcome and appreciated the preventative approach—protecting both his investment and his tenants’ workspace.

Why These Methods Matter: Encapsulation as Preventative Maintenance

For older commercial buildings, moisture is often the silent destroyer. Crawl space encapsulation combined with structural stabilization:

Stops rot before it spreads
Reduces long-term repair costs
Improves indoor air quality above
Preserves historic and legacy structures
Buys time for planned, phased renovations

This approach is especially effective for commercial properties that cannot afford downtime or major reconstruction all at once.

Call to Action: Protect Your Commercial Building Before Damage Escalates

If your commercial building shows signs of moisture, mold, sagging floors, or structural deterioration, waiting only increases repair costs.

Schedule a professional crawl space inspection today to learn how encapsulation and structural support can preserve your building, protect your tenants, and extend the life of your investment—before minor issues become major failures.

Permanent Basement Waterproofing Solution for a Historic Montessori School in Little Rock, AR

2025-12-29T16:10:19.05Z

The Solution: Interior Drainage and Wall Protection System

After a detailed inspection, a comprehensive interior waterproofing system was recommended, specifically designed for ongoing hydrostatic pressure and groundwater intrusion common in older buildings.

Waterproofing System Installed

WaterGuard® Interior Drainage System
Installed along the basement perimeter to intercept water at the wall–floor joint before it enters the finished space.
Sump Pump System (Laundry Room Location)
Strategically placed for accessibility and efficient water removal.
BrightWall® Wall Panels
Installed in all areas receiving WaterGuard to:

Prevent wall moisture penetration
Improve appearance of basement classroom areas
Direct any wall seepage safely into the drainage system

Trench Drain Section in Laundry Area
Added to manage localized surface water and higher-flow areas.
Buried Exterior Discharge Line
Routed behind a cross-tie wall, across the play yard, and discharged safely to the street—keeping water away from the foundation permanently.

The Process: Waterproofing a Complex, Historic Basement

Waterproofing a historic brick structure presented unique challenges. Brick wall protrusions and uneven surfaces required additional time and precision during the BrightWall and WaterGuard installation.

Despite these challenges:

The system was installed to full specifications
An additional 15 feet of WaterGuard and BrightWall was added to ensure complete protection
All work was completed with careful attention to durability, drainage performance, and aesthetics

The school coordinated preparation work and electrical installation for the sump pump, keeping the project efficient and compliant with facility needs.

The Results: A Dry, Usable Basement with Long-Term Protection

Permanent control of basement water intrusion
Finished classroom spaces protected from moisture damage
Improved indoor air quality and reduced mold risk
Reliable drainage system designed for heavy and prolonged rainfall
A solution tailored to a historic school building—not a temporary fix

While the installation required more time due to structural complexities, the final result delivered complete waterproofing coverage and a professional finish suitable for an educational environment.

Why These Methods Matter: Long-Term Waterproofing vs. Temporary Fixes

For historic buildings and schools, exterior fixes alone often fail because they don’t relieve hydrostatic pressure beneath the foundation. Interior systems like WaterGuard and BrightWall:

Manage water at the point of entry
Remain effective regardless of soil saturation
Protect finished spaces without altering the building exterior
Provide dependable performance during extreme weather

This approach delivers lasting results where French drains and landscaping adjustments fall short.

Need a Permanent Waterproofing Solution for Your School or Historic Building?

If your building experiences recurring basement water intrusion, temporary fixes are costing you time and money. A properly designed interior waterproofing system can protect your space for decades.

Schedule a professional inspection today to learn how a customized waterproofing solution can keep your building dry, safe, and functional—no matter how heavy the rain.

Crawlspace Repair Restored Sagging Floors and Structural Stability in Lonoke, AR

2025-12-17T00:00:00.05Z

Crawlspace Failure Was the Root Cause of Unlevel Floors

A homeowner in Lonoke, Arkansas was dealing with severe sagging and unlevel floors caused by long-term crawlspace structural failure. Years of improper repairs by multiple contractors left the home with rotted subflooring, compromised floor joists, and a failing main beam. As the structure continued to settle unevenly, doors stopped opening properly and the floors developed what the homeowners described as a “roller coaster” effect. A comprehensive crawlspace repair and floor stabilization plan was required to correct the problem at its source and prevent further damage.

Identifying the Real Problem: Rotted Subfloor and a Failing Main Beam

During the crawlspace inspection, it became clear that the home had two layers of subflooring. The original subfloor was severely rotted, with OSB installed over it in a previous attempt to mask the problem rather than fix it. The floor joists were in rough condition, and the full-length main beam had deteriorated to the point that replacement was necessary. Because the beam was a flyover design and the crawlspace had sufficient height, the repairs could be performed entirely from underneath the home. The crawlspace had also been previously encapsulated, which helped provide cleaner access to the structural components.

Designing a Crawlspace Repair Plan That Prioritized Stability and Control

The primary goal of the repair was to save the existing floors while restoring proper structural support. Rather than forcing the home to an arbitrary level, the plan focused on leveling the structure in a way that aligned with the best-conditioned upper layer of subfloor. This approach reduced the risk of cosmetic damage while still correcting the dangerous sagging. The homeowners were fully involved in the planning process and clearly communicated their priorities, including floor level, door operation, and long-term stability.

Main Beam Replacement and SmartJack® Installation

The repair solution included a full-length main beam replacement from beneath the home, combined with the installation of the SmartJack® support system. SmartJacks provided the precision needed to lift and stabilize the structure in a controlled manner. One side of the home received approximately 3 inches of lift, while the opposite side received about 2¼ inches. Additional SmartJacks were installed in the main beam replacement area to allow fine-tuning and targeted support where the structure needed it most. This approach allowed the team to adjust the home gradually and safely.

Precision Floor Leveling Without Forcing Cosmetic Damage

As the structure was lifted, the team carefully monitored how the floors, doors, and framing responded. The front door, which had previously stopped opening properly, was addressed through controlled leveling rather than aggressive overcorrection. The homeowner ultimately chose to prioritize overall floor level and long-term performance, even if that meant replacing a door later. By lowering the home to a specific final position after lifting, the team achieved the exact balance the customer wanted between function, appearance, and structural integrity.

Why Proper Crawlspace Repair Methods Matter

This project demonstrated why true crawlspace repair must address structural failures directly, not just surface symptoms. Installing supports without correcting a failing main beam or rotted subfloor would have led to continued movement and future damage. The SmartJack system allowed precise load transfer to stable soil, while the beam replacement restored the home’s primary structural support. Completing the work from underneath preserved the interior of the home and minimized disruption during a project that spanned the holiday season.

A Stable Home and a Confident Homeowner

Despite a minor plumbing issue encountered during installation, the project progressed smoothly and delivered excellent stabilization results. By the time the work was complete, the floors were level to the homeowner’s specifications, the structure was properly supported, and the ongoing movement that had plagued the home for years was finally resolved. What started as a stressful situation became a meaningful investment in the home’s safety, comfort, and long-term value.

