Job Stories

Sean O. had noticed that the concrete surrounding his pool was unven and starting to crack. This was an extreme hazard for Sean and his family. After attempting to fix it himself, Sean gave Redeemers Group a call.  In order to fix this issue, the team at Redeemers Group lifted and leveled the exterior concrete. During the process we used the PolyLevel to even the concrete around the customer's pool. By using PolyLevel® we are able to lift concrete slabs to a level position with less weight and disruption than the legacy mud jacking or slab jacking process. We were more than happy to get this issue resolved for Sean and his family. They are now able to enjoy their pool without uneven and dangerous concrete. 

Kevin F., of Batesvile, MS, noticed that water was coming up out of the ground in the corner of his home’s crawlspace.  He decided to give the Redeemers Group a call before the moisture caused any further damage to the crawlspace or the home! We were more than happy to help, and sent one of our Design Specialists, Nick Roberson, to give Kevin a free inspection. After a thorough inspection was done, Nick proposed our Cleanspace Technology. The CleanSpace® Crawl Space Encapsulation System addresses each of the main threats to a crawl space: outside air, excess moisture, water, mold, and pests. Kiel, one of our skilled production team leads, headed out to Batesville to complete this encapsulation. Upon arrival and beginning the work, the team realized just how small this crawlspace actually was. As seen in the attached pictures, Kiel was laid completely flat, and there was barely enough room for his head!! The Redeemers also found out that the main beam of the house was literally a tree that had been installed!! Nevertheless, our team prevailed, and didn’t give up on this encapsulation. Through all of the crazy hurdles our team had to jump, we REDEFINED this clients experience to ensure that they won’t ever have to face a damp crawlspace from this point on!!

Sarah had noticed cracks forming above her doorways in her master bedroom a few years ago. Like many homeowners, it waged war on her peace of mind for years. The area above her bed even started to sag, and her drywall cracks just kept getting bigger. She literally felt the problem hanging over her head as she slept!We were able to restore Sarah's peace of mind by installing slab piers under either side of her master bedroom wall. We supported not only her bedroom but also her three closets. After securing her home with the slab piers, we injected PolyLevel under the home to fill every crack and void. The end result was her home not only be stabilized but moving back into place, as evidenced by the cracks closing up.Now Sarah can sleep well knowing her home isn't going anywhere. With her Redeemers Group warranty, she is guaranteed many great nights of sleep for years to come.  

Josh B. of Batesville, MS was having foundation problems. He was noticing sagging floors in the living room and the kitchen.  This isn't the family’s forever home. They would like to build their next home in the future, but they need to get full value for this home when they do make that move.  He wants to fix the issues in the crawl space before they get worse.  Josh called Redeemers Group. Foundation repair specialist Dante went out to Batesville to perform an inspection.  He did find settlement in the living room and in the kitchen, but upon inspection of the crawl space, he found that the wood in the entire crawl space was extremely wet. The lowest moisture reading was at 19.7%. The highest was over 30% and that was in the living room area. There are 2 main beams that run down the hallway. From the kitchen wall, the 4th joist in between the hallway main beams was completely rotted.  In the master bathroom right under the toilet, the wood is also rotted.  Dante was able to design a permanent solution for these problems and Josh was ready to get it done. Foundation settlement expert Shawn and crew were tasked with this repair.  Their first mission was to get rid of all the old and rotted wood and replace the joists.  The wood that could be salvaged was joined with new, strong wood.  After that, the crew installed our SmartJacks™ crawl space support jacks. This permanently stabilized Josh’s foundation.  Finally, the crew applied our LumberKote™ wood sealant to all the wood in the crawl space.  This keeps the wood dry and protected. Josh was happy with the install.  His home was now permanently stable and his crawl space protected. When it is finally time to sell, he knows that his foundation will not bring down the value of his property.  

Mark D. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Mark and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SumerSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Mark D. enjoy a dry, healthy crawl space. Redeemers Group is pleased that we could solve Mark's crawl space problems in Senatobia, MS. 

Dale S. had started noticing that mold was forming inside his home. They were sure that this mold and the pests were coming from their wet crawl space. The crawl space also needed a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of their solution included the installation of a SaniDry Sedona dehumidifier. It easily fits in small crawl spaces yet has a powerful blower to effectively dry large crawl spaces. As a high-efficiency ENERGY STAR® certified dehumidifier, the Sedona removes more moisture (100 pints per day) for less electricity cost than conventional models. There’s no doubt that Dale S. can now enjoy a dry, healthy basement and crawl space. Redeemers Group is pleased that we could solve Dale’s crawl space problems in Atoka, TN!

