Job Stories

Don't let this happen to you! When this homeowner first noticed some sagging in his bathroom floors, he sadly chose to ignore it. Eventually, he saw the floor starting to peel away from the wall! When he finally called for help, Redeemers Group rushed over and completed a thorough inspection. Because the moisture levels in the crawl space were too high, the water in the air had caused rotting and mold growth in the crawl space, leading to unsalvageable joists beneath the bathroom floor. To repair the damage, Redeemers Group completed the removal and complete replacement of the wooden joists holding up the bathroom and replaced the subfloors and 5 (!) main beams to make sure this customer's bathroom was going to stand firm for years to come.   Finally, we coated the wood in our LumberKote, a proprietary solution that keeps the lumber strong and unpenetrated by mold, mildew, water, or insects. Water in the air will also be kept under control by a dehumidifier and CleanSpace vapor barrier to fully protect the crawl space, and therefore, the entire home.

Richard F. noticed that there were cracks in his home. He knew that this was a foundation issue and gave Redeemers Group a call. We were able to offer Richard an effective solution to this issue. To solve the foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. We also installed the PolyLevel® system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away.

Janna B. of Hernando, MS was having a few concrete issues. Her driveway was cracking and was not stable.  Janna planned to retire and move into her vacation home within the next few years, but first, she needed to be sure that the driveway problems were permanently solved.  Janna relied on Google to help find a reliable contractor to help her.  That’s where she discovered Redeemers Group. Janna was greeted by our Inspector Matt, who went out to Hernando to provide her with a thorough, no-cost inspection.  Matt showed her the problems and explained how his team could permanently solve them with concrete leveling and concrete repair options.  Janna was excited about the solution and scheduled the job. Concrete leveling and repair experts Jacob and Brennen were brought in to tackle the problem.  They injected PolyLevelTM under the concrete to stabilize and level it.  Then they repaired all the cracks with our NexusProTM Crack Repair System.  To fully protect from future damage, they sealed all the joints using NexusProTM Joint Sealant. Janna was thrilled with the results and Redeemers Group was thrilled to have delivered the experience our customers deserve!  She can rest assured that her concrete issues are over she can have a stress-free retirement.

This customer knew that rain was a problem for her home, but until she asked Redeemers group, a local crawl space specialist, to come look, she did not know HOW much of a problem it really was.   The rainwater intrusion was very significant; it cause not only flooding in the crawl space, but also would lead to wood rot, which in turn was causing her floor joists, main beam and subfloor to fail.All hope was not lost, however. After our System Design Specialist diagnosed the problem, our Crawl Space team rolled out and install a sump pump, drainage system, and smart pipe to guard the crawl space against water getting into and staying in the crawl space. Then, we full encapsulated the crawl space, and installed a de-humidifier,  which meant we would stop moisture from getting into the air and rotting the wood in the crawl space!

Betty T. of Oxford, MS was frustrated with her concrete slab foundation issues.  Her home was only 2 years old when she began to experience foundation troubles.  Her home was built on uneven ground with tree roots and debris underneath the slab.  This meant failing soil, a settling foundation, a sunken room, and windows and doors that could not function.  The windows and doors were a major concern for Betty because of her daughter with special needs.  Betty needed reassurance that all doors and windows functioned properly in case of emergency. What’s worse?  She trusted another company to fix her foundation issues and this work, which was guaranteed, failed.  When she tried to get the company to honor the guarantee, she discovered that they are now out of business.  Luckily, she found Redeemers Group. Ryan, one of our Inspectors, went to visit Betty with two things in mind. First, he wanted to fully and permanently resolve her foundation issues and give Betty the peace of mind she deserved.  Next, he wanted to redefine Betty’s experience while dealing with a contractor and show her that honesty, integrity, and compassion still exist in our business.  After Ryan walked her through the solution and all processes involved, Betty agreed with the findings, and the work was set to begin. It was now up to Chet and his crew, who were tasked with handling this foundation project.  They installed our Push Pier system in order to stabilize the sinking room.  Not only was this the most effective solution, but it is also permanent.  Push Piers offer the much-needed stabilization without further disturbing the soil.  Along with the Push Piers, the crew used our PolyLevelTM system.  Injecting PolyLevelTM underneath the concrete works to fill voids and stabilize the foundation in places where piers cannot go.  PolyLevelTM was also used to level her concrete patio.   It is jobs like this that reinforce the Redeemers Group mission: to redefine.  Betty was let down by a few poor contractors who did subpar work and left her frightened about the well-being of her daughter.  We are proud to have been there for Betty and to make sure that her home is safe, and her foundation is secure.

