Job Stories

Murray L. and his family had noticed that the floor was sagging in their home. The home had never had issues like this before. Murray decided to call Redeemers Group to diagnose the issue. The major components of the solution is to stabilize sagging floors by using the SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersize beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem. The SmartJack® system can help floor sagging.

A settled pool deck in Merigold, MS was lifted, stabilized, and sealed to reduce trip hazards and protect the concrete from worsening damage. Kellye L. of Merigold, MS wanted to repair a pool deck that had become a safety concern due to uneven concrete and visible settlement. Several areas around the pool had dropped, including a section near the stairs that had settled about one inch and a larger slab that had dropped roughly half an inch overall. Additional settlement was found on the west side of the pool, near the middle slab, around the deep-end ladder, and at the southwest corner where the concrete was beginning to pull away from its original position. Because the pool deck was a tripping hazard and the homeowners were considering selling the home in a few years, restoring the concrete was important for both safety and long-term property value. Concrete Leveling Addressed Settling Slabs, Voids, Cracks, and Pool Deck Safety The repair plan focused on lifting and stabilizing three key problem areas while also sealing cracks and joints across the pool deck and walkway to the parking pad. Visible voids beneath portions of the concrete suggested that the slabs had lost support, which can allow settlement to continue if left untreated. The parking pad, front walkway, and front porch were not included because the customer was not concerned with those areas. The main priority was to improve the pool deck where the concrete had settled, cracked, and created uneven walking surfaces around high-traffic areas near the stairs, ladder, and pool edge. PolyLevel, NexusPro, Crackfill, and Slab Jacks Helped Protect the Pool Deck The crew drilled injection holes around the pool deck and walkway, then installed PolyLevel to lift, stabilize, and level the settled concrete slabs as much as possible. Slab jacks were also used to assist with lifting and positioning the concrete. After the slabs were stabilized, the drilled holes were filled with crackfill, and the cracks and joints were sealed with NexusPro and sand. These methods mattered because concrete pool deck repair requires more than cosmetic patching; lifting addressed the unsupported slabs, stabilization helped reduce future movement, and sealing helped keep water out of cracks and joints that could lead to more settlement, erosion, or damage. If your pool deck in Merigold, MS or the surrounding area has uneven concrete, sinking slabs, cracks, or trip hazards, schedule a concrete repair inspection with Redeemers Group before the damage spreads.

When William R. purchased his home in Indianola, MS in August 2024, he was already aware of potential foundation issues thanks to his home inspector’s warning about cracks in the drywall. Hoping the problem wouldn't worsen, William went ahead with drywall repairs shortly after moving in. Unfortunately, the cracks quickly reappeared—clear signs that the underlying settlement was active and ongoing. Concerned about the long-term stability of his home, he sought a lasting solution that would allow him to repair the drywall once and for all, without the fear of repeat damage. Upon inspection, our team discovered significant settlement affecting three key corners of the home—particularly the southeast corner, which had dropped up to 2.5 inches, and additional drops of about 1 inch at both the southwest and north corners. These shifts were typical of homes in the Mississippi Delta, where soft, unstable soils often lead to uneven settling. Based on the soil type and location, we recommended a comprehensive stabilization plan using helical piers at all three corners. William chose our most robust solution, which also included PolyLevel® backfill to fill any voids and reestablish soil support. While the gas meter and HVAC unit near the northeast corner posed minor obstacles, William arranged to have the HVAC system removed to ensure smooth installation. The transformation was dramatic. Before the project, the home was showing clear signs of distress: reopened cracks, uneven flooring, and long-term risk of structural damage. After the installation of helical piers and precise leveling, the foundation was stabilized across all affected areas. The home is now structurally secure and ready for cosmetic repairs with confidence that the damage won’t return. If you're seeing recurring drywall cracks or uneven floors, don’t just patch the symptoms—fix the foundation. Contact Redeemers Group today for a custom foundation evaluation backed by proven solutions.

Doug P. noticed that his crawl space was extremely damp. He also suspected that there may be mold. He decided to give Redeemers Group a call and got a free estimate with one of our specialists. They both discovered there was indeed mold forming in the crawl space. One of the main components of the crawl space solution included the installation of the SuperSump® sump pump and the CleanSpace®   System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We also installed SaniDry CX Air System to keep humidity low. The SaniDry Sedona offers giant performance in a small package. It's the world's most efficient, high-performance dehumidifier, without a bulky heat exchange core. The Sedona easily fits in small crawl spaces yet has a powerful blower to effectively dry large crawl spaces. Mold and mildew are common in crawl spaces, but the Sedona keeps the relative humidity below 55%, so mold won't stand a chance. As a high-efficiency ENERGY STAR® certified dehumidifier, the Sedona removes more moisture (100 pints per day) for less electricity cost than conventional models. Doug was relieved that his home's crawl space was now completely dry and mold-free. 

Paul. was having issues with a dirty crawl space at his home. He gave Redeemers Group a call and we were more than happy to help with this crawl space issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. Once this was completed; Paul’s crawl space was problem free. We are thrilled that we could help Paul and his family.  

