Job Stories

Josh B. of Batesville, MS was having foundation problems. He was noticing sagging floors in the living room and the kitchen.  This isn't the family’s forever home. They would like to build their next home in the future, but they need to get full value for this home when they do make that move.  He wants to fix the issues in the crawl space before they get worse.  Josh called Redeemers Group. Foundation repair specialist Dante went out to Batesville to perform an inspection.  He did find settlement in the living room and in the kitchen, but upon inspection of the crawl space, he found that the wood in the entire crawl space was extremely wet. The lowest moisture reading was at 19.7%. The highest was over 30% and that was in the living room area. There are 2 main beams that run down the hallway. From the kitchen wall, the 4th joist in between the hallway main beams was completely rotted.  In the master bathroom right under the toilet, the wood is also rotted.  Dante was able to design a permanent solution for these problems and Josh was ready to get it done. Foundation settlement expert Shawn and crew were tasked with this repair.  Their first mission was to get rid of all the old and rotted wood and replace the joists.  The wood that could be salvaged was joined with new, strong wood.  After that, the crew installed our SmartJacks™ crawl space support jacks. This permanently stabilized Josh’s foundation.  Finally, the crew applied our LumberKote™ wood sealant to all the wood in the crawl space.  This keeps the wood dry and protected. Josh was happy with the install.  His home was now permanently stable and his crawl space protected. When it is finally time to sell, he knows that his foundation will not bring down the value of his property.  

Mark D. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered Mark and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SumerSump® sump pump and the CleanSpace®  System. Both systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. We are glad that we could help Mark D. enjoy a dry, healthy crawl space. Redeemers Group is pleased that we could solve Mark's crawl space problems in Senatobia, MS. 

Dale S. had started noticing that mold was forming inside his home. They were sure that this mold and the pests were coming from their wet crawl space. The crawl space also needed a secured entry way. Redeemers Group came in and offered the family a permanent solution to their crawl space issues. One of the main components of their solution included the installation of a SaniDry Sedona dehumidifier. It easily fits in small crawl spaces yet has a powerful blower to effectively dry large crawl spaces. As a high-efficiency ENERGY STAR® certified dehumidifier, the Sedona removes more moisture (100 pints per day) for less electricity cost than conventional models. There’s no doubt that Dale S. can now enjoy a dry, healthy basement and crawl space. Redeemers Group is pleased that we could solve Dale’s crawl space problems in Atoka, TN!

Foundation Settlement in Atoka, TN Caused Cracking and Floor Sagging In 2016, Carmen D. of Atoka, Tennessee, noticed serious signs of foundation settlement in her home. Cracks had begun to form in the drywall, and the floors were uneven in the back right corner. Though she couldn’t move forward with repairs at the time, the issue persisted over the years. As she prepared for major home improvements, including remodeling and roofing, Carmen knew she needed to address the foundation first. Our inspection revealed renewed settlement at the same corner and additional sagging beneath the kitchen, hallway, and bathroom—clear indicators of ongoing structural stress. Professional Foundation Repair Using Piers and SmartJack Support Systems Our inspection identified that the main beam running through the center of the home had begun to sag over failing piers. To correct this, Redeemers Group installed a series of foundation piers along the back right corner of the home to stabilize and gently lift the settled area. Under the central beam, we added SmartJack crawl space supports—adjustable steel columns engineered to transfer the load to stable soil layers. This system relieved pressure from the weakened piers and restored structural balance throughout the home. Carmen selected this targeted foundation repair solution for both effectiveness and cost efficiency. Long-Term Results from Proven Foundation Stabilization Methods By combining piering and SmartJack technology, our team reinforced the home’s weakest points and lifted key areas back to their original position. These foundation stabilization methods not only corrected visible settlement but also prevented future structural movement that could compromise walls, floors, and plumbing lines. Addressing foundation issues before remodeling protected Carmen’s investment and extended her home’s lifespan for years to come. If you live in Atoka or the greater Memphis area and notice cracks in your walls, uneven floors, or sticking doors, don’t wait until repairs become more costly. Contact Redeemers Group today for a free foundation inspection and learn how our SmartJack and pier systems can permanently stabilize your home.

