Job Stories

Crawl Space Water Intrusion on a Hillside Lot (Roland, AR) Jill and Scott C. in Roland, Arkansas had experienced crawl space water problems almost from day one. Their walk-in crawl space measured over 12 feet high at the entry and tapered to roughly 8 feet at the front wall, where hillside runoff naturally settled and seeped inside. Although a vapor barrier and dehumidifier were present, those measures only managed humidity; they did not stop bulk water intrusion or relieve hydrostatic pressure against the foundation. Interior Perimeter Drain (French Drain) with Dual SuperSump® Systems We installed an interior perimeter drain along the front wall and extended it 5 feet around both corners to capture lateral flow before it reached the floor. Laser level measurements confirmed the subgrade fell several inches from the wall’s midpoint toward each corner, so we placed a SuperSump® at both ends to collect and pump water efficiently. Following best practices, the system was set in clean stone with filter fabric, and the pumps were outfitted with airtight lids and check valves; discharge lines exited through the side walls and ran downhill beyond the landscaped lawn into native grass for safe dispersion. This configuration actively removed incoming water, reduced hydrostatic pressure, and protected framing, insulation, and indoor air quality—even during heavy storms. (Battery backup and freeze protection are available options based on homeowner preference.) Smart Discharge Routing & Line Extensions for Long-Term Foundation Protection Beyond the primary waterproofing, we redirected nuisance water that had been soaking soil near the home. The HVAC/dehumidifier condensate (≈1½″) and the raised-patio ice machine drain (≈2–2½″) were extended out the back, past the lawn, into native grasses so moisture dispersed away from the foundation. By managing both seepage and secondary discharge sources, the home’s crawl space stayed dry, the yard remained stable, and the risk of wood rot, mold growth, and settlement decreased—delivering durable protection for this hillside property in the Little Rock metro and Pulaski County.

Identifying the Structural Risk This project began with a serious concern: the homeowner’s concrete back patio, which supported two weight-bearing columns for the roof awning, had begun cracking and settling. As the concrete shifted, the columns started pulling away from the home—creating a legitimate risk that the structure could break loose from the house. During inspection, the issue was confirmed as early-stage settlement affecting the patio slab, along with cracking that threatened both stability and long-term safety. Stabilizing the Patio With Proven Concrete Repair Methods To correct the settlement and restore structural integrity, the team used precision polyurethane injections to lift and stabilize the patio slab. This method filled voids beneath the surface and returned the slab to a secure, level position. Small cracks across the surface were then permanently sealed with NexusPro®, a durable joint and crack sealant designed to withstand weather and movement. During the visit, the homeowner also discussed a three-part repair option for their driveway to address future concerns. Why These Repair Techniques Matter Polyurethane lifting and NexusPro® sealing provided a long-lasting solution that protected the home from further structural shifting. These advanced methods stopped the columns from pulling on the house, prevented additional cracking, and ensured that the patio could once again support the overhead awning safely. By choosing these modern repair technologies, the homeowner protected both the safety and value of their property. Protect Your Home From Concrete Settlement If you’ve noticed cracking, sinking, or shifting concrete around your home, don’t wait for the damage to escalate. Contact Redeemers Group today for a professional evaluation and reliable, long-term repair solutions.

Linda N. of Alexander, AR called us out with very specific expectations and a clear understanding of what she wanted—and what she didn’t. Though she originally received a broader proposal, she ultimately chose a scaled-back project focused solely on structural stabilization under her existing CleanSpace system. Our task: install eight SmartJacks and 20 feet of supplemental beam to support critical load-bearing areas, while carefully preserving and restoring the vapor barrier. Four SmartJacks, along with the new beam, were placed under the middle wall where the access door leads into the taller portion of the crawlspace. The remaining four jacks were installed under the main beam in the basement area, where crawlspace height ranges between one and three feet. All components were custom-fitted to these tight conditions. The CleanSpace was already installed throughout, so we carefully cut it where necessary to place our jacks, then folded it back and sealed it cleanly with tape—ensuring the vapor barrier remained intact and visually neat. Linda had previously asked that we also touch up a few minor loose areas in the existing CleanSpace as part of the project. We honored that request at no extra cost, using a little extra labor and tape to reinforce the small sections in question. While detail-oriented and demanding, Linda was cooperative throughout—and in the end, she received the exact structural support she needed, without compromising the integrity of her existing encapsulation system. Need to reinforce your crawlspace without tearing up your vapor barrier? Call us today for precise, professional SmartJack installation tailored to your home’s unique structure and needs.

