Job Stories

Stephen and Shelly C. of Lakeland, TN have been noticing drywall cracks inside the home for many years.  They also started to appear in the exterior brick outside.  This was a problem because they wanted to repaint and refresh the home now that their kids had moved out.  They knew that foundation settlement could be the issue, so they called Redeemers Group. Foundation specialist Cam went out to Lakeland to inspect the home.  He discovered what Stephen had suspected; the foundation was settling.  Cam was able to design a permanent solution for the home that would include our push pier system as well as our PolyLevelTM concrete injection system. Now, typically people think of the concrete poly injections as a solution for exterior concrete.  This is correct for the most part.  But PolyLevelTM is often used in conjunction with piers. Lifting a house back to its original position can leave voids in the soil beneath.  PolyLevelTM is used to backfill those voids to be sure that no other settlement issues arise.   Foundation expert Chet and his crew were tasked with completing this project.  They removed the landscaping to dig the holes.  This was tricky because there were irrigation lines running where they needed to dig. They were able to move these lines, install the piers, and get the irrigation set back into place.  Piers were placed around the front and the east side of the house, around to the back.  There was no way to get any heavy equipment to the back of the house without causing damage to the landscaping, so those holes were dug out by hand. After the piers were set and pressurized, it was time for concrete expert Dalton and his crew to backfill with the PolyLevelTM injection.  They used great care to insure minimal damage to the interior floors.  After these injections, the house was fully, and permanently stable.  Mr. and Mrs. C. are very pleased with the results. They can now carry on with their home updates without worry.  They even left a 5 star rating and glowing review of the process and the crew!  

Lucy S. had noticed cracked foundation and doors and windows that were not closing. Lucy tried to search for solutions to this problem, but nothing seemed to work. Redeemers Group was more than happy to help her and her family resolve this issue. To solve their foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. Now, Lucy will be able to enjoy her home knowing that their foundation issues are repaired.

Shane, Courtney, and Buford took on this PolyLEVEL job for a front walkway in Collierville, TN! The homeowner, Gloria D., began to realize her front sidewalk and walkway leading to her house was not only settling but was also creating a trip hazard for her neighbors. She made the call to Redeemers Group, and we were able to give her a free inspection, deciding that her best option would be for a PolyLEVEL injection to be done! There was a walkway leading from the home’s front door, down to the sidewalk that had been installed by the town of Collierville. Shane’s team had to monitor many aspects of this project to fulfill a full lift.  One corner on the final slab had not settled as far down as the other three corners, so one member of the crew had to physically jump up and down on the slab to maintain the slab’s position. The crew went above and beyond to insure this home owner the perfect lift. The team also made sure any “blowout’ of the foam from under the slab did not seep into the home owner’s grass. Buford and Courtney diligently removed any of the excess foam. After all three slabs were lifted, the team completed a thorough clean up, complete with sweeping the sidewalk, removing any excess foam, and sanding the small holes that had to be drilled for the injections. The Redeemers were able to complete her project, leaving her sidewalk level once again, almost as if it was brand new!!

Randy M. noticed that his crawlspace was damp and could possibly cause mold. He gave Redeemers Group a call before the issue worsened. One of the first components of this project was to install SmartSump pump system The SmartSump™ comes equipped with a cast-iron Zoeller® primary pump with the option of adding an UltraSump® Battery Backup Sump Pump. This sump pump is designed to fit with the CleanSpace® liner and has a sump alarm to ensure you always are aware of any water in your crawl space Install SaniDry CX Air System to keep humidity low. The SaniDry Sedona offers giant performance in a small package. It's the world's most efficient, high-performance dehumidifier, without a bulky heat exchange core. The Sedona easily fits in small crawl spaces, yet has a powerful blower to effectively dry large crawl spaces. Mold and mildew are common in crawl spaces, but the Sedona keeps the relative humidity below 55%, so mold won't stand a chance. As a high-efficiency ENERGY STAR® certified dehumidifier, the Sedona removes more moisture (100 pints per day) for less electricity cost than conventional models. We also installed the CleanSpace® System which separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-mil poly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. Finally, we installed our EverLast™ Crawl Space Door. The doors are created with ½" thick solid plastic, and they will never rust, rot, or need paint. Sturdy knobs allow for easy access and ensure a tight seal for many years to come. Randy M. and his family are now able to enjoy their home with a damp crawl space! 

Randy W. and his family had noticed that mold was appearing on the floors of their home. The source of this moisture and mold was a damp crawl space. Randy gave Redeemers Group a call and we were more than happy to help with this crawl space issue. To resolve this issue, the team at Redeemers Group installed the CleanSpace® System. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. Now that this has been installed, their crawl space is dry and will no longer hold moisture. We are happy that we could resolve this issue for Randy W. and his family.    

