Redeemers Group Before & After Photos

Before: Cracks, Settlement, and Failing Joints

Donna H. of Lakeland, TN reached out after noticing one section of her pool deck that repeatedly held water and grew mold. During our inspection, we discovered voids beneath the concrete, a ½-inch slab settlement near the waterfall feature, and failing wooden control joints. These issues not only created an eyesore but also allowed weeds to grow through the cracks and caused water to pool in certain areas of the deck.

During: PolyLevel™ Lift and NexusPro™ Joint Sealing

To correct the problem, our crew installed the 2-Part Concrete Protection System—a resurfacing alternative designed for long-term results. We carefully removed the rotted wooden joints, injected PolyLevel™ expanding foam beneath the slab to fill the voids and lift the sunken area, and then sealed all joints and cracks with NexusPro™, a flexible, UV-resistant sealant. We also repaired the coping around the pool to restore stability and improve water flow away from the deck.

After: A Stable, Clean, and Protected Pool Deck

The finished pool deck looked brand-new. The slabs were level, the cracks and joints were tightly sealed, and the once-uneven surface now shed water properly without trapping moisture. The homeowners were thrilled with the clean appearance and peace of mind knowing their pool deck was stable, protected, and ready to enjoy for years to come.

 If you have a pool deck that’s sinking, cracked, or holding water, Redeemers Group can help. Schedule your free concrete repair inspection in Lakeland and the greater Memphis area today!

Cracked Driveway and Settling Pool Deck Threatened a Beautiful Backyard

Bartlett homeowner Mark M. had lived in his home since 2013 when cracks began appearing across his driveway and pool deck. Over time, the damage worsened — heavy vehicles and natural soil shifting caused sections of concrete to separate, sink, and form dangerous voids beneath the surface. After installing a pool a few years later, the situation escalated as the pool deck began settling along both narrow sides, leaving visible gaps and hollow spots underneath. What started as cosmetic cracks now risked pool damage, trip hazards, and declining home value. Referred by his pool company, Mark turned to Redeemers Group — Bartlett’s trusted concrete leveling services provider — for a long-term, cost-effective solution.

Advanced Concrete Lifting with PolyLevel® and Slab Jacking Technology

Our specialists performed a complete 3-Part Concrete Protection System across the driveway, pool deck, and back patio. Using PolyLevel® expanding foam and slab jacks, we filled hidden voids, stabilized the soil, and lifted sunken concrete back into place. This precise method successfully raised three of the four pool deck corners to level, restoring structural integrity without harming the pool coping. On the driveway, smaller cracked sections were carefully stabilized with injected foam, creating a smoother, more even surface. Once leveled, our team pressure washed, sealed, and applied NexusPro® joint and crack sealant to protect against future water intrusion and soil washout. The result was a stronger, cleaner, and safer concrete surface that looked brand new.

Lasting Results, Enhanced Safety, and Peace of Mind

By addressing the root cause of settlement rather than simply patching cracks, this project provided long-term stability and protection for Mark’s home. The pool deck and driveway are now level, sealed, and protected from moisture damage — helping prevent future sinking and maintaining the property’s appearance and value. Mark was thrilled with the transformation, noting how the improved surfaces restored both his confidence and peace of mind. This project is a powerful example of how Redeemers Group’s concrete leveling in Bartlett, TN can turn unsafe, uneven surfaces into strong, beautiful spaces again.

If your driveway, pool deck, or patio is cracking, sinking, or separating, don’t wait for it to worsen. Schedule your free concrete evaluation with Redeemers Group today to learn how our proven Concrete Protection System can restore your surfaces — without the cost or mess of full replacement.

Crawlspace Damage and Foundation Issues Threatened Long-Term Stability

Redeemers Group provided expert crawlspace repair and foundation stabilization for a Ripley, TN homeowner who noticed soft floors and a floor hump developing under her kitchen and dining room. After 18 years in her home, she became increasingly worried about moisture damage and mold caused by poor grading that allowed water to collect under the house. Our inspection revealed heavy mold, an inadequate jack system, and damp wood that, while still savable, was at serious risk of deterioration. These conditions were compromising the home’s structural integrity and indoor air quality, signaling the need for professional crawlspace waterproofing and repair.

