Job Stories

Sue R. had noticed that the foundation of her home was unstable. The crack on the outside of her home continued to grow. She hired other contractors over the years, but the foundation issue would not go away. Sue decided to give Redeemers Group a call to help with this issue. The first task that was completed was to install piers to support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position.

After over two decades of enjoying his backyard pool, Luis noticed a growing concern—washout was becoming evident beneath the concrete where French drains were installed. This erosion caused a substantial void under two key concrete slabs near the pool, raising fears of structural instability and potential slab replacement. Luis wanted a targeted solution that would restore his peace of mind without requiring an extensive or costly demolition. Our team recommended a precision repair using PolyLevel®, an advanced polyurethane injection system designed to fill voids and lift concrete. This was the perfect solution to stabilize the two affected slabs without disrupting the entire poolside area. In addition, we applied NexusPro®, a long-lasting sealant, to all control joints in the surrounding concrete as well as the joint where the concrete meets the brick along the back of Luis’s home. These treatments were tailored to prevent further water intrusion and protect the integrity of the concrete over time. Thanks to this efficient and minimally invasive repair, Luis was able to safeguard his investment without replacing large sections of concrete. The combination of PolyLevel® and NexusPro® not only corrected the immediate issue but also added long-term durability to his outdoor living space. Protect Your Poolside Concrete—Book a Free Evaluation Today!If you’ve noticed cracks, washout, or sinking slabs near your pool, don’t wait. Contact us now for a no-obligation inspection and discover how our concrete repair solutions can restore your peace of mind and extend the life of your outdoor surfaces.

Brandon B. of Fulton, MS—a respected local pastor and school administrator—began noticing troubling signs around his home’s patio. Over time, the concrete had started settling away from the brick exterior, creating a growing gap and a long, unsightly crack. The damage not only threatened the patio’s structural integrity but also posed a safety hazard for his family. Concerned about worsening conditions, Brandon reached out to us for a professional assessment and solution he could trust. After a thorough inspection, we recommended a two-part concrete repair strategy using PolyLevel® and NexusPro®. PolyLevel was used to lift and stabilize the sinking patio slab, ensuring a level surface that reconnects securely with the home’s brickwork. Once the lift was complete, we applied NexusPro, a long-lasting, flexible sealant, to repair the major crack running through the patio and to seal the joint where the concrete meets the home’s foundation. This not only restored the appearance but also protected the patio from future moisture intrusion and soil erosion. We also discussed potential future improvements, including a lintel repair to address sagging brick above the garage or windows, as well as full two-part repairs for the driveway and sidewalk—ensuring the entire exterior remains safe and supported. Brandon chose to move forward with the patio repair first, which was completed successfully and paid for by check. If your concrete patio or walkways are showing signs of settling or cracking, contact us today for a free inspection and let our proven PolyLevel and NexusPro system bring your home back to level.

Buena M. noticed mold was forming along side her walls. She discovered that this mold may be coming from underneath her home. She knew that the mold would not stop forming until the crawl space was dry. Buena decided to give Redeemers Group a call and we were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the Smart Jack System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Buena and her family have a healthy and mold-free home.  

Crawl Space Mold Growth Threatened Long-Term Structural Health Beneath the Home Charlie B. of Brownsville, Tennessee contacted our team after mold growth was discovered on the framing inside the crawl space beneath his home. While the overall condition of the floor joists and subfloor remained structurally sound, visible microbial growth on the wood framing created concerns about long-term moisture exposure and air quality beneath the home. During the inspection, the crawl space itself was found to be clean and easily accessible, allowing crews to fully evaluate the condition of the framing and identify the best approach for protecting the structure from future deterioration. Although the brick skirt surrounding the carport was showing signs of failure, the damage was determined to be unrelated to foundation settlement. LumberKote Application Protected Crawl Space Framing From Moisture and Mold Damage To address the mold concerns and preserve the structural wood beneath the home, LumberKote treatment was recommended throughout the crawl space. The installation team conducted a detailed walkthrough with the homeowner before beginning work to review the project scope and ensure all concerns were addressed. Crews then applied LumberKote thoroughly across the crawl space framing system to help protect the wood against moisture intrusion, mold growth, and future deterioration. Because the crawl space had ample working room and minimal ductwork obstruction, the application process was completed efficiently while maintaining full coverage throughout the area. A new crawl space door was also proposed to improve crawl space sealing and accessibility moving forward. Preventative Crawl Space Maintenance Helped Preserve a Structurally Sound Home One of the most important aspects of this project was addressing the crawl space conditions before serious structural damage developed. Since the floor framing and subfloor were still in good condition, preventative treatment allowed the homeowner to protect the integrity of the home without requiring major structural repairs. By treating the crawl space early, the project helped reduce the risk of worsening mold growth, moisture-related wood damage, and indoor air quality concerns in the future. After the work was completed, the crew performed a final walkthrough with Charlie to ensure the project met expectations and confirm the crawl space treatment was completed as designed. Schedule a Professional Crawl Space Inspection If your crawl space has mold growth, moisture problems, or exposed wood framing, early treatment can help prevent expensive structural repairs later. Professional crawl space solutions such as LumberKote treatment, moisture protection, and crawl space sealing can help preserve your home’s structural integrity and improve long-term performance.  

