Job Stories

Felicia T. of North Little Rock, AR, contacted us with serious concerns about sagging and bouncing floors on the left side of her home, particularly in the dining room and bathroom areas. Upon inspection, we discovered that the home’s crawlspace was retaining water due to a malfunctioning dehumidifier and the absence of a condensate pump. The structure itself was only supported by a single main beam and four support piers—an insufficient setup for long-term stability and safety. To correct the issue, we recommended our SmartJack® system to reinforce the failing floor structure. The plan involved installing two SmartJacks and 10 feet of steel beam beneath the dining room and bathroom, and another set of SmartJacks and beam under the bedroom wall adjacent to the bathroom. Due to limited funds, Felicia was only able to stabilize one half of the home for now, with plans to complete the rest of the work at a later date. An unexpected need for soil footing plates added to the project cost, as they are essential for proper support in certain crawlspace conditions. Understanding the budget constraints, we collaborated with the homeowner to make the project feasible. By discounting $250 per soil footing plate, we helped bring the total cost within a manageable range. Despite the added expense, Felicia chose to move forward with the partial stabilization, ensuring the most compromised areas were secured. If your floors are sagging or feel unstable, contact us today to schedule your expert foundation inspection and customized repair plan!  

Joyce A. of North Little Rock, AR reached out to us after noticing water intrusion along the perimeter wall of a recently enclosed carport addition. The problem originated from a stone pathway installed after the addition was completed—its elevation sat about three inches above the existing wall, allowing water to seep behind it and saturate the wooden studs. Despite the pathway sloping away from the home, the design flaw led to excessive moisture buildup. Joyce also reported a noticeable floor slope toward a crawlspace addition at the rear of the home, prompting a full structural and waterproofing assessment. Upon inspection, our team found elevated moisture levels and mold within a 16x20 crawlspace. The main beam was slightly offset in the center, creating structural stress, and the back wall appeared unlevel from the original build—though there were no signs of exterior settlement. To correct the issues, we proposed installing a 12-foot trench drain across the front of the addition for maximum water diversion, with a NexusPro seal along the adjacent perimeter to block residual seepage. LumberKote would be applied both inside and outside the add-on wall (2 feet up) and throughout the entire crawlspace to protect the structure from further water damage. Joyce’s contractor committed to removing siding and repairing a small section of rotten plywood before our installation. To address the structural concerns, we installed two SmartJacks and a 10-foot supplemental beam on either side of the offset main beam to stabilize the floor and eliminate the sag toward the crawlspace door. Aesthetic considerations were balanced with function, and Joyce was flexible on the trench drain discharge routing and minor fence adjustments needed for drainage. With this comprehensive solution in place, Joyce’s addition and crawlspace are now protected from water and structural threats. If you're dealing with moisture problems or uneven floors in your home, contact Redeemers Group today for a custom solution built to last.

Joseph B. of Cave City, AR reached out after noticing that a corner of his shop had begun to noticeably sink. The affected area measured roughly 10x10 feet and was starting to show signs of settlement that could worsen over time. While the back half of the building also displayed minor settling, Joseph decided to focus solely on repairing the corner that posed the most immediate concern. To address the issue, we used our trusted PolyLevel system to lift and re-level the sunken section. This expanding foam solution allowed us to stabilize the slab without extensive disruption to the rest of the structure. Once the lift was complete, we sealed all visible cracks and joints in the area using NexusPro, a flexible, long-lasting sealant that protects against water infiltration and future shifting. This targeted approach gave Joseph a practical, cost-effective fix that addressed the immediate structural concern without unnecessary repairs. His shop corner is now stable and protected—ready for continued use without the fear of further settlement. Have a corner or section of concrete that’s sinking? Contact us today for a focused, non-invasive solution that gets the job done right—quickly and effectively.

Duane M. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Duane and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SuperSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.

Wendy H. of Cabot, AR reached out to us with concerns about her sinking and cracking driveway. The left side of her 45x16 concrete slab had dropped approximately half an inch, and several large cracks had formed along the surface. The adjacent walkway, measuring 4x30, had also settled in the middle, creating a pooling effect during rainfall. These issues were not only unsightly but were also contributing to ongoing delamination and staining. Our inspection revealed that the combination of soil erosion and the weight of vehicles had compromised the integrity of the concrete over time. To address the problem quickly and effectively—especially with Wendy preparing to sell the home within a month—we recommended a three-step solution. PolyLevel® foam injection would be used to lift and stabilize the sunken sections of both the driveway and walkway. NexusPro® joint and crack sealant was advised to prevent water infiltration and future cracking, and SealantPro® was recommended to protect the entire concrete surface from future staining and delamination. Wendy was fully committed to the lifting and leveling but chose to defer the sealing work due to the upcoming home sale. We proceeded with the PolyLevel application, successfully lifting and leveling the affected concrete areas, restoring curb appeal and eliminating tripping hazards. This fast, minimally invasive solution not only improved the safety and appearance of the property but also added value as Wendy prepared to put her home on the market. The project was completed quickly, allowing her to move forward with confidence. Uneven driveway or sidewalk bringing down your curb appeal? Contact us today for a fast, long-lasting solution with PolyLevel concrete lifting—perfect for homeowners and sellers alike!

