Job Stories

Cynthia K. of New Albany, MS, became alarmed after noticing voids forming beneath her sloped driveway, directly above a concrete culvert. After heavy rains, signs of washout appeared, and a long crack formed straight down the middle of the driveway slab. Though there wasn't significant settlement yet, Cynthia feared it was only a matter of time before the concrete collapsed—potentially damaging her vehicle or cutting off access to her home. With a fixed income and mobility challenges due to a prior brain injury, she needed a fast and affordable solution before the issue became unmanageable. Having already spent money on essential plumbing repairs, Cynthia was looking for a practical approach to prevent a much larger expense. Our team proposed Option 1: using PolyLevel® to fill the voids surrounding the culvert and sealing 12 feet of cracks, including a large control joint and a fractured section on the right-hand side of the driveway. This non-invasive, cost-effective method would stabilize the area quickly and prevent further erosion or cracking. With minimal disruption and maximum impact, it was the perfect solution for her situation. Cynthia chose to move forward immediately, grateful for a solution that fit her budget and gave her peace of mind. Her driveway is now safe, stable, and protected against further water damage. If you're seeing signs of washout or cracking in your New Albany, MS driveway, don’t wait—contact us today to schedule your free inspection and learn how PolyLevel can help preserve your property.

Sloping Floors and Structural Concerns in a 1953 Home This Jackson, TN home, owned by Paul R., had been showing significant floor slope throughout the rear addition and office area. Built in 1953 with a later addition, the home had no main beam supporting the 14-foot joists in the addition, and the rim band connection to the original foundation appeared improperly done. Limited crawlspace access, duct obstructions, and low clearance prevented a full inspection, but visible sections showed no rot. The uneven floors, unsupported addition, and settling near the bathroom created both structural instability and homeowner frustration. Joist Reinforcement, SmartJack Installation, and Subfloor Reconstruction To correct years of settling, our team installed SmartJacks and supplemental beams throughout multiple sections of the home, targeting sloping floors in both the addition and the office. We replaced subfloor and joists where needed, installed two SmartJacks beneath the bathroom wall for added support, and added five 2x8s beneath the bedroom wall in the addition. In tight-access areas, we engineered solutions from above—working through the subfloor where ductwork blocked crawlspace movement. Additional stabilizing SmartJacks were installed along the left side of the home, and a standalone unit was added at a sagging drop beam. Even without using the subfloor access hole, we completed all major structural work, including turning joists in a tight back-door area to improve load distribution. Structural Stability Through Correct Methods and Quality Materials During installation, we uncovered five additional feet of rim band that required replacement, a critical component for long-term structural health. Although this was outside the original scope, we replaced it at no cost to ensure the home was properly supported. Using treated lumber, directional joist corrections, and appropriately placed support jacks, we restored stability throughout the home and reinforced previously unsupported areas. These proven crawl space repair methods protect the structure, stop further settling, and help safeguard the home from future damage—especially important in older homes with additions and limited crawlspace access. Restore Your Home’s Stability Today If your floors are sagging, sloping, or showing signs of structural trouble, now is the time to act. Contact Redeemers Group for expert crawl space repair, structural reinforcement, and SmartJack installation backed by proven methods and long-term results. Let us help you protect your biggest investment.

Tim J. and his family had noticed that the floor was sagging in their home. The home had never had issues like this before. Tim decided to call Redeemers Group to diagnose the issue. The major components of the solution is to stabilize sagging floors by using the SmartJack® system. The system supports loads of more than 60,000lbs. The SmartJack® system provides solid support for sagging and undersize beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. We were more than happy to help this family with their sinking floor problem. 

Our System Design Specialists are the first part of our team to meet with customers and actually see the problems they are facing. They get one on one interaction with the clients and the home. For any crawlspace inspection, the inspector must actually crawl into the crawlspace under the home. This is done to insure a thorough inspection has been completed. It’s not every day that they find visitors under the house, but lately that’s exactly what’s been happening!! They haven’t been the only ones under the homes anymore!! Just this week Wes Cordell was inspecting a crawlspace when a friendly goat appeared out of nowhere!! The goat was super friendly and supplied quite a bit of companionship during the inspection.  We love all types of animals here at Redeemers Group, especially when they surprise us at job sites!!

Pete P. noticed that the concrete surrounding his pool was uneven. He thought that he could fix this issue on his own, but he realized that this issue would not go away. He gave Redeemers Group a call and we were more than happy to resolve this issue. To resolve this issue, we installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. We were more than happy to get this issue resolved for Pete.