Get a Professional Crawlspace Inspection Before the Damage Gets Worse

If your home has sagging floors, unlevel surfaces, or crawlspace damage that previous repairs haven’t fixed, the problem may be deeper than you think. Schedule a professional crawlspace inspection today to find out whether structural supports, beam replacement, or floor stabilization can permanently protect

Foundation Cracks and Interior Wall Damage in Little Rock, AR: How One Homeowner Restored Stability and Safety

2025-12-10T00:00:00.05Z

Understanding the Serious Risks Behind Foundation and Wall Cracks

When cracks begin appearing in a home’s brick exterior or interior walls, they’re often a warning sign of structural movement below the surface. In Little Rock, where moisture, soil conditions, and time all play a role, foundation settlement can escalate quickly — and the results can affect every part of a home.

For Ron P. of Little Rock, AR, these warning signs had been present for years. Cracks in the exterior brick didn’t seem urgent at first. But when a major crack appeared inside his daughter’s bedroom — stretching up the wall and across the ceiling — the situation became impossible to ignore. As the sole caregiver for his daughter, who has cerebral palsy, safety and stability became his top priority.

His experience is common among Arkansas homeowners: subtle signs of settlement that eventually turn into visible structural distress.

What the Inspection Revealed: Severe Settlement and Moisture Damage

A thorough inspection uncovered the true scope of the problem. The footing and main beam pillars were settling toward the right side of the home, beginning approximately fifteen feet from both the right-front and right-back corners. This unequal settlement was responsible for the spreading cracks and shifting walls.

A separate issue was discovered under the kitchen: a long-term leak beneath the sink had caused elevated moisture levels in the joists. Over time, this moisture weakened the wood, contributing to sagging floors and wall deflection in the kitchen area.

Key Structural Issues Identified

Foundation settlement on the right side of the home
Footing and main beam pillars shifting downward
Moisture-damaged joists beneath the kitchen
Interior cracking on walls and ceilings
Exterior brick cracking
Uneven, sagging floors

These combined issues demanded a comprehensive, permanent solution — not just a patch or cosmetic fix.

Why Proven Foundation Repair Methods Matter

Foundation settlement is more than a surface-level issue, and stopping it requires deep, structural solutions. During the inspection, the recommended methods included:

Helical Piers for Deep Foundation Support

Helical piers are advanced steel anchors installed beneath the foundation to reach stable, load-bearing soil. They prevent further settlement and can often lift the structure back toward its original position. This method delivers long-term stability, especially in areas with shifting or moisture-sensitive soils.

SmartJacks to Reinforce Sagging Floors

SmartJacks are steel support posts designed to strengthen and stabilize weakened floor systems. When floor joists are compromised by moisture, rot, or failing supports, SmartJacks restore strength and help correct unevenness.

LumberKote to Protect Moisture-Affected Joists

LumberKote is a moisture-resistant protective coating applied to wood structures. It helps protect softened or exposed framing members, extending their life and preventing future deterioration.

Crawl Space Moisture Management

Addressing moisture is essential when structural issues originate from leaks. Encapsulation, insulation, and vapor barriers help create a dry, stable environment that protects floor systems long term.

Each of these solutions plays a different role — and together, they create a whole-home stability system designed to stop settlement, prevent future problems, and protect the home from the ground up.

The Final Repair Plan: A Full Lift and Stabilization Solution

Understanding the risks of inaction, Ron chose a comprehensive repair approach that addressed both the structural settlement and the moisture-related damage.

The Installed System Included:

15 Helical Piers to stabilize and lift the foundation
SmartJacks under the main beam and kitchen joist system
LumberKote to protect moisture-compromised wood
Adjustments to support systems after pier installation
Planned moisture control measures for long-term stability

Despite mud, rain, and tight crawlspace areas due to ductwork, the crew successfully installed all components. Because of the active leak under the kitchen sink, the SmartJacks were stabilized but not fully lifted yet — lifting prematurely could interfere with the piering process. Once the piers were in place, the home achieved approximately one to one-and-a-half inches of lift, greatly reducing movement and restoring structural integrity.

Why Acting Early Makes a Difference

Cracks in walls, shifting floors, and foundation settlement are progressive problems. They never fix themselves — and the longer they’re ignored, the more costly the repairs can become.

Ron’s story is a reminder of why timely action is essential:

Safety is always at stake
Structural movement spreads and worsens
Moisture multiplies damage
Repairing early is significantly more affordable than waiting

By addressing all causes — soil settlement, structural shifting, and moisture damage — this solution protects the home for decades to come.

Protect Your Home Before the Cracks Spread

If you’re seeing cracks in your brick, walls, ceilings, or floors, your home may be telling you something important. The earlier the problem is identified and corrected, the easier and more affordable the repair becomes.

Schedule a free foundation inspection today and restore stability, safety, and peace of mind.

How GeoLock® Wall Anchors Delivered Permanent Stability to a Retaining Wall in Little Rock, AR

2025-12-01T00:00:00.05Z

Recognizing a Retaining Wall at Risk

When Stacey H. of Little Rock reached out about her 72-foot-long, 5-foot-tall brick retaining wall, the concern was clear: the wall was showing signs of movement and pressure from the soil behind it. Soil and hydrostatic pressure—especially common in regions with expansive clay soils or moisture fluctuations—can gradually push against retaining walls or foundation walls, leading to cracking, bulging, inward bowing, or tilting.
If left unaddressed, these conditions tend to worsen over time, threatening structural stability and potentially affecting the surrounding property. Recognizing the severity of these risks, Redeemers Group proposed a long-term, engineered solution rather than a temporary patch.

Why GeoLock® Wall Anchors Were the Right Choice

GeoLock® Wall Anchors are designed to handle the very forces that threaten retaining or foundation walls. The system works by anchoring the wall into stable, hard-packed soil located beyond the immediate pressure zone. A steel earth anchor is buried sufficiently far from the wall, and a steel wall plate is installed on the interior side (or inside-facing surface) of the wall. A heavy-duty galvanized rod connects the two plates, creating a rigid brace that counters inward soil pressure.

Key advantages of the system include:

Permanently stops inward movement: Once properly installed and tightened, the anchors hold the wall securely in place, resisting soil pressure, hydrostatic stress, and seasonal expansion or contraction.
Potential to straighten walls over time: Because the system remains adjustable, periodic tightening can gradually pull a bowing or bulging wall back toward its original alignment — restoring both stability and appearance.
Minimal disruption to landscaping and home: Installation typically requires only small-diameter (≈ 1 inch) holes through the wall, and the invasive footprint is limited to small, strategically placed auger holes and backfilled earth — preserving lawn, yard, and property aesthetics.
Durable, corrosion-resistant materials + warranty: GeoLock components are galvanized to resist rust, and each system comes with a long-term manufacturer’s warranty — providing homeowners with lasting protection and peace of mind.

Given Stacey’s site conditions — including soil pressure, yard layout and available space — GeoLock was clearly the most effective and efficient solution for long-term structural reinforcement.

