Job Stories

Brad T. was in the middle of remodeling his home when he noticed that the crawlspace was dirty and moist. He knew that he could not continue remodeling until the crawlspace was dry. Brad decided to give Redeemers Group a call and we were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the SuperSump® pump System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Brad and his family while they remodeled their home. 

Donna H. of Sherwood, AR had cracking around her home’s foundation. A tornado came through across the lake right behind her house threw a boat dock on top of the front porch roof. While addressing that damage, an engineer determined that the foundation was also damaged by the tornado and needed to be repaired. She called Redeemers Group.   Zac, one of our foundation specialists, went out to Sherwood to inspect the home and design a permanent solution to the foundation damage.  Donna expressed that she takes great pride in her yard and was concerned about any lawn damage that may occur. Zac reassured her that we would take all precautions to minimize any lawn damage.  Donna agreed with the proposal and the work was set. Foundation experts Chet and Malachi installed four of our push piers around the front of the porch to stabilize the structure.  Each pier is driven deep into the ground until what’s called “load bearing strata” is reached.  This is the point at which the piers can go no deeper and can bear the weight of the home. After this, the home is attached to the piers with our specialty brackets.  The system is pressurized providing permanent stability and, most of the time, lift.   We also injected our PolyLevelTM system to backfill all voids under the slab for further reinforcement. Donna was thrilled with the results.  She states: “Exceptional work and customer service. Chet and Malachi were awesome to work with!!”  Not only that, but she also left a 5-star review on Google!  We take pride in all our work, but it is jobs like this one that bring us the highest satisfaction.  We call this a “Remarkable Experience” and it is what we strive for each and every day, because our customers deserve nothing less.  

Natrilla M. noticed that the exterrior concrete on her front porch was lifting from the foundation. She knew that this issue was not going to go away so she gave Redeemers Group a call and we were more than happy to help resolve this issue for her. To resolve this issue, we installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. Natrilla's front porch is completely stable thanks to this system.    

Duane M. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Duane and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SuperSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.

Wendy H. of Cabot, AR reached out to us with concerns about her sinking and cracking driveway. The left side of her 45x16 concrete slab had dropped approximately half an inch, and several large cracks had formed along the surface. The adjacent walkway, measuring 4x30, had also settled in the middle, creating a pooling effect during rainfall. These issues were not only unsightly but were also contributing to ongoing delamination and staining. Our inspection revealed that the combination of soil erosion and the weight of vehicles had compromised the integrity of the concrete over time. To address the problem quickly and effectively—especially with Wendy preparing to sell the home within a month—we recommended a three-step solution. PolyLevel® foam injection would be used to lift and stabilize the sunken sections of both the driveway and walkway. NexusPro® joint and crack sealant was advised to prevent water infiltration and future cracking, and SealantPro® was recommended to protect the entire concrete surface from future staining and delamination. Wendy was fully committed to the lifting and leveling but chose to defer the sealing work due to the upcoming home sale. We proceeded with the PolyLevel application, successfully lifting and leveling the affected concrete areas, restoring curb appeal and eliminating tripping hazards. This fast, minimally invasive solution not only improved the safety and appearance of the property but also added value as Wendy prepared to put her home on the market. The project was completed quickly, allowing her to move forward with confidence. Uneven driveway or sidewalk bringing down your curb appeal? Contact us today for a fast, long-lasting solution with PolyLevel concrete lifting—perfect for homeowners and sellers alike!

Michael B. had started noticing that his home was not getting cool in the summer or warm enough in the winter. The crawl space also need a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the CleanSpace®  System. This system is essential to keeping any basement or crawlspace dry. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Michael B. enjoy a dry, healthy crawl space. Redeemers Group is pleased that we could solve Michael’s crawl space problems in White Hall, AR.

Barry W. was about to sell his home when he noticed cracks forming on the walls of the home. He knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Barry. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, we were able to help Barry sell his home at an increased value.    

Lois S. of Pine Bluff, AR had purchased her home this year and did some remodeling. After the work was complete, she noticed water coming in near the bay window of the home. She was concerned because she had just replaced the floors and did not want all that time, money, and effort to be ruined by water intrusion.  She called Redeemers group. Foundation repair specialist Spencer went out to Pine Bluff to inspect the home. Lois explained to Spencer that she thought it was coming in through the brick.  After a thorough inspection, Spencer was able to locate the intrusion point and design a permanent solution to the problem.  Spencer walked Lois through the repair process and showed her a video detailing how the solution would work.  She loved the idea, and the project was set. We installed our Ground Water Protection system along 18 feet of the homes exterior. We installed a sump pump, which will discharge the water out of the flower bed into the side yard, away from the foundation. This will ensure that any water that comes close to the home will enter the system and be expelled, protecting the home from future water damage. Lois was thrilled that her issues had been permanently remedied. She was relieved that all of her investment, including her new flooring, was now safe from the threat of water intrusion.  

Rosemary B. of Pine Bluff, AR was having problems with her floors.  There were some spots that were bouncy, and she knew that floors were supposed to be sturdy, with no spring in them.  This is a definite symptom of foundation problems.  After searching the web, she discovered Redeemers Group.  She quickly booked a free inspection to try to get to the root of the problem. Spencer, one of our specialists, took the trip to Pine Bluff to inspect and diagnose the problem.  After inspecting Rosemary's crawl space, Spencer was quickly able to spot the issue.  Her joists were rotted, moldy, and broken.  This was caused by moisture.  Moisture and water infiltration is one of the worst things that can happen to a crawl space.  The first issue caused by moisture in mold.  Mold in the crawl space can quickly make it's way into the home and contaminate the air we breath.  This is potentially hazardous and can cause health issues.  Second, water and moisture causes wood to rot.  Homes are supported by wooden joists, and rotted wood quickly becomes broken wood.  This causes sagging and bouncing floors, malfunctioning doors and windows, as well as interior and exterior wall cracks.  Spencer was able to explain this to Rosemary and show her how Redeemers Group could permanently fix her foundation problems and the work was scheduled. Crawlspace and foundation expert Juan and his crew arrived in Pine Bluff ready to help Rosemary.  Their mission was to stabilize her home.  The first thing they needed to do was to replace the broken joists.  Then they installed our SmartJackTM system to lift and level the home back into proper position.  This also put an end to her bouncy floors.  Redeemers Group is glad to have had the opportunity to help Rosemary.  Her home is stabilized and she is excited that she no longer needs to worry about her foundation.  Remarkable experiences is what we strive to provide, and we are ready to give you the same care and quality. If you are experiencing problems like these, Call or Click TODAY!  

Our customer, Reene H, noticed that her floor was sinking in one part of the home. Redeemers Group was more than happy to help with this!  To solve this issue, we used our SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We also installed the PolyLevel® system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We were more than happy to help this family with their sinking floor.