Job Stories

A lovely couple in Savannah TN has a very treacherous basement entrance, and major flooding issues. They did not feel comfortable entering their basement, let alone trying to solve the waterproofing issues assailing their home.   They called Redeemers Group and we hurried right over to their home in Savannah! Our System Design Specialist diagnosed the issue by locating exactly how water was getting into the basement and prescribed a solution of a perimeter basement waterproofing system that prevents water seepage at the source (hint, it's deep under ground!) Our installation team was able to dig deep within the basement and install this system to prevent water from entering into the basement, and redirect the water via a sump pump out and away from the house.   The System was installed all in one day, and the couple's basement has been dry ever since, even when it rains!

Alicia S. was about to sell her home when she noticed cracks forming on the walls of the home. She knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Alicia. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, were able to help Alicia sell her home at an increased value.  

This homeowner spent three summers staring at unsightly cracks all around his pool and patio. De finally drew the line once they started to spread up his patio stairs and up towards his house. He called Redeemers Group to come take a look. We quickly went to work sealing the cracks, and injecting poly foam into the voids that had formed beneath his concrete. This accomplished not only the leveling of his concrete slabs--eliminating dangerous tripping hazards-- but also prevented his concrete from shifting further and forming more cracks and un-levelness.

Bob P. and his wife, longtime residents of Union City, TN, began to notice unsettling signs of foundation issues around their home. After over two decades in the house, they observed exterior settling near a front corner—approximately two inches of sinking along 12 feet of the front wall and 8 feet toward the garage. A deeper inspection revealed a visible gap in the crawlspace where the block wall was separating from the framing. This problem was compounded by heavy water collection from a nearby downspout and a natural low point in the crawlspace, creating the perfect storm for ongoing structural damage. With future plans to sell, they knew it was time to take action before things worsened. Though initially cautious about hiring a contractor, the couple placed their trust in our team after we thoroughly assessed their home and walked them through our proposed solution. Leveraging Bob's experience as a former builder, we communicated clearly and gained their confidence. We installed five push piers with strategic hand-digging to avoid damaging the existing concrete driveway—minimizing disruption while achieving optimal lift. On the interior, we implemented a sump pump and interior drainage system to combat water intrusion. The piering crew completed four of the concrete remove-and-replace (R&R) sections, leaving one open for the waterproofing team, which later installed the interior discharge line and completed the final R&R. To ensure long-term success, we routed the discharge line underneath the sidewalk and extended it to a drainage ditch 70 feet away near the street. This careful planning prevented unnecessary rework and preserved the newly laid concrete. We recommended applying LumberKote and a three-part CPS system to the driveway for added durability. Thanks to our foundation and waterproofing efforts, Bob and his wife can now feel confident their home is secure, protected, and market-ready when the time comes. Is your home showing signs of foundation trouble or water intrusion? Contact us today for a free inspection and discover why so many homeowners trust our proven solutions.

Kendall M. of Michie, TN is a retired Army Ranger and Postmaster who has lived in his home for 19 years. He has noticed over the past few years that the floors in the back wing of the house are sagging and bouncy. He has also noticed cracks on the walls and every door frame. He wants a nice home to leave to his son and knows these foundation problems will only get worse with time. Crawl space repair specialist Wade went out to Michie to inspect Kendall’s home.  He found significant wood rot and broken joists in the crawlspace, especially in the bathroom area.  This is due to excess moisture and water intruding into the crawl space.  Wade designed a permanent solution for Kendall and the work was set to begin. Justin, our crawl space repair expert, was tasked with completing this project.  This was a daunting task because the house was old, and some odd additions were added to it over time.  Justin and crew began by removing all the old and rotted wood.  They replaced the main beam running through the house.  They also needed to replace some of the rim bands and joists. Finally, the subfloors in the affected areas were replaced. Kendall is thrilled with the results.  He knows that with this permanent solution, his home and its property value are secure.  He is confident that he is leaving his son a nice home with a solid foundation.  We at Redeemers Group are proud to have given Kendall the peace of mind that he deserves.

Sloping Floors and Structural Concerns in a 1953 Home This Jackson, TN home, owned by Paul R., had been showing significant floor slope throughout the rear addition and office area. Built in 1953 with a later addition, the home had no main beam supporting the 14-foot joists in the addition, and the rim band connection to the original foundation appeared improperly done. Limited crawlspace access, duct obstructions, and low clearance prevented a full inspection, but visible sections showed no rot. The uneven floors, unsupported addition, and settling near the bathroom created both structural instability and homeowner frustration. Joist Reinforcement, SmartJack Installation, and Subfloor Reconstruction To correct years of settling, our team installed SmartJacks and supplemental beams throughout multiple sections of the home, targeting sloping floors in both the addition and the office. We replaced subfloor and joists where needed, installed two SmartJacks beneath the bathroom wall for added support, and added five 2x8s beneath the bedroom wall in the addition. In tight-access areas, we engineered solutions from above—working through the subfloor where ductwork blocked crawlspace movement. Additional stabilizing SmartJacks were installed along the left side of the home, and a standalone unit was added at a sagging drop beam. Even without using the subfloor access hole, we completed all major structural work, including turning joists in a tight back-door area to improve load distribution. Structural Stability Through Correct Methods and Quality Materials During installation, we uncovered five additional feet of rim band that required replacement, a critical component for long-term structural health. Although this was outside the original scope, we replaced it at no cost to ensure the home was properly supported. Using treated lumber, directional joist corrections, and appropriately placed support jacks, we restored stability throughout the home and reinforced previously unsupported areas. These proven crawl space repair methods protect the structure, stop further settling, and help safeguard the home from future damage—especially important in older homes with additions and limited crawlspace access. Restore Your Home’s Stability Today If your floors are sagging, sloping, or showing signs of structural trouble, now is the time to act. Contact Redeemers Group for expert crawl space repair, structural reinforcement, and SmartJack installation backed by proven methods and long-term results. Let us help you protect your biggest investment.

