Redeemers Group Before & After Photos

Restoring Safety, Stability, and Long-Term Peace of Mind

Identifying the Underlying Concrete Problems

This project focused on addressing several areas of cracked and uneven concrete around a Collierville, TN home. The homeowner, Loran L., had experienced settlement across his driveway, walkway, and back patio, including a small but noticeable sunken section directly in front of the garage. Multiple concrete joints had opened over time, creating tripping hazards and allowing water infiltration. In the back patio, four slabs had shifted at different angles, leaving visible cracking and uneven edges. Although the homeowner was initially unsure of the urgency, the inspection process made it clear that these issues threatened both long-term stability and day-to-day comfort.

Executing a Complete Concrete Leveling and Joint Repair Solution

Our team used PolyLevel to lift and stabilize the settled driveway section, restoring proper elevation and preventing further movement. Every accessible crack and joint—front and back—was sealed with NexusPro to protect the slabs from moisture, erosion, and seasonal expansion. On the back patio, we leveled four uneven slabs that had shifted along their joints and cracks, achieving the best lift possible while ensuring full stabilization. Per the homeowner’s request, the painted circular patio section and the front and side patios were intentionally left undisturbed, preserving his preferred look.

Delivering Long-Term Protection Through Proven Methods

By combining PolyLevel and NexusPro, this project delivered a durable, long-lasting solution engineered to prevent future settlement and extend the life of the concrete. PolyLevel provided precise, controlled lifting, while NexusPro created flexible, weather-resistant seals that protect against water penetration—one of the leading causes of concrete deterioration. These methods ensured the homeowner gained both peace of mind and improved quality of life by restoring safety, stability, and curb appeal to his property.

Schedule Your Professional Concrete Evaluation

If you’re noticing cracks, sinking slabs, or uneven concrete around your home, now is the time to act. Contact Redeemers Group today for a comprehensive inspection and a customized repair plan that keeps your home safe, attractive, and protected for years to come.

Restoring Safety and Stability with Precision Concrete Repair

Identifying the Trip Hazards and Structural Concerns

Phyllis O. of Collierville, TN reached out after noticing her driveway apron had sunk nearly an inch near the curb, creating a clear tripping hazard. During inspection, she also expressed concern about her back patio, which had sunk and developed a large crack due to tree-root heave. These uneven surfaces, along with multiple open joints and cracks throughout her driveway, patio, and walkway, were affecting her daily safety and comfort. One crack on the back patio had been filled with caulk by her grandson, but it required proper removal and professional repair to restore long-term stability.

Advanced Concrete Lifting with PolyLevel® Technology

To correct the settlement, the team used PolyLevel®, a precision polyurethane injection system designed for accurate and long-lasting concrete lifting. The back patio was carefully raised to level the slab and reduce the severity of the tree-induced heave, improving safety even though the area could not be warrantied. Technicians then lifted and leveled the entire sunken apron at the bottom of the driveway, eliminating the one-inch drop at the curb. Both areas were restored to a safer, more functional condition using clean, minimally invasive methods.

Long-Term Protection Through NexusPro® Crack and Joint Sealing

After stabilizing the concrete, every crack and joint across the driveway, back patio, and walkway was sealed using NexusPro®, a high-performance UV-resistant sealant. This step was crucial in preventing water intrusion, soil washout, and future slab settlement. The previously DIY-filled patio crack was professionally cleaned out and replaced with a durable, flexible seal. In the end, Phyllis was thrilled with the results, thrilled to have safer, smoother surfaces that enhanced both her mobility and peace of mind.

Restore Your Concrete and Reduce Safety Risks Today

If you’re dealing with sinking concrete, widening cracks, or tripping hazards around your home, now is the perfect time to address them. Contact us today for a professional evaluation and discover how PolyLevel and NexusPro can restore your concrete safely, efficiently, and with long-lasting results.

Severe structural decay and crawlspace moisture had caused dangerous floor sagging in a Collierville master bedroom. We restored safety by replacing rotted joists, beams, and subflooring, and stabilizing the home with full crawlspace encapsulation.

Structural Failure Threatened Safety in the Master Bedroom

This project centered on a rapidly worsening structural problem beneath a master bedroom and bathroom in Collierville, TN. The homeowner reached out after a neighbor recommended our work, noting that the bedroom floor had begun sagging months earlier—an issue he knew would only progress. During inspection, we confirmed severe “smiling” of the floor caused by extensive rot in the subfloor, support joists, and the main beam beneath the master suite. Moisture inside the crawlspace had accelerated decay to the point that the homeowner feared his wife could fall through the floor when stepping out of bed. Additional damage was discovered between the living room and kitchen, where a past water leak had left the subfloor and a section of main beam completely deteriorated.

A Comprehensive Structural Rebuild and Crawlspace Encapsulation

To fully correct the problem, we removed and rebuilt the entire master bedroom subfloor along with five feet of the adjoining bathroom floor. This required temporary removal of the corner shower and vanities, while the homeowner handled furniture and closet clearance in advance. We replaced rotted joists, installed new 2x10 sisters for reinforcement, and rebuilt subflooring—including the 4x8 section between the kitchen and living room—to restore structural integrity. Alongside this reconstruction, we addressed the root cause: extreme crawlspace moisture. Full encapsulation, paired with a Sedona dehumidifier and sump pump (supported by two 110V, 20-amp GFI outlets), was installed to eliminate moisture, protect new lumber, and stop future mold growth.

