Job Stories

Randy W. and his family had noticed that mold was appearing on the floors of their home. The source of this moisture and mold was a damp crawl space. Randy gave Redeemers Group a call and we were more than happy to help with this crawl space issue. To resolve this issue, the team at Redeemers Group installed the CleanSpace® System. The CleanSpace® System separates and protects the crawl space interior from outdoor conditions, keeping the space clean and dry.  With a 25-year warranty against rips and tears, this durable 20-milpoly-reinforced crawl space liner converts your crawl space into a usable storage area. And with its mold-resistant additive "UltraFresh", CleanSpace® will never support mildew or mold growth on its surface. Now that this has been installed, their crawl space is dry and will no longer hold moisture. We are happy that we could resolve this issue for Randy W. and his family.    

WT Davis Jr. of West Point, MS faced significant foundation issues at his home, which was built on a crawlspace foundation. The front side of the house had noticeably sunk, causing doors to stick, exterior bricks to separate, and visible cracks to form in the corners of the interior walls. The damage was most severe in the study room, a bedroom and bathroom, and the dining area. Compounding the problem was a poorly executed crawlspace encapsulation by a previous contractor, along with evidence of severe soil cracking under the home. To stabilize the failing foundation, we recommended and quoted six heavy-duty foundation piers. Three of these required installation from within the crawlspace due to the presence of a brick porch obstructing exterior access. Additionally, we quoted four more piers to reinforce the storage room area—two of which required installation in concrete to ensure proper load transfer and lasting support. Each pier was strategically planned to correct settlement and prevent further structural damage. To address the front entry issue, we also quoted a precision PolyLevel® injection beneath the front steps, which had sunk approximately 3 inches from back to front. This high-density foam solution would lift and level the steps, restoring safe access and curb appeal. If your home is showing signs of foundation failure—such as sticking doors, cracked walls, or sinking concrete—contact us today for a professional assessment and a lasting solution.

John C. of Booneville, MS inherited his family home 15 years ago and is now taking on the challenge of updating it—starting from the ground up. His first priority is transforming the basement into a usable space, with plans to build a staircase from the upper level and eventually use the area for storage. But before any improvements could begin, he needed to address a critical issue: water intrusion from every wall, pooling across the basement floor and threatening long-term damage. Our inspection revealed three walls below grade and one front-facing wall that was cracking due to external soil pressure. To permanently stabilize that wall, we proposed installing a PowerBrace system—an effective solution for reinforcing foundation walls showing signs of inward movement. For waterproofing, we designed a comprehensive system to capture and redirect water away from the basement, ensuring the space remains dry and ready for future renovations. A fireplace ledge in one corner of the basement remained dry and leak-free, so we ran a feed line around it to preserve its integrity while maintaining proper drainage across the rest of the area. With waterproofing in place, John’s next steps include constructing retaining walls and installing either sliding or double doors to finish off the basement entry. This project marks the beginning of a larger, phased renovation that will breathe new life into a home rich with family history. By starting with a stable, dry foundation, John is setting the stage for future upgrades that will add both comfort and value. Ready to reclaim your basement? Contact us today to learn how our foundation and waterproofing systems can give your space a fresh start—built to last.

Alicia S. was about to sell her home when she noticed cracks forming on the walls of the home. She knew that this was a sign of a foundation issue and that this would have to be resolved before he sold the house. He gave us a call and Redeemers Group was more than happy to help Alicia. To resolve this issue, we installed slab piers that started in the kitchen and wrapped around to the Master bedroom/bathroom. Installing piers will support the foundation of the home. When soils are unable to bear the load of the structure on top of it, that structure must sink downwards into the ground. This is true with homes, concrete floors, chimneys, and many other structures. We also installed the PolyLevel® system and this uses high-density polyurethane expanding foam to raise settled concrete foundations and slabs. The state-of-the-art polymer injection is a fast-acting, affordable alternative to mudjacking and concrete slab replacement. Installers use specially-designed equipment to inject structural-grade polymer into penny-sized holes bored in the slab. After the void underneath the concrete slab is filled, the expanding foam will lift and level the slab. PolyLevel® is a quick-curing solution and the polymer is waterproof and will never wash away. By installing these systems, were able to help Alicia sell her home at an increased value.  

This homeowner spent three summers staring at unsightly cracks all around his pool and patio. De finally drew the line once they started to spread up his patio stairs and up towards his house. He called Redeemers Group to come take a look. We quickly went to work sealing the cracks, and injecting poly foam into the voids that had formed beneath his concrete. This accomplished not only the leveling of his concrete slabs--eliminating dangerous tripping hazards-- but also prevented his concrete from shifting further and forming more cracks and un-levelness.

