Job Stories

James H. was trying to sell his West Memphis, Arkansas home, but there were very obvious signs of foundation failure- something that would turn away most buyers. He had his realtor reach out to us for an inspection of what was occurring. Upon inspection, and as can be seen in the photos, there were many different signs of significant settlement which he did contract us to address. Our inspector determined that push piers would be the best solution for this particular home and the type of settlement going on. Specifically, our crew installed 9 push piers around the back of the house, one side, and part of the front of the home. Our piering crew leader determined, based on his expertise the actual spacing needed between the push piers to achieve the best stabilization.  James did contract us to stabilize the home's foundation, but there is an unfortunate and important lesson to be learned about foundation settlement. Foundation issues can be scary, we get it! The last thing you want to do, however, is ignore then and hope for the best. We were able to stabilize this home, but unfortunately, the symptoms had been ignored for so long that stabilizing the home would not also help correct some of the cosmetic damage that had occurred. Any time we work with a homeowner, we are very clear to communicate that we warranty and WILL accomplish stabilization. Once stabilized, we attempt to lift the house back to level. This is the cherry on top, and we do it, because we know that homeowners prefer to not see the cosmetic signs of settlement either. It's not always possible, especially in cases where the settlement was ignored for a really long time, making it detrimental to the home to try and lift back to level.  There are 2 things here: stabilization, which is always the goal, and attempting to lift. We will always stabilize a home and guarantee that. We will attempt to lift it back to level. 

Restoring Structural Integrity and Home Value in West Memphis, AR Sagging Floors and Mold Damage Threatened Long-Term Stability When Shirley P. of West Memphis, Arkansas, noticed her floors beginning to sag, she called Redeemers Group for help. Our inspection revealed that the rim band on the north wall showed substantial mold buildup, and the main beam on the east side had five feet of severe rot. The crawl space ventilation ran east-west, which wasn’t obstructive but had compromised nearby joists that had been cut to accommodate it. Shirley’s goal was clear—she wanted her home to be structurally sound and ready to pass on to her grandchildren without future worries about safety or repairs. SmartJack Installation and Beam Replacement Provided Lasting Support Our team implemented a targeted structural repair and crawl space stabilization plan. We treated the mold-affected areas using Mold-X and sealed the cleaned lumber with a protective coating to prevent future growth. The rotten portion of the main beam was replaced, and supplemental beams were installed under the bathroom for added support. SmartJacks were strategically placed between existing piers along the main beam’s east side, resulting in a remarkable four inches of lift in the back bedroom and noticeable leveling around the bathroom. Despite extremely hard, cracked soil—signs of prior settlement—we safely achieved structural correction without damaging the attic or finishes above. Encapsulation and Structural Reinforcement Protect the Home’s Future By combining crawl space encapsulation, beam reinforcement, and SmartJack support, we helped Shirley preserve her home’s structural integrity and long-term property value. These methods not only corrected sagging floors but also provided a dry, stable foundation for decades to come. Shirley was thrilled with the results, knowing her home was finally ready for her family’s next generation. If you’re noticing soft, uneven, or sagging floors in your home, contact Redeemers Group today for a professional crawl space inspection and lasting repair solutions.

West Memphis, AR Home Had Foundation Wall Cracks, Brick Separation, and Interior Drywall Cracking Charles M. of West Memphis, AR had recently purchased his home and was working through renovations when serious structural problems became clear. The home had several areas where the brick was separating, foundation walls were cracking, and interior cracks had formed, especially around the fireplace. The fireplace was no longer functional, and the chimney area showed signs of movement and failure. During the inspection, the crawl space also had several existing piers that were no longer touching the floor joists, which meant parts of the home were not being properly supported. SmartJacks, Push Piers, and Structural Stabilization Helped Support the Home Redeemers Group stabilized the crawl space by installing SmartJacks in the areas where support was needed most. Because the original work diagram did not match the home closely enough, the crew used the homeowner’s concerns and the actual site conditions to place the jacks where they would provide the most effective stabilization. As the project continued, the team found that the front of the home urgently needed additional structural support. The wall was pulling away from the house, the nearby jacks had become loose, and the chimney was leaning toward the front of the home. To address these foundation settlement and wall movement issues, the crew stabilized the load-bearing wall and used push pier support near the chimney area. Why Crawl Space Repair and Foundation Stabilization Methods Mattered This West Memphis foundation repair project was important because the home had multiple connected structural issues, including failing crawl space supports, compromised beams, brick separation, and foundation movement. SmartJacks helped restore support beneath the floor system, while pier stabilization helped address the heavier settlement concerns near the front wall and chimney. The crew also identified a compromised main beam and recommended additional protection with LumberKote, along with main beam replacement, to help protect the long-term stability of the home. For homeowners in West Memphis, AR, visible brick cracks, leaning chimneys, interior wall cracks, and sagging floors can all be signs that the crawl space or foundation needs professional evaluation. Call Redeemers Group for Foundation Repair in West Memphis, AR If your West Memphis, AR home has foundation cracks, separating brick, crawl space support problems, a leaning chimney, or interior cracking around walls and fireplaces, Redeemers Group can help identify the source of the problem and recommend the right repair plan. Schedule a foundation and crawl space inspection today to protect your home before the damage gets worse.