Results: A Stable Wall and Long-Term Peace of Mind

With the GeoLock Wall Anchors professionally installed, Stacey’s retaining wall is now anchored into stable soil and secured against inward pressure. The system immediately stops further movement, and the ability to adjust the anchors over time means the wall can gradually straighten — restoring structural integrity and aesthetic alignment.

For homeowners with walls showing signs of bowing, bulging, or cracking, GeoLock offers far more than just a temporary fix. It’s a durable, warrantied, and minimally invasive solution that protects the home and surrounding landscape — preserving property value and ensuring long-term stability.

Is Your Retaining or Foundation Wall Showing Warning Signs?

Don’t wait until cracks worsen or structural failure begins. Reach out to Redeemers Group for a free inspection and discover whether GeoLock Wall Anchors are the right permanent solution for your home.

Restoring a Failing Lintel in Memphis, TN: How Expert Diagnostics and Proven Methods Saved a Home from Future Foundation Trouble

2025-11-24T00:00:00.05Z

Understanding the Serious Warning Signs of a Sagging Floor

When floors begin to sag, homeowners often assume it’s a minor inconvenience or a cosmetic issue. In reality, sagging floors can signal structural movement happening behind the scenes. That was the case for Jennifer P. of Memphis, TN, who knew something was wrong but wasn’t convinced anyone had the right answers—until our team performed a detailed inspection that revealed the true cause.

During our assessment, we used a precision laser level to show Jennifer exactly how far her lintel had sagged and why the structure was failing. What initially appeared to be a moderate concern (Stage 2 lintel failure) was actually a more severe Stage 3 failure. Left unaddressed, it had the potential to develop into foundation settlement compounded by an existing irrigation leak. While no settlement had yet occurred, the risk for future structural damage was clear.

Our diagnostic process restored Jennifer’s confidence in our expertise, and she immediately moved forward with the repair. For her, the goal was simple: gain peace of mind, protect her home’s value, and avoid needing to revisit this problem ever again.

Why Professional Lintel Repair Matters: Protecting Structural Integrity and Property Value

A failing lintel is more than a cosmetic issue—it compromises the support that holds brickwork and openings in place. When left untreated, sagging can worsen, cracks can expand, and entire wall systems may shift or weaken.

Our inspection also revealed early signs of concrete failure and empty expansion joints, which the customer declined to address at this time. However, identifying these issues early creates future opportunities to protect additional areas of her home before they create bigger, costlier problems.

This is why accurate diagnostics and proper repair methods matter: they prevent minor issues from evolving into structural emergencies.

The Repair Process: Expert Installation Using Proven Products and Techniques

Precision Materials: NexusPro and Sand for Lasting Stability

For this repair, we used a combination of limestone colored NexusPro, and sand to resolve the lintel failure and reinforce the surrounding structure. The customer requested that the NexusPro joints match the existing mortar joints, so our crew carefully created bevels and lines to seamlessly blend the repair into the original façade.

Detailed Execution to Recover Lift and Realign Brickwork

Restoring a sagging lintel requires both expertise and patience. Our team attempted five lifts—one using a bottle jack and four using hydraulic driving cylinders. Through these repeated, controlled lifts, we successfully restored 5/8 inch of lift, a meaningful correction for a lintel in Stage 3 failure.

We also:

Rotated displaced bricks back into proper alignment
Installed two layers of scaffolding to ensure a safe and stable work environment
Added additional brick ties through the header and brick layers to reinforce the structure and provide extra security
Delivered a final product that blended visually and structurally with the original wall

These steps weren’t just “extra effort.” They ensured long-term stability and gave both the homeowner and our crew total confidence in the repair.

Why This Homeowner Ultimately Chose Us

Jennifer admitted she was overwhelmed—“treading water” with her home projects—and needed a partner she could trust. Once we demonstrated the true condition of the lintel and explained exactly why the problem was occurring, her uncertainty turned into full confidence.

By choosing our team, she removed one major stressor from her renovation list and made an investment in the long-term health and value of her home.

Protect Your Home Before Structural Problems Worsen

Sagging floors, cracked brick, or failing lintels are not issues to ignore. Early detection and proven repair methods can prevent severe structural damage, costly repairs, and major disruptions to your renovation plans.

If you’re noticing signs of structural concerns—or simply want peace of mind—our experts are ready to help.

Contact us today to schedule your inspection and protect the value of your home.

Commercial Sidewalk Settlement Repair for Office Property in Jonesboro, AR

2025-11-17T13:59:43.05Z

Precision Concrete Lifting and Joint Sealing Deliver a Targeted, Durable Solution

Our team performed a thorough inspection and proposed a multi-step repair plan focused on lifting, stabilizing, and sealing the affected concrete. Using a two-part PolyLevel lifting process, we raised the entire front sidewalk to restore proper height and eliminate trip hazards. While discussing expectations, we informed Barry that certain curb sections might not fully return to their original elevation—allowing him to decide later whether surface grinding would be beneficial before sealing. Once the slabs were stabilized, we removed the deteriorated joint sealant and applied NexusPro to every joint and crack. This high-performance sealant prevents water infiltration, freeze-thaw damage, and future displacement, ensuring long-term durability.

Why Advanced Concrete Repair Methods Are Essential for Commercial Properties

This project highlights why professional-grade systems like PolyLevel and NexusPro are critical for concrete preservation, especially in high-traffic commercial spaces. PolyLevel offers precise, minimally invasive lifting that avoids the mess and downtime of full slab replacement. NexusPro joint sealant provides superior protection against moisture—a leading cause of concrete failure in sidewalks and entryways. By addressing both the structural and environmental causes of settlement, the repair extended the lifespan of the sidewalk and enhanced overall safety for tenants, employees, and visitors.

If your commercial or residential property shows signs of settling concrete, uneven walkways, or failing joints, contact our team today. We provide expert evaluations and long-lasting concrete repair solutions that protect your investment and improve safety and appearance for years to come.

Basement Waterproofing & Foundation Wall Repair in Pope, MS | Case Study

2025-09-17T12:18:39.05Z

The Solution: Permanent Waterproofing & Stabilization Systems

After a detailed inspection, Redeemers Group designed a comprehensive waterproofing and stabilization plan to protect the home for the long run.

1. Two-Stage Basement Waterproofing System

Installed a 2-Stage Basement Waterproofing System to capture and redirect water.
Added an extra section of DryTrac® drainage system after discovering another entry point.
Extended the discharge line to 30 feet total, carrying water safely across the driveway and down the hill.
Result: Water is directed away from the home, keeping the basement consistently dry.

2. CleanSpace™ Moisture Barrier

Installed a CleanSpace™ vapor barrier across the basement walls.
This durable liner stops dampness from entering the air and gives the basement a clean, finished appearance.
Result: The basement is now protected from moisture, odors, and mold growth.

3. CarbonArmor® Wall Reinforcement

Applied CarbonArmor® carbon fiber straps to stabilize the basement walls.
These ultra-strong reinforcements prevent further inward bowing caused by soil pressure outside the foundation.
Result: Permanent wall stabilization ensures the home’s foundation remains safe and strong.