Check out this INSANE PolyLEVEL job that our crew completed!! Christopher R.,of Olive Branch, MS, decided that after years of letting his driveway settle and crack, it was FINALLY time to give Redeemers Group a call! As you can see in the pictures attached, the driveway hadn't just settled by a few centimeters, some parts settled INCHES!  Shane and his crew were able to get incredible lift on this driveway, filing in cracks with NexusPro as they went. The finishing touch for this PolyLEVEL job was a solid powerwashing. Not only does the driveway look great, but the PolyLEVEL will outlast the life of the concrete, so Christopher won't have to worry about anymore settling!  This job site is so neat to see as a before and after, but it also serves as a testiment to the question. "Why are you waiting?" Little problems turn into bigger problems as time goes on. The best time to act is now!! 

Mr. Winston and his wife have worked hard for 32 years.  They have worked hard for everything they have, so for them, quality is paramount.  Mr. Winston thought that his concrete driveway may be too far gone for repair.  It was cracking and sinking, and he was prepared for the worst: a complete tear out and a new driveway.  He called on Redeemers Group and we sent Tyler out to inspect and assess the situation.  Mr. Winston was pleased to hear that his driveway could absolutely be saved, along with the thousands of dollars it would cost for a new drive way. Tyler explained how our PolyLevelTM Injection system worked and what could be done to save the driveway.  Mr. Winston eagerly scheduled the work to be done. It was now up to Tommy and crew to bring this driveway back to life.  Tommy knew that he would first need to stabilize the concrete slab.  This meant filling all voids underneath the concrete left by water intrusion.  Then he would need to lift and level the parts of the driveway that had sank.  PolyLevelTM is the go-to system for these problems.  Our PolyLevelTM foam is injected under the slab, filling all voids and lifting them back into proper position. After this was done, it was time for protection from future damage.  This is done by first, filling in all joints and cracks with our NexusProTM joint and crack sealant.  NexusProTM diverts the water and keeps it from getting beneath the concrete to erode the soil.  Finally, our SealantProTM was applied to the surface of the concrete, providing ultimate protection from the elements. All three of these products combined makes up our 3 Part Concrete Protection System, which comes with a 5 year warranty against future damage. Mr. Winston was amazed by the results.  His demand for quality was met and he was quite impressed.  He can rest assured that his driveway is stable and protected.  We at Redeemers Group take great pride in providing each customer with the remarkable experience they deserve.   If you are having trouble with your concrete, foundation, crawlspace or basement, call or click today for a free, no-obligation inspection.

Mr. and Mrs. G. of Olive Branch, MS reached out to us after noticing significant settling and cracking in the concrete surrounding their back patio and pool deck. After living in their home for over 20 years, the once-stable surfaces had begun to shift, creating both aesthetic and safety concerns. The area near the back door had also experienced noticeable settling, with cracks forming along the joints. Understanding the importance of a long-term solution, we evaluated the extent of the damage and recommended a comprehensive repair approach to restore stability and prevent further deterioration. To address the issue, we implemented PolyLevel™, a lifting and leveling solution for the sunken concrete, ensuring a smooth and even surface throughout the patio and pool deck. Additionally, we used PolyLevel™ for void fill to stabilize the affected areas, reinforcing the structural integrity of the space. The broken and settling concrete near the back door was carefully lifted and stabilized, with all necessary joint and crack repairs completed for a seamless finish. We also removed aging wood control joints to enhance durability and prevent future shifting. While we discussed applying SealantPro™ for added protection, the family opted to schedule that service for the summertime. If you're experiencing similar settling or cracking in your concrete surfaces, now is the time to take action. Our expert team specializes in lifting, leveling, and stabilizing concrete to restore both safety and appearance. Contact us today for a consultation and let us help you protect your investment with long-lasting solutions!  

