Job Stories

A lovely couple in Savannah TN has a very treacherous basement entrance, and major flooding issues. They did not feel comfortable entering their basement, let alone trying to solve the waterproofing issues assailing their home.   They called Redeemers Group and we hurried right over to their home in Savannah! Our System Design Specialist diagnosed the issue by locating exactly how water was getting into the basement and prescribed a solution of a perimeter basement waterproofing system that prevents water seepage at the source (hint, it's deep under ground!) Our installation team was able to dig deep within the basement and install this system to prevent water from entering into the basement, and redirect the water via a sump pump out and away from the house.   The System was installed all in one day, and the couple's basement has been dry ever since, even when it rains!

Alicia S. was about to sell her home when she noticed cracks forming on the walls of the home. She knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Alicia. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, were able to help Alicia sell her home at an increased value.  

This homeowner spent three summers staring at unsightly cracks all around his pool and patio. De finally drew the line once they started to spread up his patio stairs and up towards his house. He called Redeemers Group to come take a look. We quickly went to work sealing the cracks, and injecting poly foam into the voids that had formed beneath his concrete. This accomplished not only the leveling of his concrete slabs--eliminating dangerous tripping hazards-- but also prevented his concrete from shifting further and forming more cracks and un-levelness.

Bob P. and his wife, longtime residents of Union City, TN, began to notice unsettling signs of foundation issues around their home. After over two decades in the house, they observed exterior settling near a front corner—approximately two inches of sinking along 12 feet of the front wall and 8 feet toward the garage. A deeper inspection revealed a visible gap in the crawlspace where the block wall was separating from the framing. This problem was compounded by heavy water collection from a nearby downspout and a natural low point in the crawlspace, creating the perfect storm for ongoing structural damage. With future plans to sell, they knew it was time to take action before things worsened. Though initially cautious about hiring a contractor, the couple placed their trust in our team after we thoroughly assessed their home and walked them through our proposed solution. Leveraging Bob's experience as a former builder, we communicated clearly and gained their confidence. We installed five push piers with strategic hand-digging to avoid damaging the existing concrete driveway—minimizing disruption while achieving optimal lift. On the interior, we implemented a sump pump and interior drainage system to combat water intrusion. The piering crew completed four of the concrete remove-and-replace (R&R) sections, leaving one open for the waterproofing team, which later installed the interior discharge line and completed the final R&R. To ensure long-term success, we routed the discharge line underneath the sidewalk and extended it to a drainage ditch 70 feet away near the street. This careful planning prevented unnecessary rework and preserved the newly laid concrete. We recommended applying LumberKote and a three-part CPS system to the driveway for added durability. Thanks to our foundation and waterproofing efforts, Bob and his wife can now feel confident their home is secure, protected, and market-ready when the time comes. Is your home showing signs of foundation trouble or water intrusion? Contact us today for a free inspection and discover why so many homeowners trust our proven solutions.

Iuka, MS Home Had Worsening Foundation Cracks and Settlement Near the Lake Lee F. of Iuka, MS had previously trusted Redeemers Group for crawl space support work, and he called again when a new area of foundation settlement started getting worse. He had lived in the home for about 10 years and wanted long-term peace of mind because he planned to stay there permanently. The home had cracks along three foundation walls, with the worst damage in the back right corner where settlement and cracking had become more severe over the previous 90 days. Because the house was built near a lake and sat on a noticeable slope, the footing depth varied significantly around the home, creating more complex foundation repair conditions. 22 Push Piers Were Installed to Stabilize Three Sides of the Home Redeemers Group installed 22 push piers around both sides and the back wall of the home, stabilizing the areas with active settlement while leaving the front wall untouched. The crew completed 22 hand-dug pier locations around the perimeter and had to access several areas through the wooden wraparound deck on the right side of the house. Lee was aware of this ahead of time and approved the approach. Most pier locations pushed one to two pipe sections, while the backside and some side areas only required starter pipe. The crew achieved slight lift, improved the front door operation, and closed some of the existing cracks without creating new cracks. Why Push Pier Foundation Repair Was Important for Long-Term Stability This Iuka foundation repair project was important because the home showed signs of active movement, including worsening foundation cracks, settlement near the back corner, and soil conditions that changed around the sloped lot. Push piers helped transfer the home’s weight to more stable soil or load-bearing strata below the shifting surface soils, which is especially important for homes near lakes, slopes, and areas with soft clay soil. The crew reached stabilization pressures of approximately 3,500 to 4,000 PSI at all pier locations, providing a stronger foundation repair solution than cosmetic patching alone. For homeowners in Iuka, MS, foundation cracks, sticking doors, uneven settlement, and cracks that worsen over a short period of time are warning signs that the foundation should be inspected before repairs become more expensive. Schedule Foundation Repair in Iuka, MS If your Iuka, MS home has foundation cracks, sloping floors, sticking doors, settlement near a lake, or structural movement around the crawl space or perimeter walls, Redeemers Group can help. Schedule a foundation inspection today to find the cause of the problem and protect your home with a permanent repair plan.