SmartJack® System and Encapsulation Delivered Structural Stability and Moisture Control

To correct these issues, Redeemers Group installed a five-foot supplemental beam with a SmartJack® crawlspace support system to permanently stabilize the sagging kitchen floor. The SmartJack® is an adjustable steel column engineered to stop settlement and lift uneven floors back to level. We also placed three standalone jacks along the main beam for controlled lift and balance. To combat chronic moisture, our team performed a full crawlspace encapsulation, replacing the old vapor barrier, and installed 53 feet of interior drainage with a sump pump system to direct water away from the foundation. A buried downspout extension and LawnScape™ outlet now discharge water 45 feet from the home, reducing groundwater intrusion and keeping the crawlspace dry year-round.

Lasting Results: Restored Floors, Cleaner Air, and Lasting Peace of Mind

Once the installation was complete, the homeowner saw immediate improvement—her kitchen floor leveled out, and the home’s stability was fully restored. She appreciated that Redeemers Group corrected previous substandard repairs without requiring unnecessary subfloor replacement. The SmartJack® stabilization provided durable structural support, while the encapsulation system sealed the crawlspace to prevent humidity and mold. We ensured all sump, dehumidifier, and condensation systems functioned properly, and advised the homeowner to reinsulate her HVAC ductwork to prevent condensation. The result was a stronger foundation, drier environment, and renewed confidence in the home’s long-term safety.

Protect Your Home from Crawlspace Damage Today

Don’t let soft floors or crawlspace moisture threaten your home’s foundation. Contact Redeemers Group today for a free, no-obligation crawlspace inspection. Our proven foundation repair, SmartJack® stabilization, and encapsulation systems can help you create a safer, healthier, and longer-lasting home—just like we did in Ripley, TN.

Moisture Problems Threatened a Historic Family Home

Lee M. and his wife inherited her childhood home in Carrollton, Mississippi, after her mother passed away. The couple completed several renovations, including installing new vinyl flooring over the original hardwood to modernize the home before renting it out. However, shortly after, they began noticing moisture accumulating beneath the vinyl, leading to warping, subfloor damage, and expensive replacements. Moisture readings taken during inspection ranged from 20% to 24%, particularly high in the living room area where there were no existing vents. Left untreated, this moisture could have caused severe long-term structural damage to both the original wood and the newly installed flooring.

Professional Moisture Protection with LumberKote

To protect the property’s structural integrity, our team recommended a professional moisture mitigation solution using LumberKote, a proven protective sealant designed to safeguard crawl spaces and wood structures from persistent humidity and ground moisture. The installation process was smooth and straightforward, ensuring full coverage beneath the flooring system. While additional repairs—such as reinforcing joists and replacing a degraded main beam—were identified for future work, Lee chose to first tackle the most pressing issue: preventing further moisture intrusion that was threatening both the old and new materials.

Preserving Value and Longevity Through Proactive Care

By addressing the moisture issue with LumberKote, Lee successfully stabilized the home’s environment, protecting the subfloor and hardwood from continued decay. This preventive approach not only preserved the property’s long-term value but also ensured safer, more stable conditions for tenants. For homeowners facing similar crawl space or flooring moisture problems, acting early can make all the difference.

If you’re noticing signs of moisture, musty odors, or flooring damage in your home, don’t wait for the problem to worsen. Contact Redeemers Group today to schedule your professional inspection and learn how our LumberKote moisture protection system can safeguard your investment for years to come.

This homeowner had a nasty crack in their stonewashed concrete underneath their window. Redeemers Group was able to repair it and make it look brand new! They sealed the crack and cleaned the concrete for a fraction of the cost of tearing out and replacing the concrete. What a deal for the homeowner!