Problem: Driveway Settlement and Washout Damage In Olive Branch, Mississippi, homeowner Scott S. faced a serious issue with his driveway sinking due to soil washout from a neighbor’s misdirected downspout. Over time, the erosion caused sections of the concrete to settle unevenly, creating trip hazards and drainage concerns. The customer, a medical professional preparing for a new baby, wanted to address the issue safely and effectively while being mindful of timing and budget. The Redeemers Group team identified significant binding and deep settlement that required specialized lifting techniques to correct without causing structural stress to the concrete. Solution: Expert Concrete Lifting and Stabilization Our skilled installation crew completed the driveway repair with precision and care. Using advanced concrete lifting methods, the team raised the sunken sections to restore proper grade and stability. Despite the challenges of deep settlement and binding, the project achieved a significant improvement in leveling while maintaining the integrity of the slabs. The team prioritized both safety and long-term results, carefully balancing lift pressure to avoid damage. Upon completion, the homeowner was pleased with the outcome and appreciated the effort to achieve the best possible lift without compromising the structure. Importance: Protecting Property Value and Preventing Future Erosion This project demonstrates how expert concrete repair can make a lasting difference in both safety and home value. By correcting the settlement and addressing the root cause of erosion, Redeemers Group helped prevent further washout and structural issues. Proper concrete lifting not only restores curb appeal but also ensures long-term protection against recurring foundation or drainage problems. If your driveway or sidewalk is uneven, sinking, or showing signs of erosion, contact Redeemers Group today for a free inspection and lasting repair solutions.

Water Intrusion Was Reaching the Laundry Room from the Exterior Wall A homeowner was referred to Redeemers Group after water intrusion from outside the home began affecting the laundry room and utility area. A plumbing contractor had already addressed the interior plumbing concern, but he recommended Redeemers Group because the remaining issue involved groundwater and wall seepage rather than a plumbing leak. During the inspection, staining and residue were visible near the exterior basement wall, showing where water had previously entered the space even though the area was dry at the time of the visit. Interior Basement Drainage and Sump Pump Installation Solved the Water Problem After evaluating the home, the crew determined that a WaterGuard interior drainage system was the right basement waterproofing solution for the slab portion of the home. The team jackhammered a trench along the affected area, prepared the space for drainage, installed WaterGuard, and added a sump pump to collect and move water away from the basement. Once the drainage system and pump were installed, the crew concreted the trench to restore the floor and complete the repair. Why WaterGuard Was Important for Long-Term Basement Waterproofing This project showed why basement water problems should be addressed with a drainage method designed for groundwater control, not just surface cleanup. WaterGuard helped capture water at the perimeter before it could spread across the slab or continue damaging the laundry and utility room area. By pairing the drainage system with a sump pump, Redeemers Group helped create a more reliable path for water to leave the home, reducing the risk of future basement leaks, moisture damage, staining, and crawl space humidity concerns. Call Redeemers Group for Basement Waterproofing and Crawl Space Moisture Solutions If water is coming through a basement wall, collecting near a slab, or leaving stains in a laundry room, utility room, or crawl space, Redeemers Group can help identify the source and recommend the right repair. Contact Redeemers Group today to schedule a basement waterproofing or crawl space moisture inspection for your home.

James N. had noticed that the crawl space in his home was moist and he was worried that the moisture would affect his home. Redeemers Group came in and offered James and his family a great solution to their crawl space issues. One of the main components of the crawl space solution included the installation of the SumerSump® sump pump and the CleanSpace®   System. Both of these systems are essential to keeping any basement or crawlspace dry. The SuperSump® pump system is specifically designed to handle the amount of water that a basement collects during heavy rains. It can pump 2220 gallons per hour at an 8-foot discharge head quietly and efficiently. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface.