Job Stories

David and Carol C. of Mauelle, AR noticed that the concrete surrounding their pool had begun settling again—despite a prior repair by another company a few years earlier. That company had used poly foam but failed to seal control joints and cracks, leaving the surface vulnerable to moisture infiltration and further settlement. The back patio, which already had cracked slabs, was left untouched, making it susceptible to more sinking. Over the years, this neglect led to uneven concrete, sloping slabs, and widening gaps that created tripping hazards, lowered curb appeal, and threatened the long-term value of their pool area. Professional PolyLevel® Pool Deck Repair and Concrete Lifting Our concrete leveling specialists in Mauelle, AR designed a targeted PolyLevel® solution to address the pool deck’s problem areas. The walkway slabs were settling toward each other in a V-shape, the corner slab at the pool steps was tilting away from the pool, and another slab near the diving board area was sloping outward with widening control joints. Additionally, a cracked slab at the steps had sunk unevenly. Using precision injection of PolyLevel® beneath the slabs, we lifted and leveled each section, eliminating hazardous slopes, closing gaps, and restoring a smooth, safe, and attractive pool deck without costly concrete replacement. Lasting Concrete Stabilization with Joint Sealing Protection Unlike the previous repair, our process combined expert concrete lifting with professional joint and crack sealing to block water intrusion—helping prevent future soil erosion and slab movement. This comprehensive approach ensures long-term stability, boosts property value, and gives homeowners peace of mind. By choosing professional pool deck repair in Arkansas, David and Carol avoided the frustration of DIY fixes and now have a beautiful, level, and safe outdoor space they can enjoy for years to come. Call to Action: If your pool deck, patio, or walkway is sinking or cracking, don’t wait for the damage to worsen. Contact us today for expert concrete leveling in Mauelle, AR and pool deck repair in Arkansas that restores safety, protects your investment, and improves your home’s curb appeal.

Persistent Floor Settlement Created Safety and Quality-of-Life Concerns This project addressed years of worsening floor settlement for a longtime homeowner in El Dorado, Arkansas. After 25 years in the home, the customer had seen her floors slope and dip in multiple rooms, despite several unsuccessful handyman attempts to level them. Major issues included deteriorated rim bands, improperly installed or damaged joists, pieced-together subflooring, and leaning piers beneath main structural beams. These problems contributed to flooding concerns, uneven floors, and a noticeable decline in comfort and peace of mind. The homeowner also struggled with an inadequate bathroom remodel that only corrected surface issues while ignoring structural deficiencies below. Targeted Structural Repairs Restored Stability and Corrected Hidden Damage To resolve these long-standing concerns, the team installed a comprehensive SmartJack support system, replaced failing subfloor sections, corrected improper joist work, and adjusted previous over-jacked beams back to their proper elevations. Eight SmartJacks and 40 feet of new beam were added across the living room and kitchen, replacing unsafe blocking and restoring load-bearing integrity. The crew also repaired joists in the bedroom, replaced key sections of the bathroom subfloor, stabilized areas near the hot water heater closet, and provided new structural support beneath floating and weakened walls. Bottle jacks were used to carefully lower sections previously lifted too high, ensuring the home returned to safer, more consistent leveling. Engineered Methods Delivered Reliable, Long-Term Structural Support Every solution used on this project—SmartJacks, supplemental beams, sistered joists, and precision subfloor replacement—was chosen to create lasting stability and meet the customer’s goals of safety, quality of life, and long-term peace of mind. These proven foundation repair methods addressed both visible symptoms and the underlying causes of settlement, including incorrectly installed framing, damaged structural components, and years of shifting support. The result was a stronger, more secure home with improved floor performance and a foundation better prepared for future stability. Take the First Step Toward a Safer, More Stable Home If you’re experiencing sagging floors, sloping rooms, or foundation concerns, now is the time to act. Contact Redeemers Group today for a professional inspection and a customized repair plan built to keep your home safe, stable, and comfortable for years to come.

When Larry R. of Greenbrier, Arkansas, contacted us, he shared a common concern: uneven porch slabs that had gone overlooked for some time. While he had grown used to the difference in levels, his wife was ready to see a smooth, trip-free surface on their back patio. The issue was more than cosmetic — unlevel concrete can create tripping hazards, cause water drainage problems, and diminish a home’s curb appeal. That’s why Larry knew it was time to bring in professionals who could offer a lasting solution. Our team assessed the covered patio area, which was the only section requiring work. We implemented a proven two-part concrete repair system: PolyLevel® and NexusPro®. PolyLevel, a high-density polyurethane foam, was injected beneath the sunken slabs to gently lift and stabilize them. This method is minimally invasive and cures quickly, restoring the patio’s level surface with minimal disruption. To complete the job, we sealed all joints and cracks with NexusPro, a flexible and UV-resistant sealant that prevents moisture intrusion and future slab shifting. This combination of advanced products not only solved the immediate problem but also extended the life of the concrete patio for years to come. By choosing PolyLevel and NexusPro, Larry and his wife can now enjoy a safe, seamless outdoor space that looks as good as it performs. If your concrete surfaces are uneven, cracked, or showing signs of wear, don’t wait—contact us today for a free inspection and see how we can raise your expectations.

Uneven Concrete Around Hot Tub Threatened Property Value This concrete leveling project in Little Rock, AR addressed a common homeowner concern — sinking concrete that was beginning to affect both appearance and safety. Lynn M. noticed the 8x8 pad beneath her hot tub had settled nearly an inch and a half, and several sidewalk and driveway sections were starting to crack. Planning to sell in the coming years, she wanted to protect her home’s value and curb appeal while preventing further settlement and potential trip hazards. Precision Concrete Lifting with PolyLevel® and NexusPro® To restore the property’s stability, our team used industry-leading PolyLevel® polyurethane foam injection to lift and stabilize the sunken hot tub pad and a 4x5 section of sidewalk. This advanced solution delivered precise, long-lasting results without the mess or downtime of traditional mudjacking. We then sealed all cracks and joints around the driveway, front walkway, back patio, and perimeter using professional-grade NexusPro® joint and crack sealant, preventing water intrusion and future settlement. Lasting Results That Protect and Preserve the Home The project was completed efficiently and with minimal disruption to the homeowner. The PolyLevel® system provided immediate lifting and stabilization, while NexusPro® added durable protection against future cracking. These proven methods not only improved the home’s appearance but also gave Lynn lasting peace of mind and confidence in her investment. Avoid costly concrete replacement and protect your property’s value with professional concrete leveling and crack repair in Little Rock, AR.Contact Redeemers Group today for a free inspection and estimate!

Suzanne C. had started noticing that her home was not getting cool in the summer or warm enough in the winter. The crawl space also needed a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the CleanSpace®  System. This system is essential to keeping any basement or crawlspace dry. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We also installed SaniDry CX Air System to keep humidity low. The SaniDry Sedona offers giant performance in a small package. It's the world's most efficient, high-performance dehumidifier, without a bulky heat exchange core. The Sedona easily fits in small crawl spaces, yet has a powerful blower to effectively dry large crawl spaces. Mold and mildew are common in crawl spaces, but the Sedona keeps the relative humidity below 55%, so mold won't stand a chance. As a high-efficiency ENERGY STAR® certified dehumidifier, the Sedona removes more moisture (100 pints per day) for less electricity cost than conventional models. Finally, we installed our EverLast™ Crawl Space Door. The doors are created with ½" thick solid plastic, and they will never rust, rot, or need paint. Sturdy knobs allow for easy access and ensure a tight seal for many years to come. The installation went extremely well and we are glad that we could help Suzanne enjoy a dry, healthy crawl space. 

A recent home addition turned problematic when Joyce reported water intrusion along a perimeter wall. The issue stemmed from a stone pathway installed several inches above the original wall line, allowing water to seep in behind the masonry and saturate the wooden studs. Though the pathway was graded away from the home, the elevated placement created a direct route for moisture intrusion. Compounding the issue, Joyce also noted an uneven floor slope in the back crawlspace addition, raising concerns about structural integrity.   Upon inspection, the crawlspace measured 16x20 feet with a central beam slightly offset, contributing to sagging along the west side of the residence. While there was no evidence of exterior foundation settlement, elevated moisture levels and visible mold were present, indicating long-term exposure. To address the problems, the crew installed a 12-foot trench drain across the add-on’s entrance, sealed off vulnerable wall sections using NexusPro, and applied LumberKote to both interior and exterior walls for advanced moisture protection. The crawlspace was further stabilized with two SmartJacks and a 10-foot supplemental beam installed on both sides of the main beam, effectively correcting the slope and reinforcing the structure.   This project not only resolved active water intrusion and structural sag, but also protected the home against future moisture damage. If you're experiencing similar issues with water seepage, mold, or crawlspace instability, don't wait. Contact us today to schedule a professional inspection and customized repair solution designed to protect your home from the ground up.

