Job Stories

Linda N. of Alexander, AR, needed focused crawl space stabilization to address structural concerns beneath her home. Over time, sections of the floor system had begun to sag due to weakened beams and joists, creating uneven floors and reducing overall stability. The crawl space was already protected by a CleanSpace® encapsulation system, which kept moisture under control, but the underlying structure required reinforcement to prevent further settlement. Without timely foundation repair services in Alexander, Arkansas, the sagging could have worsened, leading to more expensive repairs down the road. Our solution included installing eight SmartJacks® and 20 feet of supplemental beam to provide permanent support where it was needed most. Four adjustable crawl space support jacks, paired with the supplemental beam, were placed under the middle wall near the entrance to the tall crawl space. The other four stand-alone SmartJacks® were installed along the main beam in the lower crawl space. Ranging from 1 to 3 feet in height, these high-capacity supports can be tightened over time to maintain level floors. To complete the work without compromising the existing vapor barrier, we carefully cut the CleanSpace® liner, installed the supports, then folded and taped the liner back into place. As part of the agreement, we also repaired a few small spots in the vapor barrier at no additional charge. By combining SmartJack® installation with supplemental beam reinforcement, this project restored stability to the home’s floor joists while preserving the effectiveness of the existing vapor barrier system. The adjustable nature of the SmartJacks® ensures long-term performance, and the seamless integration with CleanSpace® means the crawl space remains protected from moisture and humidity. This targeted repair gave the homeowner a permanent crawl space support solution without the need for a full-scale renovation. If you have uneven floors, sagging beams, or soft spots above your crawl space, contact us today for a free inspection. Our expert team specializes in crawl space repair in Alexander, AR, using proven SmartJack® systems that deliver lasting structural stability and protect your home’s value.

When Tyler T. of Mountain Home, AR began noticing his kitchen and washroom floors starting to sag just a year after moving in, he knew something wasn’t right. The early signs of floor settlement pointed to underlying support issues in the crawl space. After a thorough inspection, we found the insulation was deteriorating and kitchen wiring was improperly supporting it—clear indicators that moisture and structural weaknesses were at play beneath the home. To permanently stabilize the flooring, we installed six SmartJack support posts beneath three 10-foot supplemental steel beams, reinforcing the sagging areas of the subfloor. Our team removed all compromised insulation and cleared away the unsupported wiring to ensure a safe and functional crawl space environment. Once the structural repairs were complete, we applied 2,020 square feet of LumberKote, a powerful moisture barrier coating designed to reduce the wood’s water content and prevent further rot or decay. Although full crawl space encapsulation was discussed as the ideal long-term solution, the homeowner opted to begin with LumberKote due to a recently installed HVAC system that would require removal for encapsulation. This initial step will significantly improve the crawl space conditions and preserve the structural integrity of the home. If you're seeing signs of sinking floors or moisture issues, contact us today for a free inspection and customized solution to protect your home from the ground up.

Geannie and Stan E., Nashville residents, cherish their lake house in Mountain Home, Arkansas—originally built by Geannie’s father, a federal judge appointed by President Gerald Ford. This historic family home holds deep sentimental value, but it developed serious foundation settlement on the garage side over the years. In 2004, a contractor installed piers along the interior back wall when the garage floor was still dirt, but the solution failed. Now, the garage corner has sunk further, creating a 2-inch foundation drop over a 22-foot span from front to back. Without professional intervention, this uneven garage floor could lead to more severe structural damage and reduce the home’s long-term stability. To permanently address the issue, we recommended installing eight steel push piers along the side and back of the settling garage corner. These hydraulic piers anchor into stable load-bearing soil, allowing us to lift and stabilize the structure. To ensure solid soil contact and fill voids caused by settlement, we added PolyLevel® soil stabilization to the plan. This lightweight, high-strength polyurethane foam injection provides lasting backfill support and prevents further sinking. The homeowners’ trusted contractor, Jerome, will remove and re-pour the sidewalk around the repair zone after our work is complete. Because a formed concrete wall at the base of the CMU wall wasn’t attached to the home’s footer, we’ll carefully jackhammer into it to secure pier brackets—ensuring maximum load transfer and stability. By combining push pier foundation repair with PolyLevel® injection, this Mountain Home project delivers a permanent foundation stabilization solution designed to protect a property rich with history. The plan also includes custom access covers for future maintenance, giving the homeowners peace of mind. This approach preserves both the home’s structural integrity and its sentimental value, ensuring that this cherished lake house remains a safe, stable, and beautiful retreat for generations to come. If your home shows signs of settlement—whether it’s a historic property, a lake house, or a primary residence—contact us today for a free inspection. Our expert foundation repair services in Mountain Home, AR use proven piering and soil stabilization methods to protect your home and your investment.