Brownsville, TN Homeowner Needed Help With Worsening Sagging Floors Lester M. and his wife had moved into their Brownsville, TN home from Colorado the previous year, and the floors were already sagging when they arrived. Over time, they noticed the sagging had continued to get worse, especially near the bathroom, hallway, and kitchen. They wanted to correct the problem before the structural issues became more severe, more disruptive, and more expensive to repair. During the inspection, the crawl space had about two feet of clearance, open access, and ductwork present, which gave the crew enough room to evaluate the floor framing and plan a crawl space structural repair. Crawl Space Beam Replacement, SmartJack Support, and Floor Stabilization Redeemers Group repaired the sagging floor system by replacing the compromised bathroom floor area and extending the repair from the main beam to the wall near the hallway. The bathroom area measured approximately 9 feet by 7 feet, but because the issue continued into the hallway, the repair area was expanded to about 12 feet by 7 feet. The crew worked around built-in bathroom components, including the vanity, tub, and toilet, and addressed the 2x8 floor framing. Additional support was installed with SmartJack crawl space support posts and supplemental beam work, including a run across the front half of the home to help stabilize and lift the sagging floor system. Why Proper Crawl Space Support Methods Mattered This repair mattered because sagging floors are often a sign of weakened beams, undersupported joists, or shifting crawl space supports. In this Brownsville home, the kitchen wall near the bathroom had shown signs of movement, including a gap at the crown molding that the homeowner had previously filled with silicone. Redeemers Group focused on stabilizing the structure, improving the dip near the main beam, and adding long-term support where an old wooden post had been used before. After installation, Lester rated every part of his experience with Redeemers Group a 10 out of 10, reflecting the importance of using proven crawl space repair methods instead of temporary fixes. Schedule Sagging Floor Repair in Brownsville, TN If your floors are sagging, sloping, bouncing, or pulling away from walls or trim, Redeemers Group can inspect your crawl space and recommend the right repair plan. Contact Redeemers Group today to schedule a crawl space inspection and sagging floor repair estimate in Brownsville, TN, or the surrounding West Tennessee area.

Our customer noticed that her floor was sinking in one part of the home. Redeemers Group was more than happy to help Carey J.’s home. To solve this issue, we used our SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem. 

Severe Foundation Settlement Made Home Unlivable A rental property in Baldwyn, MS became uninhabitable due to significant foundation settlement, causing the concrete slab, walls, and floors to pull apart. The homeowner, already familiar with our work from a previous repair, faced worsening structural damage across the remaining foundation. Large interior cracks—some extending across ceilings—signaled serious movement, while exterior additions like a laundry room complicated full access to the structure. With limited contractor availability and budget constraints requiring phased repairs, immediate stabilization of the most affected areas became critical to prevent further deterioration. Engineered Piering System and PolyLevel Injection Stabilized the Structure To address the failing foundation, our team installed a series of high-strength steel piers along the south end of the home, strategically working around the attached laundry room. Despite variations in footer depth—from shallow sections to areas reaching 4–5 feet—we successfully pressurized each pier to approximately 4,000 PSI, achieving a substantial lift. This process directly impacted 9–10 major interior cracks, fully closing 7 of them, including 4 ceiling cracks—an indicator of meaningful structural correction. To complement the piering system, we performed PolyLevel foam injections to backfill voids created during lifting, stabilize settling slabs, and reinforce the front porch. This combination of pier installation and polyurethane injection ensured both immediate stabilization and long-term support. Strategic, Phased Foundation Repair Preserved Property Value Given the homeowner’s plan to complete the full foundation repair in stages, this targeted approach provided a critical first phase in restoring structural integrity while accommodating budget realities. By addressing the most compromised areas first and stabilizing surrounding soils with PolyLevel, we reduced the risk of continued settlement and additional damage. The methods used—deep foundation piering and precision foam injection—are essential for durable, minimally invasive repairs that extend the life of the structure. The homeowner praised the team’s professionalism, communication, and attention to detail, reinforcing the importance of experienced crews in complex foundation repair projects. Get Expert Foundation Repair in Baldwyn, MS If you’re seeing cracks in your walls, uneven floors, or signs of foundation settlement, don’t wait for the damage to worsen. Contact our team today for a professional inspection and a customized foundation repair plan designed to protect your home and your investment.  

Stanton, TN Homeowners Needed the Next Phase of Foundation Leveling Dwayne and Cindy M. of Stanton, TN called Redeemers Group after noticing continued foundation problems and uneven floors in their home. They had completed the first phase of their crawl space structural repair in February 2025 and were ready to move forward with the next section of work. The main concern was floor leveling in the kitchen and nearby laundry room, where weakened framing, damaged joists, and limited crawl space clearance created a need for a targeted structural repair plan. SmartJacks, Supplemental Beam, Main Beam Repair, and Joist Sistering Were Installed To continue the previous repair, the crew extended the existing SmartJack support system by 10 more feet beneath the kitchen. The repair included 2 SmartJacks, 10 feet of supplemental beam, 6 feet of main beam replacement, and joist sistering to reinforce two 12-foot 2x8 floor joists. In the laundry room and small bedroom closet area, the crawl space was only about 10 inches high, so the team reframed a 96-square-foot section using treated lumber to better support the floor system in a low-clearance, moisture-prone area. Crawl Space Framing Repairs Helped Stabilize and Protect the Home This foundation leveling project was important because sagging floors are often a sign of weakened crawl space supports, damaged beams, or compromised subfloor framing. By using SmartJacks, supplemental beam, treated lumber, main beam replacement, and joist sistering, Redeemers Group helped stabilize the floor system and continue the progress from the first phase of repairs. The Stanton, TN project went great, and the homeowners were pleased enough to leave a 5-star review and take a selfie with the crew. If your home has sagging floors, uneven floors, or crawl space structural issues in Stanton, TN or nearby West Tennessee, schedule a free inspection with Redeemers Group today.

Tim J. and his family had noticed that the floor was sagging in their home. The home had never had issues like this before. Tim decided to call Redeemers Group to diagnose the issue. The major components of the solution is to stabilize sagging floors by using the SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersize beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem.