Job Stories

Natrilla M. noticed that the exterrior concrete on her front porch was lifting from the foundation. She knew that this issue was not going to go away so she gave Redeemers Group a call and we were more than happy to help resolve this issue for her. To resolve this issue, we installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. Natrilla's front porch is completely stable thanks to this system.    

Duane M. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Duane and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SuperSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.

Wendy H. of Cabot, AR reached out to us with concerns about her sinking and cracking driveway. The left side of her 45x16 concrete slab had dropped approximately half an inch, and several large cracks had formed along the surface. The adjacent walkway, measuring 4x30, had also settled in the middle, creating a pooling effect during rainfall. These issues were not only unsightly but were also contributing to ongoing delamination and staining. Our inspection revealed that the combination of soil erosion and the weight of vehicles had compromised the integrity of the concrete over time. To address the problem quickly and effectively—especially with Wendy preparing to sell the home within a month—we recommended a three-step solution. PolyLevel® foam injection would be used to lift and stabilize the sunken sections of both the driveway and walkway. NexusPro® joint and crack sealant was advised to prevent water infiltration and future cracking, and SealantPro® was recommended to protect the entire concrete surface from future staining and delamination. Wendy was fully committed to the lifting and leveling but chose to defer the sealing work due to the upcoming home sale. We proceeded with the PolyLevel application, successfully lifting and leveling the affected concrete areas, restoring curb appeal and eliminating tripping hazards. This fast, minimally invasive solution not only improved the safety and appearance of the property but also added value as Wendy prepared to put her home on the market. The project was completed quickly, allowing her to move forward with confidence. Uneven driveway or sidewalk bringing down your curb appeal? Contact us today for a fast, long-lasting solution with PolyLevel concrete lifting—perfect for homeowners and sellers alike!

Michael B. had started noticing that his home was not getting cool in the summer or warm enough in the winter. The crawl space also need a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the CleanSpace®  System. This system is essential to keeping any basement or crawlspace dry. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Michael B. enjoy a dry, healthy crawl space. Redeemers Group is pleased that we could solve Michael’s crawl space problems in White Hall, AR.

Barry W. was about to sell his home when he noticed cracks forming on the walls of the home. He knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Barry. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, we were able to help Barry sell his home at an increased value.    

Lois S. of Pine Bluff, AR had purchased her home this year and did some remodeling. After the work was complete, she noticed water coming in near the bay window of the home. She was concerned because she had just replaced the floors and did not want all that time, money, and effort to be ruined by water intrusion.  She called Redeemers group. Foundation repair specialist Spencer went out to Pine Bluff to inspect the home. Lois explained to Spencer that she thought it was coming in through the brick.  After a thorough inspection, Spencer was able to locate the intrusion point and design a permanent solution to the problem.  Spencer walked Lois through the repair process and showed her a video detailing how the solution would work.  She loved the idea, and the project was set. We installed our Ground Water Protection system along 18 feet of the homes exterior. We installed a sump pump, which will discharge the water out of the flower bed into the side yard, away from the foundation. This will ensure that any water that comes close to the home will enter the system and be expelled, protecting the home from future water damage. Lois was thrilled that her issues had been permanently remedied. She was relieved that all of her investment, including her new flooring, was now safe from the threat of water intrusion.  

Rosemary B. of Pine Bluff, AR was having problems with her floors.  There were some spots that were bouncy, and she knew that floors were supposed to be sturdy, with no spring in them.  This is a definite symptom of foundation problems.  After searching the web, she discovered Redeemers Group.  She quickly booked a free inspection to try to get to the root of the problem. Spencer, one of our specialists, took the trip to Pine Bluff to inspect and diagnose the problem.  After inspecting Rosemary's crawl space, Spencer was quickly able to spot the issue.  Her joists were rotted, moldy, and broken.  This was caused by moisture.  Moisture and water infiltration is one of the worst things that can happen to a crawl space.  The first issue caused by moisture in mold.  Mold in the crawl space can quickly make it's way into the home and contaminate the air we breath.  This is potentially hazardous and can cause health issues.  Second, water and moisture causes wood to rot.  Homes are supported by wooden joists, and rotted wood quickly becomes broken wood.  This causes sagging and bouncing floors, malfunctioning doors and windows, as well as interior and exterior wall cracks.  Spencer was able to explain this to Rosemary and show her how Redeemers Group could permanently fix her foundation problems and the work was scheduled. Crawlspace and foundation expert Juan and his crew arrived in Pine Bluff ready to help Rosemary.  Their mission was to stabilize her home.  The first thing they needed to do was to replace the broken joists.  Then they installed our SmartJackTM system to lift and level the home back into proper position.  This also put an end to her bouncy floors.  Redeemers Group is glad to have had the opportunity to help Rosemary.  Her home is stabilized and she is excited that she no longer needs to worry about her foundation.  Remarkable experiences is what we strive to provide, and we are ready to give you the same care and quality. If you are experiencing problems like these, Call or Click TODAY!  

Our customer, Reene H, noticed that her floor was sinking in one part of the home. Redeemers Group was more than happy to help with this!  To solve this issue, we used our SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We also installed the PolyLevel® system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We were more than happy to help this family with their sinking floor. 

Ken W. of Ward, AR had a pool installed eight years ago and recently began noticing issues with the surrounding concrete. Cracks and sinking joints around the pool deck were becoming a concern, particularly near the steps where movement was most visible. After discussing a range of repair options, Ken decided to focus on addressing the most urgent areas to prevent further damage and ensure safe use of the pool area. Our team performed targeted PolyLevel® injection and joint sealing along the left side of the pool, beginning from the staircase and extending about two feet down toward the corner of the concrete deck. Additionally, we treated the first expansion joint to the right of the stairs by stabilizing approximately 12 inches on either side. These precise repairs were designed to halt ongoing settlement and eliminate trip hazards in the most heavily trafficked section of the deck. Ken opted to complete this portion of the project for now, choosing a cost-effective solution while keeping the door open for future repairs if needed. With the most vulnerable sections stabilized, his pool area is now safer and more structurally sound. If your pool deck is cracking or sinking, contact Redeemers Group today for a customized concrete repair plan that fits your needs and budget.

Donna R. had noticed that the foundation of her home was unstable. She hired other contractors over the years, but the foundation issue would not go away. Donna and her family even decided to try to work on these issues on his own, but these solutions were only temporary. Redeemers Group was happy to help Donna secure her home’s foundation. In order to resolve this issue, we get used the the push pier system. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. Once this was completed; Donna’s home was foundation problem free. We are thrilled that we could help Donna and her family.