Testimonials for Redeemers Group

Everyone from the salesman to the workers were really great to deal with. Our home got moved up to an earlier appointment time due to our situation being much worse than previously thought by us. The workers were polite, worked hard, always early to arrive ahead of scheduled time, stuck with it until done. Absolutely would hire this company again!!! Customer service at the top level also. Other companies could learn a LOT from this company about customer service, type of employees to hire, quality of work done. They are simply put OUTSTANDING!!! I dont give rave reviews unless earned. They earned it hands down!! Thank God they are in business!

Our crawl space was an absolute wreck. We did an entire house renovation several years ago, but I've never seen a transformation like what Kyle, Chet, and Jake performed today when they encapsulated underneath my house. Not only does the work look impeccable, they even showed up 2 days early after finishing another job to get a jump on my project. They were on time, and worked the entire day. I don't think they even took a lunch break. The customer service was great too. Anytime I approached them with a question or request, they would take off their masks and lights, and I would tell them, "Man you don't have to do all that," they would respond with "No. It's ok. We always have time for the customer." They were extremely polite and informative about what was happening. This is a great company with great employees who care about the work they're doing. That is hard to find these days. If I ever need another service that they provide, I won't hesitate to hire Redeemers Group. It was definitely a 5 star experience. Thank You!

Office staff very helpful, polite, friendly, and courteous. I would not have moved forward with the company if office staff was poor. Inspector did really good and went over everything with me. Inspector Michael did not pressure me with any of the solutions he proposed. I chose Redeemers Group by referral. The installation team actually arrived a little earlier than expected, but I was pleased with this. Jason, the foreman was very helpful. After he finished up the project I asked him a favor. I am elderly and asked if he would check my oil for her and he did. I was surprised he did it with no problem. I will be using you in the future...I have some additional projects I want to get done. Definitely will be calling again!

I teach customer service, and Redeemers Group is the best company by far that I have run across. They have the best customer service from the front end to the back end.

I just wanted to say that the guys that came to my house to do the work underneath were wonderful. They were absolutely excellent. They were very nice guys. And so, I wanted to let you know what a great group of guys you sent me, and I sppreciate that. I also wanted to make sure my neighbor gets credit for referring me. But again, thank you for sending those three guys. They were perfect; they were such gentlemen. They were under my house, and I could hear every word they said and they were just so nice and so respectful. Kudos to them. Give them a a big raise! Thank you!  

Installation of drain was not done properly, but Service Tech Nolan Manson made repairs and the problem was corrected. I was informed the initial installer is no longer with the Redeemers Group so the problem I had should not be repeated. Nolan Manson was very professional and explained my problem was caused by a one foot section that was not finished properly. Thank you Nolan for making the repair to complete my installation and solve my water problem.

Mike did a very good job at presenting every thing to me.

Kyle and Chet demonstrated a good work ethic and partnership working together. The explanation of daily goals and summary of the jobs completed was very organized and undertandable. The goals for the next day were gived verbally as well. Great job!

Mike is a very courteous and knowledgeable representative.

They gave us full disclosure of all options available to handle our high moisture/mold problem in crawlspace as well as total costs. Showed up as scheduled and work done in timely manner. Employees were courteous and professional. On the initial job, a drain and dehumidifier were istalled which needs yearly service. They came out one year after installation and serviced the dehumidifier as promised. 

Philip King, Rafael and Danny did a great job!!! We chose Redeemers Group because our system design specialist, Wes Cordell, took the time to sit down and explain everything to us. 

Jason Autry and his crew made my experience with Redeemers exceptional. They truly care about providing quality service and they are willing to go above and beyond to deliver it.

Redeemers Group just did the crawl space for my husband and me, and I am so happy with the workers. David was sick the first day, but worked very hard anyway. The other 2 guys as well as David were very sweet, and worked hard until the job was done. I wanted you to know how happy I was, and you can use her as a reference.

These guys came to our house in Blue Springs Ms. from the time they arrived till they left, they were working. They kept us informed of everything they were doing. Very professional company from phone call to schedule and evaluation to Alex who came and went over all the options to the guys who came and physically installed this encasement system. We are extremely grateful for your hard work and expertise. Highly highly recommend!

Mr. Cooper, I'm writing to say thank you for the service call last week. You explained things fully and gave a thorough summary on the state of my home. I also appreciate you not trying to sell us anything we didn't need.    Thank you very much,