Job Stories

Felicia T. of North Little Rock, AR, contacted us with serious concerns about sagging and bouncing floors on the left side of her home, particularly in the dining room and bathroom areas. Upon inspection, we discovered that the home’s crawlspace was retaining water due to a malfunctioning dehumidifier and the absence of a condensate pump. The structure itself was only supported by a single main beam and four support piers—an insufficient setup for long-term stability and safety. To correct the issue, we recommended our SmartJack® system to reinforce the failing floor structure. The plan involved installing two SmartJacks and 10 feet of steel beam beneath the dining room and bathroom, and another set of SmartJacks and beam under the bedroom wall adjacent to the bathroom. Due to limited funds, Felicia was only able to stabilize one half of the home for now, with plans to complete the rest of the work at a later date. An unexpected need for soil footing plates added to the project cost, as they are essential for proper support in certain crawlspace conditions. Understanding the budget constraints, we collaborated with the homeowner to make the project feasible. By discounting $250 per soil footing plate, we helped bring the total cost within a manageable range. Despite the added expense, Felicia chose to move forward with the partial stabilization, ensuring the most compromised areas were secured. If your floors are sagging or feel unstable, contact us today to schedule your expert foundation inspection and customized repair plan!  

Joyce A. of North Little Rock, AR reached out to us after noticing water intrusion along the perimeter wall of a recently enclosed carport addition. The problem originated from a stone pathway installed after the addition was completed—its elevation sat about three inches above the existing wall, allowing water to seep behind it and saturate the wooden studs. Despite the pathway sloping away from the home, the design flaw led to excessive moisture buildup. Joyce also reported a noticeable floor slope toward a crawlspace addition at the rear of the home, prompting a full structural and waterproofing assessment. Upon inspection, our team found elevated moisture levels and mold within a 16x20 crawlspace. The main beam was slightly offset in the center, creating structural stress, and the back wall appeared unlevel from the original build—though there were no signs of exterior settlement. To correct the issues, we proposed installing a 12-foot trench drain across the front of the addition for maximum water diversion, with a NexusPro seal along the adjacent perimeter to block residual seepage. LumberKote would be applied both inside and outside the add-on wall (2 feet up) and throughout the entire crawlspace to protect the structure from further water damage. Joyce’s contractor committed to removing siding and repairing a small section of rotten plywood before our installation. To address the structural concerns, we installed two SmartJacks and a 10-foot supplemental beam on either side of the offset main beam to stabilize the floor and eliminate the sag toward the crawlspace door. Aesthetic considerations were balanced with function, and Joyce was flexible on the trench drain discharge routing and minor fence adjustments needed for drainage. With this comprehensive solution in place, Joyce’s addition and crawlspace are now protected from water and structural threats. If you're dealing with moisture problems or uneven floors in your home, contact Redeemers Group today for a custom solution built to last.

Brad T. was in the middle of remodeling his home when he noticed that the crawlspace was dirty and moist. He knew that he could not continue remodeling until the crawlspace was dry. Brad decided to give Redeemers Group a call and we were more than happy to help resolve the issue. One of the main components of the crawl space solution included the installation of the SuperSump® pump System and the CleanSpace® System. This system is essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We were happy that we could help Brad and his family while they remodeled their home. 

Donna H. of Sherwood, AR had cracking around her home’s foundation. A tornado came through across the lake right behind her house threw a boat dock on top of the front porch roof. While addressing that damage, an engineer determined that the foundation was also damaged by the tornado and needed to be repaired. She called Redeemers Group.   Zac, one of our foundation specialists, went out to Sherwood to inspect the home and design a permanent solution to the foundation damage.  Donna expressed that she takes great pride in her yard and was concerned about any lawn damage that may occur. Zac reassured her that we would take all precautions to minimize any lawn damage.  Donna agreed with the proposal and the work was set. Foundation experts Chet and Malachi installed four of our push piers around the front of the porch to stabilize the structure.  Each pier is driven deep into the ground until what’s called “load bearing strata” is reached.  This is the point at which the piers can go no deeper and can bear the weight of the home. After this, the home is attached to the piers with our specialty brackets.  The system is pressurized providing permanent stability and, most of the time, lift.   We also injected our PolyLevelTM system to backfill all voids under the slab for further reinforcement. Donna was thrilled with the results.  She states: “Exceptional work and customer service. Chet and Malachi were awesome to work with!!”  Not only that, but she also left a 5-star review on Google!  We take pride in all our work, but it is jobs like this one that bring us the highest satisfaction.  We call this a “Remarkable Experience” and it is what we strive for each and every day, because our customers deserve nothing less.  