Why It Matters: Protecting Value & Peace of Mind

This project shows the importance of choosing permanent solutions over temporary fixes. By combining waterproofing, vapor barriers, and structural reinforcement, Property Masters gained:

Protection of property value — essential for a successful home resale.
A safe, dry basement that prevents mold and structural decay.
Long-term stability that reduces risk of costly future repairs.

Instead of patchwork repairs, this home now has a system built to last, giving the property management team confidence that the investment is protected.

Protect Your Home and Investment

If your home shows signs of leaking basement walls, foundation stress, or water runoff problems, don’t settle for temporary fixes. Redeemers Group delivers proven, permanent solutions that protect your home’s value and your peace of mind.

Schedule your free basement and foundation inspection today and stop water damage before it costs you thousands.

Stabilizing a Sinking Slab in Little Rock Commercial Building Using PolyLevel® and NexusPro®

2025-07-29T10:27:14.05Z

The Solution: PolyLevel® Lift and NexusPro® Joint Seal for Lasting Stability

To address the structural floor issue with minimal downtime, Redeemers Group employed a two-part engineered solution:

· PolyLevel®: We used this high-density polyurethane foam to lift and level the sinking concrete slab. By drilling small injection holes and filling voids beneath the surface, PolyLevel® provided immediate lift and permanent stabilization without the mess of traditional mudjacking or slab replacement. We treated an area 20 feet in each direction from the crack to ensure a wide zone of stability.

· NexusPro®: After the slab was leveled, we sealed the existing joint with NexusPro® — a durable, UV-resistant sealant designed to withstand weather, movement, and wear. This step helps prevent future water intrusion into the joint, extending the life of the slab and improving both appearance and function.

Though we did not directly address the gutter failure, we advised the property owner to correct it promptly, as it remained a contributing factor to soil destabilization around the structure.

Why It Matters: Protecting Commercial Property Assets

In commercial properties, structural issues don’t just affect aesthetics — they can compromise safety, tenant experience, insurance liability, and occupancy timelines. By using PolyLevel® and NexusPro®, we provided a non-invasive, long-term solution that restored slab integrity and minimized disruption to business operations.

Addressing the problem early helped Jane B. avoid extensive floor failure, costly downtime, and future capital expenses — all while protecting her building’s long-term value.

Call to Action: Protect Your Commercial Investment

Do you manage or own a commercial building with cracking, sinking floors, or water intrusion? Redeemers Group offers advanced concrete lifting and sealing solutions tailored for commercial environments.

Book your free commercial inspection today and discover how PolyLevel® and NexusPro® can restore stability — without interrupting business.

Comprehensive Foundation and Concrete Repair for Shirley Public Schools in Shirley, AR

2025-07-16T10:26:38.05Z

The Solution: A Full-Scale Structural and Water Management Strategy

To restore safety and ensure long-term performance, Redeemers Group developed a custom commercial repair plan involving foundation stabilization, slab lifting, and a groundwater control solution tailored to the schools’ needs.

1. Structural Reinforcement with Push Piers

To address the separating building corners, five steel push piers were strategically installed in accordance with engineered specifications. These piers were designed to lift and level the compromised sections and permanently stabilize the building’s foundation against further movement.

2. Concrete Leveling with PolyLEVEL®

Our high-density PolyLEVEL® polyurethane foam was used to restore and stabilize multiple slab areas:

Cafeteria Entrance Walkway: Leveled to eliminate a 2.5” height difference and improve wheelchair accessibility. Slabs were feathered for a seamless, hazard-free transition.
High School Vestibule: Stabilized without push piers under the glass doors, protecting the aesthetics while restoring structure.
Interior Slabs Across High School: Over 10 problem areas received foam injections along walls to halt and prevent further interior slab settlement.
Canopy Support Zones: Though control joints may be disrupted, customer-approved slab lifts were performed to prepare for eventual canopy removal.

3. Water Management with the Groundwater Protection System (GPS)

We installed a custom Groundwater Protection System (GPS) to capture and control subsurface water, safeguarding the structural integrity of both buildings:

A GPS trench system ran from the wall perimeter to problem drainage zones.
A sump pump was installed in a 24” x 24” triangular corner, collecting water from both the GPS and a 7-foot Spee-D-Drain positioned to intercept surface runoff.
Buried discharge lines ran beneath sidewalks to a trench prepared by the school’s maintenance crew.
A downspout was redirected to tie into the GPS system, increasing collection efficiency and reducing exterior erosion.

4. Finishing Touches for Performance and Appearance

All treated concrete joints received NexusPro® joint sealant, providing roughly 40 feet of durable, watertight protection against future water intrusion.
Proper lifting expectations were discussed and documented, especially where original construction flaws (such as uneven pours) could limit complete realignment.

The Outcome: Safer Access and Long-Term Structural Stability

Through an integrated approach combining foundation repair, concrete leveling, and advanced groundwater management, Redeemers Group helped Shirley Public Schools regain confidence in the structural health of their facilities.

Key Benefits Delivered:

Structural stabilization with 5 steel push piers
ADA-accessible walkways with PolyLEVEL® foam
Comprehensive water control using the Groundwater Protection System (GPS)
Sump pump and Spee-D-Drain to manage pooling water
Joint sealing with NexusPro® for long-term slab protection
Collaboration with the school's maintenance crew for trenching and follow-up work

Facing Concrete Settlement or Water Drainage Problems at Your Facility?

At Redeemers Group, we specialize in commercial foundation and concrete repair services for schools, municipal buildings, and public properties throughout Arkansas, Tennessee, and Mississippi.

Our solutions—including push piers, PolyLEVEL®, and the Groundwater Protection System (GPS)—are designed to solve the root of the problem and prevent costly damage down the road.

Click HERE to schedule a free site assessment.

Let us help you protect your property and your people—permanently.

Concrete Drainage Ditch Repair in Hot Springs National Park, AR

2025-05-20T16:35:52.05Z

The Solution: Precision Concrete Lifting and Crack Sealing

Our team implemented a strategic repair plan tailored to the unique landscape and drainage needs of the property:

Concrete Lifting: We used advanced lifting techniques to raise the sunken portion of the ditch by six inches, bringing it level with the rest of the drainage channel and the adjacent retaining wall. This ensured that water could once again flow freely into Lake Hamilton without pooling or backflow.
Crack Sealing: To prevent future deterioration, we sealed all visible cracks along the repaired area. This helped reinforce the structural integrity of the drainage ditch and protect against water intrusion and freeze-thaw damage.
Site Coordination: With limited parking access, we coordinated closely with Steve to plan equipment delivery and team movement, completing the project efficiently without disrupting the surrounding environment.

The Result: Restored Flow, Reinforced Structure

Thanks to our comprehensive repair, Steve’s drainage system is now fully functional and optimized for long-term durability. Water now flows seamlessly from the driveway, through the concrete channel, and into Lake Hamilton—just as it should. The sealed cracks also provide additional peace of mind against future settling or erosion.