Felicia T. of North Little Rock, AR, contacted us with serious concerns about sagging and bouncing floors on the left side of her home, particularly in the dining room and bathroom areas. Upon inspection, we discovered that the home’s crawlspace was retaining water due to a malfunctioning dehumidifier and the absence of a condensate pump. The structure itself was only supported by a single main beam and four support piers—an insufficient setup for long-term stability and safety. To correct the issue, we recommended our SmartJack® system to reinforce the failing floor structure. The plan involved installing two SmartJacks and 10 feet of steel beam beneath the dining room and bathroom, and another set of SmartJacks and beam under the bedroom wall adjacent to the bathroom. Due to limited funds, Felicia was only able to stabilize one half of the home for now, with plans to complete the rest of the work at a later date. An unexpected need for soil footing plates added to the project cost, as they are essential for proper support in certain crawlspace conditions. Understanding the budget constraints, we collaborated with the homeowner to make the project feasible. By discounting $250 per soil footing plate, we helped bring the total cost within a manageable range. Despite the added expense, Felicia chose to move forward with the partial stabilization, ensuring the most compromised areas were secured. If your floors are sagging or feel unstable, contact us today to schedule your expert foundation inspection and customized repair plan!  

Joyce A. of North Little Rock, AR reached out to us after noticing water intrusion along the perimeter wall of a recently enclosed carport addition. The problem originated from a stone pathway installed after the addition was completed—its elevation sat about three inches above the existing wall, allowing water to seep behind it and saturate the wooden studs. Despite the pathway sloping away from the home, the design flaw led to excessive moisture buildup. Joyce also reported a noticeable floor slope toward a crawlspace addition at the rear of the home, prompting a full structural and waterproofing assessment. Upon inspection, our team found elevated moisture levels and mold within a 16x20 crawlspace. The main beam was slightly offset in the center, creating structural stress, and the back wall appeared unlevel from the original build—though there were no signs of exterior settlement. To correct the issues, we proposed installing a 12-foot trench drain across the front of the addition for maximum water diversion, with a NexusPro seal along the adjacent perimeter to block residual seepage. LumberKote would be applied both inside and outside the add-on wall (2 feet up) and throughout the entire crawlspace to protect the structure from further water damage. Joyce’s contractor committed to removing siding and repairing a small section of rotten plywood before our installation. To address the structural concerns, we installed two SmartJacks and a 10-foot supplemental beam on either side of the offset main beam to stabilize the floor and eliminate the sag toward the crawlspace door. Aesthetic considerations were balanced with function, and Joyce was flexible on the trench drain discharge routing and minor fence adjustments needed for drainage. With this comprehensive solution in place, Joyce’s addition and crawlspace are now protected from water and structural threats. If you're dealing with moisture problems or uneven floors in your home, contact Redeemers Group today for a custom solution built to last.

Brad T. was in the middle of remodeling his home when he noticed that the crawlspace was dirty and moist. He knew that he could not continue remodeling until the crawlspace was dry. Brad decided to give Redeemers Group a call and we were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the SuperSump® pump System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Brad and his family while they remodeled their home. 

Donna H. of Sherwood, AR had cracking around her home’s foundation. A tornado came through across the lake right behind her house threw a boat dock on top of the front porch roof. While addressing that damage, an engineer determined that the foundation was also damaged by the tornado and needed to be repaired. She called Redeemers Group.   Zac, one of our foundation specialists, went out to Sherwood to inspect the home and design a permanent solution to the foundation damage.  Donna expressed that she takes great pride in her yard and was concerned about any lawn damage that may occur. Zac reassured her that we would take all precautions to minimize any lawn damage.  Donna agreed with the proposal and the work was set. Foundation experts Chet and Malachi installed four of our push piers around the front of the porch to stabilize the structure.  Each pier is driven deep into the ground until what’s called “load bearing strata” is reached.  This is the point at which the piers can go no deeper and can bear the weight of the home. After this, the home is attached to the piers with our specialty brackets.  The system is pressurized providing permanent stability and, most of the time, lift.   We also injected our PolyLevelTM system to backfill all voids under the slab for further reinforcement. Donna was thrilled with the results.  She states: “Exceptional work and customer service. Chet and Malachi were awesome to work with!!”  Not only that, but she also left a 5-star review on Google!  We take pride in all our work, but it is jobs like this one that bring us the highest satisfaction.  We call this a “Remarkable Experience” and it is what we strive for each and every day, because our customers deserve nothing less.