A cracked, settling driveway was stabilized, lifted, and protected using PolyLevel® and NexusPro®, delivering long-term safety and durability. Problem: Worsening Cracks and Dangerous Settlement Patrick A. of Mountain Home, AR—a retired Vietnam veteran—had watched his driveway deteriorate steadily over his eight years in the home. Several large cracks had spread across multiple sections, and a few areas had begun to settle by nearly an inch. The damage created uneven surfaces and trip hazards, leaving Patrick concerned that the driveway was quickly reaching a point where replacement might be the only option. A professional inspection confirmed three areas of settlement along with extensive cracking, but also revealed that the structure was still fully salvageable with the right repair approach. Solution: Precision Lifting With PolyLevel® and Full Crack Protection With NexusPro® To permanently correct the sinking slabs, our team used PolyLevel®, an advanced expanding foam engineered to lift and stabilize concrete with pinpoint accuracy. One major settlement point was located in the center of the driveway, where a cracked slab had dropped along a joint; this section was carefully lifted back into alignment. Another area—at the top left slab near the front porch—had dropped low enough to create a tripping hazard. This slab was also raised and leveled, restoring safe access to the home. After the slabs were stabilized, every crack and joint throughout the driveway was sealed using NexusPro®, a UV-resistant, long-lasting sealant designed to prevent future water intrusion and protect against further movement. Why These Methods Matter: Long-Term Stability, Safety, and Savings By addressing both the structural settlement and the widespread cracking, this project extended the driveway’s lifespan significantly and prevented the escalating damage that often leads to full concrete replacement. PolyLevel® provided a durable, fast-curing lift that won’t wash out or degrade, while NexusPro® created a protective, flexible barrier to stop water infiltration—the leading cause of slab shifting. Together, these proven solutions restored safety, improved curb appeal, and delivered the peace of mind the homeowner needed. Patrick was thrilled with the results. If you’re seeing cracks, sinking slabs, or uneven concrete around your home, don’t wait for the problem to get worse. Contact Redeemers Group today for a professional inspection and a permanent, cost-effective solution.

Problem: Uneven Sidewalks Creating Dangerous Trip Hazards on Campus Hendrix College in Conway, AR faced multiple areas of sidewalk slab settlement across its campus, creating uneven walking surfaces and significant trip hazards for students and staff. With constant foot traffic between buildings like Axiom/Reynolds Hall, Dickinson Residence, Harden Hall, and the commercial complex, these sunken concrete slabs posed both safety risks and liability concerns. Previous contractor experiences had left the facilities team seeking a more reliable, professional solution that prioritized both results and service.   Solution: PolyLevel Concrete Lifting and NexusPro Joint Sealing System Our team installed the PolyLevel system to lift and stabilize the sunken sidewalk slabs, restoring them to their proper position with precision. To ensure long-term durability, we applied NexusPro joint sealant across all repaired areas, protecting against water intrusion and future soil erosion. Despite access challenges—such as navigating narrow 8-inch walkways and carefully maneuvering equipment near landscaped areas—we successfully reached each repair zone. Specialized planning, including mapped access routes and strategic equipment placement, allowed us to complete the project efficiently. Even complex areas like the Dickinson Residence slab, which combined large stone and a concrete base, were stabilized effectively.   Why It Matters: Long-Term Sidewalk Stability and Student Safety By using advanced polyurethane foam injection (PolyLevel) and high-performance joint sealing (NexusPro), Hendrix College secured a long-lasting repair backed by a five-year warranty. These methods not only eliminated immediate trip hazards but also helped prevent future settlement, ensuring safer walkways for thousands of daily users. The project demonstrated how the right materials and a well-executed installation plan can deliver reliable results—even in challenging access conditions—without disrupting campus operations.   Get Expert Concrete Repair for Your Property If your sidewalks, driveways, or concrete surfaces are uneven or sinking, don’t wait for the problem to get worse. Contact our team today to schedule a professional inspection and learn how PolyLevel and NexusPro can restore safety, stability, and peace of mind to your property.

Major foundation instability caused structural stress throughout the home. Reinforcement with a custom SmartJack system, new support beams, and protective crawl space treatments restored stability and long-term strength. Severe Foundation Settlement & Structural Weakness Identified This single-family home was experiencing significant foundation settlement that led to uneven floors, cracking or bowing walls, and doors and windows that no longer functioned correctly. Inspection revealed major failures within the crawl space, including a weakening main beam and inadequate support throughout. Even without water intrusion, shifting soil and deteriorating supports had compromised the home’s stability, making immediate structural repair essential. Engineered SmartJack System Installed to Re-Establish Support A full SmartJack support system was designed and installed to correct these issues. During installation, several SmartJacks were strategically repositioned to maximize load-bearing performance. Four units were placed along the front wall with 20 feet of beam to stabilize that section. Two more were installed under the front door with 9 feet of beam, and another two were placed beneath the fireplace using 5-foot beams to reinforce heavy load areas. An additional four standalone SmartJacks were added along the failing main beam to replace compromised supports. LumberKote was applied to accessible crawl space areas to protect structural wood and extend long-term durability. Long-Term Strength Through Advanced Foundation Repair Methods These repairs delivered immediate stabilization and long-term protection against future settling. The adjustable SmartJack system allows for precise corrections over time, while the new support beams distribute structural loads evenly across the crawl space. LumberKote provides critical safeguarding against moisture-related damage, helping preserve the home’s framing for years to come. Together, these advanced methods restored the home’s level floors, structural alignment, and overall safety. Protect Your Home With Proven Foundation Solutions If you’re seeing sagging floors, wall cracks, or doors that no longer open correctly, don’t wait. Schedule a foundation inspection today to prevent small issues from becoming major structural damage.

Caroline F. noticed the steps to her home were extremely uneven. She knew that this issue needed to be corrected and decided to give Redeemers Group a call. In order to resolve this issue, we installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We were able to lift and level the stairs and give resolve Caroline's issue. 

Ben K. had noticed cracked foundation and doors and windows that were not closing. Ben tried to search for solutions to this problem, but nothing seemed to work. Redeemers Group was more than happy to help him and his family. To solve their foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. Now, Ben will be able to enjoy his home knowing that his foundation issues are repaired.

Saundra N. of Maumelle, AR noticed interior cracking in their kitchen but preferred a non-invasive solution to address the issue. After learning about our advanced indoor PolyLevel™ system, they decided to move forward with this innovative approach. Our team carefully injected polyurethane foam beneath the tile kitchen floor, stabilizing the area without the need for extensive demolition. While we ensured that all drill holes were properly filled, the customer understood that the patching might not result in a perfect match, though in some cases, it blends seamlessly. To further stabilize the home, we installed one pier on the corner of the garage, which was the only area showing exterior settlement. This pier was strategically placed to halt further movement rather than lift the structure. Additionally, we reinforced the rear section of the home—where significant sinking and shifting had occurred—by installing seven piers. To enhance long-term stability, we applied PolyLevel™ backfill, which not only filled potential voids from the slab adjustments but also acted as a safeguard against erosion around the piers. Thanks to these precision-driven solutions, Saundra can now move forward with interior crack repairs, knowing their foundation is secure. If you're experiencing cracks, sinking, or foundation movement, don’t wait for the problem to worsen. Contact us today for a professional inspection and long-lasting stabilization solutions tailored to your home’s needs!  

David and Carol C. of Mauelle, AR noticed that the concrete surrounding their pool had begun settling again—despite a prior repair by another company a few years earlier. That company had used poly foam but failed to seal control joints and cracks, leaving the surface vulnerable to moisture infiltration and further settlement. The back patio, which already had cracked slabs, was left untouched, making it susceptible to more sinking. Over the years, this neglect led to uneven concrete, sloping slabs, and widening gaps that created tripping hazards, lowered curb appeal, and threatened the long-term value of their pool area. Professional PolyLevel® Pool Deck Repair and Concrete Lifting Our concrete leveling specialists in Mauelle, AR designed a targeted PolyLevel® solution to address the pool deck’s problem areas. The walkway slabs were settling toward each other in a V-shape, the corner slab at the pool steps was tilting away from the pool, and another slab near the diving board area was sloping outward with widening control joints. Additionally, a cracked slab at the steps had sunk unevenly. Using precision injection of PolyLevel® beneath the slabs, we lifted and leveled each section, eliminating hazardous slopes, closing gaps, and restoring a smooth, safe, and attractive pool deck without costly concrete replacement. Lasting Concrete Stabilization with Joint Sealing Protection Unlike the previous repair, our process combined expert concrete lifting with professional joint and crack sealing to block water intrusion—helping prevent future soil erosion and slab movement. This comprehensive approach ensures long-term stability, boosts property value, and gives homeowners peace of mind. By choosing professional pool deck repair in Arkansas, David and Carol avoided the frustration of DIY fixes and now have a beautiful, level, and safe outdoor space they can enjoy for years to come. Call to Action: If your pool deck, patio, or walkway is sinking or cracking, don’t wait for the damage to worsen. Contact us today for expert concrete leveling in Mauelle, AR and pool deck repair in Arkansas that restores safety, protects your investment, and improves your home’s curb appeal.