Restore Your Concrete Before It Gets Worse

If you’re noticing sunken concrete, drainage issues, or cracks near your home or business in the Hot Springs area, don’t wait. Small problems can quickly become costly repairs. Contact us today to schedule your free inspection and find out how we can restore your concrete the right way—quickly, cleanly, and permanently.

👉 Book online to protect your property with expert concrete repair.

Smoothing Operations in Tupelo, MS: Forklift Safety Restored with PolyLevel® Concrete Repair

2025-05-07T13:03:12.05Z

In commercial settings, even small problems can bring big operations to a halt. At a warehouse in Tupelo, MS, a sunken concrete slab in a high-traffic area was more than a nuisance — it was a direct threat to safety and efficiency. The affected zone, located at the rear of the shop, was essential for forklift and pallet jack movement between warehouse sections.

The Problem: Unsafe Conditions and Operational Delays

What began as a 1.5-inch drop in the concrete had already been disrupting daily workflows:

Forklifts and pallet jacks were bottoming out
Movement of materials slowed to a crawl
Employees faced a serious trip-and-fall hazard

Despite the area’s small footprint, its importance was massive. With forklifts needing daily access and tight deadlines on the warehouse floor, this sunken slab couldn’t be ignored any longer.

Adding to the challenge, the slab sat near a bay door — ideal for truck access, but complicating the logistics of a full replacement. The team needed a fast, cost-effective fix with minimal disruption.

The Initial Proposal: Affordable, Fast-Acting PolyLevel® Solution

After an on-site inspection, our team recommended PolyLevel® concrete lifting — a proven commercial solution that uses high-density polyurethane foam to lift sunken slabs. This process is:

Non-invasive
Quick-curing
Stronger and more durable than mudjacking or patchwork fixes

The facility manager and their boss were both present during the proposal, and were pleased with the affordability. The quote was far lower than expected, and the proposal was immediately sent to corporate HQ for approval. There was also growing interest in applying PolyLevel® to other areas of the property.

The Follow-Up: Worsening Conditions Increase Urgency

Upon returning for a revisit, we discovered that the concrete had settled even further — now 3.5 inches, more than double the original drop. The problem had clearly accelerated, and so had the urgency. The team requested before-and-after photos to build a stronger case for HQ and push a faster decision from the GM.

Despite the added drop — and the necessary increase in repair scope and pricing — the team recognized the value of acting immediately to avoid even higher repair costs or operational shutdowns down the line.

Protecting a Family Home: A Custom Crawl Space and Basement Waterproofing Solution in Franklin, AR

2025-04-28T16:28:54.05Z

The Solution: Custom-Designed Crawl Space Waterproofing and Sump System

After a thorough inspection and consultation, our team designed a custom waterproofing solution perfectly suited for Karen's needs:

SmartPipe Installation: We installed SmartPipe along the crawl space wall where it meets the basement. This advanced drainage system is ideal for collecting water at the wall-floor joint and directing it efficiently to a sump pump.
Sump Pump Placement: Just inside the crawlspace door, we positioned the sump pump for optimal efficiency. With a convenient nearby outlet, only a minor modification — cutting a small hole in the door — was necessary to accommodate the pump’s power cord.
Custom Discharge Line: Creating a safe and effective water discharge path was critical. We routed a 25-foot PVC discharge line up through the floor joists, out an exterior wall under the wooden deck, and down to ground level. From there, the line would be buried and directed safely into the landscape, keeping the foundation dry and protected.

Our expert team designed and installed this custom waterproofing system to ensure long-term protection against water damage, delivering Karen and her mother the peace of mind they deserve.

Why a Custom Waterproofing Solution Matters

Not all homes — and not all water issues — are the same. Homes with unique layouts, like a crawl space-basement hybrid, demand customized solutions. Off-the-shelf systems simply won’t cut it when protecting your family’s safety, home value, and health.

Custom waterproofing ensures that every factor — from electrical access to landscape impact — is considered, guaranteeing a system that works for years to come.

Protect Your Home with a Custom Waterproofing Solution Today

If your home has a crawl space, basement, or a combination of both, don’t leave its protection to chance. Trust the experts to design a waterproofing system tailored to your home’s unique needs.

Contact us today for a free, no-obligation inspection and get the peace of mind you and your family deserve!

Protecting a 25-Year Home from Water Damage and Structural Instability in Water Valley, MS

2025-04-23T15:08:51.05Z

Homeowner: Gail H., Water Valley, MS
Project Focus: Crawl Space Waterproofing, Foundation Support, and Structural Stabilization
Challenges: Water intrusion, crawl space flooding, foundation settlement, and structural overspan

The Problem: A Small Leak Reveals a Bigger Structural Concern

When Gail H. and her husband noticed a roof leak in the corner of their home—where they’ve lived for over 25 years—they discovered a more alarming issue: the brick corner of their house was leaning outward. Though it appeared to be a recent development, the concern warranted immediate attention.

Upon inspection, the brickwork was identified as a facade issue—more cosmetic than structural—and would require a mason to address. However, a deeper, more critical issue was uncovered in the crawl space beneath the home.

Water was actively moving through the crawl space, particularly in the front section of the house—an area nearly 6 feet in height and housing the home’s water heater. The flooding was so severe at times that it would extinguish the pilot light of the water heater. To make matters worse, makeshift floor supports had been added in the past to address floor bounce, but these were merely sitting on the ground and prone to shifting due to moisture.

The Inspection: Hidden Structural Damage and Overspan Discovered

A thorough crawl space evaluation revealed the following:

Consistent water intrusion causing high humidity and affecting mechanical systems
Unsupported spans leading to floor instability and long-term structural strain
Wall settlement in multiple crawl space sections—one of which correlated with the leaning brick corner above
Old paint masking exterior cracks—though walls had clearly moved beneath the surface

Crawlspace Encapsulation & Energy Efficiency Upgrade in Memphis, TN

2025-04-22T16:10:19.05Z

The Solution: Comprehensive Crawlspace Encapsulation with SilverGlo™

After discussing multiple repair options, Ira chose Option 3: a full crawlspace encapsulation using SilverGlo™ insulation panels—the most robust and future-proof solution.

Here’s what we implemented:

🔒 Sealing All Crawlspace Openings

There were four major openings from the basement to the crawlspace. We closed off three using high-performance materials, and the fourth was converted into a durable, insulated access door at the stairwell entrance to maintain serviceability while preserving the seal.

❄️ SilverGlo™ Insulation Installation

We installed SilverGlo™, an industry-leading, graphite-infused insulation board, throughout the crawlspace walls. SilverGlo™ helps regulate temperatures, reduces moisture penetration, and improves energy efficiency by reflecting heat back into the space.

🌡️ Environmental Control & Air Sealing

This approach created a controlled, insulated environment beneath the home—reducing outside air intrusion and lowering the strain on heating and cooling systems.

