Serving Memphis, Jonesboro, Little Rock & nearby in the Tri-State Area
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We not only adhere to the highest industry standards, we strive to be the industry leader in the home improvement related services we provide. We also use state-of-the-art products and technology which are designed to fix your home. We are the authorized Basement Systems dealer in Garland County, AR.
Comprehensive Concrete Lifting and Crack Sealing to Prevent Future Damage
Phillip R. of Hot Springs National Park, AR reached out to us with concerns about his lakeside walkway and retaining wall. The upper retaining wall, which sits directly on top of the concrete walkway, had developed significant cracks and noticeable settlement. Compounding the issue, the walkway itself rested atop a larger retaining wall—creating a multi-layered structure vulnerable to shifting and deterioration. Years of exposure to moisture and fluctuating ground conditions had caused widespread cracking, raising both aesthetic and safety concerns.
To address these issues, we removed all deteriorated wooden joints and replaced them with durable NexusPro® joint sealant, designed to provide long-lasting flexibility and water resistance. We also identified two major concrete slabs that had settled unevenly and carefully lifted them to restore a level walking surface. Every visible crack throughout the structure was thoroughly sealed to prevent further water infiltration and future damage. Although we explained that lifting certain areas might prove challenging depending on subsurface conditions, the customer appreciated our transparent approach and elected to proceed with a full, 3-part Concrete Protection System.
Safety was a top priority for Phillip, especially given the walkway’s proximity to the lake. We emphasized that when wet, the sloped concrete could pose a slipping hazard—potentially leading to dangerous falls into the water. By choosing a comprehensive repair, Phillip significantly reduced this risk while also enhancing the structural integrity and visual appeal of his property. If your retaining wall or walkway is showing signs of settlement or cracking, don’t wait—contact us today for a free inspection and expert concrete repair in Hot Springs National Park and surrounding areas.
Doug E. of Hot Springs National Park, AR reached out to us looking for greater peace of mind regarding the stability and health of his home’s crawlspace. While the house hadn’t experienced significant foundation settlement, Doug and his family wanted to take proactive measures to protect their investment. In addition to structural concerns, they were particularly interested in mold and rot prevention, especially with colder, damper seasons on the horizon.
During our inspection, we found that the crawlspace walls were constructed from plywood and that the structure, while currently stable, could benefit from future support to reinforce its long-term durability. The space offered good working clearance on the north end, but gradually tightened toward the south side, with the narrowest section measuring about 15 inches. Given the layout and Doug’s forward-thinking mindset, we recommended installing SmartJacks at a later time—after observing how the house reacts over the next winter. In the meantime, the family was eager to move forward immediately with LumberKote, a protective coating designed to combat mold, mildew, and wood rot in crawlspaces.
Doug chose to proceed with the LumberKote application as the first step toward safeguarding his home’s structure. With the product applied throughout the crawlspace, the wood surfaces are now sealed against moisture intrusion, fungal growth, and deterioration. The homeowners paid by check and plan to complete final payment the same way, showing their commitment to this preventative upgrade. This thoughtful investment ensures the home is protected from rot-related issues, laying the groundwork for future structural improvements.
Want to protect your crawlspace from mold and rot before problems start? Contact us today to learn how LumberKote can defend your home from moisture damage and preserve its structural integrity year-round!
Doug E. of Hot Springs National Park reached out to us seeking additional stability for his home and a long-term solution to prevent mold and wood rot. Although the structure had not experienced significant settlement, Doug was proactive and wanted peace of mind before any issues could arise. His main concern was protecting the crawlspace, and he expressed immediate interest in applying a mold and rot prevention product to preserve the integrity of the home’s wooden supports.
Upon inspection, our team found the crawlspace walls were constructed of plywood, a material particularly susceptible to moisture-related damage over time. The layout of the crawlspace offered ample working room near the north side, but clearance became much tighter toward the south end, narrowing to just 15 inches at its most restricted point. Despite these spatial challenges, we confirmed that conditions were suitable for applying LumberKote, our trusted wood protection product designed to seal and safeguard against fungal growth and decay.
Doug chose to move forward right away with the LumberKote application to proactively protect his home’s crawlspace. While he is holding off on the SmartJack® stabilization system for now, he plans to monitor his home through the coming winter and reassess if structural reinforcement is needed. If you're looking to protect your home from mold, rot, and future damage—whether it's for peace of mind or preventive care—contact us today to schedule your crawlspace evaluation and get ahead of potential problems.
