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Restoring Safety, Stability, and Long-Term Peace of Mind
Identifying the Underlying Concrete Problems
This project focused on addressing several areas of cracked and uneven concrete around a Collierville, TN home. The homeowner, Loran L., had experienced settlement across his driveway, walkway, and back patio, including a small but noticeable sunken section directly in front of the garage. Multiple concrete joints had opened over time, creating tripping hazards and allowing water infiltration. In the back patio, four slabs had shifted at different angles, leaving visible cracking and uneven edges. Although the homeowner was initially unsure of the urgency, the inspection process made it clear that these issues threatened both long-term stability and day-to-day comfort.
Executing a Complete Concrete Leveling and Joint Repair Solution
Our team used PolyLevel to lift and stabilize the settled driveway section, restoring proper elevation and preventing further movement. Every accessible crack and joint—front and back—was sealed with NexusPro to protect the slabs from moisture, erosion, and seasonal expansion. On the back patio, we leveled four uneven slabs that had shifted along their joints and cracks, achieving the best lift possible while ensuring full stabilization. Per the homeowner’s request, the painted circular patio section and the front and side patios were intentionally left undisturbed, preserving his preferred look.
Delivering Long-Term Protection Through Proven Methods
By combining PolyLevel and NexusPro, this project delivered a durable, long-lasting solution engineered to prevent future settlement and extend the life of the concrete. PolyLevel provided precise, controlled lifting, while NexusPro created flexible, weather-resistant seals that protect against water penetration—one of the leading causes of concrete deterioration. These methods ensured the homeowner gained both peace of mind and improved quality of life by restoring safety, stability, and curb appeal to his property.
Schedule Your Professional Concrete Evaluation
If you’re noticing cracks, sinking slabs, or uneven concrete around your home, now is the time to act. Contact Redeemers Group today for a comprehensive inspection and a customized repair plan that keeps your home safe, attractive, and protected for years to come.
Phyllis O. of Collierville, TN reached out after noticing her driveway apron had sunk nearly an inch near the curb, creating a clear tripping hazard. During inspection, she also expressed concern about her back patio, which had sunk and developed a large crack due to tree-root heave. These uneven surfaces, along with multiple open joints and cracks throughout her driveway, patio, and walkway, were affecting her daily safety and comfort. One crack on the back patio had been filled with caulk by her grandson, but it required proper removal and professional repair to restore long-term stability.
To correct the settlement, the team used PolyLevel®, a precision polyurethane injection system designed for accurate and long-lasting concrete lifting. The back patio was carefully raised to level the slab and reduce the severity of the tree-induced heave, improving safety even though the area could not be warrantied. Technicians then lifted and leveled the entire sunken apron at the bottom of the driveway, eliminating the one-inch drop at the curb. Both areas were restored to a safer, more functional condition using clean, minimally invasive methods.
After stabilizing the concrete, every crack and joint across the driveway, back patio, and walkway was sealed using NexusPro®, a high-performance UV-resistant sealant. This step was crucial in preventing water intrusion, soil washout, and future slab settlement. The previously DIY-filled patio crack was professionally cleaned out and replaced with a durable, flexible seal. In the end, Phyllis was thrilled with the results, thrilled to have safer, smoother surfaces that enhanced both her mobility and peace of mind.
If you’re dealing with sinking concrete, widening cracks, or tripping hazards around your home, now is the perfect time to address them. Contact us today for a professional evaluation and discover how PolyLevel and NexusPro can restore your concrete safely, efficiently, and with long-lasting results.
Concrete Pool Deck Settlement Created Trip Hazards and Quality-of-Life Concerns
Lynn W. of Collierville, TN, wanted to enjoy retirement by spending more time around the pool, but uneven pool decking had made the area less comfortable and potentially unsafe. Two major problem areas were identified during the inspection: one along the side of the pool where the concrete had settled, and another near the pool stairs where additional settlement had occurred. The customer was also concerned about the joint along the house, which made proper concrete joint sealing an important part of the repair plan.
