Job Stories

When these Shae and Andrew C. of Searcy, AR invested in their property, they expected long-term stability and peace of mind. However, after six years of ownership, they noticed their pool deck had begun settling in multiple areas, raising concerns about both safety and property value. The most significant issue had developed where two six-foot brick columns were causing the slab to sink, putting stress on the surrounding structure. Recognizing the potential risks of further movement, they sought a professional solution to restore stability and prevent additional damage. To address these structural concerns, our team installed helical piers to support and tip the brick columns back toward the wall, helping to reestablish their proper alignment. Additionally, we reinforced the bottom of the slab with angle iron for enhanced durability. The foundation was lifted and leveled to restore a uniform surface, and permanently stabilized to prevent further movement. A small section of fencing was temporarily removed for accessibility, though this process was quick and straightforward. Beyond structural repairs, we ensured long-term protection by applying a high-performance three-part Concrete Protection System. This included sealing all joints and cracks, as well as securing the pool coping to prevent water infiltration and further shifting. By reinforcing these key areas, this repair project not only restored the integrity of the pool deck but also safeguarded the homeowner’s investment for years to come. With expert techniques and durable materials, we provided lasting peace of mind and a solution that enhanced both safety and property value.

Barry G. of Searcy, AR contacted us after purchasing a home with a pool that had seen better days. The pool itself wasn’t a major factor in his decision to buy, and he initially debated whether to repair the surrounding concrete deck or fill the pool in entirely. Our initial inspection revealed widespread settlement around the pool deck, with the worst settling on the East side near the home. Barry’s biggest concern, however, was at the South end of the deck—where a diving board once stood. While the concrete surface had minimal cracking for its size, the uneven sections posed safety issues and detracted from the yard’s appearance. After taking time to consider his options, Barry reached out months later for a second inspection and updated proposal. We found that the condition had remained stable, with no new signs of movement or cracking. Confident in the long-term value of a proper repair, Barry decided to invest in restoring the pool deck and opted for our full-service solution. Our team completed the project using our proven 3-Part Concrete Protection System: PolyLevel™ to lift and level the settled slabs, NexusPro™ to seal joints and prevent future water intrusion, and SealantPro™ to protect the surface from moisture, stains, and UV damage. The result is a smooth, durable, and safe poolside space that enhances the beauty and usability of Barry’s backyard. Dealing with sunken or cracked pool deck concrete? Contact us today to schedule your inspection and see how our 3-Part CPS can restore your outdoor spaces!  

Tim B. of Searcy, AR contacted us with concerns about cracking and settling concrete near a critical area of his property—where underground electrical and telephone lines run alongside a culvert, approximately 40 feet from the end of his driveway. While the concrete hadn’t shifted dramatically yet, early signs of sinking and multiple cracked joints signaled a growing issue. Tim wanted to address the damage now to prevent future hazards and ensure full use of his five-year warranty. Our crew began by carefully backfilling the 40-foot section to provide stable support beneath the concrete. We then repaired and levelized three 18-foot-long joints in the affected area, using our two-part concrete repair system. This included precision lifting and stabilization followed by professional crack and joint sealing. Throughout the job, we remained mindful of the nearby utility lines to ensure a safe, non-invasive process. Tim later reached out to expand the scope, requesting additional crack repairs to ensure a consistent, long-lasting finish. The result was a safer, smoother driveway entrance—restored without the need for major demolition. Tim now has peace of mind knowing that the repaired section is stabilized, protected, and backed by a five-year warranty. He’s also planning to address the remainder of his driveway in the future, knowing he can count on our team for long-term concrete protection. Notice cracking or sinking in your driveway? Don’t wait for it to get worse. Call Redeemers Group today to schedule a free inspection and protect your concrete with our proven repair systems and industry-leading warranties.

Frank W. had noticed that the foundation of his home was unstable. The crack on the outside of his home continued to grow. He hired other contractors over the years, but the foundation issue would not go away. Frank decided to give Redeemers Group a call to help with this issue. The first task that was completed was to install piers to support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position.

Problem: Years of Wear and Structural Damage to the Driveway After six years of home improvement projects, the homeowner in Batesville, Arkansas, turned his attention to his heavily damaged driveway. The concrete had developed extensive four-inch cracks running through the center and spreading outward, creating both visual and structural issues. These deep fractures not only affected the driveway’s appearance but also threatened its long-term stability, making it a clear priority before tackling other planned home improvements like crawl space encapsulation and lintel repair. Solution: Professional Repair and Resurfacing with a 3-Part Concrete Protection System Our team implemented a comprehensive 3-Part Concrete Protection System to repair, resurface, and reinforce the driveway. Each step was designed to restore structural integrity, prevent further cracking, and improve surface appearance. The repair process included sealing and stabilizing the damaged sections, resurfacing the concrete for a smooth, uniform finish, and applying a protective coating to guard against future wear and moisture intrusion. This method not only repaired the visible damage but also created a lasting foundation built to withstand years of use and environmental stress. Results: Long-Lasting Protection and a Satisfied Homeowner The transformation was remarkable. The formerly cracked, uneven surface was restored to a clean, durable finish that greatly enhanced the home’s curb appeal. The homeowner and his wife were thrilled with the results, noting how much better the property looked after the installation. The 3-Part Concrete Protection System proved its value—delivering strength, longevity, and peace of mind. Ready to restore your driveway?Don’t wait until small cracks turn into costly repairs. Contact Redeemers Group today to learn how our Concrete Protection and Resurfacing Systems can give your driveway—and your home—the lasting protection it deserves.