Linda N. of Alexander, AR, needed focused crawl space stabilization to address structural concerns beneath her home. Over time, sections of the floor system had begun to sag due to weakened beams and joists, creating uneven floors and reducing overall stability. The crawl space was already protected by a CleanSpace® encapsulation system, which kept moisture under control, but the underlying structure required reinforcement to prevent further settlement. Without timely foundation repair services in Alexander, Arkansas, the sagging could have worsened, leading to more expensive repairs down the road. Our solution included installing eight SmartJacks® and 20 feet of supplemental beam to provide permanent support where it was needed most. Four adjustable crawl space support jacks, paired with the supplemental beam, were placed under the middle wall near the entrance to the tall crawl space. The other four stand-alone SmartJacks® were installed along the main beam in the lower crawl space. Ranging from 1 to 3 feet in height, these high-capacity supports can be tightened over time to maintain level floors. To complete the work without compromising the existing vapor barrier, we carefully cut the CleanSpace® liner, installed the supports, then folded and taped the liner back into place. As part of the agreement, we also repaired a few small spots in the vapor barrier at no additional charge. By combining SmartJack® installation with supplemental beam reinforcement, this project restored stability to the home’s floor joists while preserving the effectiveness of the existing vapor barrier system. The adjustable nature of the SmartJacks® ensures long-term performance, and the seamless integration with CleanSpace® means the crawl space remains protected from moisture and humidity. This targeted repair gave the homeowner a permanent crawl space support solution without the need for a full-scale renovation. If you have uneven floors, sagging beams, or soft spots above your crawl space, contact us today for a free inspection. Our expert team specializes in crawl space repair in Alexander, AR, using proven SmartJack® systems that deliver lasting structural stability and protect your home’s value.

When Tyler T. of Mountain Home, AR began noticing his kitchen and washroom floors starting to sag just a year after moving in, he knew something wasn’t right. The early signs of floor settlement pointed to underlying support issues in the crawl space. After a thorough inspection, we found the insulation was deteriorating and kitchen wiring was improperly supporting it—clear indicators that moisture and structural weaknesses were at play beneath the home. To permanently stabilize the flooring, we installed six SmartJack support posts beneath three 10-foot supplemental steel beams, reinforcing the sagging areas of the subfloor. Our team removed all compromised insulation and cleared away the unsupported wiring to ensure a safe and functional crawl space environment. Once the structural repairs were complete, we applied 2,020 square feet of LumberKote, a powerful moisture barrier coating designed to reduce the wood’s water content and prevent further rot or decay. Although full crawl space encapsulation was discussed as the ideal long-term solution, the homeowner opted to begin with LumberKote due to a recently installed HVAC system that would require removal for encapsulation. This initial step will significantly improve the crawl space conditions and preserve the structural integrity of the home. If you're seeing signs of sinking floors or moisture issues, contact us today for a free inspection and customized solution to protect your home from the ground up.

Geannie and Stan E., Nashville residents, cherish their lake house in Mountain Home, Arkansas—originally built by Geannie’s father, a federal judge appointed by President Gerald Ford. This historic family home holds deep sentimental value, but it developed serious foundation settlement on the garage side over the years. In 2004, a contractor installed piers along the interior back wall when the garage floor was still dirt, but the solution failed. Now, the garage corner has sunk further, creating a 2-inch foundation drop over a 22-foot span from front to back. Without professional intervention, this uneven garage floor could lead to more severe structural damage and reduce the home’s long-term stability. To permanently address the issue, we recommended installing eight steel push piers along the side and back of the settling garage corner. These hydraulic piers anchor into stable load-bearing soil, allowing us to lift and stabilize the structure. To ensure solid soil contact and fill voids caused by settlement, we added PolyLevel® soil stabilization to the plan. This lightweight, high-strength polyurethane foam injection provides lasting backfill support and prevents further sinking. The homeowners’ trusted contractor, Jerome, will remove and re-pour the sidewalk around the repair zone after our work is complete. Because a formed concrete wall at the base of the CMU wall wasn’t attached to the home’s footer, we’ll carefully jackhammer into it to secure pier brackets—ensuring maximum load transfer and stability. By combining push pier foundation repair with PolyLevel® injection, this Mountain Home project delivers a permanent foundation stabilization solution designed to protect a property rich with history. The plan also includes custom access covers for future maintenance, giving the homeowners peace of mind. This approach preserves both the home’s structural integrity and its sentimental value, ensuring that this cherished lake house remains a safe, stable, and beautiful retreat for generations to come. If your home shows signs of settlement—whether it’s a historic property, a lake house, or a primary residence—contact us today for a free inspection. Our expert foundation repair services in Mountain Home, AR use proven piering and soil stabilization methods to protect your home and your investment.