PolyLevel Concrete Lifting and Slab Stabilization Helped Restore the Pool Deck
The Redeemers Group team repaired the pool deck using a 3-Part Concrete Protection System designed to lift, stabilize, seal, and protect the concrete. Small holes were drilled around the pool deck and along the side walkway, then PolyLevel polyurethane foam was injected in key areas to lift the settled concrete and bring the slabs back closer to level with the surrounding deck. Slab jacks were also used during the repair process. Although one back-side slab could not be lifted completely, the crew achieved noticeable improvement, explained the limitation clearly, and the customer understood and was pleased with the final result.
Concrete Sealing, Crack Repair, and Joint Protection Helped Preserve the Results
After the concrete slabs were lifted and stabilized, the entire pool deck and side walkway were pressure washed to prepare the surface for long-term protection. Cracks were properly repaired, NexusPro joint sealant and sand were applied where needed, and SealantPro was installed to help protect the concrete from moisture, wear, and future deterioration. These methods mattered because pool deck repair is not just about improving appearance; it is about stabilizing settled concrete, reducing trip hazards, protecting joints and cracks, and helping homeowners safely enjoy their outdoor living space for years to come.
Call Redeemers Group today to schedule a concrete pool deck inspection and learn how PolyLevel, NexusPro, and SealantPro can help repair and protect your concrete
Concrete Settlement Problem Before the Repair
This project involved significant concrete settlement in front of a three-car garage in Eads, TN. The slabs had cracked and sunk several inches, creating uneven transitions into the garage and leaving visible gaps that could deter potential homebuyers. The homeowner, preparing to sell the property, wanted only the affected areas restored but needed them to look their best. The sinking slabs and spreading cracks posed functional and cosmetic issues, making a targeted, professional concrete repair essential.
Precision PolyLevel® Lift and Crack Realignment
To correct the settlement, technicians injected PolyLevel® beneath all three slabs, lifting each section as much as the structural conditions allowed. Two slabs were successfully raised back to their original height, while the far-right slab—having suffered deeper settlement—was elevated several inches to restore a safer, more appealing grade. The crew also realigned a long crack running across all three slabs, ensuring the surface returned to a stable and uniform position. This precision lifting process allowed the team to maximize results without risking additional breakage.
Long-Term Protection with NexusPro® Sealant
After lifting, every crack and joint was sealed with NexusPro®, including the areas along the garage doors. This step was critical for improving aesthetics and preventing future water intrusion—a major cause of recurring settlement. By sealing the repaired slabs with a durable, UV-resistant joint material, the team ensured the work would hold up for years, giving future homeowners confidence in the property’s condition. The homeowner was thrilled with the results and the noticeable improvement in curb appeal.
Ready to Restore Your Concrete?
If you have sinking slabs, uneven garage approaches, or cracking concrete, now is the perfect time to protect your home’s value. Contact us today for a professional inspection and customized concrete repair solution.
A sunken pool deck is a real nightmare for any homeowner. Not only does it lower your property value, it's also a dangerous tripping hazard. Let's not even mention the damage to the aesthetic of your beautiful home. For Bill and Patti T. of Eads, Tn, this nightmare became a reality. Luckily, they called Redeemers Group.
Concrete specialist Yolanda took the trip to Eads to inspect the pool deck and design a permanent solution to the problem. Bill and Patti were concerned, but Yolanda eased their minds with the solution she proposed. They agreed and the work was set.
Concrete pool deck repair experts Jacob and Brennan were tasked with this project. They used our PolyLevelTM system to lift and level the concrete back into position. Then they sealed all cracks and joints with NexusProTM Sealant. This would ensure water could not penetrate beneath the concrete and cause more damage. Bill and Patti were excited about the results because they plan on selling this home and the value was restored. We at Redeemers Group are thrilled whenever we get the chance to help those in our community. If you are having pool deck troubles, or need foundation, concrete or crawl space repair; call or click for a free, no obligation inspection!