Foundation Failure in a New Addition Bobby H. of Batesville, Arkansas contacted us after discovering significant cracks forming across the concrete slab of a recently poured home addition. Although the main home showed no settlement, the new add-on—which served as both an office and a safe room—had begun to sink, dropping roughly 2.5 inches along its west side. Cracks appeared 14 feet from the northwest corner and 20 feet from the southwest corner, clear indicators that the additional weight of the safe room had overwhelmed the lightly supported slab. Left unaddressed, this failing foundation would have continued to worsen, threatening the structure, usability, and overall property value. Precision Piering Solution to Halt Settlement After a detailed inspection, we recommended full structural protection using a piering system designed to stabilize and support the entire addition. The homeowner selected an economical and effective configuration of 11 piers: three along the north side, four on the west side, and four on the south side. Despite obstructions such as an AC unit and fencing, our team planned around them without requiring removal of the HVAC system, and the homeowner arranged for a portion of the fence to be taken down. Access challenges along the backside required careful excavation, with three locations reaching depths over six feet. Every pier was properly installed and pressurized to 5,000 psi to ensure long-term load support. Why Proper Foundation Methods Matter Although lift could not be achieved due to soil conditions and the depth of settlement, the pier system permanently stabilized the structure and prevented further sinking. This project illustrates why engineered foundation support—installed with correct pressure, depth, and placement—is essential for heavy additions such as safe rooms. By addressing the problem early and using proven stabilization methods, the homeowner protected their property’s value, ensured safety, and restored confidence in the structural performance of their new space. Protect Your Home From Foundation Problems If you’re seeing cracks, uneven floors, or signs of settlement in your addition or slab, don’t wait. Contact us today for a professional inspection and a customized stabilization plan that safeguards your home and investment.

Joseph B. of Cave City, AR reached out after noticing that a corner of his shop had begun to noticeably sink. The affected area measured roughly 10x10 feet and was starting to show signs of settlement that could worsen over time. While the back half of the building also displayed minor settling, Joseph decided to focus solely on repairing the corner that posed the most immediate concern. To address the issue, we used our trusted PolyLevel system to lift and re-level the sunken section. This expanding foam solution allowed us to stabilize the slab without extensive disruption to the rest of the structure. Once the lift was complete, we sealed all visible cracks and joints in the area using NexusPro, a flexible, long-lasting sealant that protects against water infiltration and future shifting. This targeted approach gave Joseph a practical, cost-effective fix that addressed the immediate structural concern without unnecessary repairs. His shop corner is now stable and protected—ready for continued use without the fear of further settlement. Have a corner or section of concrete that’s sinking? Contact us today for a focused, non-invasive solution that gets the job done right—quickly and effectively.

Chiquita H. was in the middle of remodeling her home when she noticed that the crawlspace was dirty and moist. She knew that she could not continue remodeling until the crawlspace was dry. Chiquita decided to give Redeemers Group a call and were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Chiquita and her family while they remodeled their home.

  Peggy, a kind and resilient homeowner undergoing regular dialysis treatments, had been facing recurring mold issues in her home. The source of the problem was persistent moisture in the crawlspace, which had been made worse by her use of window units instead of a central HVAC system. This ongoing issue not only affected the air quality in her home but also posed health concerns, especially given her medical condition. To solve the problem, we recommended and sold a complete LumberKote system—an advanced moisture barrier solution designed to stop further dampness from affecting the crawlspace. We clearly communicated to Peggy, and noted in the contract, that she may still benefit from using DampRid pouches as an additional moisture control measure due to the limitations of her cooling setup. The project required some light demolition, including the removal of metal sheeting to access the crawlspace, which production will handle since specialized tools were needed. We made sure to accommodate Peggy’s dialysis schedule by planning the work for non-treatment days, ensuring minimal disruption to her health routine. With LumberKote in place, Peggy can enjoy peace of mind knowing her home is protected from future moisture buildup and mold growth.   If you're noticing signs of mold or moisture in your home, don’t wait. Contact us today to learn how our proven LumberKote system can protect your crawlspace and improve your indoor air quality—for good.

Why Was This Driveway Cracking and Settling? Homeowner Yvonne W. of Imboden, AR had a driveway in front of her detached garage that showed significant settlement and cracking. Over time, shifting soils beneath concrete slabs can create uneven surfaces, cracked joints, and dangerous trip hazards. In this case, the driveway slabs had separated, creating both functional and curb appeal concerns. Yvonne wanted her driveway restored to a safe, even surface with long-term protection against further damage. How Was the Driveway Lifted and Repaired? Our team used PolyLevel® foam injection to carefully lift and stabilize the sunken driveway slabs. This advanced method fills voids beneath the concrete with lightweight, high-density foam that provides durable support without adding extra soil weight. Once the slabs were raised, we repaired all cracks and sealed the joints with NexusPro® joint sealant. This included repairing the carport joint and the driveway joints next to the house, preventing future water intrusion and erosion. While the section along the garage could not be perfectly leveled due to existing conditions, the two main slabs were lifted evenly and stabilized for long-term performance. Why Do PolyLevel® and NexusPro® Provide Better Results? By lifting and stabilizing the slabs with PolyLevel®, Yvonne avoided the mess, downtime, and short lifespan of traditional mudjacking or full concrete replacement. PolyLevel® cures quickly, is waterproof, and provides long-lasting support for heavy vehicle traffic. Meanwhile, NexusPro® joint sealant offers UV resistance, flexibility, and durability that standard caulks can’t match. The combination of these two methods ensured the driveway was safer, more attractive, and better protected against future settlement. Yvonne was very happy with the results and appreciated having a smooth, stable surface again. If your driveway is sinking, cracking, or separating from your garage or carport, don’t wait until it worsens. Contact us today for a free driveway inspection in Imboden, Jonesboro, Paragould, and surrounding Arkansas areas. Let us restore your concrete with proven solutions like PolyLevel® foam injection and NexusPro® sealant.