Donetta O. of Selmer, TN has lived in her 2005-built home for the past three years. Over time, she began noticing signs of settling in a small addition closet and subtle structural movement around the door frame of her master bedroom. Concerned that delaying repairs would lead to more extensive—and expensive—damage, she took action to stabilize her foundation before it worsened. Our inspection revealed that the addition was framed separately but accessible through a hole in the original foundation wall, creating two connected crawlspaces. To support the settling addition, we installed 7 feet of supplemental beam and two SmartJacks, aiming for a slight lift to correct the movement. In the master bedroom, the main beam had begun to slope off its piers, and makeshift shims were causing further strain. We addressed this by installing three standalone SmartJacks between the existing piers to properly support and relevel the structure. After weighing her options, Donetta decided to include LumberKote in her project for added moisture protection and long-term durability. This comprehensive approach gave her peace of mind that the repairs would last—and prevent future problems. If your floors are sagging or your doors are sticking, contact Redeemers Group today for a foundation solution that keeps your home safe and level.

Richard F. noticed that there were cracks in his home. He knew that this was a foundation issue and gave Redeemers Group a call. We were able to offer Richard an effective solution to this issue. To solve the foundation settlement issue, Redeemers Group installed slab piers and performed a lift procedure on the home. Piers can solve settlement problems by transferring a structure's weight to strong, competent supporting soils at greater depth. Piers can effectively stabilize a settling structure and can even provide jacking points to lift the structure upwards to its original, level position. We also installed the PolyLevel® system which uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away.

Tim from Tupelo MS called Redeemers Group after receiving one of our postcards in the mail. His home, which is on a slab foundation, was showing signs of settling. There were cracks over doorways, crown molding was pulling away from the ceiling, and there were uneven floors.  Matt, our foundation design specialist, provided Tim with a free on-site estimate for foundation repairs. Our installtion team intalled our Slab Piering System, which stabilized the slab and lifted it back to level. 

Severe Foundation Settlement Made Home Unlivable A rental property in Baldwyn, MS became uninhabitable due to significant foundation settlement, causing the concrete slab, walls, and floors to pull apart. The homeowner, already familiar with our work from a previous repair, faced worsening structural damage across the remaining foundation. Large interior cracks—some extending across ceilings—signaled serious movement, while exterior additions like a laundry room complicated full access to the structure. With limited contractor availability and budget constraints requiring phased repairs, immediate stabilization of the most affected areas became critical to prevent further deterioration. Engineered Piering System and PolyLevel Injection Stabilized the Structure To address the failing foundation, our team installed a series of high-strength steel piers along the south end of the home, strategically working around the attached laundry room. Despite variations in footer depth—from shallow sections to areas reaching 4–5 feet—we successfully pressurized each pier to approximately 4,000 PSI, achieving a substantial lift. This process directly impacted 9–10 major interior cracks, fully closing 7 of them, including 4 ceiling cracks—an indicator of meaningful structural correction. To complement the piering system, we performed PolyLevel foam injections to backfill voids created during lifting, stabilize settling slabs, and reinforce the front porch. This combination of pier installation and polyurethane injection ensured both immediate stabilization and long-term support. Strategic, Phased Foundation Repair Preserved Property Value Given the homeowner’s plan to complete the full foundation repair in stages, this targeted approach provided a critical first phase in restoring structural integrity while accommodating budget realities. By addressing the most compromised areas first and stabilizing surrounding soils with PolyLevel, we reduced the risk of continued settlement and additional damage. The methods used—deep foundation piering and precision foam injection—are essential for durable, minimally invasive repairs that extend the life of the structure. The homeowner praised the team’s professionalism, communication, and attention to detail, reinforcing the importance of experienced crews in complex foundation repair projects. Get Expert Foundation Repair in Baldwyn, MS If you’re seeing cracks in your walls, uneven floors, or signs of foundation settlement, don’t wait for the damage to worsen. Contact our team today for a professional inspection and a customized foundation repair plan designed to protect your home and your investment.  

This homeowner was always a bit suspicious of the drainage channel installed right under his concrete driveway. Well, as the channel worked unchecked, the water from it leaked in and around his concrete driveway, which ultimately resulted in a HUGE hole, or as we call them, voids forming under his concrete driveway. Left alone, this hole would have ultimately lead to extreme sinking and cracking of his driveway which eventually would cause the driveway to collapse!This homeowner did the very smart thing and called Redeemers Group, a local concrete repair specialist in Starkville Mississippi. Because he called us soon enough, we were able to save his driveway by filling the voids formed by water, and sealing his concrete joints so that more water would not get under his slabs and lead to the same problem all over again. this homeowner saved thousands of dollars, not to mention extreme headaches, by getting his concrete repaired before it needed to be replaced!