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This Memphis, TN homeowner was concerned bout the pool deck. It was settling and creating trip hazards around the pool. The concrete repair experts at Redeemers Group were able to lift, level, and fill in the spaces using PolyLevel and NexusPro.
Moisture Damage and Failing Insulation Created an Unhealthy Crawl Space
This project involved a Memphis homeowner who had long struggled with moisture issues and failing insulation in his crawl space. He originally installed insulation himself years earlier, but ongoing moisture caused it to sag, fall, and become ineffective. The inspection found a wood moisture level of 17.5%, confirming that excess humidity had been impacting the structure and contributing to cold floors throughout the home. The existing plastic barrier had been poorly installed, and old disconnected ductwork added to the clutter and overall inefficiency.
Professional Encapsulation and Insulation Removal Restored Protection
To correct the problem, the team completed a full crawl space encapsulation using SilverGlo insulation panels and removed all water-damaged insulation. The homeowner requested that the removed material be bagged and left curbside for pickup to save on disposal costs, and he also opted to handle electrical outlet installation for the dehumidifier and sump pump himself. The installation required additional time due to the amount of saturated insulation and even required cutting through the metal crawl space door frame to fit the Sedona dehumidifier inside. Despite these challenges, the encapsulation was completed successfully, creating a cleaner, drier, and more energy-efficient space.
Long-Term Protection Through Proper Moisture Control Methods
This project highlighted the importance of using professional moisture-control solutions rather than relying on temporary or DIY fixes. Full encapsulation with SilverGlo insulation, combined with a Sedona dehumidifier, provided long-term protection against humidity, wood rot, mold, and cold floors—issues that will continue to worsen when crawl spaces remain exposed. By upgrading the barrier system and eliminating wet insulation, the home now benefits from improved comfort, stronger energy efficiency, and a protected foundation that will perform better for years to come.
If you’re experiencing cold floors, moisture concerns, or failing insulation in your crawl space, now is the time to address the problem before damage spreads. Contact Redeemers Group today for a professional inspection and a customized solution that keeps your home dry, healthy, and protected.5502 Fiesta Dr
Memphis, TN 38120
Check out this garage lintel repair we did for Krystal A. of Memphis, TN. She is getting a new roof, but wanted to address the cracks above her garage first. Our garage lintel and foundation expert Tip used our ThorTM Helical rods and brick ties to properly stabilize the bricks above the garage. He did an amazing job, right?
If you need help with a failing garage lintel, foundation settlement, crawl space or concrete repair; call or click for a free, no-obligation inspection.
Mike B. of Memphis, TN has had some concrete settling around his pool deck for a few years. Recently, some kids had tripped running around the pool, so he was ready to get it lifted before it creates further issues. Dalton and crew installed our 2-Part Concrete Protection System to prevent future settlement of other areas. This 2-part system includes PolyLevel™ foam injections to lift and level the concrete, and NexusPro™ joint and crack sealant to prevent water from penetrating beneath the concrete slab.
If you need help with your concrete, call or click today for a free, no-obligation inspection.
Before reaching out for help, John H. of Memphis, TN had been keeping a close eye on a troubling section of concrete along the north side of his pool. This 2-foot-wide strip—previously re-poured after fiberglass pool repairs about 10 years earlier—had started to sink again, now settling roughly ½ inch. As the gap grew more noticeable, so did John’s concern. He didn’t want history to repeat itself and knew the longer he waited, the worse it could get.
After our inspection, John reviewed three options and chose the most comprehensive: a full 3-Part Concrete Protection System (CPS) for his entire pool deck. Our team used PolyLevel® to precisely lift the sunken slab back into place, NexusPro® to seal every crack and joint, and SealantPro® to lock in long-term protection. The transformation was immediately visible—what had been a dipping, uneven edge now looked smooth, safe, and structurally sound.
Post-repair, John’s pool area is no longer a source of worry but a space he can enjoy confidently. The once-settling slab is now level and protected against future water intrusion and weather damage. It’s a night-and-day difference that restored not just the concrete, but also John’s peace of mind.
Is your concrete showing signs of wear or settling? Contact us today to schedule your free inspection and let us transform your space—just like we did for John in Memphis, TN.