Kendall M. of Michie, TN is a retired Army Ranger and Postmaster who has lived in his home for 19 years. He has noticed over the past few years that the floors in the back wing of the house are sagging and bouncy. He has also noticed cracks on the walls and every door frame. He wants a nice home to leave to his son and knows these foundation problems will only get worse with time. Crawl space repair specialist Wade went out to Michie to inspect Kendall’s home.  He found significant wood rot and broken joists in the crawlspace, especially in the bathroom area.  This is due to excess moisture and water intruding into the crawl space.  Wade designed a permanent solution for Kendall and the work was set to begin. Justin, our crawl space repair expert, was tasked with completing this project.  This was a daunting task because the house was old, and some odd additions were added to it over time.  Justin and crew began by removing all the old and rotted wood.  They replaced the main beam running through the house.  They also needed to replace some of the rim bands and joists. Finally, the subfloors in the affected areas were replaced. Kendall is thrilled with the results.  He knows that with this permanent solution, his home and its property value are secure.  He is confident that he is leaving his son a nice home with a solid foundation.  We at Redeemers Group are proud to have given Kendall the peace of mind that he deserves.

Brandon B. of Fulton, MS—a respected local pastor and school administrator—began noticing troubling signs around his home’s patio. Over time, the concrete had started settling away from the brick exterior, creating a growing gap and a long, unsightly crack. The damage not only threatened the patio’s structural integrity but also posed a safety hazard for his family. Concerned about worsening conditions, Brandon reached out to us for a professional assessment and solution he could trust. After a thorough inspection, we recommended a two-part concrete repair strategy using PolyLevel® and NexusPro®. PolyLevel was used to lift and stabilize the sinking patio slab, ensuring a level surface that reconnects securely with the home’s brickwork. Once the lift was complete, we applied NexusPro, a long-lasting, flexible sealant, to repair the major crack running through the patio and to seal the joint where the concrete meets the home’s foundation. This not only restored the appearance but also protected the patio from future moisture intrusion and soil erosion. We also discussed potential future improvements, including a lintel repair to address sagging brick above the garage or windows, as well as full two-part repairs for the driveway and sidewalk—ensuring the entire exterior remains safe and supported. Brandon chose to move forward with the patio repair first, which was completed successfully and paid for by check. If your concrete patio or walkways are showing signs of settling or cracking, contact us today for a free inspection and let our proven PolyLevel and NexusPro system bring your home back to level.

A lovely couple in Savannah TN has a very treacherous basement entrance, and major flooding issues. They did not feel comfortable entering their basement, let alone trying to solve the waterproofing issues assailing their home.   They called Redeemers Group and we hurried right over to their home in Savannah! Our System Design Specialist diagnosed the issue by locating exactly how water was getting into the basement and prescribed a solution of a perimeter basement waterproofing system that prevents water seepage at the source (hint, it's deep under ground!) Our installation team was able to dig deep within the basement and install this system to prevent water from entering into the basement, and redirect the water via a sump pump out and away from the house.   The System was installed all in one day, and the couple's basement has been dry ever since, even when it rains!

In the midst of remodeling his home, Derek F. noticed that the floor was sagging towards the supplemental beam. The stairs were also slopping in the same direction. Derek gave Redeemers Group a call and were more than happy to help him with this issue. We were able to lift and stabilize the floors using our SmartJack® system. The SmartJack® system provides solid support for sagging and undersized beams, restoring stability and straightness to sagging floor joists in a crawl space. Once installed in your crawl space, SmartJack® supports can correct problems such as sloping and overly springy floors, interior wall cracks, and out-of-level level door frames. Because of its design, the SmartJack® can be adjusted over time to provide additional straightening and leveling action if necessary. The SmartJack® is also compatible with a crawl space vapor barrier system, allowing you to address crawl space mold and humidity issues while repairing your structural issue. This system was able to stabilize Derek's issue and allowed him to continue remodeling his beautiful home. 

A commercial apartment complex was facing significant losses due to severe water intrusion that rendered several units un-rentable. The persistent moisture issues not only stalled vital repair work but also threatened the structural integrity of the buildings. With tenants unable to move in and income on hold, the property management team needed a reliable waterproofing solution to resolve the problem quickly and permanently. To tackle the issue, our team installed WaterGuard® drainage systems and BrightWall® panels in critical areas of both the main and back buildings. In the main structure, we worked through the bottom three apartments, where interior walls were already stripped to the studs, making installation efficient and minimally invasive. WaterGuard was placed along the front and right walls, channeling water directly to a newly installed sump pump located in the utility closet, which then discharged water safely outside. The back building received a similar system along the back wall, also featuring a dedicated sump pump system that ensures long-term protection against water damage. With these advanced waterproofing systems in place, the property owners are now able to proceed with interior renovations, confident that water intrusion is no longer a threat. The units are on track to be rented out again, restoring critical revenue flow. If your commercial property is suffering from water damage or uninhabitable conditions, contact us today for a tailored waterproofing solution that delivers results.