Job Stories

Timothy G. of Columbus, MS is deeply invested—both financially and personally—in restoring a foreclosed property once occupied by a family member. With $50,000 of his retirement savings already committed, Timothy’s goal is to bring the home up to livable standards and rent it out to begin seeing a return. The house, which sits next to his aunt’s, was in severely compromised condition, especially throughout the front section where structural damage in the crawlspace had rendered parts of the home unsafe and inaccessible. The issues were extensive. The crawlspace along the front of the house was less than a foot deep, sloped forward due to rotting framework, and sat below grade—creating a perfect storm for moisture and wood deterioration. The back half of the home had seen some improvements, with newer framing in the bedrooms, a hallway closet, and one of the bathrooms. However, the guest bathroom and the entire front portion of the house were beyond saving. With flooring collapsed into an already shallow crawlspace, a full front-end reframe was the only viable solution. Due to limited access, an internal inspection of that area wasn't possible, but the signs of failure were clear and urgent. Timothy also expressed interest in having the area slightly graded once the floors are removed and reframed. While some assumptions were made based on floor leveling during reconstruction, grading may still be possible during demolition. In addition to structural repairs, he plans to move forward with full crawlspace encapsulation to preserve the new materials and prevent future moisture issues. With a clear vision for the property—including renovations to a trailer in the back—Timothy is on track to revitalize this neglected home and generate reliable rental income. Got a fixer-upper with hidden crawlspace issues? Let us help you restore it right. Contact us for expert structural repair and encapsulation solutions that protect your investment from the ground up.

Location: Columbus, MississippiProject Type: Basement WaterproofingService Installed: 2-Stage Waterproofing System with WaterGuard™ The Problem: Rainwater Seepage in an Underground Storage Closet Metcalf W., a recent Air Force transfer from Virginia, moved into a home in Columbus, MS and quickly faced a persistent issue: a 6x10 storage closet under the carport was taking on water every time it rained. The closet sits below grade on two sides, and the back wall showed signs of previous patchwork attempts—none of which had successfully resolved the water intrusion. This made the space unusable for storage and posed risks due to the presence of two electrical outlets, along with potential concerns about mold and long-term structural damage. The Cause: Downspout Drainage and Subsurface Saturation The homeowner suspected that a gutter downspout at the front of the house was contributing to the problem. He believed the piping used may have been perforated or damaged, allowing rainwater to drain directly into the soil and collect against the foundation wall. A simple hose test confirmed the suspicion: when water was directed into the downspout, it soon appeared inside the storage closet. This pointed to improper exterior drainage leading to hydrostatic pressure against the below-grade walls. The Solution: 2-Stage Waterproofing System with WaterGuard™ To address the issue effectively, we installed a 2-Stage Basement Waterproofing System featuring WaterGuard™, a trusted internal drainage system designed to intercept and redirect groundwater before it enters the space. The installation involved a three-part concrete pour to ensure proper coverage and sealing around the exposed base block. While the primary leak was along the back wall, we extended protection to the adjacent below-grade wall to prevent future problems. This solution now ensures the closet remains dry, functional, and protected from future water intrusion. Why This Method Matters Rather than relying on surface-level repairs, this project demonstrates the value of diagnosing and correcting the root cause of moisture problems. WaterGuard™ offers a permanent interior solution, especially effective in below-grade spaces like storage closets, basements, and crawl spaces. By combining proper drainage strategy with proven waterproofing systems, homeowners can enjoy peace of mind and regain use of valuable space in their home. Project Highlights Home location: Columbus, MS Problem: Water intrusion in a below-grade storage closet Cause: Faulty or perforated gutter downspout draining toward foundation Solution: Interior WaterGuard™ system with 3-part concrete pour Preventative measures: Covered all below-grade walls, not just the leaking area Schedule Your Free Waterproofing Estimate in Columbus, MS If you're dealing with recurring water issues in your basement, crawl space, or utility closets, don't wait for the damage to worsen. Our team at Redeemers Group specializes in waterproofing solutions tailored to the unique soil and weather conditions of Mississippi homes. Contact us today to schedule your free inspection and consultation.

The Basement Water Problem in Columbus, MS Justin and Savannah H. of Columbus, MS, discovered severe basement water intrusion after a heavy rainstorm flooded their walkout-style basement. Their 1970s home, located near Columbus Air Force Base, had seemed dry when they first moved in, but recent storms left the basement filled with water. With two bedrooms, a bathroom, laundry room, and garage at risk—and the property now on the market—they needed a permanent wet basement repair solution to protect the home’s value and prevent future flooding. Expert Installation with WaterGuard & Sump Pump Protection After inspection, our team recommended a full perimeter drainage system. The homeowners chose the WaterGuard® Interior Drainage System for a cost-effective and less invasive option compared to a two-stage system. The installation included: 78 feet of WaterGuard® to protect bedrooms, laundry, bathroom, and garage A sump pump system with discharge line placed at the garage corner Added protection using the IceGuard® Discharge Line System for year-round reliability Careful flooring removal to access sub-slab areas A soft transition and pitched drainage under a step-down slab in the garage Though the project required crossing under multiple walls, the basement drainage system was successfully installed with minimal disruption. Permanent Basement Waterproofing Benefits By selecting WaterGuard and a sump system, Justin and Savannah not only solved their wet basement problem but also increased their home’s resale value. The minimally invasive installation safeguarded their foundation and living spaces while avoiding unnecessary wall solutions, since drywall had remained dry. Future buyers now have peace of mind knowing the home is protected with Redeemers Group’s proven basement waterproofing products. Savannah’s satisfaction was clear—she even celebrated with a selfie alongside our crew. Don’t wait until the next storm damages your home. Schedule your free basement waterproofing inspection in Columbus, MS today and discover how Redeemers Group can keep your basement dry for good.