The Result: A Sealed, Stable, and Energy-Efficient Crawlspace

Thanks to Ira’s commitment to long-term home value, their crawlspace is now:

Fully sealed and insulated
Protected from humidity and air leaks
Structurally supported through future prevention
More energy-efficient, helping reduce monthly utility bills

By choosing encapsulation over quick fixes, Ira took a proactive step that not only resolves current issues but also shields the home from future problems.

Ready to Protect Your Home from the Ground Up?

If you're a homeowner in the Memphis area dealing with crawlspace concerns, structural settling, or poor energy performance, Redeemers Group, Inc. has your back.

✨ Don’t wait for damage to spread—call or click today to schedule your free home inspection.

Subfloor & Joist Replacement in a Beloved Family Home in Nettleton, MS

2025-04-17T16:06:34.05Z

The Solution: Structural Floor Replacement and Crawlspace Support

The scope of our work involved removing and replacing a 13' x 13' section of subfloor and joists in the living room. Per Kelly's request, we used 3/4" subflooring and upgraded to 2x8 joists, replacing the existing 2x6s to provide greater support and longevity.

To reinforce the load-bearing wall between the living room and bathroom, we also installed:

A 12-foot structural beam
3 SmartJacks for permanent stabilization
Proper cross bracing between joists to reduce bounce and increase floor strength

From the beginning, Kelly understood this wasn’t about achieving visual perfection—it was about long-term functionality and safety. His goal was a floor that would be level and solid underfoot, matching the rest of the living room.

Kelly was present for the start of the project, wanting to see the condition of the substructure himself. As expected in an older home, we uncovered areas of rot and wood damage that weren’t visible during the initial inspection. Thanks to Kelly’s forward-thinking mindset and flexibility, he was fully prepared to expand the project scope and ensure all compromised areas were properly addressed.

A Home That’s Ready for the Future

With no plans to sell his cherished family home anytime soon, Kelly is investing in its longevity—including future plans to build a garage. This structural repair was a vital first step in that journey, giving him a safer, more stable foundation for years to come.

Need Subfloor or Joist Replacement in Nettleton, MS?

Whether you're tackling a DIY project or need full-service structural repair, our team is here to help. We specialize in subfloor and joist replacement, crawlspace reinforcement, and SmartJack installation for homes across Nettleton, MS and the surrounding areas.

📞 Contact us today for a free inspection and personalized quote.
Let’s make your home stronger—together.

Full Joist & Subfloor Replacement + Drainage Solutions in Melbourne, AR

2025-04-17T15:54:16.05Z

Our Solution
We performed a full replacement of all joists and subflooring in the living room and dining room. After a thorough inspection, we confirmed that the main beam and rim joist were still structurally sound. However, the ledger board was flagged for potential replacement due to visible wear and risk of failure.

For added protection and durability, the homeowners selected LumberKote for the entire crawlspace of the main house—an excellent alternative to full encapsulation that fits their budget while still offering robust moisture resistance.

In the basement, we installed a sump pump and a TrenchDrain system across the floor to redirect standing water. Although the homeowners opted out of a full-perimeter 2Stage waterproofing system to manage costs, our custom approach utilized the existing discharge line, channeling water through a small crawlspace and out to the north side of the home. The result? Efficient water management without overextending their budget.

Results
Today, Melissa and her husband have a solid, safe foundation beneath them and peace of mind knowing that their home is protected from further water damage. Our structural repairs and customized drainage solution delivered long-term value—without unnecessary upsells.

Is Your Home Showing Signs of Structural or Moisture Damage?
Whether you're dealing with sagging floors, rotted joists, or water pooling in your basement—Redeemers Group has the experience to deliver real, lasting solutions. From joist and subfloor replacement to crawlspace waterproofing and drainage installs, we’ve got you covered.

📞 Call or Click today for a free inspection and no-pressure estimate.

Love Well 5K & Festival Returns to Memphis, TN to Support Local Opioid Recovery Center

2024-06-06T14:42:22.05Z

Memphis, TN – June 6, 2024 – The Love Well Initiative is proud to announce the return of the annual Love Well 5K & Festival, a community-driven event aimed at supporting local organizations at the heart of healing our city. The 5k & Fest are scheduled to take place on June 22nd, near the Semmes Murphey Clinic, in Memphis, TN.
In its 8th year, the Love Well 5K & Festival stands as a beacon of hope and unity in the Memphis community. This year, the event pledges its support to a crucial cause – aiding local efforts in combating opioid addiction and supporting individuals on their journey to recovery. The proceeds from the race and festival will directly benefit a local opioid recovery organization, Serenity Recovery Centers, which works tirelessly to provide vital resources, support services, and assistance to individuals and families affected by addiction.
The Love Well 5K, the cornerstone of the event, invites participants of all ages and fitness levels to join together for a morning of fitness, camaraderie, and solidarity. This year's route, winding through the vibrant Greenline of Shelby Farms, symbolizes the path toward healing and recovery, highlighting the importance of community support in overcoming challenges.
Following the 5K, the Love Well Festival will commence, offering a diverse array of activities, entertainment, and opportunities for engagement. From live music and interactive wellness workshops and local artisan vendors, the festival promises something for everyone to enjoy.
“I'm proud that our people want to be part of something that focuses on issues that impact […] everybody” says Rosie Graves, Race Director and Founder of the Love Well Initiative.
“We know that over the course of the time that we've done this event in particular we've had over a thousand people cross that finish line .”
Registration for the Love Well 5K & Festival is now open. Sponsorship opportunities are available for businesses and organizations looking to demonstrate their commitment to community wellness and social responsibility. There are even some spots still open for vendors who wish to set up booths to sell their wares and services at the festival.
For more information about the Love Well 5K & Festival, including registration details and sponsorship opportunities, please visit lovewell5k.com or contact Rosie Graves at lovewell@redeemersgroup.com Join us as we lace up our running shoes, raise our voices in solidarity, and come together to support recovery and wellness in our community at the Love Well 5K & Festival.
About Love Well Initiative:
Redeemers Group launched the "Love Well Initiative" in 2015 to give back to the communities we serve: Memphis, Little Rock and more. It serves as the umbrella name for all projects that Redeemers Group will be involved in that have a community focus.
Contact: Rosie Graves, Race Director | lovewell@redeemersgroup.com | 901-620-6741 | lovewell5k.com

Rosie Graves, long-time employee - now President and Owner of Redeemers Group

2024-04-04T13:06:50.05Z

Redeemers Group is proud to announce that Rosie Graves has elevated to President and Ownership in the company. Rosie has truly blazed a trail for women in a traditionally male-dominated industry. Once a company characterized by uncontrolled growth, Redeemers Group has become a leader in the contracting industry, demonstrating strength, paced growth, and sustainability under Rosie’s guidance. Her commitment to excellence has propelled Redeemers Group to Certified Evergreen status, a designation reserved only for elite and purpose driven companies. Redeemers Group is one of only 28 Certified Evergreen companies and holds the distinction of being the only one in Tennessee.