Protecting Health and Preventing Future Damage

Beyond structural risk, the unchecked moisture and wood rot were contributing to mold-related irritants that aggravated the homeowner’s wife’s asthma and allergies. By replacing compromised structural components and fully encapsulating the crawlspace, we eliminated the environment that allowed mold and moisture to thrive. This comprehensive approach not only stabilized the floors but also improved indoor air quality and protected the home from repeat damage. The homeowner also received a recommendation for an Aspen air purification system to further enhance respiratory comfort inside the living space.

Ready to Restore Safety and Air Quality in Your Home?

If you’re experiencing sagging floors, moisture issues, or musty odors, don’t wait—these problems only get worse with time. Contact Redeemers Group today for a professional inspection and a long-term solution that protects both your home and your family.

Uneven Concrete and Cracking Created Safety and Stability Concerns Around the Home

Loran L. of Collierville, Tennessee contacted our team after noticing cracking and uneven concrete around his driveway and back patio areas. A section of the driveway near the garage had begun sinking slightly, while multiple slabs across the rear patio had shifted unevenly along the joints and cracks. Although the movement was not severe enough to require full concrete replacement, the settlement had created concerns about long-term stability, appearance, and everyday usability around the home. Several walkway joints leading to the front door had also developed separation that allowed water intrusion and further deterioration to occur over time.

PolyLevel Injection and NexusPro Sealing Stabilized the Concrete Surfaces

To correct the settlement issues, crews used PolyLevel concrete lifting technology to stabilize and raise the affected sections of concrete. The front driveway slab near the garage was carefully lifted, leveled, and stabilized to help restore proper support beneath the surface. In the backyard, four separate patio slabs were adjusted and leveled as much as possible to reduce uneven transitions along the joints and cracked areas. While one small section could not be restored perfectly due to the condition of the slabs, the entire patio area was successfully stabilized to help prevent additional movement. NexusPro joint and crack sealant was then applied throughout the driveway, walkway, and patio areas to seal joints, reduce water penetration, and help protect the concrete from future erosion and settlement damage.

Concrete Repair Extended the Life of the Existing Driveway and Patio

One of the most important goals of the project was preserving the homeowner’s existing concrete surfaces without disturbing areas he wanted left untouched, including a decorative painted circular patio section in the backyard. By combining concrete lifting with professional joint sealing, the repair helped improve safety, stabilize the affected slabs, and extend the lifespan of the existing driveway and patio. Addressing settlement and cracking early also helped reduce the likelihood of larger structural concrete failures and more expensive replacement costs later. The completed repairs provided a cleaner, more stable surface while maintaining the overall character of the outdoor living areas.

Schedule a Professional Concrete Leveling Inspection

If your driveway, patio, or walkway has sinking concrete, uneven slabs, or widening cracks, early concrete repair can help prevent more extensive damage in the future. Professional PolyLevel lifting and NexusPro joint sealing solutions can stabilize existing concrete surfaces, improve safety, and help protect against ongoing erosion and settlement.

Concrete Pool Deck Settlement Created Trip Hazards and Quality-of-Life Concerns

Lynn W. of Collierville, TN, wanted to enjoy retirement by spending more time around the pool, but uneven pool decking had made the area less comfortable and potentially unsafe. Two major problem areas were identified during the inspection: one along the side of the pool where the concrete had settled, and another near the pool stairs where additional settlement had occurred. The customer was also concerned about the joint along the house, which made proper concrete joint sealing an important part of the repair plan.

PolyLevel Concrete Lifting and Slab Stabilization Helped Restore the Pool Deck

The Redeemers Group team repaired the pool deck using a 3-Part Concrete Protection System designed to lift, stabilize, seal, and protect the concrete. Small holes were drilled around the pool deck and along the side walkway, then PolyLevel polyurethane foam was injected in key areas to lift the settled concrete and bring the slabs back closer to level with the surrounding deck. Slab jacks were also used during the repair process. Although one back-side slab could not be lifted completely, the crew achieved noticeable improvement, explained the limitation clearly, and the customer understood and was pleased with the final result.

Concrete Sealing, Crack Repair, and Joint Protection Helped Preserve the Results

After the concrete slabs were lifted and stabilized, the entire pool deck and side walkway were pressure washed to prepare the surface for long-term protection. Cracks were properly repaired, NexusPro joint sealant and sand were applied where needed, and SealantPro was installed to help protect the concrete from moisture, wear, and future deterioration. These methods mattered because pool deck repair is not just about improving appearance; it is about stabilizing settled concrete, reducing trip hazards, protecting joints and cracks, and helping homeowners safely enjoy their outdoor living space for years to come.

Call Redeemers Group today to schedule a concrete pool deck inspection and learn how PolyLevel, NexusPro, and SealantPro can help repair and protect your concrete