Job Stories

Cracked and Sinking Porch Created Safety and Insurance Concerns Homeowner Lawrence R. of Memphis, TN, noticed his front porch and walkway pulling away from the home’s foundation, leaving visible cracks and uneven sections of concrete. This separation not only looked concerning but also posed a safety hazard and potential structural risk. The issue was urgent—Lawrence’s home insurance company required the repair before approving his coverage.   Professional Concrete Repair with PolyLevel™ and NexusPro™ Our team inspected the property and determined that settling soil beneath the slab foundation was the main cause of the separation. To restore the porch’s integrity, we used PolyLevel™, a high-density polyurethane foam designed to lift and level sinking concrete without the mess or downtime of traditional replacement. Once the slabs were stabilized and leveled, NexusPro™ sealant was applied to fill and protect the cracks and joints, especially along the area nearest the door where separation was most severe.   Long-Lasting Results and Peace of Mind for the Homeowner This small but essential project restored both the function and appearance of Lawrence’s front entry. The PolyLevel™ lift provided a durable, precise correction, while NexusPro™ created a weatherproof, flexible seal that will move naturally with the concrete and prevent future cracking. With the repair completed, Lawrence can now secure his home insurance with confidence and enjoy a safer, more attractive entryway.   If you’re noticing cracks, uneven concrete, or separation near your home, don’t wait—contact Redeemers Group today for a professional inspection and long-lasting repair solution.

Krishun K. of Memphis, TN has lived in his house for 10 years.  He decided to do some remodeling but is doing the work home piece by piece to spread the cost over time.  He has big plans for the house like replacing windows and adding a garage in the back. He needs to bring things up to code but will be taking it a step at a time. He is adding a shower in the bathroom and wanted to make sure that the floors were level before adding it. Foundation repair specialist Leon went to the home to perform a thorough inspection.  He found this house to  have a basement and crawl space combo.  The area of concern is in the basement where the wall above was unsupported until the homeowner and his uncle placed supports.  Leon was able to diagnose the problem and design a permanent solution for Krishun. It was time for foundation settlement expert Cade and crew to get to work.  They used our SmartJacks™ crawl space support jacks to tackle this issue. 4 SmartJacks™ were used in total.  Paired with supplemental beams where needed, this system permanently stabilized the foundation in those areas.  Krishun can install his new shower without worry and continue to remodel his house to make it the home he always wanted.  

An old Midtown Memphis home has been rehabbed over the last year in order to become a SafeFamiles home starting this month. Towards the end of their rehabbing process, the home’s owner asked us to take a look at the settlement issues that were very apparent around and throughout the home. Upon inspection, we did find that quite a bit of work needed to be done to stabilize the home. Many of the typical signs of settlement could be found: the windows were pulling away from the brick, vertical, horizontal, and stairstep cracking was throught the brick exterior, and a significant amount of deterioration had occured at many of those points. We could also see that there had been a few attempts to patch over the exterior cracking, however, the house continued to settle making that effort futile.  Because of the amount of work needed to both stabilize AND attempt to lift back to level, the homeowner chose to simply stabilize the home and not to worry about lifting back to level. It is important to note that because the home was being rehabbed, the new interior sheetrock, flooring, etc. hide some of the aesthetic flaws that could be seen. On the exterior, they planned to repaint the brick which would hide some of the exterior flaws from settlement. Often times, homeowners do want to attempt lift, where possible, to help with those aesthetic flaws from settlement. After our Specialist determined that push piers were the appropriate solution for this particular home, our crew was able to successfully make the home stabile.  9 push piers were installed around the home’s perimeter. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth.  We did not attempt a lift back to level with this home, as it would have required approximately 3-4 more push piers in order to do so. The team leader placed the piers around the perimeter of the home, spacing them appropriately to achieve stabilization.  In this case, the homeowner is happy the home is now safe, and can used used for the SafeFamilies program in Memphis. 

It’s not every day our crew sees snakes falling from the sky!! Lead foreman Kiel Davis sent a picture of a snake and told us he’s never seen his crew member Antonio move as fast as he did when it fell out of the floor joists!! The snake was taken care of, and no one on our team was injured! It sure gave the crew a good laugh, or for Antonio, a good scare!!  

Foreman Shane Garrett messaged our whole team in our Slack messages after one of his jobsites! He was so proud of the PolyLEVEL job he had just completed, which was a void fill of 5 feet long and 1 and a half deep!! He captioned these pictures "Poly Art". We love when our foreman get excited about their work and want to show it off to the rest of the team. You go Shane!! 

Foreman Shane Garrett shared some jobsite pictures with everyone, showing himself crawling completely under a driveway! He captioned it “winter is coming”, due to the FREEZING temperatures that Memphis has been experiencing. Shane completed a PolyLEVEL job on the driveway, but not without a few laughs from the team!! Foreman Dylan and Production Manager Ty also joined in on the fun, claiming that crawling under a concrete driveway that could collapse at any given minute, is why women statistically live longer than men.

Erin from Memphis TN, who was referred to Redeemers Group, gave us a call to set up a free on-site estimate. She needed a new exterier entrance door for her crawl space. Our system design specialist Jay went out to her home and gave her a proposal for our Turtl Crawl Space Door and Entry System. Our installation team installed The Turtl, which will protect her crawl space from getting wet, and will not let any critters in. 

Amalie B. had noticed cracked foundation and doors and windows that were not closing. She also noticed that the floor was settling on the west side of the home. Amalie tried to search for solutions to this problem, but nothing seemed to work. Redeemers Group was more than happy to help her, and her family resolve this issue. To solve their foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. Now, Amalie will be able to enjoy her home knowing that their foundation issues are repaired.

Scott B. gave Redeemers Group a call to examine his home's crawl space. Our specialist noticed that the crawl space was extremely moist and dirty. This type of issue is a definite breeding ground for mold. Fortunately, we were able to get this issue resolved for this family before the issue worsened.  One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.

This job story is a two- for- one!! After Stacey B. noticed the steel plate, which her back porch sits upon, had been settling, she decided to give Redeemers Group a call. After a thorough inspection had been completed, the inspector noticed that the front left and back corners of the house were also settling, with the concrete under the porch settling as well. Redeemers Group was more than happy to help and decided the best plan of action would be to encapsulate the dirty, moldy, basement, then complete the foundation work. The Redeemers started with a CleanSpace crawlspace encapsulation. The CleanSpace® Crawl Space Encapsulation System addresses each of the main threats to a crawl space: outside air, excess moisture, water, mold, and pests. The next step was the installation of Push Piers. Push piers lift and stabilize commercial foundations to provide a permanent solution. The Push Pier System utilizes high-strength round steel tubes and a load transfer bracket (retrofit foundation repair bracket) to stabilize and/or lift sinking or settling foundations. The foundation bracket is secured against the existing footing and pier sections are driven hydraulically through the foundation bracket and into the soil below using the combined structural weight and any contributory soil load as resistance. Pier sections are continuously driven until a suitable load-bearing stratum is encountered. At that point, the structure either begins to lift or the target pressure/load is achieved. After speaking with Jed, the lead foreman on the job, I was informed that if you were to enter the interior of the house, you could physically feel the house sloping down. As you would walk across the home, you would go almost downhill, which is a very noticeable problem. The Redeemers were able to complete both aspects of the job, both the crawlspace encapsulation and the push pier installation, without a hitch!! Stacey B. can now rest easy in her home!!!