Bob V. of Hot Springs Village, Arkansas, reached out to us with a pressing concern: water was seeping into his crawlspace and pooling along the footing. Though the crawlspace was a spacious 6 feet tall and easy to access, water intrusion was evident. It was entering through the block just above the footing and running downward, collecting in low points of the crawlspace. Bob had explored both interior and exterior waterproofing options and was worried about long-term damage to his relatively new home, built just two years ago.
After assessing the situation, we recommended an interior waterproofing solution using our trusted Groundwater Protection System (GPS). We folded back the existing vapor barrier to install the system along the inside of the footing. This ensured that any incoming water would be directed into the GPS drain channel, flow efficiently into a sump basin, and be pumped out to the side yard—where all his exterior drainage is already directed. This approach effectively managed the water without attempting to block it entirely, which is nearly impossible in crawlspace environments. Instead, the system embraced the natural flow and redirected it with precision.
Bob fully understood the necessity of allowing water in so it could be controlled and expelled through a proper drainage and pumping solution. He planned ahead by arranging the installation of a dedicated 110V outlet for the sump pump, and in the meantime, allowed us to use his existing small pump connected via extension cord. No additional pre-work was needed as the crawlspace was clean and ready. With a reliable system now in place, Bob’s home is protected from future water-related issues beneath the foundation.
Worried about water in your crawlspace? Don’t wait for damage to happen—contact us today to learn how our Groundwater Protection System can transform your crawlspace from a hazard into a healthy, dry space.
Crawlspace Water Damage Threatened Foundation and Flooring
Crystal L. of Hot Springs National Park, AR, noticed persistent water intrusion in her crawlspace and basement. Leaks from an exterior wall had begun damaging her walls and flooring, while flooding in the crawlspace created long-term risks for structural stability. She had previously explored other crawlspace repair companies but was not satisfied with their solutions or pricing. Left unresolved, this moisture problem could have led to costly foundation repairs, wood rot, and mold growth.
Expert Waterproofing with Interior Drainage and Sump Pump
After a thorough inspection, our team recommended a proven waterproofing solution: installing an interior drain system paired with a sump pump to direct water away from the home. We jackhammered through the solid rock foundation to properly set the pump, ensuring maximum drainage efficiency. Once the system was in place, we discharged water safely to the opposite side of the property. To further protect the crawlspace, we applied LumberKote to all exposed wood, helping shield the structure from moisture and decay. While full encapsulation will be completed later, these first steps immediately secured the home against ongoing water intrusion.
Long-Term Protection with Proven Waterproofing Methods
The combination of an interior drain, sump pump, and LumberKote treatment provided Crystal with immediate protection against flooding and water damage. These methods not only resolved the active leak problem but also created a foundation for future encapsulation, ensuring that her crawlspace will remain dry, clean, and structurally sound for years to come. By addressing water intrusion with the right waterproofing techniques, homeowners can avoid costly repairs, preserve property value, and create a healthier living environment.
Call to Action:
If your crawlspace or basement is showing signs of water intrusion, don’t wait until the damage worsens. Contact Redeemers Group today for a professional inspection and customized waterproofing solution designed to keep your home safe, dry, and protected.
Donny F. of Hot Springs National Park, AR, noticed the hallway floor in his home beginning to slope shortly after installing new flooring. As a recent retiree, he wanted a lasting fix that would eliminate the uneven surface and his wife’s ongoing frustration with the visible slope. During our inspection, we found that the 2x8” floor joists had begun bowing over a 15-foot span, caused by both undersized framing and high moisture levels near 20%. This combination led to sagging floors, early signs of main beam settlement, and insulation beginning to deteriorate under the home.
To restore the floor’s level and support the structure, our team installed three SmartJacks along with 15 feet of a Supplemental Beam. We carefully marked the sloping areas beneath the hallway, dug and filled the SmartJack footing holes with compacted stone, then set the adjustable steel columns to achieve precise lift and stability. Once the floor was raised to the customer’s satisfaction, the home’s structure was reinforced and leveled, eliminating the visible dip and preventing further settlement in the targeted section.
This SmartJack installation provided Donny with a dependable, long-term solution to foundation settlement and floor sagging. By addressing the immediate problem area and using proven structural supports, we ensured the home’s floors remained solid and even. With options to expand future protection using additional jacks and moisture control treatments, Donny can be confident that his home will stay strong for years to come.
If you’re experiencing sloping floors or foundation settlement in the Hot Springs National Park area, contact Redeemers Group today for a professional foundation inspection and a lasting repair solution.
