Testimonials for Redeemers Structural Solutions

Dear Mr. Cooper, Thank you for taking the time to go over my concerns yesterday.  As you promised, your folks showed up yesterday, finished, and I believe we are all set.  After speaking with you I feel that the job must meet your high standards and thus I must trust your word.  As discussed, what I believe happed is that just too many minor problems that ordinarily would be considered part of the process finally reached a threshold leading to an overall perception that the job was not being handled appropriately. Please know that I interviewed several companies for this job and The Redeemers Group, by far, exceeded the expertise, professionalism, and qualifications of the others.  I believe it is fair to overlook the issues we talked through yesterday if you please take to heart some of the points we discussed and use them for performance improvement.  Presentation, especially in your line of work where the end product is not always visible to the lay customer like me, is 90% of the job. I would like to emphasize the outstanding professionalism of Bobbi and Phil.  These two individuals presented the Redeemers Group in the way I would want my company represented.  Because of Bobbi and Phil, plus your engagement with your customers when issues arise, I would not have considered using another company no do I wish I had.  I have no negative comments to make about the Redeemers Group and you will be the first I call when I need foundation and crawlspace expertise in the future. The job was completed to my satisfaction and despite some bumps, we made it through!  I hope you can use the feedback I provided. There is no rush to this, but I would like to have Phil back out to finish the estimate for our crawlspace project. Best regards,Eric R. 

Everyone was very nice and professional. Spencer was very kind. He made it easy for me under the circumstance that I had. He came to me and went over things with me when I wasn't able to meet him. He went out his way and to me, that was exceptional customer service. The guys were great and professional, had great manners and was very patient with me when I couldn't get there on time, I think they are a great  asset to your Redeemers Group family. They hit everything nice and tidy. I couldn't ask for anything better for me. I most definitely would recommend this company.  

Everyone was very nice and helpful and you all will be the one that I call if I need any assistance. Thank you again

Ebay, Jose, and Rami did an excellent job explaining the next steps for repairing the foundation. They also double-checked the plans to ensure they are accurate. I would recommend this team to anyone. Wade effectively identified the issues and provided a cost-effective solution that fit my budget.  I chose Redeemers Group over another company because my mother had Redeemers Group to do some work for her. They did an excellent job for her.

I chose Redeemers Group because: 1. Your advertising prompted the call. 2. Your representative was concise and thorough. 3. Our decision was made when I asked about your name and learned that you hold Christian values.   My wife and I both are satisfied. The transformation is dramatic; now I want to experience the air quality change along with having a more comfortable home.  

I am sooooooo pleased with my experience !!!!! i sent a message to the company . I also did an on-line opinion survey. I am VERY HAPPY with the sump pump placement and the installment.  The guys who came here were great. Phillip who did the electrical work was awesome . The guys that did the work to dig the trench under the house were awesome. My sump pump has been totally working its little heart out today. I wish I could have had it done 28 years ago. Thank you. Please feel free to share my experience. I am totally happy with my pump. 

Thank you. This was for my yearly service call on my sump pump. I LOVE my sump pump! it has performed just as promised and has performed admirably. Thank you.

Would like to give a shout out to Phillip King . He is an employee - electrician that came to my home in Little Rock. He was the NICEST person, did a great job on the electrical set-up , had great knowledge of the work desired and all in all was a great source of comfort for me. I have had a huge debacle since the 20th of December. The next door neighbors had a sewer main overflowing in their backyard. It flooded under my house. I ,because I am a very conscientious home-owner, deemed it necessary to have a sump pump installed for future disaster . Thank you Phillip King.

Charlie is a great dude with an awesome personality! I am 64 years old and have never made an investment that made me feel like it was a real success until I decided to allow Redeemers Group to work in my crawlspace. My technician was patient with me, and explained everything clear and direct. Charlie took pictures and worked hard. I am  extremely happy with his services and wish to receive a visit from him on each of my yearly maintenance visits. I am also looking forward to him getting numbers written up for some additional work that he's proposed!

These guys were great! Their water abatement process was extensive, involved, complex and pretty fantastic! They made a huge mess and cleaned it up! Seriously! Job done and new flooring will go right over everything installed by Redeemers. No one will know anything ever happened! Can't wait 'til it rains!!! Hey! One quick edit! I don't want you to think your guys didn't clean up! They did! Better than most of my own crews! We didn't have to clean up anything!

Wow y'all did a great job I will use y'all on my next house am working on .. thanks so much y'all was professional clean and very respectful...

Your crew was very courteous and professional, hardworking.

The guys were amazing! The work is quality work!

The Customer Care Representative was very friendly and found the perfect time for my appointment.  The System Design Specialist was very informative about the process.  Texted and called ahead of time to remind and inform me of my appointment and exact time of arrival.  Felt good about my decision to purchase their service due to his positive info about the company.   The Installation Crew are great guys.   Texted and called to let me know time of arrival.   Explained very well the process and instructions of how long I needed to not park on concrete.  Driveway looked great and felt like they maybe did a little more extra than had been discussed.  They did a great job, moving everything back as I instructed.    

As long as I deal with Dalton and Kenny, I will forever be a customer. Dalton is amazing! He is unbelievable! He has the patience for the Job. He will look at you in the eyes and let you tell him whatever and whatever his answer is, you know is the honest answer. You cannot find anybody who takes their work to heart and I want this passed along!