Donetta O. of Selmer, TN has lived in her 2005-built home for the past three years. Over time, she began noticing signs of settling in a small addition closet and subtle structural movement around the door frame of her master bedroom. Concerned that delaying repairs would lead to more extensive—and expensive—damage, she took action to stabilize her foundation before it worsened. Our inspection revealed that the addition was framed separately but accessible through a hole in the original foundation wall, creating two connected crawlspaces. To support the settling addition, we installed 7 feet of supplemental beam and two SmartJacks, aiming for a slight lift to correct the movement. In the master bedroom, the main beam had begun to slope off its piers, and makeshift shims were causing further strain. We addressed this by installing three standalone SmartJacks between the existing piers to properly support and relevel the structure. After weighing her options, Donetta decided to include LumberKote in her project for added moisture protection and long-term durability. This comprehensive approach gave her peace of mind that the repairs would last—and prevent future problems. If your floors are sagging or your doors are sticking, contact Redeemers Group today for a foundation solution that keeps your home safe and level.

Donna from Corinth MS called Redeemers group after seeing our advertisement on television. She was noticing that her exterior driveway slabs, and her interior family room slabs were settling and cracking. Alex, our project design specialist, went out to her home to provide Donna with a free on-site estimate for repairs. Our installation team lifted and leveled the settling concrete slabs with our product PolyLevel, which will eliminate any trip and fall hazards, and any pooling water issues. They sealed the joints and cracks in the concrete with our prouct NexusPro.

Cynthia P. of Corinth, MS noticed exterior cracks in the bricks of her home.  This was a real problem because she intends to sell the home and wants to make sure that the property value is intact.  She wants to do some cosmetic repairs and renovations but needs to have a stable foundation first.  She called Redeemers Group. Antonio, one of our foundation specialists, went out to Corinth to assess the issue.  After a thorough inspection, he was able to pinpoint all the trouble areas and the causes of the settlement.  He designed a permanent solution that would not only address these problems, but also meet Cynthia’s needs of returning a profit on the sale of the home. The project started with Tip, one of our foundation experts.  He and his crew attacked the foundation issue using our Helical Pier system.  These helical piers are driven down into the earth as to not disturb the soil and cause more issues.  The foundation is then attached to the piers using a special bracketing system.  Finally, pressure is added to the system to lift and stabilize the foundation. After Tip’s crew finished, it was time for Brennan and crew.  They would use our PolyLevelTM to backfill any voids left after lifting the foundation.  This would stop any future soil issues that could affect the foundation.  They would also address the sinking concrete porch in the back of the house.  The porch was sinking and pulling away from the rest of the house.  With our PolyLevelTM System, we were able to lift the porch back into place and ensure that it was level. This house is now permanently stable.  Cynthia has the peace of mind that she deserves knowing that she can list her house at full market value.   

Gabriel and Emily of Corinth, MS recently moved into their home and quickly discovered structural concerns beneath their floors. During a routine plumbing and flooring repair, they noticed a large hole in the crawlspace, posing a serious risk to the main support beam. The existing support columns on either side of the hole were in danger of shifting, which could lead to significant floor damage or collapse. Additionally, moisture buildup and mold growth under the home raised concerns about long-term structural integrity and air quality. To prevent further deterioration and costly repairs in the future, encapsulation was recommended as a necessary solution. To address these issues, the repair plan involved installing two SmartJacks™ and a 10-foot beam to reinforce the main structure. The sinkhole beneath the home was filled with white rock, along with existing bricks and concrete blocks found in the crawlspace. Old support pillars in the affected area were removed to ensure stability. Before encapsulation could begin, Gabriel and Emily were advised to remove obstructive ductwork that was limiting access to key areas. Once cleared, insulation and moisture barriers would be installed to seal the space, preventing future mold and wood rot. SilverGlo™ insulation was applied only to the remaining exposed crawlspace walls, while the sump pump was strategically placed for optimal drainage control. With these repairs completed, Gabriel and Emily’s home is now protected from foundation failure and moisture-related damage. They no longer have to worry about costly structural repairs or persistent mold issues in the future. If you’re facing similar concerns with your home’s foundation or crawlspace, don’t wait until small problems become major disasters—contact us today for a professional assessment and long-lasting solutions!