Testimonials for Redeemers Group

Marcus was great.  He really knew his stuff!

I was impressed with Ian Flowerdays presentation and professionalism.

Redeemers Group was great about communication. Did what they said they would do. Production foreman, job foreman/crew and people at the office were easy to work with and very professional. The call representative was pleasant, thorough, and professional at all times. I chose this company because you took care of all the work the house required prior to selling home.

BobbiJo did a wonderful job of checking to make sure I didn't have any questions or concerns. Bo, Matt and Chad were wonderful. They interacted and did not make me feel like they were strangers in my home. They worked steady to accomplish the job as quickly as possible. Someone driving up to my home would never know they were here. They cleaned up everyday before they left. (I chose the company because...)I had a friend that used the company on his home. He recommended Redeemers as will I in the future for family and friends.

We chose Redeemers Group because of the sales person (Mike) and how he presented everything, options, etc. He spent a lot of time with us making sure we understood everything. The work crew headed by Jason was the best.

The team that did my job, Kyle and Chet Wellborn, were amazing. Easy to talk to and they explained the process as they went, and answered all my questions without hesitation. Extremely happy with the job they did and would highly recommend Redeemers Group to all!!

Angel Malburg did excellent during dehumidifier replacement & service scheduling. Keep her!!!!

The guys were amazing! The work is quality work!

These guys were great! Their water abatement process was extensive, involved, complex and pretty fantastic! They made a huge mess and cleaned it up! Seriously! Job done and new flooring will go right over everything installed by Redeemers. No one will know anything ever happened! Can't wait 'til it rains!!! Hey! One quick edit! I don't want you to think your guys didn't clean up! They did! Better than most of my own crews! We didn't have to clean up anything!

Chris Clement did a thorough job. He was pleasant and knowledgeable. 

Charlie is a great dude with an awesome personality! I am 64 years old and have never made an investment that made me feel like it was a real success until I decided to allow Redeemers Group to work in my crawlspace. My technician was patient with me, and explained everything clear and direct. Charlie took pictures and worked hard. I am  extremely happy with his services and wish to receive a visit from him on each of my yearly maintenance visits. I am also looking forward to him getting numbers written up for some additional work that he's proposed!

Dear Mr. Cooper, Thank you for taking the time to go over my concerns yesterday.  As you promised, your folks showed up yesterday, finished, and I believe we are all set.  After speaking with you I feel that the job must meet your high standards and thus I must trust your word.  As discussed, what I believe happed is that just too many minor problems that ordinarily would be considered part of the process finally reached a threshold leading to an overall perception that the job was not being handled appropriately. Please know that I interviewed several companies for this job and The Redeemers Group, by far, exceeded the expertise, professionalism, and qualifications of the others.  I believe it is fair to overlook the issues we talked through yesterday if you please take to heart some of the points we discussed and use them for performance improvement.  Presentation, especially in your line of work where the end product is not always visible to the lay customer like me, is 90% of the job. I would like to emphasize the outstanding professionalism of Bobbi and Phil.  These two individuals presented the Redeemers Group in the way I would want my company represented.  Because of Bobbi and Phil, plus your engagement with your customers when issues arise, I would not have considered using another company no do I wish I had.  I have no negative comments to make about the Redeemers Group and you will be the first I call when I need foundation and crawlspace expertise in the future. The job was completed to my satisfaction and despite some bumps, we made it through!  I hope you can use the feedback I provided. There is no rush to this, but I would like to have Phil back out to finish the estimate for our crawlspace project. Best regards,Eric R. 

Dear Mr. Cooper and Ms. Murry,   I wanted to follow up to my unsatisfactory email I sent a few weeks ago.  I want to thank you both for helping get our issues worked out appropriately and in a timely manner.   I also want to thank you for sending Nolan Manson to fix all of the problems.  Nolan was very thorough and professional and truly took interest in us and the job he was performing.  Nolan cared about the quality of work he was performing and was very thorough in the job he performed and in explaining to us what he did, how he did it, and why he did it.  Nolan went into the crawlspace with me and allowed me to inspect everything with him once he was complete.     I want you to know that Nolan is a valuable asset to your business, and we would be happy to refer our friends with any foundation or crawlspace issues to The Redeemers Group if we knew workers such as Nolan would be taking care of them.   Best regards,  

The informational booklet was just exceptional. I felt like I had a pretty good handle on the situation just looking at it and it gives me a good reference tool. Wes Cordell was superb in his presentation. He laid things out logically, he was knowledgeable and answered all our questions, his speaking voice was clear (pleasant to listen to) and articulate, he was professional in every way, etc. I just can't say enough good things about him. His presentation and his professionalism went a long way towards instilling me with the confidence to make such a large investment in my house. I am a frugal person (my daughter once said the jaws of life couldn't open my wallet), so that is significant. Please thank Wes for me.

One of the nicest, most polite service personnel I've dealt with -- (Nolan Manson) a good hire. Above and beyond by removing a dead mouse as well.