Foundation Repair for Peace of Mind in Oxford, MS
Betty T. of Oxford, MS was frustrated with her concrete slab foundation issues. Her home was only 2 years old when she began to experience foundation troubles. Her home was built on uneven ground with tree roots and debris underneath the slab. This meant failing soil, a settling foundation, a sunken room, and windows and doors that could not function. The windows and doors were a major concern for Betty because of her daughter with special needs. Betty needed reassurance that all doors and windows functioned properly in case of emergency.
What’s worse? She trusted another company to fix her foundation issues and this work, which was guaranteed, failed. When she tried to get the company to honor the guarantee, she discovered that they are now out of business. Luckily, she found Redeemers Group.
Ryan, one of our Inspectors, went to visit Betty with two things in mind. First, he wanted to fully and permanently resolve her foundation issues and give Betty the peace of mind she deserved. Next, he wanted to redefine Betty’s experience while dealing with a contractor and show her that honesty, integrity, and compassion still exist in our business. After Ryan walked her through the solution and all processes involved, Betty agreed with the findings, and the work was set to begin.
It was now up to Chet and his crew, who were tasked with handling this foundation project. They installed our Push Pier system in order to stabilize the sinking room. Not only was this the most effective solution, but it is also permanent. Push Piers offer the much-needed stabilization without further disturbing the soil. Along with the Push Piers, the crew used our PolyLevelTM system. Injecting PolyLevelTM underneath the concrete works to fill voids and stabilize the foundation in places where piers cannot go. PolyLevelTM was also used to level her concrete patio.
It is jobs like this that reinforce the Redeemers Group mission: to redefine. Betty was let down by a few poor contractors who did subpar work and left her frightened about the well-being of her daughter. We are proud to have been there for Betty and to make sure that her home is safe, and her foundation is secure.