Smoothing Operations in Tupelo, MS: Forklift Safety Restored with PolyLevel® Concrete Repair

Challenge

In commercial settings, even small problems can bring big operations to a halt. At a warehouse in Tupelo, MS, a sunken concrete slab in a high-traffic area was more than a nuisance — it was a direct threat to safety and efficiency. The affected zone, located at the rear of the shop, was essential for forklift and pallet jack movement between warehouse sections.

The Problem: Unsafe Conditions and Operational Delays

What began as a 1.5-inch drop in the concrete had already been disrupting daily workflows:

• Forklifts and pallet jacks were bottoming out
• Movement of materials slowed to a crawl
• Employees faced a serious trip-and-fall hazard

Despite the area’s small footprint, its importance was massive. With forklifts needing daily access and tight deadlines on the warehouse floor, this sunken slab couldn’t be ignored any longer.

Adding to the challenge, the slab sat near a bay door — ideal for truck access, but complicating the logistics of a full replacement. The team needed a fast, cost-effective fix with minimal disruption.

The Initial Proposal: Affordable, Fast-Acting PolyLevel® Solution

After an on-site inspection, our team recommended PolyLevel® concrete lifting — a proven commercial solution that uses high-density polyurethane foam to lift sunken slabs. This process is:

• Non-invasive
• Quick-curing
• Stronger and more durable than mudjacking or patchwork fixes

The facility manager and their boss were both present during the proposal, and were pleased with the affordability. The quote was far lower than expected, and the proposal was immediately sent to corporate HQ for approval. There was also growing interest in applying PolyLevel® to other areas of the property.

The Follow-Up: Worsening Conditions Increase Urgency

Upon returning for a revisit, we discovered that the concrete had settled even further — now 3.5 inches, more than double the original drop. The problem had clearly accelerated, and so had the urgency. The team requested before-and-after photos to build a stronger case for HQ and push a faster decision from the GM.

Despite the added drop — and the necessary increase in repair scope and pricing — the team recognized the value of acting immediately to avoid even higher repair costs or operational shutdowns down the line.

Solution

The Plan: Durable, Safe, and Fast Concrete Lifting

Our custom-designed solution includes:

• PolyLevel® injection to lift the slab to a level, drive-ready surface.
• Minimal disruption, allowing the area to reopen to forklift traffic within 15 minutes.
• 25-foot discharge access for trucks using the nearby bay door, ensuring full access to all areas of the warehouse.

This application ensures:

• Safety restored for staff
• Operational flow resumed without delay
• Long-term durability that holds up under industrial traffic

Tupelo Businesses Trust PolyLevel® to Keep Operations Running

If your warehouse or commercial property in Tupelo, MS is suffering from sunken concrete slabs, trip hazards, or forklift disruption, don’t wait for the problem to get worse. PolyLevel® delivers fast, lasting results — with no need to tear out and replace concrete.

Schedule your free commercial inspection today, and get back on solid ground with confidence.

Project Summary

Team Lead: Tyler