Homeowners Wanted Long-Term Crawl Space Protection and Moisture Control
Randy S. and his wife Donna of Hot Springs Village, Arkansas contacted our team looking for long-term crawl space protection and peace of mind for the home they built in 2023. Their primary concern was preventing future moisture-related problems beneath the home and protecting the structural wood framing inside the crawl space. Although the home already had a dehumidifier installed, they understood that moisture management and wood protection would still play an important role in preserving the condition of the crawl space over time. During the inspection, several waterproofing and encapsulation options were discussed, including a CleanSpace vapor barrier system, sump pump installation, interior drainage, and LumberKote wood treatment to help defend against mold, moisture, and wood deterioration.
LumberKote Application Protected Structural Framing Throughout the Crawl Space
After reviewing multiple crawl space solutions, Randy and Donna decided to move forward with a comprehensive LumberKote treatment for the crawl space framing system. To help reduce project costs, they removed the remaining insulation between the floor joists prior to installation, allowing the crew full access to the wood surfaces that required treatment. During the project, crews thoroughly applied LumberKote to the subfloor, floor joists, rim band, sill plate, and main beam throughout the crawl space. The treatment was specifically designed to help protect structural wood components from moisture intrusion, mold growth, and long-term deterioration often associated with humid crawl space environments in Arkansas homes.
Preventative Crawl Space Maintenance Helped Protect a Newly Built Home
One of the most important aspects of this project was taking preventative action before serious crawl space issues developed. By treating the wood framing early, the homeowners were able to invest in long-term structural protection while their crawl space was still in excellent condition. Discussions during the inspection also helped the homeowners better understand how interior drainage systems and sump pumps manage water movement beneath a home, even though no system can completely stop groundwater from entering a crawl space. The completed LumberKote application added an extra layer of defense against moisture-related damage and helped provide confidence that the home’s crawl space would remain healthier and better protected moving forward.
Schedule a Professional Crawl Space Inspection
If your crawl space has exposed wood framing, moisture concerns, or signs of humidity buildup, early protection can help prevent costly structural repairs later. Professional crawl space treatments such as LumberKote, encapsulation systems, sump pumps, and drainage solutions can help improve moisture control and protect your home’s long-term structural integrity.
Foundation Concern: Wall Cracks, Loose Trim, and Sagging Crawl Space Supports
Austin and Christina N. had only lived in their Hot Springs National Park, AR home for about a year when they began noticing warning signs inside the house. Trim was becoming unattached, small cracks were forming in the walls, and the concern was serious enough that Austin was losing sleep over the possibility of major foundation problems. During the crawl space inspection, the structure was found to be in generally workable condition, but there was light moisture, minor mold, overspanned floor joists, poorly shimmed supports, and a main beam that had started to sag. These issues explained why the floors and interior finishes were beginning to move.
Crawl Space Repair Solution: SmartJacks, Supplemental Beam Support, and LumberKote
Redeemers Group installed a crawl space stabilization system using SmartJacks and new beam support in the most important areas of the home first, including beneath the kitchen wall, the master bedroom and bathroom walls, the main beam, and the wall shared by the children’s bedrooms. Because the homeowners were not approved for financing for the full long-term repair plan, the system was designed strategically so future SmartJacks and beams could be added later without having to move the current work. Crews also removed fiberglass insulation from the kitchen and dining area and applied LumberKote throughout the crawl space to help protect the wood framing from future moisture-related damage.
Why Proper Crawl Space Stabilization Methods Mattered
This Hot Springs National Park crawl space repair was important because the home’s symptoms were not just cosmetic; loose trim, drywall cracks, sagging beams, and unsupported joists can all point to structural movement below the floor system. Although large rocks prevented some SmartJack holes from reaching the full planned depth, the customer was informed during the project and was comfortable with the field adjustment. After installation, the crew achieved lift and stabilization, leveled the floors, and showed the homeowners the results with a level inside the home. Austin and Christina were extremely happy with the finished project and said they would recommend Redeemers Group and use the company again.
If you are seeing wall cracks, separating trim, uneven floors, moisture, mold, or sagging beams in your crawl space, schedule a crawl space and foundation inspection with Redeemers Group. Our team helps homeowners in Hot Springs National Park, AR and surrounding areas identify the cause of structural
Or call us at 1-901-437-0011
Redeemers Group Inc.
8000 Horizon Center Blvd.
Memphis, TN 38133
Redeemers Group Inc.
14820 Ironton Rd
Little Rock, AR 72206
1-901-437-0011
1-901-310-1891
[email protected]
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