Adopting the Memphis mantra “Grit and Grind” has complimented Rosie’s philosophy on her journey as a leader and decision maker to Redefine what is possible for employees and customers. She has spearheaded many initiatives that have led to numerous industry awards and her dedication to creating remarkable work experiences has led the company to become a perennial “Best Places to Work” honoree. She is also the guiding force behind the LoveWell Initiative, a philanthropic endeavor to help the underserved in our community. This includes a 5K Run/Walk benefitting Serenity Recovery Centers and the fight against the opioid epidemic.

When asked to comment, Rosie gives this: "We are doing something different here. We are redefining an industry, and I wouldn't have it any other way." Redeemers Group is proud of Rosie and is excited to continue to set the standard for the contracting industry under her vision and steadfast leadership.

Redeemers Group is Proud to be a Certified Evergreen Company

2023-08-17T12:33:43.05Z

Redeemers Group is proud to announce that we are now a Certified Evergreen company! Redeemers Group became certified on June 2, 2023 and joins a very exclusive club with some of the most storied and successful businesses. These companies have undergone an extensive and rigorous assessment by Tugboat Institute, that measures commitment to excellence around values, practices, and people. There are, in fact, only 28 Certified Evergreen companies in total, and Redeemers Group is the only one in Tennessee!

According to Tugboat Institute, Evergreen companies are the most important companies in our society today and are redefining success. For Evergreen companies, success is not based upon financing or high-valued exits, but, rather, upon how well they continue to achieve their Purpose, put their People First, and make a long-term positive impact in the world. The Evergreen 7Ps are the defining characteristics of Evergreen Companies. They are:

· PURPOSE

o Having a compelling reason for existing--a north star above all else.

· PERSEVERANCE

o Having the ambition and resilience to overcome obstacles and keep pursuing the purpose indefinitely into the future.

· PEOPLE FIRST

o Engaging a workforce of talented associates who excel as a team and are motivated by the purpose and the culture, as well as the total compensation, in the belief that by taking care of them, they will then take care of the customers, suppliers, partners, communities and their families.

· PRIVATE

o Taking advantage of the ability of closely-held private companies to have longer investment horizons, greater confidentiality around strategies, and more operating flexibility than public or exit-oriented businesses.

· PROFIT

o Not mistaking profit as the purpose of a business; but recognizing it is essential to survival and independence, and the most accurate measure of customer value delivered.

· PACED GROWTH

o Having the discipline to focus on long-term strategy, balance short-term and long-term performance, and grow steadily and consistently from year to year.

· PRAGMATIC INNOVATION

o Embracing a continuous-improvement process built around taking capital-efficient, calculated risks to innovate creatively within constraints.

There are many companies that may have a few of these attributes, but only a very small group of companies operate with all 7 of these characteristics at the heart of their business. Redeemers Group is proud to represent Memphis as one of them. For more information on Evergreen Certification, check out this video:

Certified Evergreen Video

We would love to discuss further why we believe this is uniquely important for Memphis and beyond!

Redeemers Group Promotes Jonathan Greer to Director of Sales and Marketing

2023-01-27T12:32:36.05Z

Redeemers Group, Inc. has promoted Jonathan Greer to Director of Sales and Marketing. In his new role, the former Sales Leader will manage the marketing, customer support, and sales growth strategies for the organization. Jonathan has been an integral part of the leadership of the organization over the last 3 years. When asked about Greer and his new role, C.O.O. Rosie Graves had this to say: “He's a great example of a hungry, humble, and people-smart leader who will continue to elevate our marketing, customer care, and sales teams to create remarkable experiences for our employees and customers.” Greer brings a wealth of sales and managerial experience to the Executive Leadership team, where he will help define and execute company initiatives and commitments. Redeemers Group is a specialty contractor focusing on residential/commercial structural and water issues, serving TN, MS, & AR.

Redeemers Group Welcomes Rocky Hunsucker as the New Director of Field Operations

2023-01-27T12:16:58.05Z

Redeemers Group, Inc. has recently hired Rocky Hunsucker as the new Director of Field Operations. Hunsucker will be responsible for driving field efficiencies, developing field leaders, and managing product/service evaluation and roll-out. Rosie Graves, Redeemers Group COO states: "We are fortunate to have Rocky bring his experiences and fresh eyes to our Field Operations division. His leadership will bring a new dimension and much needed support to our production and service teams." Hunsucker brings over 30 years of valuable experience to the Executive Leadership Team, where he will help guide the company on its mission to redefine the contractor industry. Redeemers Group is a specialty contractor focusing on residential/commercial structural and water issues, serving TN, MS, & AR.

Redeemers Group completes sixth annual Love Well 5k and festival!

2022-06-28T12:44:02.05Z

Memphis, TN – The Redeemers Group successfully completed their sixth annual Love Well 5k and festival on Saturday, June 25th. This year’s event raised funds and awareness for Serenity Recovery Centers of Memphis, TN.

The Love Well 5k is a family-friendly fun run/walk that takes place in the heart of Memphis. The route winds through the beautiful (and shaded!) Greenline and loops to finish back at the festival grounds, where the post-race party awaits participants and spectators alike. In addition to the 5k race, the festival features music, an awards ceremony, local vendors, and more!

All proceeds from the event will go to support Serenity Recovery Centers' mission of providing quality addiction treatment services to those in need. Thanks to everyone who participated or supported the festival by donating, raising awareness or cheering from the sidelines.

We look forward to next year's event. Contact us if you would like to get on our waiting list to attend the event, become a sponsor or to simply learn more. Thank you for reading!

Redeemers Group Earns 2021 Angi Super Service Award!

2022-04-01T10:42:25.05Z

Memphis, TN, 2022 – Redeemers Group is proud to announce that it has earned the home service industry’s coveted Angi Super Service Award (SSA). This award honors service professionals who have maintained high service ratings and reviews on Angi in 2021.

“These outstanding businesses have helped homeowners not only maintain their homes but also evolve them into spaces that can handle life, work, school, and entertainment under one roof,” said Bryan Ellis, a senior executive at Angi. “Our homeowners’ consistent positive reviews make it clear: these are the top pros in our network. Congratulations to this year's Super Service Award winners.”

Angi Super Service Award 2021 winners have met eligibility requirements. Pros on Angi qualify for the award by obtaining 3 or more services-performed reviews in the previous year, maintaining a current and lifetime GPA of at least 4.5+ stars. The SSA winners must be in good standing with Angi and have undergone our verification/screening

Redeemers Group has served TN, AR, and MS as a locally-owned specialty contractor for over fourteen years. They repair home foundations, and concrete and install waterproofing systems to keep homes safe from eroding soil.

