Job Stories

This customers pre-fabricated home was placed over a tough concrete slab. Unfortunately, over the years, while the slab did not crack, it did begin to shift and sink into the ground. This caused the slab to pull several inches away from the base of the prefabricated home's walls! How scary! This customer called a local concrete and foundation repair company for help. Redeemers Group sent a System Design Specialist to diagnose the problem and prescribe a cure. In this case, water had gotten under the concrete slab foundation and created voids and an unstable ground where the weight of the home was causing the slab to sink. Luckily, the concrete repair specialist had just the solution. We injected PolyLevel, an expandable wonder-foam that would fill the voids, left the slabs back into place AND bear the weight of the home. This is so important, because any old foam couldn't do the job. PolyLevel foam is special, and is created just for this purpose, so the customer would be on solid ground for as long, or longer, than the concrete slab actually lasted.

Christopher N. of Dyersburg, TN contacted us about a sinking concrete slab beneath his backyard shed. The foundation had begun to settle unevenly due to long-term soil erosion and animal burrowing beneath the structure. Over time, this compromised the stability of the shed and posed safety concerns. Having lived in the home for seven years—a place that once belonged to his late brother—Christopher wanted to protect the property and restore the shed’s foundation before the damage worsened. After assessing the site, we determined that PolyLevel™, a high-performance polyurethane foam, was the best solution for lifting and stabilizing the settled slab. We discussed the possibility of temporary damming around the shed's perimeter to contain the foam during injection. Knowing Christopher was in up in age, we offered to assist with rolling out his four-wheeler and motorcycle from the shed, while he cleared the remaining contents before our team arrived. The PolyLevel™ application was a success—raising the slab, closing gaps, and reinforcing the shed’s foundation without the mess of traditional concrete replacement. Christopher can now enjoy peace of mind knowing his shed is back on solid ground. If you’re experiencing similar foundation issues in Dyersburg or the surrounding area, contact us today to schedule a free inspection and learn how PolyLevel™ can restore your concrete slab quickly and effectively.

When Robbie of Water Valley, MS,  turned to Redeemers Group for help, she knew she had a problem, she just didn't know how bad it really was. Like most homeowners, Robbie had trouble getting under her home to access her crawl space. She was not surprised to find out that it was nasty, dirt,y and filled with debris, but she was surprised to learn it was filled with mold! Mold can cause a slew of problems for any homeowner. It can affect the integrity of the wood framing holding up the house and cause extreme health issues for the people living inside the home. Not to mention the indirect impact worrying about mold can do on one's peace of mind.Robbie did the right thing when she called her local experts for help after she heard Redeemers Group recommended to her by a trusted friend. We were able to access her crawl space, identify her mold problem, and present her with a custom-designed system to stop the mold at its source: moisture. Our crew installed 2500 square feet of CleanSpace to create a barrier under the home, added a dehumidifier to reduce the moisture content in the air, coated her joists with LumberKote (to stop any more damage from occurring to the structure,) AND fogged under the home to kill the existing mold. Not only did we take care of the existing mold, but we also set her up with a system to make sure it never comes back.Robbie was happy to report her installation crew was " super-efficient, nice, neat, and professional." We are proud to report we were able to help other homeowners keep themselves, and their homes, safe for years to come.

Gary had been experiencing persistent moisture issues in the crawlspace of his home, which was originally built around a singlewide mobile home. The concern was especially high regarding potential wood damage in the front portion of the crawlspace where the wooden framing was exposed and unprotected. The back section, still part of the original mobile home, remained covered with black plastic and was not part of the current repair scope. To address the moisture intrusion and protect the structural integrity of the exposed wood, our team applied LumberKote to the front part of the crawlspace. This protective coating serves as a moisture barrier, significantly reducing the risk of wood rot and mold development. The back half of the crawlspace remained untouched due to its existing protective sheathing, allowing us to focus on the area most at risk. In addition to sealing the wood, we installed a targeted interior drain system along the entire front wall and the top 20 feet of the northwest wall. A sump pump was strategically placed in the lower corner near the access door, with a buried discharge line to redirect water away from the foundation. This comprehensive waterproofing solution ensures long-term crawlspace dryness and improved air quality in Gary’s home. Protect your home’s foundation today—contact us for expert crawlspace moisture solutions and LumberKote applications.  

Randy M. noticed that his crawlspace was damp and could possibly cause mold. He gave Redeemers Group a call before the issue worsened. One of the first components of this project was to install SmartSump pump system The SmartSump™ comes equipped with a cast-iron Zoeller® primary pump with the option of adding an UltraSump® Battery Backup Sump Pump. This sump pump is designed to fit with the CleanSpace® liner and has a sump alarm to ensure you always are aware of any water in your crawl space Install SaniDry CX Air System to keep humidity low. The SaniDry Sedona offers giant performance in a small package. It's the world's most efficient, high-performance dehumidifier, without a bulky heat exchange core. The Sedona easily fits in small crawl spaces, yet has a powerful blower to effectively dry large crawl spaces. Mold and mildew are common in crawl spaces, but the Sedona keeps the relative humidity below 55%, so mold won't stand a chance. As a high-efficiency ENERGY STAR® certified dehumidifier, the Sedona removes more moisture (100 pints per day) for less electricity cost than conventional models. We also installed the CleanSpace® System which separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-mil poly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. Finally, we installed our EverLast™ Crawl Space Door. The doors are created with ½" thick solid plastic, and they will never rust, rot, or need paint. Sturdy knobs allow for easy access and ensure a tight seal for many years to come. Randy M. and his family are now able to enjoy their home with a damp crawl space! 

Penny and Mike from Williston TN, who met us at a home show , called Redeemers Group to set up an appointment for a free on-site estimate. They wanted their crawl space water proofed and sealed. Jay, our systems design specialist, went out to their home to provide a quote for crawl space water proofing and encapsulation. Our installation team iinstalled our WaterGuard System, which will capture the water before it enters the crawl space and bring it to a sump pump. A SuperSump Sump Pump System was installed, which will pump the water outside and away from the foundation. Lastly they installed our CleanSpace Encapsulation System, which will prevent any moisture or bad smells from coming up into their home.

This customer knew that rain was a problem for her home, but until she asked Redeemers group, a local crawl space specialist, to come look, she did not know HOW much of a problem it really was.   The rainwater intrusion was very significant; it cause not only flooding in the crawl space, but also would lead to wood rot, which in turn was causing her floor joists, main beam and subfloor to fail.All hope was not lost, however. After our System Design Specialist diagnosed the problem, our Crawl Space team rolled out and install a sump pump, drainage system, and smart pipe to guard the crawl space against water getting into and staying in the crawl space. Then, we full encapsulated the crawl space, and installed a de-humidifier,  which meant we would stop moisture from getting into the air and rotting the wood in the crawl space!

Betty T. of Oxford, MS was frustrated with her concrete slab foundation issues.  Her home was only 2 years old when she began to experience foundation troubles.  Her home was built on uneven ground with tree roots and debris underneath the slab.  This meant failing soil, a settling foundation, a sunken room, and windows and doors that could not function.  The windows and doors were a major concern for Betty because of her daughter with special needs.  Betty needed reassurance that all doors and windows functioned properly in case of emergency. What’s worse?  She trusted another company to fix her foundation issues and this work, which was guaranteed, failed.  When she tried to get the company to honor the guarantee, she discovered that they are now out of business.  Luckily, she found Redeemers Group. Ryan, one of our Inspectors, went to visit Betty with two things in mind. First, he wanted to fully and permanently resolve her foundation issues and give Betty the peace of mind she deserved.  Next, he wanted to redefine Betty’s experience while dealing with a contractor and show her that honesty, integrity, and compassion still exist in our business.  After Ryan walked her through the solution and all processes involved, Betty agreed with the findings, and the work was set to begin. It was now up to Chet and his crew, who were tasked with handling this foundation project.  They installed our Push Pier system in order to stabilize the sinking room.  Not only was this the most effective solution, but it is also permanent.  Push Piers offer the much-needed stabilization without further disturbing the soil.  Along with the Push Piers, the crew used our PolyLevelTM system.  Injecting PolyLevelTM underneath the concrete works to fill voids and stabilize the foundation in places where piers cannot go.  PolyLevelTM was also used to level her concrete patio.   It is jobs like this that reinforce the Redeemers Group mission: to redefine.  Betty was let down by a few poor contractors who did subpar work and left her frightened about the well-being of her daughter.  We are proud to have been there for Betty and to make sure that her home is safe, and her foundation is secure.