Foundation Settlement in Atoka, TN Caused Cracking and Floor Sagging In 2016, Carmen D. of Atoka, Tennessee, noticed serious signs of foundation settlement in her home. Cracks had begun to form in the drywall, and the floors were uneven in the back right corner. Though she couldn’t move forward with repairs at the time, the issue persisted over the years. As she prepared for major home improvements, including remodeling and roofing, Carmen knew she needed to address the foundation first. Our inspection revealed renewed settlement at the same corner and additional sagging beneath the kitchen, hallway, and bathroom—clear indicators of ongoing structural stress. Professional Foundation Repair Using Piers and SmartJack Support Systems Our inspection identified that the main beam running through the center of the home had begun to sag over failing piers. To correct this, Redeemers Group installed a series of foundation piers along the back right corner of the home to stabilize and gently lift the settled area. Under the central beam, we added SmartJack crawl space supports—adjustable steel columns engineered to transfer the load to stable soil layers. This system relieved pressure from the weakened piers and restored structural balance throughout the home. Carmen selected this targeted foundation repair solution for both effectiveness and cost efficiency. Long-Term Results from Proven Foundation Stabilization Methods By combining piering and SmartJack technology, our team reinforced the home’s weakest points and lifted key areas back to their original position. These foundation stabilization methods not only corrected visible settlement but also prevented future structural movement that could compromise walls, floors, and plumbing lines. Addressing foundation issues before remodeling protected Carmen’s investment and extended her home’s lifespan for years to come. If you live in Atoka or the greater Memphis area and notice cracks in your walls, uneven floors, or sticking doors, don’t wait until repairs become more costly. Contact Redeemers Group today for a free foundation inspection and learn how our SmartJack and pier systems can permanently stabilize your home.

Check out this INSANE PolyLEVEL job that our crew completed!! Christopher R.,of Olive Branch, MS, decided that after years of letting his driveway settle and crack, it was FINALLY time to give Redeemers Group a call! As you can see in the pictures attached, the driveway hadn't just settled by a few centimeters, some parts settled INCHES!  Shane and his crew were able to get incredible lift on this driveway, filing in cracks with NexusPro as they went. The finishing touch for this PolyLEVEL job was a solid powerwashing. Not only does the driveway look great, but the PolyLEVEL will outlast the life of the concrete, so Christopher won't have to worry about anymore settling!  This job site is so neat to see as a before and after, but it also serves as a testiment to the question. "Why are you waiting?" Little problems turn into bigger problems as time goes on. The best time to act is now!! 

Mr. Winston and his wife have worked hard for 32 years.  They have worked hard for everything they have, so for them, quality is paramount.  Mr. Winston thought that his concrete driveway may be too far gone for repair.  It was cracking and sinking, and he was prepared for the worst: a complete tear out and a new driveway.  He called on Redeemers Group and we sent Tyler out to inspect and assess the situation.  Mr. Winston was pleased to hear that his driveway could absolutely be saved, along with the thousands of dollars it would cost for a new drive way. Tyler explained how our PolyLevelTM Injection system worked and what could be done to save the driveway.  Mr. Winston eagerly scheduled the work to be done. It was now up to Tommy and crew to bring this driveway back to life.  Tommy knew that he would first need to stabilize the concrete slab.  This meant filling all voids underneath the concrete left by water intrusion.  Then he would need to lift and level the parts of the driveway that had sank.  PolyLevelTM is the go-to system for these problems.  Our PolyLevelTM foam is injected under the slab, filling all voids and lifting them back into proper position. After this was done, it was time for protection from future damage.  This is done by first, filling in all joints and cracks with our NexusProTM joint and crack sealant.  NexusProTM diverts the water and keeps it from getting beneath the concrete to erode the soil.  Finally, our SealantProTM was applied to the surface of the concrete, providing ultimate protection from the elements. All three of these products combined makes up our 3 Part Concrete Protection System, which comes with a 5 year warranty against future damage. Mr. Winston was amazed by the results.  His demand for quality was met and he was quite impressed.  He can rest assured that his driveway is stable and protected.  We at Redeemers Group take great pride in providing each customer with the remarkable experience they deserve.   If you are having trouble with your concrete, foundation, crawlspace or basement, call or click today for a free, no-obligation inspection.

Mr. and Mrs. G. of Olive Branch, MS reached out to us after noticing significant settling and cracking in the concrete surrounding their back patio and pool deck. After living in their home for over 20 years, the once-stable surfaces had begun to shift, creating both aesthetic and safety concerns. The area near the back door had also experienced noticeable settling, with cracks forming along the joints. Understanding the importance of a long-term solution, we evaluated the extent of the damage and recommended a comprehensive repair approach to restore stability and prevent further deterioration. To address the issue, we implemented PolyLevel™, a lifting and leveling solution for the sunken concrete, ensuring a smooth and even surface throughout the patio and pool deck. Additionally, we used PolyLevel™ for void fill to stabilize the affected areas, reinforcing the structural integrity of the space. The broken and settling concrete near the back door was carefully lifted and stabilized, with all necessary joint and crack repairs completed for a seamless finish. We also removed aging wood control joints to enhance durability and prevent future shifting. While we discussed applying SealantPro™ for added protection, the family opted to schedule that service for the summertime. If you're experiencing similar settling or cracking in your concrete surfaces, now is the time to take action. Our expert team specializes in lifting, leveling, and stabilizing concrete to restore both safety and appearance. Contact us today for a consultation and let us help you protect your investment with long-lasting solutions!