This customer had a very flooded crawl space. In fact, the first day out on the job had to be spent completely pumping out the water! We removed the water, then returned to install a full drainage system to move water out from the crawl space and far out away from the home. This all begins with the sump pump that pulls water that enters the crawl space into a drainage line that forces the water way out into the yard and away from the home where, if left unchecked, would do major damage to the house over time.Luckily this customer called us to solve the flooding before things got out of control. Have you called your local waterproofing and foundation experts to help you? Don't wait, flooded crawl spaces will only get worse with time!

This homeowner noticed a small crack in his garage when he first moved in three years ago. His home was newly built, so he figured it was due to settling, and everyone told him that it was normal and "houses settle all the time, even newly-built homes."But, as the snow and rains came and went, he notice the crack getting bigger, and now new ones were appearing.He did the smart thing, and called his local concrete repair company and asked us to take a look. Our System Design Specialist came out and correctly diagnosed the issue: water was seeping under his concrete slab and causing voids to form, which in turn was leading to his concrete sinking and cracking.   Luckily, he had called in time; Redeemers Group was able to stabilize the garage slab by injecting a proprietary polymer foam. Once the slab was stabilized, we sealed the joints to close the crack AND to make sure no more water got in and disrupted the soil beneath the slab. The homeowner was so grateful, he went on to trust the concrete experts, and asked for preventative sealing of all his existing concrete to ensure he never had to deal with cracking or settling again!

Polly and Jimmy S. of Drummonds, TN had been living with a significantly settled area in the southeast corner of their driveway near the garage. In addition to the uneven surface, there were numerous cracks and worn control joints, making the area not only unsightly but also vulnerable to further damage. Recognizing the value in protecting their investment, they reached out to us for a complete concrete repair and protection solution across multiple areas of their property. Our team deployed a full three-part concrete protection system for the driveway and front walkway. First, we used PolyLevel® to lift and level the sunken sections. Next, we sealed all control joints and cracks with NexusPro® to prevent water intrusion. Finally, we power washed the concrete surfaces and applied our high-performance SealantPro® to enhance appearance and durability. For the garage and enclosed back patio, we implemented our two-part concrete stabilization system, ensuring all interior cracks in the garage were properly sealed and the back patio was stabilized for long-term support. We took precautions on the patio to help direct the PolyLevel foam and ensure even distribution beneath the slab. Thanks to this tailored approach, Polly and Jimmy now enjoy a smooth, safe, and protected concrete surface across their home exterior. Their property not only looks refreshed but is now fortified against future settlement and damage. If your driveway, walkway, or garage is showing signs of wear or settlement, contact us today for a free concrete inspection. Don’t wait until minor cracks become major repairs—protect your home with the proven experts.

Saleem was planning to sell his home soon when he noticed that the crawlspace was dirty and moist. He knew that she could not continue remodeling until the crawlspace was dry. Chiquita decided to give Redeemers Group a call and were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Saleem with the home's crawlsapce issues.   

Morgan F. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Morgan and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SumerSump® sump pump and the CleanSpace®   System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Morgan F. enjoy a dry, healthy basement and crawl space. Redeemers Group is pleased that we could solve Morgan’s crawl space problems in Charleston, MS.

Cracked and Sinking Porch Created Safety and Insurance Concerns Homeowner Lawrence R. of Memphis, TN, noticed his front porch and walkway pulling away from the home’s foundation, leaving visible cracks and uneven sections of concrete. This separation not only looked concerning but also posed a safety hazard and potential structural risk. The issue was urgent—Lawrence’s home insurance company required the repair before approving his coverage.   Professional Concrete Repair with PolyLevel™ and NexusPro™ Our team inspected the property and determined that settling soil beneath the slab foundation was the main cause of the separation. To restore the porch’s integrity, we used PolyLevel™, a high-density polyurethane foam designed to lift and level sinking concrete without the mess or downtime of traditional replacement. Once the slabs were stabilized and leveled, NexusPro™ sealant was applied to fill and protect the cracks and joints, especially along the area nearest the door where separation was most severe.   Long-Lasting Results and Peace of Mind for the Homeowner This small but essential project restored both the function and appearance of Lawrence’s front entry. The PolyLevel™ lift provided a durable, precise correction, while NexusPro™ created a weatherproof, flexible seal that will move naturally with the concrete and prevent future cracking. With the repair completed, Lawrence can now secure his home insurance with confidence and enjoy a safer, more attractive entryway.   If you’re noticing cracks, uneven concrete, or separation near your home, don’t wait—contact Redeemers Group today for a professional inspection and long-lasting repair solution.

Krishun K. of Memphis, TN has lived in his house for 10 years.  He decided to do some remodeling but is doing the work home piece by piece to spread the cost over time.  He has big plans for the house like replacing windows and adding a garage in the back. He needs to bring things up to code but will be taking it a step at a time. He is adding a shower in the bathroom and wanted to make sure that the floors were level before adding it. Foundation repair specialist Leon went to the home to perform a thorough inspection.  He found this house to  have a basement and crawl space combo.  The area of concern is in the basement where the wall above was unsupported until the homeowner and his uncle placed supports.  Leon was able to diagnose the problem and design a permanent solution for Krishun. It was time for foundation settlement expert Cade and crew to get to work.  They used our SmartJacks™ crawl space support jacks to tackle this issue. 4 SmartJacks™ were used in total.  Paired with supplemental beams where needed, this system permanently stabilized the foundation in those areas.  Krishun can install his new shower without worry and continue to remodel his house to make it the home he always wanted.