Phyllis O. of Collierville, TN reached out after noticing her driveway apron had sunk nearly an inch near the curb, creating a clear tripping hazard. During inspection, she also expressed concern about her back patio, which had sunk and developed a large crack due to tree-root heave. These uneven surfaces, along with multiple open joints and cracks throughout her driveway, patio, and walkway, were affecting her daily safety and comfort. One crack on the back patio had been filled with caulk by her grandson, but it required proper removal and professional repair to restore long-term stability.
To correct the settlement, the team used PolyLevel®, a precision polyurethane injection system designed for accurate and long-lasting concrete lifting. The back patio was carefully raised to level the slab and reduce the severity of the tree-induced heave, improving safety even though the area could not be warrantied. Technicians then lifted and leveled the entire sunken apron at the bottom of the driveway, eliminating the one-inch drop at the curb. Both areas were restored to a safer, more functional condition using clean, minimally invasive methods.
After stabilizing the concrete, every crack and joint across the driveway, back patio, and walkway was sealed using NexusPro®, a high-performance UV-resistant sealant. This step was crucial in preventing water intrusion, soil washout, and future slab settlement. The previously DIY-filled patio crack was professionally cleaned out and replaced with a durable, flexible seal. In the end, Phyllis was thrilled with the results, thrilled to have safer, smoother surfaces that enhanced both her mobility and peace of mind.
If you’re dealing with sinking concrete, widening cracks, or tripping hazards around your home, now is the perfect time to address them. Contact us today for a professional evaluation and discover how PolyLevel and NexusPro can restore your concrete safely, efficiently, and with long-lasting results.