A cracked, settling driveway was stabilized, lifted, and protected using PolyLevel® and NexusPro®, delivering long-term safety and durability. Problem: Worsening Cracks and Dangerous Settlement Patrick A. of Mountain Home, AR—a retired Vietnam veteran—had watched his driveway deteriorate steadily over his eight years in the home. Several large cracks had spread across multiple sections, and a few areas had begun to settle by nearly an inch. The damage created uneven surfaces and trip hazards, leaving Patrick concerned that the driveway was quickly reaching a point where replacement might be the only option. A professional inspection confirmed three areas of settlement along with extensive cracking, but also revealed that the structure was still fully salvageable with the right repair approach. Solution: Precision Lifting With PolyLevel® and Full Crack Protection With NexusPro® To permanently correct the sinking slabs, our team used PolyLevel®, an advanced expanding foam engineered to lift and stabilize concrete with pinpoint accuracy. One major settlement point was located in the center of the driveway, where a cracked slab had dropped along a joint; this section was carefully lifted back into alignment. Another area—at the top left slab near the front porch—had dropped low enough to create a tripping hazard. This slab was also raised and leveled, restoring safe access to the home. After the slabs were stabilized, every crack and joint throughout the driveway was sealed using NexusPro®, a UV-resistant, long-lasting sealant designed to prevent future water intrusion and protect against further movement. Why These Methods Matter: Long-Term Stability, Safety, and Savings By addressing both the structural settlement and the widespread cracking, this project extended the driveway’s lifespan significantly and prevented the escalating damage that often leads to full concrete replacement. PolyLevel® provided a durable, fast-curing lift that won’t wash out or degrade, while NexusPro® created a protective, flexible barrier to stop water infiltration—the leading cause of slab shifting. Together, these proven solutions restored safety, improved curb appeal, and delivered the peace of mind the homeowner needed. Patrick was thrilled with the results. If you’re seeing cracks, sinking slabs, or uneven concrete around your home, don’t wait for the problem to get worse. Contact Redeemers Group today for a professional inspection and a permanent, cost-effective solution.

Major foundation instability caused structural stress throughout the home. Reinforcement with a custom SmartJack system, new support beams, and protective crawl space treatments restored stability and long-term strength. Severe Foundation Settlement & Structural Weakness Identified This single-family home was experiencing significant foundation settlement that led to uneven floors, cracking or bowing walls, and doors and windows that no longer functioned correctly. Inspection revealed major failures within the crawl space, including a weakening main beam and inadequate support throughout. Even without water intrusion, shifting soil and deteriorating supports had compromised the home’s stability, making immediate structural repair essential. Engineered SmartJack System Installed to Re-Establish Support A full SmartJack support system was designed and installed to correct these issues. During installation, several SmartJacks were strategically repositioned to maximize load-bearing performance. Four units were placed along the front wall with 20 feet of beam to stabilize that section. Two more were installed under the front door with 9 feet of beam, and another two were placed beneath the fireplace using 5-foot beams to reinforce heavy load areas. An additional four standalone SmartJacks were added along the failing main beam to replace compromised supports. LumberKote was applied to accessible crawl space areas to protect structural wood and extend long-term durability. Long-Term Strength Through Advanced Foundation Repair Methods These repairs delivered immediate stabilization and long-term protection against future settling. The adjustable SmartJack system allows for precise corrections over time, while the new support beams distribute structural loads evenly across the crawl space. LumberKote provides critical safeguarding against moisture-related damage, helping preserve the home’s framing for years to come. Together, these advanced methods restored the home’s level floors, structural alignment, and overall safety. Protect Your Home With Proven Foundation Solutions If you’re seeing sagging floors, wall cracks, or doors that no longer open correctly, don’t wait. Schedule a foundation inspection today to prevent small issues from becoming major structural damage.

Caroline F. noticed the steps to her home were extremely uneven. She knew that this issue needed to be corrected and decided to give Redeemers Group a call. In order to resolve this issue, we installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We were able to lift and level the stairs and give resolve Caroline's issue. 

Ben K. had noticed cracked foundation and doors and windows that were not closing. Ben tried to search for solutions to this problem, but nothing seemed to work. Redeemers Group was more than happy to help him and his family. To solve their foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. Now, Ben will be able to enjoy his home knowing that his foundation issues are repaired.