Mark D. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Mark and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SumerSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Mark D. enjoy a dry, healthy crawl space. Redeemers Group is pleased that we could solve Mark's crawl space problems in Senatobia, MS. 

In the midst of remodeling his home, Derek F. noticed that the floor was sagging towards the supplemental beam. The stairs were also slopping in the same direction. Derek gave Redeemers Group a call and were more than happy to help him with this issue. We were able to lift and stabilize the floors using our SmartJack® system. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. Because of its design, the SmartJack® can be adjusted over time to provide additional straightening and leveling action if necessary. The SmartJack® is also compatible with a crawl space vapor barrier system, allowing you to address crawl space mold and humidity issues while repairing your structural issue. This system was able to stabilize Derek's issue and allowed him to continue remodeling his beautiful home. 

Mr. Larry J. of Wynne, AR was very concerned about his home.  His floors were bouncy, and he was noticing damp spots in some areas.  Being up in age, Mr. Larry was worried about the dangers associated with a failing floor, moisture damage, and crawlspace stability.  After seeing a Redeemers Group commercial on TV, he decided to give us a call.  That turned out to be the best decision he could have made. Inspector Antonio traveled to Wynne to see what he could do to help Mr. Larry.  Upon thorough inspection, he discovered that the problem was much worse than Mr. Larry had suspected.  Prolonged moisture had caused his crawlspace substantial damage.  His subfloor was rotted and there were rotted and broken joists.  Antonio explained to Mr. Larry that his problems were extensive, but Redeemers Group had the knowledge and resources to provide a permanent solution.  Mr. Larry readily agreed and scheduled the work to begin. The first item to be addressed was Mr. Larry’s subfloor and damaged Joists.  Eugene and his crew carefully removed and replaced all rotted and damaged wood in the crawlspace.  Next, they tackled the stability issues.  After installing a supplemental beam, the crew installed our SmartJackTM System to permanently stabilize the joists.  Now that everything was structurally sound, it was time to address the moisture problems. Eugene and crew installed a SmartSumpTM to ensure that standing water would no longer be an issue.  Next, the CleanSpaceTM System was added to stop water vapor from permeating the walls and drain wall leaks.  This included CleanSpaceTM Vent Covers and an EverLastTM Door.  Finally, a Multi-Area Dehumidifier was added to control humidity in the crawlspace, protecting against future structural damage, pests, and mold. Mr. Larry is glad he called Redeemers Group.  He can be certain that his issues were solved permanently, the right way.  His home is safe again and we at Redeemers Group are happy to have given Mr. Larry a remarkable experience and the peace of mind he deserves.  

Randy W. and his family had noticed that mold was appearing on the floors of their home. The source of this moisture and mold was a damp crawl space. Randy gave Redeemers Group a call and we were more than happy to help with this crawl space issue. To resolve this issue, the team at Redeemers Group installed the CleanSpace® System. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. Now that this has been installed, their crawl space is dry and will no longer hold moisture. We are happy that we could resolve this issue for Randy W. and his family.    

Trey B. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Trey and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SumerSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Trey B. enjoy a dry, healthy basement and crawl space. Redeemers Group is pleased that we could solve Trey’s crawl space problems in Bruce, MS.