Testimonials for Redeemers Group

Wade was great and explained everything he saw to us with pictures to back it up. Cade and crew were great. They worked really hard to get it done and were very courteous and prompt.

One of the nicest, most polite service personnel I've dealt with -- (Nolan Manson) a good hire. Above and beyond by removing a dead mouse as well.

Dear Mr. Cooper, Thank you for taking the time to go over my concerns yesterday.  As you promised, your folks showed up yesterday, finished, and I believe we are all set.  After speaking with you I feel that the job must meet your high standards and thus I must trust your word.  As discussed, what I believe happed is that just too many minor problems that ordinarily would be considered part of the process finally reached a threshold leading to an overall perception that the job was not being handled appropriately. Please know that I interviewed several companies for this job and The Redeemers Group, by far, exceeded the expertise, professionalism, and qualifications of the others.  I believe it is fair to overlook the issues we talked through yesterday if you please take to heart some of the points we discussed and use them for performance improvement.  Presentation, especially in your line of work where the end product is not always visible to the lay customer like me, is 90% of the job. I would like to emphasize the outstanding professionalism of Bobbi and Phil.  These two individuals presented the Redeemers Group in the way I would want my company represented.  Because of Bobbi and Phil, plus your engagement with your customers when issues arise, I would not have considered using another company no do I wish I had.  I have no negative comments to make about the Redeemers Group and you will be the first I call when I need foundation and crawlspace expertise in the future. The job was completed to my satisfaction and despite some bumps, we made it through!  I hope you can use the feedback I provided. There is no rush to this, but I would like to have Phil back out to finish the estimate for our crawlspace project. Best regards,Eric R. 

Everyone was very nice and professional. Spencer was very kind. He made it easy for me under the circumstance that I had. He came to me and went over things with me when I wasn't able to meet him. He went out his way and to me, that was exceptional customer service. The guys were great and professional, had great manners and was very patient with me when I couldn't get there on time, I think they are a great  asset to your Redeemers Group family. They hit everything nice and tidy. I couldn't ask for anything better for me. I most definitely would recommend this company.  

I chose Redeemers Group because: 1. Your advertising prompted the call. 2. Your representative was concise and thorough. 3. Our decision was made when I asked about your name and learned that you hold Christian values.   My wife and I both are satisfied. The transformation is dramatic; now I want to experience the air quality change along with having a more comfortable home.  

Charlie is a great dude with an awesome personality! I am 64 years old and have never made an investment that made me feel like it was a real success until I decided to allow Redeemers Group to work in my crawlspace. My technician was patient with me, and explained everything clear and direct. Charlie took pictures and worked hard. I am  extremely happy with his services and wish to receive a visit from him on each of my yearly maintenance visits. I am also looking forward to him getting numbers written up for some additional work that he's proposed!

These guys were great! Their water abatement process was extensive, involved, complex and pretty fantastic! They made a huge mess and cleaned it up! Seriously! Job done and new flooring will go right over everything installed by Redeemers. No one will know anything ever happened! Can't wait 'til it rains!!! Hey! One quick edit! I don't want you to think your guys didn't clean up! They did! Better than most of my own crews! We didn't have to clean up anything!

Your crew was very courteous and professional, hardworking.

The guys were amazing! The work is quality work!

The team that did my job, Kyle and Chet Wellborn, were amazing. Easy to talk to and they explained the process as they went, and answered all my questions without hesitation. Extremely happy with the job they did and would highly recommend Redeemers Group to all!!

I just wanted to say thanks again the guys are doing an awesome job so far and very clean and nice!! Also I wanted to say thanks for everything!!

Honestly, after calling around 10 other companies and being told they would not even come and look at our house, I saw a commercial and gave it one last shot and was told yes!  Best random decision I have made!  Customer Care had open communication and were very pleasant and professional! Shawn, Colter and Omar were THE BEST!!  They left no signs of even being here!  These guys are amazing! They communicated every step of the way. These guys ROCK!!!!!!!!!  We can walk on our floor without feeling like it is going to cave in!!! Anytime I hear someone needing work done......I'll be sure and yell from the rooftops!

Redeemers Group was great about communication. Did what they said they would do. Production foreman, job foreman/crew and people at the office were easy to work with and very professional. The call representative was pleasant, thorough, and professional at all times. I chose this company because you took care of all the work the house required prior to selling home.

I was impressed with Ian Flowerdays presentation and professionalism.

My group of guys were very informative, talked me through every step of the job. Could not have ask for a nicer group of guys. I’m very pleased with the job that was done. Yes I will be recommending your company to anyone.  The crew were very nice and polite. They walked me through every step showed pictures of damage and finished job.  They cleaned up everything and you couldn’t tell they had been here.