Redeemers Group Before & After Photos

Before reaching out for help, John H. of Memphis, TN had been keeping a close eye on a troubling section of concrete along the north side of his pool. This 2-foot-wide strip—previously re-poured after fiberglass pool repairs about 10 years earlier—had started to sink again, now settling roughly ½ inch. As the gap grew more noticeable, so did John’s concern. He didn’t want history to repeat itself and knew the longer he waited, the worse it could get.

After our inspection, John reviewed three options and chose the most comprehensive: a full 3-Part Concrete Protection System (CPS) for his entire pool deck. Our team used PolyLevel® to precisely lift the sunken slab back into place, NexusPro® to seal every crack and joint, and SealantPro® to lock in long-term protection. The transformation was immediately visible—what had been a dipping, uneven edge now looked smooth, safe, and structurally sound.

Post-repair, John’s pool area is no longer a source of worry but a space he can enjoy confidently. The once-settling slab is now level and protected against future water intrusion and weather damage. It’s a night-and-day difference that restored not just the concrete, but also John’s peace of mind.

Is your concrete showing signs of wear or settling? Contact us today to schedule your free inspection and let us transform your space—just like we did for John in Memphis, TN.

Water Intrusion in Crawlspace Causing Basement Flooding and Structural Settlement

Kevin L. of Memphis, TN experienced severe crawlspace water intrusion that led to basement flooding and structural settling—requiring immediate waterproofing and foundation stabilization to protect his home.

After living in his split-level home for six years, Kevin began noticing water entering his sublevel basement following heavy storms. The water was most visible near the hot water heater, with clear signs of damage along baseboards and door frames. The root cause was traced to a detached drain pipe under the kitchen in the crawlspace, which had saturated the soil beneath the main beam and support pillars. Combined with ongoing seasonal water intrusion around the perimeter, the excess moisture built up to the point of overflowing into the basement. This prolonged saturation also caused the support pillars to settle, creating a serious structural concern.

Crawlspace Encapsulation, Drainage System Installation, and SmartJack Stabilization

To resolve the issue, a comprehensive crawlspace waterproofing and structural repair solution was installed. Three standalone SmartJacks were placed beneath the main beam to stabilize and restore proper support. The crawlspace was fully encapsulated using a drainage mat (Delta) across the floor and Wall-E vapor barrier along the walls and piers to seal out moisture. A sump system was also installed in the basement to capture and remove water, replacing the failed drainage path. The discharge line was routed beneath the porch and out through the exterior wall, ensuring water is effectively directed away from the home.

Importance of Crawlspace Moisture Control and Foundation Repair

This project demonstrated how untreated crawlspace moisture can quickly escalate into both water damage and structural instability. Saturated soil weakens foundational support, leading to settlement, while excess moisture increases the risk of mold and poor indoor air quality. By combining crawlspace encapsulation, drainage solutions, and SmartJack stabilization, the home was protected against future water intrusion and structural issues. These industry-proven methods provide long-term protection, increase home value, and create a healthier living environment. Kevin was very pleased with the final results and the peace of mind that came with a dry, stable home.

Schedule Your Crawlspace Waterproofing Inspection Today

If you're dealing with crawlspace water intrusion, basement leaks, or foundation settlement in Memphis, TN, now is the time to act. Contact our team today to schedule a professional inspection and get a customized solution to keep your home dry, stable, and protected for years to come.

Redeemers Group installed PolyLevel under this garage, lifting it back into place. Then, we sealed the joints with NexusPro to ensure water could not get underneath and cause further unleveled beneath the garage!

You can hardly believe that this is the same crawl space! Redeemers group did a full encapsulation and replaced the rotting, failing beams with our permanent crawl space settlement solution: the SmartJack!

 This property was struggling with prolonged moisture in the crawl space.  This problem was quickly remedied with an encapsulation using our CleanSpace^TM System with a SmartSump^TM to prevent future issues.