Redeemers Group has been on Angi since 2007. Service company ratings are updated continually on Angi as new, verified consumer reviews are submitted. Companies are rated in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angi has been a trusted name for connecting consumers to top-rated service professionals. Angi provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

Redeemers Group Welcomes Stacey Johnson as the Newest Customer Care Specialist

2020-11-20T16:07:12.05Z

Redeemers Group, the specialty contractor based in Memphis TN, is excited to announce they have added a specialist to their Customer Care roster. Stacey Johnson, a former finacial advisor, had a big smile on her face all day after joining the team. When asked about her choice to join the team, she said, "I graduated from college late in life and wanted to use that knowledge and my skill set to serve alongside a positive organization with a strong sense of purpose. Redeemers Group was recommended to me by a close friend who was keenly aware of my goals. His glowing review of this company and its management team as well as my interview experience was what made me want to join."

Her manager, Meagan Apang, had this to say about Stacey: " I am eager to see the great things I know Stacey will accomplish here at Redeemers Group. Our customer Care family is so happy to have another entusiatic member who is ready and able to help as many people as possible!"

Redeemers Group serves TN, MS, AR and a bit of MO. They can solve issues related to your foundation or crawl space. And they can repair concrete and waterproof your home!

Redeemers Group Hires Aaron Stonebrook to Fill Controller Position

2020-10-15T10:24:43.05Z

Redeemers Group is excited to announce the newest member of our leadership team: Aaron Stonebrook! Aaron has joined us as our Controller, and will oversee our accounting department. Aaron brings many years of experince working in finance, management and even chemical engineering! He also contributes a diverse set of educational achievements, including five college degrees.

Aaron is very excited to join Redeemers Group. "I was looking for a company that had a tight-knit culture all striving for the same purpose," he says, "I was also looking for a company that had a desire for philanthropy and helping the surrounding community. I wanted to find a company that walked the walk and lived out their values and beliefs."

This excitement is certainly not a one-way street. Regarding our newest additon, Rosie Graves, COO of Redeemers Group has this to say about Aaron, "It’s extremely difficult to find the people that are the right fit for our organization, have the ability to execute on the outcomes needed today, and have the capacity to adjust and grow with the company to the next level. Aaron brings to our team a depth of experience that is an added bonus.

She continues: "He understands the contracting industry, he understands the complexities of the day in the life of a contractor, and he has the ability to think and act not just for this week and month, but years down the road. I’m excited not only for what that means for his immediate impact today, but what it will mean for years to come as we live out our purpose to redefine our industry. Aaron has relocated his family from Daphne, Alabama; We look forward to welcoming his entire family and having front row seats to Aaron and his family growing as part of the Memphis community and Redeemers Group, Inc."

Redeemers Group is a specialty contractor serving the Greater Memphis area, Mississippi, and Arkansas. They offer free quotes, a nationally-backed 25-year transferrable warranty on their solutions, and over a decade's experience in creating remarkable contractor experiences.

A new Installer joins our Piering Team!

2020-10-05T12:26:46.05Z

Redeemers Group is proud to present our newest Installer: Tristan Pool. Tristan will work on our piering team. He brings many years of wildfire firefighting, mechanic, welding, and general contracting experience. So far he has sincerely enjoyed the work, and has especially loved working with his new team.

Ty Snider, Productions and Field Operations Manager had this to say about Tristan: "Tristan came to us with a background in Wild Land Firefighting and heavy machinery mechanic work. As a former Fireman myself, I knew that having the 'heart' to do our hard work would not be a problem. His strong work ethic and ability to absorb knowledge has truly impressed his team."

Redeemers Group is so lucky to have Tristan!

Redeemers Group is a specialty contractor focusing in residential and commercial foundation repair, crawl space repair and encapsulation, basement waterproofing, mold prevention, and concrete leveling. Headquartered in Memphis, TN, Redeemers Group, Inc. serves West TN, AR, MS, and the boot heal of MO.

Redeemers Group has added two new Production Team members!

2020-09-17T14:46:56.05Z

Redeemers Group is thrilled to announce TWO new members of our crew. Jake Jankowski and Christian Johnson have been added to our crew. Redeemers has enjoyed their fresh perspective, and they've come out of the gate swinging already! Jake was even recently featured on our national dealship newsletter.

Regarding his new crew memebers, Ty Snider, Field Ops Manager, has this to say about Jake: "Jake embodies everything that we look for. He has a 'One Team' mentality, impeccable work ethic, and genuinely cares for the customers we serve. Through the above mentioned and his sense of humor he has captivated our production division. " As for CHristian, he went on to say: "After a career in the military, Christian said he struggled to find his 'place' in the job world. But something about our team was different for him, It just felt like 'right.' We are proud to add another veteran to our team, and even more proud to watch Christian grow in his role at the company."

We are so excited to have these new members on our team! We are building to last, and are always ready to celebrate when we've made a new addition. Redeemers Group is a specialty contractor focusing in residential and commercial foundation repair, crawl space repair and encapsulation, basement waterproofing, mold prevention, and concrete leveling. Headquartered in Memphis, TN, Redeemers Group, Inc. serves West TN, AR, MS, and the boot heal of MO.

Redeemers Group Welcomes Meagan Apang as the new Marketing Manager

2020-07-31T12:25:34.05Z

Redeemers Group, Inc. is happy to announce that Meagan Apang has joined our team as the new leader of their Marketing and Customer Care divisions. As the Marketing manager, she will lead the development of all marketing initiatives to engage customers: past, present and future! Meagan will also promote the company by interacting with community, attending shows and events, and connecting via social media. Finally, she will be overseeing the Customer Care department, ensuring the specialists are trained, supported and able to achieve their best work yet!

Meagan brings five years' experience as a real estate title professional. She is very pleased to continue working with homeowners to protect their properties.

Rosie Graves, COO of Redeemers Group has this to say about Meagan: “When we declare that MORE IS POSSIBLE, that is only true if all team members are rowing in the same direction. I consider it a blessing when we are able to find and add someone to our team that is a superstar and that will continue to raise the bar for all of us. Meagan is a great example of that, and she will bring solid leadership, stability, and the gift of high expectations to our Marketing and Customer Care departments. I have a great appreciation for the energy she adds to the room (or zoom!), and I know that even that alone will have a significant impact on the Company and where we are going.”

Redeemers Group, Inc. appoints Jonathan Greer to lead sales team

2020-01-30T12:02:26.05Z

Redeemers Group, Inc. has named Jonathan Greer as the new leader of their sales division. In his role, Greer will lead the team of Design Specialists that diagnose structural and water issues and present permanent solutions to Redeemers Group customers. As part of the Executive Leadership team, Greer will also play a direct role in defining and executing company initiatives and commitments. He joins the company after 8 years of service at Big League Movers where he wore several hats during the company’s impressive growth.

“Jonathan brings not just experience and wisdom to the team, but he gets what it means to create remarkable experiences for both our employees and our customers. He understands the impact of having a united team across departments that have the highest expectations for themselves and their peers. He takes the reigns of a department of great people who have managed to function well without a high level leadership until now, and also brings a fresh perspective to the other areas of the business. We have gained significant clarity over the last couple years through some hard lessons on what it looks like to add to our culture at the individual level. More important than his impressive experience is that Jonathan exemplifies our core values; he is the right person for this seat on our journey ” said Rosie Graves, Chief Operating Officer.