Charlie D. is a Marine, former POW in Vietnam, and a former Police Lieutenant with a very decorated career of service. His foundation had settled, especially over the past couple of years, and he needed to get this home fixed, and the floors stabilized. Charlie’s family is dealing with some medical difficulties, so the last thing he and his wife need is the extra stress caused by their failing foundation.  At one point, Charlie had his foundation fixed by a "fly by night" contractor. That fix did not help, and he is not impressed with the work he's seen from our competitors. Charlie’s friend who is very particular (like he is) told him to call Redeemers Group as he was satisfied with our work. We were able to go in and use our interior slab piers to lift the foundation up 1.25 inches.  These are installed by cutting holes into the slab inside the home.  Then the piers are driven down into the soil until they reach load bearing strata, also referred to as bedrock.  Those piers are then attached to the foundation and pressurized.  This pushes the foundation up, lifting it back into position.  After that, we filled the voids caused by lifting the house with our PolyLevel concrete injection system. This will ensure permanent stabilization.  With this stressful issue behind them, Charlie and his wife can now spend their time and energy focusing on getting well. That is what they deserve. We thank Charlie for his decades of service and sacrifice and are sending thoughts, prayers, and positive energy to his family.  

Irene W. had started noticing that her home was not getting cool in the summer or warm enough in the winter. The crawl space also needed a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Irene have a dry, healthy crawl space. Redeemers Group is pleased that we could solve Irene’s crawl space problems in Marion, AR.

Dineen H. of Marion, AR is looking ahead to retirement and, with an eye toward possibly selling her home, wants to ensure it’s structurally sound and market-ready. After living in the home for many years, she’s begun to notice several signs of slab settlement—particularly in the living room near the fireplace and at the rear of the house where the back patio meets the kitchen. Her focus is on correcting these areas of concern so the home is stable, comfortable, and attractive to future buyers. The most prominent issue lies on the back patio, just outside the double kitchen doors. The first slab has visibly settled, and more critically, a portion of the home’s foundation brick is resting on this patio slab—and has begun to drop with it. By lifting this section of concrete, we anticipate seeing some realignment and lift in the affected brickwork as well. Inside the home, the interior slab near the fireplace shows noticeable settlement underfoot. We proposed addressing all areas that have not yet received new flooring—including the kitchen, living room, entryway, and hallway—using our PolyLevel system to lift and stabilize the interior concrete without damaging the remaining structure. Dineen was clear about her priorities: resolving settlement issues now to avoid costly surprises later, and ensuring that both cosmetic and structural elements of the home are aligned before she retires. With this targeted concrete lift, she’ll gain not only peace of mind but also increased home value and functionality—exactly what she needs to make informed decisions about the future. Getting your home ready for retirement or resale? Let us help you eliminate foundation concerns with expert slab lifting solutions that restore your home’s integrity—inside and out.

Signs of Foundation Damage in Marion, AR This Marion, AR homeowner noticed serious warning signs of foundation problems, including cracks in the back porch, driveway, and interior walls. Water pooling around the patio and settlement in multiple areas caused nail pops, uneven floors, and growing structural cracks. The situation worsened after a flood, raising concerns that the patio could eventually collapse. Because the home was purchased “as-is” after the original builder foreclosed, these foundation issues had been left unresolved for years. Recognizing the risks of continued settlement, the homeowner turned to Redeemers Group for a professional foundation inspection and long-term solution. Proven Foundation Repair Solutions with Helical Piers & Polyurethane Injection Our certified foundation repair team designed a comprehensive stabilization plan tailored to the home’s unique challenges. Helical piers were installed around the bay window to prevent further sinking, while additional push piers reinforced the east and south walls. To restore concrete surfaces, we applied a NexusPro® joint sealant and SealantPro® protection system to the driveway and back patio, eliminating dangerous voids and preventing future cracking. Inside the home, PolyLevel® foam injection lifted and stabilized the slab in the northwest and southwest bedrooms, correcting uneven floors and reducing interior cracks. These advanced methods ensured a secure, stable foundation that will withstand both settlement and heavy rains. Lasting Results with Professional Foundation Repair in Arkansas The project was a complete success. Our team achieved lift where needed, sealed joints with NexusPro®, and restored the homeowner’s confidence in her property’s safety. Backed by nationally recognized foundation repair solutions and Redeemers Group’s expertise, the home is now protected against future settlement, water pooling, and structural damage. The homeowner was thrilled with the results, excited to see visible improvements, and relieved to know her investment is secure for the long term. If you’re seeing cracks, uneven floors, or sinking concrete around your home, don’t wait until the problem gets worse. Contact Redeemers Group today for expert foundation repair and concrete leveling in Marion, AR. Schedule your free inspection and protect your home with proven solutions that last.

Kelsey C. of Marks, MS needed our help.  Her crawl space was in bad shape and she needed a solution.  She and her fiancé bought this house about a year ago, and want to live their life worry free in their home. They are getting married and want to have kids soon, and they don't want to start their family in a house that has structural problems. They want to make sure that the floor is in good condition, so Kelsey called Redeemers Group to see what could be done about the sagging and bouncy floors. Our crawl space specialist went out to Marks to inspect.  Upon investigation, it was discovered that the crawl space was in much worse shape than suspected.  Water and excess moisture had infiltrated the crawl space and destroyed some of the wood.  Mold, mildew, and rot caused major damage to the joists and subfloors.  We were able to propose a permanent solution to these crawl space problems.  Kelsey agreed with the proposal and the work was set. It was time for Eugene, our woodworking and crawl space expert to work his magic.  Eugene removed all the rotted and broken wood.  He replaced the old moldy joists with new ones and also replaced the damaged subfloors.  This strengthened the foundation and stabilized the homes floors.  Kelsey and her family could rest easy knowing that the wood under the home was now strong.  One step further would be to install our Bulletproof Encapsulation System.  This system includes our CleanSpace vapor barrier to keep water from infiltrating the walls of the crawl space, our SmartSump to rid the crawl space of any water that seeps in, our SaniDri dehumidifier to keep excess moisture out of the air in the crawl space, and our LumberKote wood sealant to protect the wood from future water damage.  This system also comes with a comprehensive warranty.  Call or click today for a free, no-obligation inspection!