Job Stories

The major components of the solution is to stabilize sagging floors by using the SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersize beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem. The SmartJack® system can help floor sagging.

Mold had been growing in the crawl space for some time before the homeowner caught on. She was tipped off by nasty smells and sinking floors; this meant that the humidity had gotten high enough in the crawl space that the wood had started to rot away! Luckily a local waterproofing and crawl space company, Redeemers Group, was able to come and take a look at her crawl space. The System Design Specialist braved the dark and dank foundation to find that, yes, the humidity was much higher than it should be, and the water content in the wood was much much too high. The wood had begun to rotm and she required some of it to be replaced and the crawl space needed to be encapsulated to make sure the newly replaced wood would not meet the same fate as it's predecessor. Redeemers group replaced the wood where needed, fogged the mold to kill any existing mold in the crawl space, and installed clean space to fully encapsulate the crawl space and make sure the humidity stayed under contrrol for decades to come!

Janice M. had noticed that the foundation of her home was unstable. The crack on the outside of her home continued to grow. She hired other contractors over the years, but the foundation issue would not go away. Janice decided to give Redeemers Group a call to help with this issue. The first task that was completed was to install piers to support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position.  Once this was completed; Janice's home was foundation problem free. We are thrilled that we could help Janice and her family.

AnnCorinne and Gilbert L. have called their Cleveland, MS home their own for over 20 years. When they attempted to sell it a year and a half ago, an inspection revealed rot in the crawlspace—a discovery that caused the sale to fall through. Determined to resolve the issue before making further renovations like new flooring, the couple prioritized structural repair to ensure their home would be safe, stable, and ready for future updates. During the inspection, parts of the crawlspace were inaccessible due to plumbing obstructions beneath the kitchen. However, it was evident that the rim band in that area, as well as beneath the master bathroom, was deteriorating. While the rest of the crawlspace remained in good shape with no major mold or wood damage, we recommended a focused repair: 24 feet of rim band replacement and joist sistering along the affected span. The plan was designed to correct existing damage while remaining flexible in case the full extent of joist reinforcement wasn't necessary. With careful planning, AnnCorinne and Gilbert were informed that their kitchen cabinets and bathtub would need to be removed to complete the job properly. By taking this proactive step, they are securing their home’s foundation and creating a safe, stable base for future remodeling. This repair marks the beginning of a thoughtful and well-structured home improvement journey. Facing Structural Issues? Start with a Crawlspace Inspection Today.Don’t let hidden damage derail your renovation plans. Contact us for a thorough evaluation and expert repair solutions—so you can move forward with confidence.

Murray L. and his family had noticed that the floor was sagging in their home. The home had never had issues like this before. Murray decided to call Redeemers Group to diagnose the issue. The major components of the solution is to stabilize sagging floors by using the SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersize beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem. The SmartJack® system can help floor sagging.

When William R. purchased his home in Indianola, MS in August 2024, he was already aware of potential foundation issues thanks to his home inspector’s warning about cracks in the drywall. Hoping the problem wouldn't worsen, William went ahead with drywall repairs shortly after moving in. Unfortunately, the cracks quickly reappeared—clear signs that the underlying settlement was active and ongoing. Concerned about the long-term stability of his home, he sought a lasting solution that would allow him to repair the drywall once and for all, without the fear of repeat damage. Upon inspection, our team discovered significant settlement affecting three key corners of the home—particularly the southeast corner, which had dropped up to 2.5 inches, and additional drops of about 1 inch at both the southwest and north corners. These shifts were typical of homes in the Mississippi Delta, where soft, unstable soils often lead to uneven settling. Based on the soil type and location, we recommended a comprehensive stabilization plan using helical piers at all three corners. William chose our most robust solution, which also included PolyLevel® backfill to fill any voids and reestablish soil support. While the gas meter and HVAC unit near the northeast corner posed minor obstacles, William arranged to have the HVAC system removed to ensure smooth installation. The transformation was dramatic. Before the project, the home was showing clear signs of distress: reopened cracks, uneven flooring, and long-term risk of structural damage. After the installation of helical piers and precise leveling, the foundation was stabilized across all affected areas. The home is now structurally secure and ready for cosmetic repairs with confidence that the damage won’t return. If you're seeing recurring drywall cracks or uneven floors, don’t just patch the symptoms—fix the foundation. Contact Redeemers Group today for a custom foundation evaluation backed by proven solutions.

Doug P. noticed that his crawl space was extremely damp. He also suspected that there may be mold. He decided to give Redeemers Group a call and got a free estimate with one of our specialists. They both discovered there was indeed mold forming in the crawl space. One of the main components of the crawl space solution included the installation of the SuperSump® sump pump and the CleanSpace®   System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We also installed SaniDry CX Air System to keep humidity low. The SaniDry Sedona offers giant performance in a small package. It's the world's most efficient, high-performance dehumidifier, without a bulky heat exchange core. The Sedona easily fits in small crawl spaces yet has a powerful blower to effectively dry large crawl spaces. Mold and mildew are common in crawl spaces, but the Sedona keeps the relative humidity below 55%, so mold won't stand a chance. As a high-efficiency ENERGY STAR® certified dehumidifier, the Sedona removes more moisture (100 pints per day) for less electricity cost than conventional models. Doug was relieved that his home's crawl space was now completely dry and mold-free. 

Paul. was having issues with a dirty crawl space at his home. He gave Redeemers Group a call and we were more than happy to help with this crawl space issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. Once this was completed; Paul’s crawl space was problem free. We are thrilled that we could help Paul and his family.  

Charlie D. is a Marine, former POW in Vietnam, and a former Police Lieutenant with a very decorated career of service. His foundation had settled, especially over the past couple of years, and he needed to get this home fixed, and the floors stabilized. Charlie’s family is dealing with some medical difficulties, so the last thing he and his wife need is the extra stress caused by their failing foundation.  At one point, Charlie had his foundation fixed by a "fly by night" contractor. That fix did not help, and he is not impressed with the work he's seen from our competitors. Charlie’s friend who is very particular (like he is) told him to call Redeemers Group as he was satisfied with our work. We were able to go in and use our interior slab piers to lift the foundation up 1.25 inches.  These are installed by cutting holes into the slab inside the home.  Then the piers are driven down into the soil until they reach load bearing strata, also referred to as bedrock.  Those piers are then attached to the foundation and pressurized.  This pushes the foundation up, lifting it back into position.  After that, we filled the voids caused by lifting the house with our PolyLevel concrete injection system. This will ensure permanent stabilization.  With this stressful issue behind them, Charlie and his wife can now spend their time and energy focusing on getting well. That is what they deserve. We thank Charlie for his decades of service and sacrifice and are sending thoughts, prayers, and positive energy to his family.  

Irene W. had started noticing that her home was not getting cool in the summer or warm enough in the winter. The crawl space also needed a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Irene have a dry, healthy crawl space. Redeemers Group is pleased that we could solve Irene’s crawl space problems in Marion, AR.