Covin J. of Oxford, MS—alongside his wife—called us out to inspect ongoing concrete issues around their home, particularly around their backyard pool. Built in 1996 and owned by the family since 2000, the home has become a long-term residence, but persistent settlement in one corner of the pool deck has become a recurring problem. Despite previous attempts to repour the concrete and even installing a trench drain to redirect moisture, the soft, sloping soil in that area continued to cause settling. Covin’s goal was clear: stabilize and lift the concrete in that problem corner once and for all. Upon inspection, we confirmed that stability and lift were indeed required in the corner of the pool deck. Additionally, we examined a large tiled patio area located between the pool and an aging retaining wall. Unfortunately, the retaining wall lacked a footing and had settled as much as 12 inches in one corner—averaging about 6 inches of drop across the full slab. After consultation with our structural team, it was determined that the wall could not be effectively repaired and would require full replacement. Fortunately, the loose tile over the patio was not a concern for the homeowners, as they planned to replace it regardless, allowing us to proceed without the need for careful demo. We also included repairs to the driveway in our proposal. While two slabs near the street were beyond the limits of what could be corrected using PolyLevel and NexusPro, one area near the garage door required lifting, along with several cracks and joints needing sealing. This comprehensive project addresses both safety and structural integrity across multiple high-traffic zones. With the right solutions in place, Covin and his wife are now positioned to reclaim their outdoor living space with confidence. Frustrated with sinking concrete or uneven surfaces? Reach out today for proven lifting and stabilization solutions that restore beauty, safety, and value to your property.

Moisture Damage Threatened a Historic Oxford Property Dr. Ernie W., a partner at a local medical clinic, lives with his family in a historic Oxford home that has been expanded over the years. The home’s ductwork, located in the crawlspace, was creating a damp, high-humidity environment. This excess moisture was damaging the wood floors and posed a serious risk of mold growth, wood rot, and structural deterioration. Without professional intervention, the integrity and comfort of this cherished property would have continued to decline. Full Crawlspace Encapsulation with Premium Materials Our team implemented a comprehensive crawlspace encapsulation covering 1,440 square feet of insulation. This included removing outdated chicken wire from the rear addition and installing SilverGlo® rigid insulation panels for superior thermal performance. To protect the crawlspace structure, we applied LumberKote™, a specialized moisture-resistant coating. For aesthetic preservation, the back side of the SilverGlo was painted black to blend with the home’s large decorative exterior vents. Multiple crawlspace chambers were successfully sealed, and a custom access door was added to reach one previously inaccessible section, ensuring complete coverage and protection. Preserving Historic Charm While Protecting Structural Health By combining moisture control, insulation, and tailored aesthetic considerations, we stopped the humidity damage and improved the home’s energy efficiency. The SilverGlo® and LumberKote™ crawlspace system now provides a durable barrier against moisture while maintaining the historic appeal of the property. This project not only preserved the charm and value of a historic Oxford home but also secured its structural health for decades to come. If your home is experiencing crawlspace moisture problems, contact our experts today for a professional inspection and customized repair plan.