Kenneth B. and his family noticed that water would always stay long after the rain was gone. Their drainage system was failing and it was affecting their home's foundation. Kenneth gave Redeemers Group a call and we were able to come out to the property and provide a great solution to this issue. Redeeemers Group was able to come in and install our WaterGuard® basement waterproofing system. This system is an innovative interior perimeter drainage channel designed to effectively solve basement water problems. Unlike traditional French drains that are installed outside the foundation or alongside the footing, WaterGuard piping won't clog with silt or plant roots. In fact, the WaterGuard basement drainage system includes a 20-year warranty against clogs. Water enters the system via inlet holes and flows through the drainage pipe to the TripleSafe or another sump pump. We also installed the SuperSump pump system which is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. Now, Kenneth and his family are able to enjoy their home without a flooded garage and driveway.  

This customer had a very flooded crawl space. In fact, the first day out on the job had to be spent completely pumping out the water! We removed the water, then returned to install a full drainage system to move water out from the crawl space and far out away from the home. This all begins with the sump pump that pulls water that enters the crawl space into a drainage line that forces the water way out into the yard and away from the home where, if left unchecked, would do major damage to the house over time.Luckily this customer called us to solve the flooding before things got out of control. Have you called your local waterproofing and foundation experts to help you? Don't wait, flooded crawl spaces will only get worse with time!

This homeowner noticed a small crack in his garage when he first moved in three years ago. His home was newly built, so he figured it was due to settling, and everyone told him that it was normal and "houses settle all the time, even newly-built homes."But, as the snow and rains came and went, he notice the crack getting bigger, and now new ones were appearing.He did the smart thing, and called his local concrete repair company and asked us to take a look. Our System Design Specialist came out and correctly diagnosed the issue: water was seeping under his concrete slab and causing voids to form, which in turn was leading to his concrete sinking and cracking.   Luckily, he had called in time; Redeemers Group was able to stabilize the garage slab by injecting a proprietary polymer foam. Once the slab was stabilized, we sealed the joints to close the crack AND to make sure no more water got in and disrupted the soil beneath the slab. The homeowner was so grateful, he went on to trust the concrete experts, and asked for preventative sealing of all his existing concrete to ensure he never had to deal with cracking or settling again!

This homeowner wasn’t concerned with the condition of the crawl space until the water and humidity issues began to affect the beautiful wood flooring in the downstairs on the home. They started to notice rippling in some places of the flooring. In others, the boards were expanding and contracting with the changes in dampness below them. One picture shows where boards started to come up altogether. Our inspector found that the crawl space needed to be fully encapsulated. The system included drainage matting, Cleanspace liner, a Sani Dry sump pump, and a dehumidifier. Click here to learn more about how all of these parts of the encapsulation system work together, and why they are all necessary. In the end, the homeowner was pleased that any water that would enter the crawl space would be diverted to the sump before it can cause problems, and the dehumidifier would keep the air conditioned in an appropriate manner. They were further pleased that as the system began working, and the flooring began to dry out from the underside, some of the aesthetic issues with the hardwood floors went away.

Harry D. and his wife Ann of Germantown, TN built their house 43 years ago. They have been married for a little over 50 years and are well into their 80's.  It has become hard for Harry to move around the driveway because of the unevenness. They are entering the time in their lives when it’s time to think about downsizing and selling their home. They know that repairing the driveway will allow them to sell quickly and receive full value for the home.  This is the original driveway, and it is in great condition. Since their house is on the top of a hill, they included a retaining wall during the home’s construction, and their driveway comes up to the side of this wall. Ann has had anxieties about this getting worse. After a thorough inspection, we proposed a permanent solution for the driveway. Harry and Ann loved this and were excited to finally solve their issues.  Ann talked to our specialist for about an hour, telling him about all the work that Harry had poured into the house over the last 40+ years. Recalling when the home was built, they had appliances and wood that were being stolen, so Harry would sleep in the back of a station wagon for weeks with a gun to protect their investment. This has made it difficult for Harry to think about downsizing and letting the house go. Ann is ready to move on, but for Harry to make the move, the next place must be perfect. Our concrete crew, led by concrete expert Tommy, used our PolyLevelTM Concrete injection system to lift, level, and stabilize the driveway.  They also filled all cracks and joints with our NexusProTM crack and joint sealant.  This will keep water from penetrating beneath the concrete, causing soil erosion.  This concrete repair job has given Ann the peace of mind that she deserves.  She can be confident the driveway is stable and isn't going anywhere.  Harry can be sure, whether he decides to stay or go, that his driveway is safe.