New Albany, MS: How Redeemers Group Solved a Serious Water Problem for Kathy C. - Image 1" width="422" height="480">

When New Albany homeowner Kathy C. noticed water seeping through her basement walls, she knew it was time to take action. What started as a few damp spots had turned into widespread water intrusion that threatened her home’s foundation, air quality, and long-term value. Concerned about protecting her investment, she called Redeemers Group for a lasting basement waterproofing solution.

Basement Water Problems That Threatened the Foundation

Kathy’s basement had water coming in on all four walls, with the southwest corner showing the worst signs of moisture. Years of seepage had left visible waterlines and a musty odor that two dehumidifiers couldn’t fix. While she already had a sump pump system in place, it was over 13 years old and nearing failure. Kathy also used her basement mainly for storage and wanted a clean, bright, low-maintenance solution that would restore her confidence in the space.

She also had a crawl space under part of the home with HVAC ducts and limited clearance, making a full encapsulation difficult. After hearing her concerns and inspecting the space, Redeemers Group designed a customized waterproofing plan that addressed her needs—without requiring invasive duct removal.

Our Proven Waterproofing Solution: WaterGuard® and CleanSpace®

To eliminate the water intrusion permanently, our team installed the WaterGuard® interior drainage system, designed to capture water at the foundation’s perimeter and redirect it safely to a new sump pump system. Because the existing concrete floor was thick—between 4½ and 5½ inches—the crew took extra time to carefully jackhammer and prepare the trench for proper installation.

The old sump pump was removed and replaced with a more efficient unit to handle future storms and heavy rainfall. Then, we installed the CleanSpace® wall liner, a bright, durable, and waterproof material that keeps moisture out while improving the basement’s appearance. Our team carefully cut around the electrical panels and water heater, ensuring everything remained accessible and compliant with safety standards.

By combining WaterGuard® and CleanSpace®, we created a comprehensive, low-maintenance waterproofing system that works quietly behind the scenes to protect Kathy’s home from further damage.

A Dry, Clean, and Worry-Free Basement

The transformation was dramatic. What was once a damp, musty, and uninviting storage space is now dry, clean, and permanently protected. Kathy can rest easy knowing her basement is secure, her foundation is protected, and her home’s resale value is preserved.

The WaterGuard® and CleanSpace® systems will continue to keep her basement dry year-round, while also helping prevent humidity and mold growth. Redeemers Group’s professional installation and attention to detail made all the difference.

Protect Your Home with Redeemers Group

If you’re seeing water seepage, humidity, or musty odors in your basement or crawl space, don’t wait until the problem worsens. Redeemers Group offers free basement waterproofing inspections in New Albany, MS, and surrounding areas.

Let our team design a custom solution that keeps your home dry and your foundation strong for years to come.

👉 Schedule your free inspection today with Redeemers Group — your trusted local experts in basement waterproofing, foundation repair, and crawl space solutions across Mississippi and the Mid-South.