Sagging Kitchen Floors Caused by Crawl Space Moisture and Weakened Wood BLUF: This Iuka, MS crawl space repair project helped stabilize sagging kitchen floors, protect the home’s structure, and reduce the risk of future moisture-related damage. The out-of-state property owners contacted Redeemers Group after their tenants noticed the kitchen floors had started to sag. During the inspection, the crawl space floor was mostly dry, but heavy condensation above the ductwork and beneath the floor joists had contributed to weakened wood. The home also had a deteriorating rim band along the back side of the house, likely caused by rainwater splashing from the back deck area. Crawl Space Beam, Jack, Rim Band, and Encapsulation Solution To address the structural concerns, the crew installed a supplemental beam and crawl space support jacks to stabilize the affected floor system. The original beam and jack layout had to be adjusted because a load-bearing wall was sitting on top of the subfloor, so the crew focused on proper stabilization rather than forcing a lift. The rotted rim band was also replaced, and LumberKote was applied to all sides of the new rim band before installation to help protect the wood. Because the deck was bolted through the rim band and the siding had been affected, the homeowner was aware that siding replacement would be needed after the structural repair was complete. Why Crawl Space Encapsulation Helped Protect This Iuka Rental Property The crawl space encapsulation was completed to help control moisture, condensation, and future wood damage beneath the home. A sump pump and dehumidifier were installed near the crawl space entrance, with the dehumidifier directed toward the middle crawl space opening to improve dry air movement. The discharge line and IceGuard were routed beneath the back deck, and uneven dirt areas were smoothed out enough to improve the crawl space environment. This combination of structural stabilization, rim band replacement, wood protection, drainage, and crawl space moisture control helped the owners protect their rental property, improve conditions for their tenants, and preserve the home’s long-term resale value. If your floors are sagging, buckling, or uneven, the problem may be coming from moisture damage or weakened supports in your crawl space. Contact Redeemers Group today to schedule a crawl space inspection in Iuka, MS, or the surrounding area.

Memphis Homeowner Needed Foundation Stabilization Before Flooring Repairs A homeowner in Memphis, TN needed his foundation and interior concrete slab stabilized before he could put his home back together. He reported a serious water leak from the kitchen, and by the time the inspection took place, the flooring had already been removed and the slab was exposed. The inspection found noticeable cracking, multiple voids beneath the slab, elevated baseboards in the repair area, and signs that the previous floating floor system had been resting on 2x4s. These conditions showed that the slab needed reliable support before new flooring could be installed. PolyLevel Slab Stabilization Helped Fill Voids and Support the Concrete The Redeemers Group crew stabilized the affected interior rooms using PolyLevel, a high-density polyurethane foam designed to lift, fill voids, and stabilize concrete slabs with minimal disruption. The homeowner specifically wanted stabilization rather than a larger repair scope, so the crew focused on supporting the slab so the flooring project could move forward. PolyLevel was an important solution because it addressed the empty spaces under the concrete without requiring major demolition inside the home. Targeted Foundation Stabilization Protected the Home From Recurring Cracking The inspection also found a stair-step crack on the interior wall of the rear bedroom at the northeast corner of the home, along with a matching crack in the exterior veneer stone. The homeowner had repaired this area before, but the crack continued to open, which pointed to ongoing foundation movement rather than a cosmetic issue. Stabilizing the slab and addressing the affected foundation area helped create a stronger base for future repairs, reduced the risk of repeated cracking, and gave the homeowner confidence to restore the interior finishes. Call Redeemers Group for Foundation and Concrete Slab Stabilization in Memphis, TN If your Memphis, TN home has cracked walls, uneven floors, voids under a concrete slab, or recurring foundation damage, Redeemers Group can help identify the cause and recommend the right stabilization solution. Contact Redeemers Group today to schedule a foundation inspection and learn how PolyLevel slab stabilization or foundation pier systems can help protect your home.