Natrilla M. noticed that the exterrior concrete on her front porch was lifting from the foundation. She knew that this issue was not going to go away so she gave Redeemers Group a call and we were more than happy to help resolve this issue for her. To resolve this issue, we installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. Natrilla's front porch is completely stable thanks to this system.    

Duane M. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Duane and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SuperSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.

Wendy H. of Cabot, AR reached out to us with concerns about her sinking and cracking driveway. The left side of her 45x16 concrete slab had dropped approximately half an inch, and several large cracks had formed along the surface. The adjacent walkway, measuring 4x30, had also settled in the middle, creating a pooling effect during rainfall. These issues were not only unsightly but were also contributing to ongoing delamination and staining. Our inspection revealed that the combination of soil erosion and the weight of vehicles had compromised the integrity of the concrete over time. To address the problem quickly and effectively—especially with Wendy preparing to sell the home within a month—we recommended a three-step solution. PolyLevel® foam injection would be used to lift and stabilize the sunken sections of both the driveway and walkway. NexusPro® joint and crack sealant was advised to prevent water infiltration and future cracking, and SealantPro® was recommended to protect the entire concrete surface from future staining and delamination. Wendy was fully committed to the lifting and leveling but chose to defer the sealing work due to the upcoming home sale. We proceeded with the PolyLevel application, successfully lifting and leveling the affected concrete areas, restoring curb appeal and eliminating tripping hazards. This fast, minimally invasive solution not only improved the safety and appearance of the property but also added value as Wendy prepared to put her home on the market. The project was completed quickly, allowing her to move forward with confidence. Uneven driveway or sidewalk bringing down your curb appeal? Contact us today for a fast, long-lasting solution with PolyLevel concrete lifting—perfect for homeowners and sellers alike!

Michael B. had started noticing that his home was not getting cool in the summer or warm enough in the winter. The crawl space also need a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the CleanSpace®  System. This system is essential to keeping any basement or crawlspace dry. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Michael B. enjoy a dry, healthy crawl space. Redeemers Group is pleased that we could solve Michael’s crawl space problems in White Hall, AR.

Barry W. was about to sell his home when he noticed cracks forming on the walls of the home. He knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Barry. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLeve®l system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, we were able to help Barry sell his home at an increased value.    

Lois S. of Pine Bluff, AR had purchased her home this year and did some remodeling. After the work was complete, she noticed water coming in near the bay window of the home. She was concerned because she had just replaced the floors and did not want all that time, money, and effort to be ruined by water intrusion.  She called Redeemers group. Foundation repair specialist Spencer went out to Pine Bluff to inspect the home. Lois explained to Spencer that she thought it was coming in through the brick.  After a thorough inspection, Spencer was able to locate the intrusion point and design a permanent solution to the problem.  Spencer walked Lois through the repair process and showed her a video detailing how the solution would work.  She loved the idea, and the project was set. We installed our Ground Water Protection system along 18 feet of the homes exterior. We installed a sump pump, which will discharge the water out of the flower bed into the side yard, away from the foundation. This will ensure that any water that comes close to the home will enter the system and be expelled, protecting the home from future water damage. Lois was thrilled that her issues had been permanently remedied. She was relieved that all of her investment, including her new flooring, was now safe from the threat of water intrusion.