Barry W. was about to sell his home when he noticed cracks forming on the walls of the home. He knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Barry. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, we were able to help Barry sell his home at an increased value.    

Donna R. had noticed that the foundation of her home was unstable. She hired other contractors over the years, but the foundation issue would not go away. Donna and her family even decided to try to work on these issues on his own, but these solutions were only temporary. Redeemers Group was happy to help Donna secure her home’s foundation. In order to resolve this issue, we get used the the push pier system. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. Once this was completed; Donna’s home was foundation problem free. We are thrilled that we could help Donna and her family.

When these Shae and Andrew C. of Searcy, AR invested in their property, they expected long-term stability and peace of mind. However, after six years of ownership, they noticed their pool deck had begun settling in multiple areas, raising concerns about both safety and property value. The most significant issue had developed where two six-foot brick columns were causing the slab to sink, putting stress on the surrounding structure. Recognizing the potential risks of further movement, they sought a professional solution to restore stability and prevent additional damage. To address these structural concerns, our team installed helical piers to support and tip the brick columns back toward the wall, helping to reestablish their proper alignment. Additionally, we reinforced the bottom of the slab with angle iron for enhanced durability. The foundation was lifted and leveled to restore a uniform surface, and permanently stabilized to prevent further movement. A small section of fencing was temporarily removed for accessibility, though this process was quick and straightforward. Beyond structural repairs, we ensured long-term protection by applying a high-performance three-part Concrete Protection System. This included sealing all joints and cracks, as well as securing the pool coping to prevent water infiltration and further shifting. By reinforcing these key areas, this repair project not only restored the integrity of the pool deck but also safeguarded the homeowner’s investment for years to come. With expert techniques and durable materials, we provided lasting peace of mind and a solution that enhanced both safety and property value.

Barry G. of Searcy, AR contacted us after purchasing a home with a pool that had seen better days. The pool itself wasn’t a major factor in his decision to buy, and he initially debated whether to repair the surrounding concrete deck or fill the pool in entirely. Our initial inspection revealed widespread settlement around the pool deck, with the worst settling on the East side near the home. Barry’s biggest concern, however, was at the South end of the deck—where a diving board once stood. While the concrete surface had minimal cracking for its size, the uneven sections posed safety issues and detracted from the yard’s appearance. After taking time to consider his options, Barry reached out months later for a second inspection and updated proposal. We found that the condition had remained stable, with no new signs of movement or cracking. Confident in the long-term value of a proper repair, Barry decided to invest in restoring the pool deck and opted for our full-service solution. Our team completed the project using our proven 3-Part Concrete Protection System: PolyLevel™ to lift and level the settled slabs, NexusPro™ to seal joints and prevent future water intrusion, and SealantPro™ to protect the surface from moisture, stains, and UV damage. The result is a smooth, durable, and safe poolside space that enhances the beauty and usability of Barry’s backyard. Dealing with sunken or cracked pool deck concrete? Contact us today to schedule your inspection and see how our 3-Part CPS can restore your outdoor spaces!  

Tim B. of Searcy, AR contacted us with concerns about cracking and settling concrete near a critical area of his property—where underground electrical and telephone lines run alongside a culvert, approximately 40 feet from the end of his driveway. While the concrete hadn’t shifted dramatically yet, early signs of sinking and multiple cracked joints signaled a growing issue. Tim wanted to address the damage now to prevent future hazards and ensure full use of his five-year warranty. Our crew began by carefully backfilling the 40-foot section to provide stable support beneath the concrete. We then repaired and levelized three 18-foot-long joints in the affected area, using our two-part concrete repair system. This included precision lifting and stabilization followed by professional crack and joint sealing. Throughout the job, we remained mindful of the nearby utility lines to ensure a safe, non-invasive process. Tim later reached out to expand the scope, requesting additional crack repairs to ensure a consistent, long-lasting finish. The result was a safer, smoother driveway entrance—restored without the need for major demolition. Tim now has peace of mind knowing that the repaired section is stabilized, protected, and backed by a five-year warranty. He’s also planning to address the remainder of his driveway in the future, knowing he can count on our team for long-term concrete protection. Notice cracking or sinking in your driveway? Don’t wait for it to get worse. Call Redeemers Group today to schedule a free inspection and protect your concrete with our proven repair systems and industry-leading warranties.