In the midst of remodeling his home, Derek F. noticed that the floor was sagging towards the supplemental beam. The stairs were also slopping in the same direction. Derek gave Redeemers Group a call and were more than happy to help him with this issue. We were able to lift and stabilize the floors using our SmartJack® system. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. Because of its design, the SmartJack® can be adjusted over time to provide additional straightening and leveling action if necessary. The SmartJack® is also compatible with a crawl space vapor barrier system, allowing you to address crawl space mold and humidity issues while repairing your structural issue. This system was able to stabilize Derek's issue and allowed him to continue remodeling his beautiful home. 

A commercial apartment complex was facing significant losses due to severe water intrusion that rendered several units un-rentable. The persistent moisture issues not only stalled vital repair work but also threatened the structural integrity of the buildings. With tenants unable to move in and income on hold, the property management team needed a reliable waterproofing solution to resolve the problem quickly and permanently. To tackle the issue, our team installed WaterGuard® drainage systems and BrightWall® panels in critical areas of both the main and back buildings. In the main structure, we worked through the bottom three apartments, where interior walls were already stripped to the studs, making installation efficient and minimally invasive. WaterGuard was placed along the front and right walls, channeling water directly to a newly installed sump pump located in the utility closet, which then discharged water safely outside. The back building received a similar system along the back wall, also featuring a dedicated sump pump system that ensures long-term protection against water damage. With these advanced waterproofing systems in place, the property owners are now able to proceed with interior renovations, confident that water intrusion is no longer a threat. The units are on track to be rented out again, restoring critical revenue flow. If your commercial property is suffering from water damage or uninhabitable conditions, contact us today for a tailored waterproofing solution that delivers results.

James N. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered James and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SumerSump® sump pump and the CleanSpace®   System. Both of these systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.

Richard F. noticed that there were cracks in his home. He knew that this was a foundation issue and gave Redeemers Group a call. We were able to offer Richard an effective solution to this issue. To solve the foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. We also installed the PolyLevel® system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away.

Dale S. had started noticing that mold was forming inside his home. They were sure that this mold and the pests were coming from their wet crawl space. The crawl space also needed a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of their solution included the installation of a SaniDry Sedona dehumidifier. It easily fits in small crawl spaces yet has a powerful blower to effectively dry large crawl spaces. As a high-efficiency ENERGY STAR® certified dehumidifier, the Sedona removes more moisture (100 pints per day) for less electricity cost than conventional models. There’s no doubt that Dale S. can now enjoy a dry, healthy basement and crawl space. Redeemers Group is pleased that we could solve Dale’s crawl space problems in Atoka, TN!

Foundation Settlement in Atoka, TN Caused Cracking and Floor Sagging In 2016, Carmen D. of Atoka, Tennessee, noticed serious signs of foundation settlement in her home. Cracks had begun to form in the drywall, and the floors were uneven in the back right corner. Though she couldn’t move forward with repairs at the time, the issue persisted over the years. As she prepared for major home improvements, including remodeling and roofing, Carmen knew she needed to address the foundation first. Our inspection revealed renewed settlement at the same corner and additional sagging beneath the kitchen, hallway, and bathroom—clear indicators of ongoing structural stress. Professional Foundation Repair Using Piers and SmartJack Support Systems Our inspection identified that the main beam running through the center of the home had begun to sag over failing piers. To correct this, Redeemers Group installed a series of foundation piers along the back right corner of the home to stabilize and gently lift the settled area. Under the central beam, we added SmartJack crawl space supports—adjustable steel columns engineered to transfer the load to stable soil layers. This system relieved pressure from the weakened piers and restored structural balance throughout the home. Carmen selected this targeted foundation repair solution for both effectiveness and cost efficiency. Long-Term Results from Proven Foundation Stabilization Methods By combining piering and SmartJack technology, our team reinforced the home’s weakest points and lifted key areas back to their original position. These foundation stabilization methods not only corrected visible settlement but also prevented future structural movement that could compromise walls, floors, and plumbing lines. Addressing foundation issues before remodeling protected Carmen’s investment and extended her home’s lifespan for years to come. If you live in Atoka or the greater Memphis area and notice cracks in your walls, uneven floors, or sticking doors, don’t wait until repairs become more costly. Contact Redeemers Group today for a free foundation inspection and learn how our SmartJack and pier systems can permanently stabilize your home.

We were called out to this Eads, Tennessee home that is being prepped to be put on the market. The realtor had told the homeowner that the sunken driveway was going to be a big detractor for interested buyers that would perceive that the entire circle driveway would have to be replaced. She estimated that buyers would devalue the home as much as $10,000 because of it. Therefore, it was a no brainer for the homeowner to have us lift the parts of the driveway that had sunken down.  There were multiple places that the driveway was sinking significantly. One challenge with this drive was the decorative brick spacers between each concrete slab. Our team leader was able to bring the concrete slabs back to level as shown in the photos. The homeowner did not ask us to level the decorative brick spacers. Concrete lifting is meant for concrete only, and not decorative brick. Interestingly enough, some areas of the brick also achieved lift back to level. The homeowner planned to remove the brick, pressure wash it, pack dirt down under it, and relay the brick to be level with the restored driveway. (This is why the decorative brick appears to be still sunken down in the photos).