Kendall M. of Michie, TN is a retired Army Ranger and Postmaster who has lived in his home for 19 years. He has noticed over the past few years that the floors in the back wing of the house are sagging and bouncy. He has also noticed cracks on the walls and every door frame. He wants a nice home to leave to his son and knows these foundation problems will only get worse with time. Crawl space repair specialist Wade went out to Michie to inspect Kendall’s home.  He found significant wood rot and broken joists in the crawlspace, especially in the bathroom area.  This is due to excess moisture and water intruding into the crawl space.  Wade designed a permanent solution for Kendall and the work was set to begin. Justin, our crawl space repair expert, was tasked with completing this project.  This was a daunting task because the house was old, and some odd additions were added to it over time.  Justin and crew began by removing all the old and rotted wood.  They replaced the main beam running through the house.  They also needed to replace some of the rim bands and joists. Finally, the subfloors in the affected areas were replaced. Kendall is thrilled with the results.  He knows that with this permanent solution, his home and its property value are secure.  He is confident that he is leaving his son a nice home with a solid foundation.  We at Redeemers Group are proud to have given Kendall the peace of mind that he deserves.

Sloping Floors and Structural Concerns in a 1953 Home This Jackson, TN home, owned by Paul R., had been showing significant floor slope throughout the rear addition and office area. Built in 1953 with a later addition, the home had no main beam supporting the 14-foot joists in the addition, and the rim band connection to the original foundation appeared improperly done. Limited crawlspace access, duct obstructions, and low clearance prevented a full inspection, but visible sections showed no rot. The uneven floors, unsupported addition, and settling near the bathroom created both structural instability and homeowner frustration. Joist Reinforcement, SmartJack Installation, and Subfloor Reconstruction To correct years of settling, our team installed SmartJacks and supplemental beams throughout multiple sections of the home, targeting sloping floors in both the addition and the office. We replaced subfloor and joists where needed, installed two SmartJacks beneath the bathroom wall for added support, and added five 2x8s beneath the bedroom wall in the addition. In tight-access areas, we engineered solutions from above—working through the subfloor where ductwork blocked crawlspace movement. Additional stabilizing SmartJacks were installed along the left side of the home, and a standalone unit was added at a sagging drop beam. Even without using the subfloor access hole, we completed all major structural work, including turning joists in a tight back-door area to improve load distribution. Structural Stability Through Correct Methods and Quality Materials During installation, we uncovered five additional feet of rim band that required replacement, a critical component for long-term structural health. Although this was outside the original scope, we replaced it at no cost to ensure the home was properly supported. Using treated lumber, directional joist corrections, and appropriately placed support jacks, we restored stability throughout the home and reinforced previously unsupported areas. These proven crawl space repair methods protect the structure, stop further settling, and help safeguard the home from future damage—especially important in older homes with additions and limited crawlspace access. Restore Your Home’s Stability Today If your floors are sagging, sloping, or showing signs of structural trouble, now is the time to act. Contact Redeemers Group for expert crawl space repair, structural reinforcement, and SmartJack installation backed by proven methods and long-term results. Let us help you protect your biggest investment.

Donetta O. of Selmer, TN has lived in her 2005-built home for the past three years. Over time, she began noticing signs of settling in a small addition closet and subtle structural movement around the door frame of her master bedroom. Concerned that delaying repairs would lead to more extensive—and expensive—damage, she took action to stabilize her foundation before it worsened. Our inspection revealed that the addition was framed separately but accessible through a hole in the original foundation wall, creating two connected crawlspaces. To support the settling addition, we installed 7 feet of supplemental beam and two SmartJacks, aiming for a slight lift to correct the movement. In the master bedroom, the main beam had begun to slope off its piers, and makeshift shims were causing further strain. We addressed this by installing three standalone SmartJacks between the existing piers to properly support and relevel the structure. After weighing her options, Donetta decided to include LumberKote in her project for added moisture protection and long-term durability. This comprehensive approach gave her peace of mind that the repairs would last—and prevent future problems. If your floors are sagging or your doors are sticking, contact Redeemers Group today for a foundation solution that keeps your home safe and level.